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All Journal JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS Journal of Secretary and Business Administration JOURNAL OF APPLIED BUSINESS ADMINISTRATION JBMR: Journal of Business and Management Review Publipreneur Polimedia: Jurnal Ilmiah Jurusan Penerbitan Politeknik Negeri Media Kreatif Jurnal Bisnisman : Riset Bisnis dan Manajemen Journal of Management and Entrepreneurship Research Jurnal Pengabdian Masyarakat Madani Accounting and Finance Studies Jurnal Pendidikan Administrasi Perkantoran (JPAP) al-fikrah: Jurnal Manajemen Pendidikan Jurnal Pengabdian Masyarakat Bestari (JPMB) Economic Reviews Journal Industrial Research Workshop and National Seminar Applied Business and Administration Journal Records Management System Journal Applied Business and Administration Journal (ABAJ) IPSSJ JABI: Jurnal Abdimas Bhakti Indonesia
Mohammad Rizal Gaffar
Business Administration Department, Politeknik Negeri Bandung
Religion Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Public Health Social Sciences Other

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MAKING APPLICATIONS FOR ARCHIVING INCOMING AND OUTGOING LETTERS AT PT FELIXINDO JAYA PERKASA BASE ON VBA EXCEL Rizki Mario Armando Saragih; Mohammad Rizal Gaffar
Records Management System Journal Vol. 2 No. 1 (2023): Vol. 2 No.1 Tahun 2023
Publisher : Ebiz Prima Nusa

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Abstract

Information regarding incoming and outgoing mail is very important for companies to make decisions on the work being carried out, mistakes often occur when searching for archival data because the filing system is not detailed and irregular, therefore changes need to be made to the filing system so that it can manage data and information according to company needs. PT Felixindo Jaya Perkasa has an electronic filing system in the form of a sheet in Microsoft Excel, but the electronic archive does not include complete information so that the process of searching for archival data is not effective and efficient. Changes to the filing system are made with consideration of the effectiveness and efficiency of using the system, Visual Basic Application/VBA in Microsoft Excel can be used as a basis for making new filing system applications. VBA works with the Microsoft Excel program language which is then compiled into a company filing system application, the application is used to input incoming and outgoing mail data, and search for and delete data on company system applications so that the use of the filing system can be more effective and efficient.
The making of storage application for electronic official document based on microsoft access at document unit pt kai (persero) daop 2 bandung Rena Puspitasari; Mohammad Rizal Gaffar
Records Management System Journal Vol. 2 No. 02 (2024): RMSJ Vol.2 No.2 2024
Publisher : Ebiz Prima Nusa

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Abstract

The document unit of PT KAI (Persero) Daop 2 Bandung has tasks and functions in managing company documents. One of the document management activities is storage. The file storage is inefficient because it is not stored centrally, and searching in the file explorer can only be done based on the document file name, resulting in a lengthy search process. To help overcome this issue, a Microsoft Access-based official document storage application has been developed. In addition to serving as a centralized storage location, this application also facilitates quick searches, generates reports based on document types, and includes applicant data forms. The application was developed using the waterfall method, which involved requirement analysis, design, development, testing, and implementation stages. The Microsoft Access-based official document storage application has an attractive interface, is user-friendly, has fast response times, includes a security system, and most importantly, can store document data centrally within a single application. Further development may involve adding additional features.
Design of incoming and outgoing letter applications based on microsoft access at pt pos indonesia (persero) Tarissa Aulia Dwi Putri; Mohammad Rizal Gaffar
Records Management System Journal Vol. 2 No. 02 (2024): RMSJ Vol.2 No.2 2024
Publisher : Ebiz Prima Nusa

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Abstract

Pos Indonesia is a State-Owned Enterprise (BUMN) that takes part in courier services, logistics, and financial transactions that make PT Pos Indonesia (Persero). The output of the Electronic Service Note (NDE) digital application used today has not met the needs of weekly and monthly reporting, the digital application used has not been grouped based on the needs of weekly and monthly reports at PT Pos Indonesia (Persero). There are still ambiguous names of senders and recipients of letters because the old position account and the new position account are not directly grouped according to the position but still use the name of the old and new account owner due to the transfer of the account owner to the new position. This makes this project a follow-up application of that output to manage Reports. The design and creation of this Microsoft Access-based information system is intended to assist the Administrative Governance Section in managing Incoming Outgoing Mail Reports. The result of this project is the creation of an incoming and outgoing mail database tool that is more effective and efficient in making weekly or monthly reporting that has been tested to users. From the results of the trial, it shows that this tool is considered very good and as needed in making weekly or monthly reporting because it is enough to import existing mail data in the NDE without the need to classify letters one by one because this tool created a database whose job is to classify letters automatically and the use of incoming and outgoing mail queries, Union queries, and crosstab queries whose job is to generate weekly or monthly reports. The results of the trial also showed that there were no obstacles in using these tools. Keywords: Microsoft Access, Database, NDE, Weekly and Monthly Reporting
PENERAPAN HIGIENE DAN SANITASI PADA PELAKU USAHA KULINER Tangguh Dwi Pramono; Mohammad Rizal Gaffar; Sri Surjani Tjahjawati; Siti Samsiyah Purwaningsih; Ivon Sandya Sari Putri; Sri Raharso; Nugroho Hardiyanto; Chandra Budhi Septyandi; Marceilla Suryana
JABI: Jurnal Abdimas Bhakti Indonesia Vol 4 No 1 (2023): Juni
Publisher : UNIVERSITAS BHAMADA SLAWI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36308/jabi.v4i1.496

Abstract

Makanan merupakan kebutuhan dasar yang harus dipenuhi oleh manusia. Selain kecukupan gizi yang ada dalam makanan yang dikonsumsi, hygiene dan sanitasi dalam pengolahan makanan juga harus menjadi perhatian khusus. Adanya mikroba yang bersifat parasit dapat muncul akibat pengolahan makanan tidak meperhatikan factor hygiene dan sanitasi. Kupat tahu khas padalarang pak usep dan bu imas meupakan jenis usaha kuliner. Jenis usaha tersebut tidak bisa lepas dari risiko yang disebabkan oleh factor hygiene dan sanitasi makanan. Dari hasil observasi, mereka belum memiliki pengetahuan yang cukup tentang hygiene dan sanitasi makanan. Tim Pengabidan kepada Masyarakat (PkM) mulai mengidentifikasi permasalahan yang dihadapi oleh mitra. Dari hasil identifikasi, tim mencoba untuk memenuhi kebutuhan mitra dalam rangka menerapkan hygiene dan sanitasi pada usaha mereka. Setelah dilakukan penerapan hygiene dan sanitasi pada usaha mitra, ada peningkatan persepsi yang positif dari konsumen kupat tahu khas padalarang tentang penerapan hygiene dan sanitasi. Pada pra survey dengan 65 responden persepsi konsumen terhadap penerapan hygiene dan sanitasi rata-rata 2,31 dari skala 4, setelah adanya penerapan hygiene dan sanitasi pada usaha mitra Kembali dilakukan survey. Ada peningkatan persepsi konsumen terhadap usaha kupat tahu khas padalarang pak usep n bu imas dengan rata- rata 3,42 dari skala 4. Persepsi yang baik dari konsumen diharapkan dapat meningkatkan loyatitas mereka.
Analisis Presepsi Konsumen terhadap Pemanfaatan Artificial Intelligent dalam Meningkatkan Customer Experience Marketplace Shopee Rufaida Auvia Nadzila; Mohammad Rizal Gaffar
Integrative Perspectives of Social and Science Journal Vol. 2 No. 03 Juni (2025): Integrative Perspectives of Social and Science Journal
Publisher : PT Wahana Global Education

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Abstract

Penelitian ini menganalisis presepsi konsumen terhadap pemanfaatan Artificial Intelligence (AI) pada platform e-commerce Shopee dan dampaknya terhadap peningkatan Customer Experience (CX). Metode yang digunakan adalah pendekatan kualitatif deskriptif dengan pengumpulan data primer melalui wawancara mendalam terhadap delapan pengguna aktif Shopee dan satu staf digital marketing Shopee, serta observasi dan data sekunder melalui studi dokumentasi terkait. Analisis data dilakukan secara tematik dengan triangulasi sumber untuk menjaga validitas temuan. AI yang  diterapkan oleh Shopee dalam berbagai aspek, termasuk personalisasi rekomendasi produk, chatbot layanan pelanggan, prediksi pengiriman, kampanye gamifikasi, dan analisis ulasan otomatis. Hasil penelitian menunjukan bahwa implementasi AI pada Shopee berhasil meningkatkan kepuasan pelanggan hingga 15%, chatbot yang meningkatkan kepuasan layanan sebesar 48,2%, serta prediksi pengiriman yang dianggap akurat dengan selisih waktu maksimal satu hari. Selain itu, gamifikasi meningkatkan keterlibatan pengguna secara temporer dan analisis ulasan otomatis mempermudah pengambilan keputusan pelanggan meningkatkan customer experience. Namun, penelitian juga mengidentifikasi beberapa kendala, seperti keterbatasan chatbot dalam menangani masalah yang kompleks, variasi preferensi pengguna terhadap fitur gamifikasi, serta kebutuhan akan transparansi dan keseimbangan dalam penyajian ulasan produk. Shopee perlu memperkaya sistem rekomendasi dengan menampilkan produk unik di luar pola pencarian rutin agar pengguna lebih tertarik mengeksplorasi. Kemampuan chatbot harus ditingkatkan agar dapat menangani masalah kompleks dan memberikan solusi lebih memuaskan. Kampanye gamifikasi sebaiknya didesain ulang dengan lebih menarik agar keterlibatan pengguna lebih konsisten. Dan fitur analisis ulasan perlu menampilkan ulasan positif dan negatif secara seimbang agar pelanggan mendapat gambaran produk yang lebih jujur dan lengkap.
Pengaruh Harga dan Produk terhadap Niat Beli Konsumen di Minimarket Lingkungan Politeknik Negeri Bandung Daffa Bungaran; Mohammad Rizal Gaffar
Economic Reviews Journal Vol. 4 No. 3 (2025): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v4i3.769

Abstract

This research endeavors to examine the influence of value and merchandise on consumer purchase intention at the Bandung State Polytechnic Environmental Minimarket. Researchers use a numerical methodology employing descriptive-verification techniques. The sample in this researcrh totaled 382 participants chosen via judgmental sampling methodology. The data were gathered utilizing a Likert-type survey, then assessed for validity and reliability, and subsequently subjected to multiple linear regression, t-test, F-test, and the coefficient of determination via SPSS. The findings indicated that cost exerts a positive and substantial influence on consumer's inclination to purchase. Products also a positive and substantial influence on the inclination to acquire. Concurrently, cost and offering exert a significant impact on consumers' intent to procure. However, product has a greater influence than price. Simultaneously, price and offering exerts a substantial impact on consumers' intent to procure. These outcomes affirm the significance of competitive pricing strategies and improving offering attributes in eliciting the desire to acquire. Researchers advise minimarket managers to focus more on product durability and perceived price value that meets consumer expectations.
Co-Authors Abdul Malik Sayuti Cahaya Juniarti Chaniago, Harmon Cintya Tresna Walidain Daffa Bungaran Dara Chandra Suci Eko Susanto Fatya Alty Amalia Iwan Mulyawan Iwan Mulyawan Mamun Sutisna Marceilla Suryana Mohamad Ridwan Mukaram Mukaram Mukaram Mukaram Mukaram Nugroho Hardiyanto Nugroho Hardiyanto Nugroho Hardiyanto Nur Suci Vidina Putri, Ivon Sandya Sari Rena Puspitasari Reza Tresna Rheyna Ayu Puspitaningrum Rizki Mario Armando Saragih Rufaida Auvia Nadzila Sarah, Ira Siti Senalasari, Widi Septyandi, Chandra Budhi Setiawardani, Maya Siti Rahma Darya Siti Samsiyah Purwaningsih Sri Raharso Sri Surjani Tjahjawati Tangguh Dwi Pramono Tarissa Aulia Dwi Putri Tiorida, Ermina Wahyu Rafdinal YAYAN FIRMANSYAH, YAYAN