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All Journal JAKPI Jurnal Forum Nuklir Ganendra: Majalah IPTEK Nuklir Widyanuklida International Journal of Artificial Intelligence Research JURNAL PENDIDIKAN TAMBUSAI Amwaluna Jurnal Ekonomi dan Keuangan Syariah Jurnal Manajemen dan Bisnis Enrichment : Journal of Management Jurnal Ilmiah Smart Jurnal Manajemen dan Bisnis Kontigensi: Jurnal Ilmiah Manajemen International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) The International Conference on Education, Social Sciences and Technology (ICESST) Jurnal Pengabdian Harapan Bangsa PEDAMAS (Pengabdian Kepada Masyarakat) Jurnal Ilmiah Smart Jurnal Ilmu Ekonomi dan Bisnis
Sahat Simbolon
Institut Bisnis Informasi Teknologi Dan Bisnis
Religion Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Other

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Analysis of The Effect of Training, Job Satisfaction, and Work Stress on The Performance of Frontliner Employees at PT Bank Central Asia, Tbk Asia Medan Branch Vivian, Vivian; Simbolon, Sahat; Sihombing, Nikous Soter; Bhastary, Manda Dwipayani
Enrichment : Journal of Management Vol. 15 No. 5 (2025): December: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i5.2411

Abstract

This study aims to examine the influence of training, job satisfaction, and work stress on the performance of frontliner employees at PT Bank Central Asia Tbk, Asia Medan Branch, both partially and simultaneously. The population in this study consists of 74 people. The sampling technique used was saturated sampling with a total of 74 respondents. Data were collected through questionnaires, employing a quantitative approach and analyzed using SPSS. Validity testing was conducted with Pearson Correlation > 0,30, and reliability testing used Cronbach’s Alpha > 0.60. The results indicate that all research instruments are valid and reliable. The findings reveal that both partially and simultaneously, training, job satisfaction, and work stress have a positive and significant effect on employee performance. Training was proven to enhance employees’ abilities, skills, and understanding in carrying out their tasks, thereby contributing positively to performance improvement. Job satisfaction also plays an essential role in maintaining employees’ motivation, enthusiasm, and loyalty to the company, which ultimately impacts the quality of frontliner services. Meanwhile, work stress in this study was found to have a positive effect on performance, indicating that a certain level of pressure can encourage employees to work more focused, responsive, and driven to achieve established targets. Overall, the contribution of the three variables to employee performance is 60,10%, while the remaining 39,90% is influenced by other factors outside this study. Therefore, the company is advised to continuously improve the quality of training programs, pay attention to factors that foster job satisfaction, and manage work stress at an appropriate level so that it can serve as a positive driver in enhancing employee performance.
Analysis of the influence of visionary leadership, career development, and intellectual intelligence on employee performance at PT BCA, TBK, KCP Asia Medan Merlin, Angela; Simbolon, Sahat; Sihombing, Nikous Soter; Bhastary, Manda Dwipayani
Enrichment : Journal of Management Vol. 15 No. 5 (2025): December: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i5.2412

Abstract

This study aims to determine the influence of visionary leadership, career development, and intellectual intelligence on employee performance at PT Bank Central Asia, Tbk, KCP Asia Medan from June 2025 to August 2025. The research employs a descriptive and quantitative method. The research subjects are the employees of PT Bank Central Asia, Tbk, KCP Asia Medan, with a population of 91 employees. The instrument used is a questionnaire to collect data on the variables of visionary leadership, career development, intellectual intelligence, and employee performance. The data analysis method included are: validity test, reliability test, descriptive analysis, normality test, multicollinearity test, heteroscedasticity test, multiple linear regression analysis, simultaneous coefficient test (F-test), and coefficient of determination test. The results of the descriptive analysis show that the variables of visionary leadership and intellectual intelligence fall into the very good category, while the variables of career development and employee performance fall into the good category at PT Bank Central Asia, Tbk, KCP Asia Medan. Based on the results of the partial hypothesis test or t-test, the variables of visionary leadership, career development, and intellectual intelligence have a positive and significant influence on employee performance at PT Bank Central Asia, Tbk, KCP Asia Medan. Simultaneously, visionary leadership, career development, and intellectual intelligence also have a positive and significant effect on employee performance at PT Bank Central Asia, Tbk, KCP Asia Medan. The contribution of the variables of visionary leadership, career development, and intellectual intelligence to employee performance is 0.611 or 61.10%, while the remaining 38.90% is influenced by other factors outside this study, such as job stress, work discipline, and others.
Analisis Pengaruh Budaya Organisasi, Komunikasi Dan Stres Kerja Terhadap Prestasi Kerja Karyawan Pada Yayasan Perguruan Dr Wahidin Sudirohusodo Medan Simbolon, Sahat; Simamora, Rusdiana
Jurnal Ilmu Ekonomi dan Bisnis Vol 1 No 1 (2023): April, Jurnal Ilmu Ekonomi dan Bisnis
Publisher : Perkumpulan Konsultan Manajemen Pendidikan Indonesia (PKMPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65510/jieb.v1i1.26

Abstract

Penelitian ini bertujuan untuk mengetahui, menganalisis dan menguji pengaruh budaya organisasi, komunikasi, dan stres kerja terhadap prestasi kerja pegawai baik secara parsial maupun simultan pada Yayasan Perguruan Tinggi Nasional Dr. Wahidin Sudirohusodo Medan. Pendekatan penelitian yang digunakan adalah deskriptif dan kuantitatif dengan jenis penelitian survei. Populasi dalam penelitian ini berjumlah 76 orang. Sedangkan sampel penelitian ini adalah sampel jenuh dimana sampelnya adalah seluruh populasi. Penelitian ini disebut penelitian populasi dengan metode sensus. Pengumpulan data menggunakan data primer yang diperoleh dari kuesioner. Hasil angket telah diuji validitas dan reliabilitasnya serta dilakukan uji asumsi klasik yaitu asumsi normalitas, multikolinearitas dan heterokedastisitas. Metode analisis data menggunakan teknik regresi linier berganda. Hasil penelitian menunjukkan bahwa hipotesis yang diajukan baik secara parsial maupun simultan diterima karena menunjukkan hasil uji hipotesis yang signifikan secara parsial dan signifikan secara simultan. Artinya Budaya Organisasi berpengaruh signifikan terhadap prestasi kerja pegawai pada Yayasan Perguruan Tinggi Nasional Dr. Wahidin Sudirohusodo Medan, Komunikasi berpengaruh signifikan terhadap prestasi kerja pegawai pada Yayasan Perguruan Tinggi Nasional Dr. Wahidin Sudirohusodo Medan. Stres Kerja berpengaruh signifikan terhadap Prestasi Kerja Pegawai Yayasan Perguruan Tinggi Nasional Dr. Wahidin Sudirohusodo Medan. Secara simultan menunjukkan bahwa Budaya Organisasi, Komunikasi dan Stres Kerja berpengaruh signifikan terhadap Prestasi Kerja Pegawai Yayasan Perguruan Tinggi Nasional Dr. Wahidin Sudirohusodo Medan dengan koefisien determinasi sebesar 80,8% artinya Budaya Organisasi, Komunikasi dan Stres Kerja berpengaruh terhadap Prestasi Kerja. pegawai pada Yayasan Pendidikan Nasional Dr. Wahidin Sudirohusodo Medan, sedangkan 19,2% dipengaruhi oleh faktor lain yang tidak dibahas dalam penelitian ini
Analisis Pengaruh Kepemimpinan Transformasional, Budaya Organisasi Dan Loyalitas Kerja Terhadap Kinerja Karyawan Pada Pt. Hotel Citi Inn Medan Simbolon, Sahat; Nathania, Beatrice
Jurnal Ilmu Ekonomi dan Bisnis Vol 1 No 1 (2023): April, Jurnal Ilmu Ekonomi dan Bisnis
Publisher : Perkumpulan Konsultan Manajemen Pendidikan Indonesia (PKMPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65510/jieb.v1i1.27

Abstract

This study aims to describe effect of transformational leadership, organizational culture, employee loyalty on employee performance at PT.Hotel Citi Inn Medan which lasted for 3 (three) months starting from February 2022 till April 2022.Simple random sampling used as sampling method on this research. All 64 employees of PT Hotel Citi Inn were respondents to this research. The Instrument used is questionnaire to collect data of transformational leadership variable, organizational culture variable, employee loyalty variable and employee variable. Data analysis technique on this research are valiity test, reliability test, descriptive analysis, multicolinearity test, normalty test, heterocedacity test, multiple linear regression analysis, multiple linear correlation coefficient test, partial hyphotesis test or t test, silmutananeous test or F test, and calculation of coefficient determination.The result of descriptive analysis for all transformational leadership, organizational culture, employee loyalty and employee performance are in good category at PT Hotel Citi Inn Medan. Based on partial analysis conducted, transformational leadership, organizational culture, employee loyalty have a positive and significant effect on employee performance at PT Hotel Citi Inn Medan. Silmutaneously, transformational leadership, organizational culture, employee loyalty have positive and significant influence on employee performance at PT Hotel Citi Inn Medan. Contribution of transformational leadership, organizational culture and employee loyalty to improve empoyee performance are 0,833 or 83,3%., while the rest of 0.167 or 16,7% influenced by other variable not conducted on this research such as motivation, dicipline, communication, training, etc.
Co-Authors Adrian Babtissay Simbolon Agus Susanto Albert Albert Albert Albert Aryadi Aryadi dwi maria simbolon Ginting, Sepdi P Harahap, Zainy Kholis Muda Ida Ayu Putu Sri Widnyani Ilham Arief Jenny Kurniawan, Itmy Hidayat Manda Dwipayani Bhastary Margaret, Limelvi Maria Simbolon, Dwi Merlin, Angela Muhammad Subandi Muhtadan Muhtadan Mutmainnah, Muthia Nathania, Beatrice Nikous Soter Sihombing NOOR ANIS KUNDARI Parhusip, Poltak T. Rico Nur Ilham Rusdiana Simamora Rusdiana Simamora Simbolon, Dwi Maria Sri Aprianti Tarigan Suharyatun Suharyatun Vivian Vivian WIWIEN ANDRIYANTI Yulia Kristina Simbolon Zainy Kholis Muda Harahap