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All Journal Ilmu Administrasi Publik EDUTECH: Jurnal Ilmu Pendidikan dan Ilmu Sosial Journal of Governance and Public Policy Publik (Jurnal Ilmu Administrasi) Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora Jurnal Ilmiah Ilmu Sosial PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Journal of Education, Humaniora and Social Sciences (JEHSS) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Suara Hukum Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes PUBLIKA : Jurnal Ilmu Administrasi Publik Jurnal Administro : Jurnal Kajian Kebijakan dan Ilmu Admiministrasi Negara Aplikasi Administrasi: Media Analisa Masalah Administrasi Provider Jurnal Ilmu Pemerintahan (PROJIP) Journal of Artificial Intelligence and Digital Business Public Policy Journal Madani: Multidisciplinary Scientific Journal Dynamics of Rural Society Journal Jambura Journal of Administration and Public Service Socius: Social Sciences Research Journal Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Mopolayio : Jurnal Pengabdian Ekonomi JianE (Jurnal Ilmu Administrasi Negara) Journal of Governance and Public Administration Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Education, Vocational and Social Science International Journal of Economics, Business and Innovation Research Jurnal Administrasi Manajemen Sumber Daya Manusia dan Ilmu Sosial (JAEIS) Ulil Albab Abdurrauf Science and Society Forum Ilmu Sosial Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Jurnal Hukum, Administrasi Publik dan Negara ADMIT : Jurnal Administrasi Terapan
Tohopi, Rustam
Universitas Negeri Gorontalo
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THE INFLUENCE OF LEADERSHIP ON EMPLOYEE WORK DISCIPLINE AT THE GORONTALO CITY EDUCATION OFFICE Bayahu, Amelia Putri Utami; Tohopi, Rustam; Tantu, Romy
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2660

Abstract

This study aims to determine the influence of leadership on employee work discipline at the Gorontalo City Education Office. The approach in this study is quantitative with ex-post facto methods. Data collection in this study was carried out by questionnaire. The number of samples was 93 people obtained by the saturated sampling process. Data analysis in this study is a simple linear regression inferential quantitative analysis. The results showed that leadership had a positive and significant effect on the work discipline of employees at the Gorontalo City Education Office with a coefficient of determination of 56.50%. The influence of other variables on employee work discipline amounted to 43.50%, namely goals and abilities, leadership examples, remuneration, justice, inherent supervision (waskat), punitive sanctions, firmness, and humanitarian relations. When the leader implements the ideal leadership function, it will have an impact on the good discipline of employees at the Gorontalo City Education Office, both in terms of attitude discipline and time discipline.
Implementasi Kebijakan Alokasi Dana Desa (add) di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo Pitoi, Linda; Aneta, Asna; Tohopi, Rustam
Jurnal PubBis Vol 8 No 1 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i1.754

Abstract

Penelitian ini bertujuan untuk mengetahui implementasi kebijakan Alokasi Dana Desa di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo, dan Faktor-Faktor yang menentukan implementasi Kebijakan Alokasi Dana Desa di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo dilihat dari aspek komunikasi, Sumber Daya, Disposisi dan struktur Birokrasi. Metode penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian Deskriptif Kualitatif, sedangkan teknik pengumpulan data yang digunakan adalah dengan observasi wawancara mendalam dan dokumentasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan ADD di Desa Lamu telah berjalan dengan beberapa tantangan dan keberhasilan. Pada tahap awal, sosialisasi kebijakan ADD kepada masyarakat desa menjadi faktor kunci untuk mendapatkan dukungan dan partisipasi aktif dari masyarakat dalam penyusunan rencana penggunaan dana desa. Pembentukan Kelompok Kerja Dana Desa (K2D) telah membawa perubahan positif dengan melibatkan masyarakat dalam pengawasan dan pengendalian penggunaan dana. Meskipun demikian masih perlu ditingkatkan pengawasan dari masyarakat juga masih perlu ditingkatkan untuk mencegah potensi penyalahgunaan dana. Meskipun begitu, laporan keuangan yang disusun secara transparan telah meningkatkan akuntabilitas dalam penggunaan Dana Desa. Sedangkan Faktor-Faktor yang menentukan keberhasilan Implementasi Kebijakan Alokasi Dana Desa di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo dilihat dari aspek komunikasi, sumber daya, disposisi dan struktur birokrasi sudah dilakukan dengan baik, tetapi masih belum maksimal karena Sumber Daya yang ada masih kurang dan belum berkompoten dalam pemahaman teknis di tingkat desa dalam penyusunan rencana kegiatan yang berdaya guna dan sesuai dengan prioritas masyarakat, serta dilihat dari aspek pemberian informasi terhadap kegiatan yang dilakukan oleh Kepala Desa sudah sesuai dengan yang diharapkan oleh masyarakat melalui papan informasi atau baliho. Kata Kunci : Implementasi Kebijakan, Sumber daya, Alokasi Dana Desa, pengawasan
EVALUASI KINERJA PELAYANAN PEGAWAI PERPUSTAKAAN DI KANTOR DINAS KEARSIPAN DAN PERPUSTAKAAN PROVINSI GORONTALO Manangin, Yulmi; Mozin, Sri Yulianty; Tohopi, Rustam
ADMIT: Jurnal Administrasi Terapan Vol 2 No 1 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i1.2799

Abstract

This research aimed to analyze & depict employee performance in library services at the Gorontalo Province Archives and Library Agency Office, studied from the perspectives of 1) productivity, 2) service quality, 3) responsiveness, 4) responsibility, and 5) accountability. This research employed qualitative methods with descriptive approach. According to the research findings, it can be concluded that the performance of employees in library services at the Gorontalo Province Archives and Library Agency Office in terms of service quality and responsibility has run optimally . However, based on the perspective of productivity indicator, employee performance indicated shortages in the number of employee personnel, limited budget allocations, and the availability of book collections that did not meet the established standards, resulting in less effective employee productivity. Meanwhile, the responsiveness indicator showed that some employees were still less responsive to visitor needs, affecting the maximum service quality. Lastly, the accountability indicator denoted that not all employees in the same field were competent in providing information and user guidance services to visitors, causing imperfections in both services.  
Artificial Intelligence in Public Governance: Ethical Opportunities and Challenges in Indonesia’s Digital Transformation Tohopi, Rustam; Aneta, Yanti; A. Hulinggi, Pebriyanto
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1338

Abstract

Purpose: This study investigates the ethical opportunities and challenges of Artificial Intelligence (AI) adoption in Indonesia’s public governance, where digital transformation has become a central agenda. It explores how global AI governance frameworks can be contextualized for developing countries with fragmented institutions, regulatory gaps, and limited capacities. Design/methodology/approach: A systematic literature review (SLR) was conducted using Scopus, Web of Science, IEEE Xplore, ACM Digital Library, SpringerLink, and Google Scholar. Publications from 2020 to August 2025 were screened through PRISMA procedures, yielding 45 eligible studies. An adapted Critical Appraisal Skills Programme (CASP) tool was applied for quality assessment. Data were synthesized thematically across governance dimensions: accountability, lifecycle governance, regulation and standards, transparency and explainability, inclusivity and equity. Findings: The review identifies both opportunities and risks of AI in Indonesia’s public sector. Opportunities include bureaucratic efficiency, transparency, and citizen-centric services. However, challenges remain: algorithmic bias, data privacy risks, unequal digital access, and regulatory fragmentation. Comparative analysis shows that while developed nations employ enforceable technical standards and independent oversight, Indonesia’s governance mechanisms remain largely normative and under-implemented. Practical implications: The study proposes a governance checklist tailored to Indonesia, emphasizing multi- level accountability, lifecycle monitoring, algorithmic audits, and participatory oversight. These findings inform policy reforms for Indonesia’s National AI Strategy (Stranas KA) and support more equitable, transparent, and accountable public sector innovation. Originality/value: This article contributes by contextualizing global AI governance frameworks within a Southeast Asian developing country, bridging the knowledge gap between normative principles and enforceable practices. It highlights pathways for adaptive governance in resource-constrained settings, with implications for scholars, policymakers, and practitioners.
Implementasi Kebijakan Pengelolaan Sampah di Kecamatan Limboto Kabupaten Gorontalo Latidi, Muftia Salfadhila; Abdussamad, Zuchri; Tohopi, Rustam
EDUTECH Vol 12, No 1 (2026): EduTech: Jurnal Ilmu Pendidikan dan Ilmu Sosial
Publisher : EduTech: Jurnal Ilmu Pendidikan dan Ilmu Sosial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/edutech.v12i1.27149

Abstract

Abstrak  Penelitian ini membahas implementasi kebijakan pengelolaan sampah di Kecamatan Limboto, Kabupaten Gorontalo, yang dilaksanakan oleh Dinas Lingkungan Hidup setempat. Kebijakan ini mengacu pada Peraturan Bupati Nomor 53 Tahun 2018 sebagai turunan dari Peraturan Presiden Nomor 97 Tahun 2017 tentang pengelolaan sampah rumah tangga. Studi ini menggunakan pendekatan deskriptif kualitatif dengan kerangka analisis teori Ripley dan Franklin, yang mencakup tiga indikator implementasi: kepatuhan (compliance), kelancaran pelaksanaan (smoothness of functioning), dan dampak (impact). Data primer dikumpulkan melalui observasi lapangan, wawancara, dan dokumentasi, yang kemudian dianalisis secara induktif. Hasil penelitian menunjukkan bahwa implementasi kebijakan belum berjalan optimal. Pada aspek kepatuhan, masih ditemukan perilaku pembuangan sampah yang tidak sesuai aturan oleh rumah tangga dan pelaku usaha. Pada aspek kelancaran pelaksanaan, terbatasnya fasilitas pengangkutan dan koordinasi antar pemangku kepentingan menjadi kendala utama. Sedangkan dari sisi dampak, belum tercapai target pengurangan dan pengelolaan sampah yang ditetapkan pemerintah. Oleh karena itu, diperlukan strategi kolaboratif dan peningkatan kapasitas kelembagaan untuk memperbaiki efektivitas implementasi kebijakan pengelolaan sampah di wilayah tersebut.Kata kunci: Implementasi Kebijakan; Pengelolaan Sampah. 
Strengthening Apparatus Competence to Improve Local Tax and Retribution Services in the Gorontalo Regency Government Mahmud, Widyawaty; Rustam Tohopi; Alfiyah Agussalim
Forum Ilmu Sosial Vol. 52 No. 2 (2025): December 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/fis.v52i2.38034

Abstract

Abstrak This study aims to analyze the self-development competency of apparatus in providing local tax and retribution services at the Regional Revenue Agency of Gorontalo Regency. Apparatus competence is a strategic factor for realizing high-quality public services, increasing taxpayer compliance, and supporting the achievement of Local Own-Source Revenue (PAD). This research employed a qualitative approach with a descriptive method. Data were collected through interviews, observations, and documentation involving 15 informants consisting of apparatus and taxpayers, and analyzed through data reduction, presentation, and conclusion drawing using source triangulation. The findings show that: (1) in terms of training and self-development, training activities have improved knowledge and skills in tax administration and public service, although their implementation remains uneven and unsustainable; (2) regarding the ability to adapt to technological and system changes, apparatus demonstrate strong readiness and willingness to operate digital systems such as SIPADA, SIPENDA, and TE RANO despite limited facilities and capability gaps; and (3) in terms of self-evaluation, apparatus are beginning to build reflective work habits through the implementation of SKP and the ASN e-Performance system, which positively impacts discipline and service accuracy, although integration into institutional policy remains limited.
Implementasi Kebijakan Penertiban Hewan Ternak di Desa Bongomeme Lasena, Sastia Sindi; Sulila, Ismet; Tohopi, Rustam
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4645

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan penertiban hewan ternak di Desa Bongomeme, Kabupaten Gorontalo, dengan menggunakan indikator teori implementasi kebijakan Jan Merse yang meliputi aspek informasi, isi kebijakan, dukungan masyarakat, serta pembagian potensi antar pihak terkait. Penelitian ini dilatarbelakangi oleh masih ditemukannya hewan ternak yang berkeliaran bebas di fasilitas umum, seperti jalan raya dan area pemukiman, yang berpotensi mengganggu ketertiban umum, membahayakan keselamatan lalu lintas, serta menurunkan tingkat kenyamanan dan keamanan masyarakat. Kondisi tersebut menunjukkan adanya permasalahan dalam pelaksanaan kebijakan yang telah ditetapkan oleh pemerintah desa. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan jenis penelitian deskriptif kualitatif, yang bertujuan untuk menggambarkan secara mendalam realitas pelaksanaan kebijakan di lapangan. Teknik pengumpulan data dilakukan melalui observasi langsung, wawancara mendalam dengan aparat pemerintah desa, pemilik ternak, dan masyarakat, serta dokumentasi terhadap peraturan dan kegiatan penertiban. Teknik analisis data meliputi tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi kebijakan penertiban hewan ternak di Desa Bongomeme belum berjalan secara optimal. Dari aspek informasi, kegiatan sosialisasi kebijakan telah dilakukan, namun penyampaiannya belum merata dan belum menjangkau seluruh pemilik ternak. Dari aspek isi kebijakan, ketentuan yang ada sudah jelas, tetapi pemahaman masyarakat terhadap aturan tersebut masih terbatas. Dukungan masyarakat juga masih rendah, dipengaruhi oleh kebiasaan beternak secara tradisional serta keterbatasan sarana dan prasarana pemeliharaan ternak. Sementara itu, pembagian potensi antarinstansi terkait telah dilaksanakan, namun koordinasi dan pengawasan masih perlu ditingkatkan agar implementasi kebijakan dapat berjalan lebih efektif dan berkelanjutan.
Quality of Academic Administration Services at the Faculty of Social Sciences Gorontalo State University: Analysis with the SERVQUAL Model Rahman H. Lahabu; Asna Aneta; Juriko Abdussamad; Irawaty Igirisa; Fenti Prihatini Tui; Rustam Tohopi
International Journal of Economics, Business and Innovation Research Vol. 5 No. 01 (2026): December - January, International Journal of Economics, Business and Innovatio
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i01.2694

Abstract

Academic administration services are a central element in supporting the smooth educational process in higher education because it is the entrance to all student academic activities. This study aims to describe the quality of academic administration services at the Faculty of Social Sciences, Gorontalo State University using the SERVQUAL model. The research approach is qualitative with interview, observation, and documentation techniques. The results show that the reliability and physical evidence of the service are good, but responsiveness, reassurance, and empathy need to be improved especially in periods of high workload. The research recommends optimizing SOPs, increasing human resource capacity, and digitizing services to improve the quality of academic administration services.
Transparansi Pelayanan Publik di Kantor Kecamatan Kota Timur Kota Gorontalo David Radjak; Rustam Tohopi; Yakob Noho Nani
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 4 (2025): Desember: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i4.821

Abstract

This study aims to determine and describe the transparency of service procedures, the ease of procedures, and the ease of obtaining information at the Kota Timur District Office in Gorontalo City. Using a qualitative, descriptive approach through observation, interviews, and documentation, the study results indicate that transparency of service procedures has been effectively implemented through the provision of clear, complete, and easily accessible information to the public. Information regarding service types, requirements, completion times, and fees is published through bulletin boards, brochures, social media, and direct explanations from officers, so that the public can understand the service process without confusion. In terms of ease of procedures, the service flow has been designed to be simple, concise, and user-friendly, ensuring ease of access for service applicants and even for vulnerable groups such as the elderly. Furthermore, the ease of access to information is also evident in the use of various communication channels, both in person and digitally. Information boards, leaflets, social media, and digital displays are actively used to disseminate information so that the public can understand procedures before visiting the office and better prepare documents. Overall, these three indicators demonstrate that the Kota Timur District Office is committed to implementing the principle of transparency in public services, although further innovation is needed to ensure information reaches a wider and more equitable public.
Effectiveness of Implementing Digital Population Identity Applications at the Population and Civil Registration Service of Gorontalo City Djafar, Mohamad Zakaria; Abdussamad, Zuchri; Tohopi, Rustam
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3164

Abstract

This study evaluated the effectiveness of the Digital Population Identity (IKD) application as an effort to improve the quality of public services (speed, efficiency, and transparency) at the Population and Civil Registration Office of Gorontalo City. Using a descriptive qualitative approach with effectiveness parameters covering goal achievement, integration, and adaptation (Duncan), the results showed that the implementation of IKD has not been realized effectively. Indications of ineffectiveness include the level of goal achievement being hindered by low community participation, suboptimal cross-agency integration, and adaptation constraints resulting from limited digital literacy and inadequate technological facilities. Therefore, the study concluded that interventions such as intensified socialization, digital education, and enhanced data security and infrastructure are crucial for optimizing IKD performance.
Co-Authors A. Hulinggi, Pebriyanto Abdulatif, Fatmawati Agreyz Fratiwi H. Kalay Agussalim, Alfiyah Anis Ribcalia Septiana Aprianti, Ni Kadek Elia Arif Bobihu arifin tahir Asna Aneta Bataweya, Nadian Bayahu, Amelia Putri Utami Bulonggodu, Yurni Dai, Fahria A. Dauhi, Kartin David Radjak Djafar, Mohamad Zakaria Djali, Sri Novita Afriani Nur Djoko Lesmana Radji Dunggio, Moh. Rizki Elsa Alvionita Endi Rahman Fenti Prihatini Dance Tui Frengky Reymond Jantu H. Badjuka, Alexander Hasanuddin, Nur Ain G. Hulinggi, Pebriyanto A. Huntua, Fadilla S. Idris Yanto Niode Ikbal Naim Irabiah Irabiah Irabiah Irawati Igirisa Irawaty Igirisa Ismet Sulila Jurico Abdussamad Jurico Abdussamad Jurico Abdussamad Juriko Abdussamad Laha, Vinantie Auliyah Lasena, Sastia Sindi Latidi, Muftia Salfadhila Luneto, Chalid Mahmud, Widyawaty Makuta, Syahril Manangin, Yulmi Maria Margareta Reginaldis Mitravin Igirisa Moh Dani Mohamad Aldi Yasin Mohamad, Selina Mokoagow, Novianti Mozin, Sri Yulianty Muchtar Ahmad Mukdin, Novita B. Nadia, Asri Nani, Yacob Ngabito, Fatmah M. Novi Dima Andayani Nur Djali, Sri Novita Afriani Nurkartini Nurmin Nurmin Pebriyanto A Hulinggi Pebriyanto Azis Hulinggi Pitoi, Linda Prasethyo Darmawan Sumba Pua, Yunistia Warda Putri Diah Rahayu Rahman H. Lahabu Ramadhan Djahidi, Ahmad Ramadhan, Nur Fazriyah Ramadhan, Nur Fazryah Romy Tantu Rosman Ilato Ruiba, Lupita Rusli Isa S, Sarman Salim, Alfiyah Agus Septiana, Anis Ribcalia sintiya hintalo Siti Fatimah Sity Febrianty Wange Sri Ayuningsih Doni Sri Susanti Said Sri Yulianty Mozin suci, Dhea Ananda Sugiato, Fiki Sukarman Kamuli Suprianto, Sri Astuti Taib, Siskawati Tantu, Romi Taslim Fait Tee-Anastacio, Princess Alyssa D. U.Timumun, Rahmat Hidayat Wahab Podungge, Abdul Yacob Nani Yacob Nani Yacob Noho Nani Yakob Noho Nani Yanti Aneta Yendrik Irawan Saidi Yuliyani Solihin, Dwi Indah Yusuf, Hainun - Zuchri Abdussamad