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All Journal PRESTASI Jurnal Mirai Management Jurnal Samudra Ekonomi dan Bisnis Jurnal Ilmiah ASET Jurnal HUMMANSI (Humaniora, Manajemen, Akuntansi) Innovative: Journal Of Social Science Research Journal of Innovative and Creativity
Suhaji Suhaji
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Pengaruh Budaya Organisasi, Komitmen Organisasi, dan Motivasi Kerja terhadap Kepuasan Kerja dan Kinerja Karyawan Tri Bodroastuti; Riszaeni Riszaeni; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 20 No 2 (2018): Jurnal ASET Volume 20 No 2
Publisher : STIE Widya Manggala

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Abstract

This study aims to analyze the effect of Organizational Culture, Organizational Commitment, and Work Motivation to Employee Statisfaction andPerformance (case study on PT. Pandowo Utomo Food Semarang). The population in this study is all employees of PT. Pandowo Utomo Food distribution section totaling 157 people. The number of samples proposed in this study is the entire population that amounted to 157 people. In this study did not use sampling technique, because the number of samples used in this study were all population (census). The analytical tool used in this study is SEM based component or variance-PLS. The result of the study stated that Organizational Culture and Work Motivation have a significant positive effect on Job Statisfaction, while Organizational Commitment has no significant positive effect on Job Statisfaction. Organizational Culture has a significant positive effect on EmployeePerformance, while Organizational Commitment, Work Motivation, and Job Statisfaction have no significant effect on Employee Performance.
Pengaruh Persepsi Kualitas Pelayanan, Kualitas Produk, dan Harga terhadap Loyalitas Pelanggan Flexi dengan Intervening Kepuasan Pelanggan Suhaji Suhaji; Haris Sunandar
Jurnal Ilmiah Aset Vol 12 No 1 (2010): Jurnal ASET Volume 12 No 1
Publisher : STIE Widya Manggala

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Technology development and operator increase as PT Telkom competitors make scope of market and customers fewer in number because of customers inloyalty. In accordance with this background, the research was made to find out the case of Flexi product’s decline. To maintain customers, we need to create our customer’s loyalty by improving our quality of service, quality of product and price. Improvement of those qualities and price will influence our customer’s satisfaction. And in the end, it will increase our customer’s loyalty.
Pengaruh Kepuasan Pelanggan dan Switching Barrier terhadap Loyalitas Pelanggan Pengguna Kartu Prabayar Mentari di Wilayah Semarang Selatan Dwi Lestari; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 14 No 2 (2012): Jurnal ASET Volume 14 No 2
Publisher : STIE Widya Manggala

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The purpose of this research is to know the influence of customer satisfaction and switching barrier on castamer loyality at PT Indosat Tbk. Population in this research are all customer of pre - paid card of Mentari in South Semarang Region, and the sample are 96 customers. The analysis instrument used multiple linier regression. The result of the research shows that there is positive significant influence of customer satisfaction and switching barrier on customer loyalit. Simultaneously, all of the variables, customer value and switching barrier affect customer loyality at PT Indosat Tbk.
Faktor-Faktor yang Berpengaruh terhadap Kepuasan Pelanggan Agung Setiawan; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 15 No 1 (2013): Jurnal ASET Volume 15 No 1
Publisher : STIE Widya Manggala

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This research aimed to analyze the factors which influence customer’s satisfaction (Study at PT. Superpam Internasional Semarang). The population in this research was all customers at PT. Superpam Internasional Semarang. While the samples in this research were 100 people by using purposive sampling method. The data was obtained by primary data and secondary data. The Data analysis was done by using Regression Analysis. The result of this research indicates that (1) delivery system hadsignificant influence to customer’s satisfaction, thereby hypothesis 1 was received, (2) product quality had significant influence to customer’s satisfaction, thereby hypothesis 2 was received, (3) brand has no significant influence to customer’s satisfaction, thereby hypothesis 3 was refused, (4) price-value relationship had significant influence to customer’s satisfaction, thereby hypothesis 4 was received, (5) employee’s performance had significant influence to customer’s satisfaction, thereby hypothesis 5 wasreceived, and (6) competition had no significant influence to customer’s satisfaction, thereby hypothesis 6 was refused, and employee’s performance, and competition had significant influence together to customer’s satisfaction, thereby hypothesis 7 was received.
Analisis Perceived Quality Produk Handphone Merek Nokia Suhaji Suhaji
Jurnal Ilmiah Aset Vol 10 No 1 (2008): Jurnal ASET Volume 10 No 1
Publisher : STIE Widya Manggala

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Abstract

Quality is one of the importance thing belong to product. Quality is devided into two aspects, objective quality and perceived quality. The important one is quality that perceived by customer (perceived quality). The purpose of this is to know how the perceived quality of Nokia product, so that Nokia becomes the leader vendor in handphone market in Indonesia. The result show that in the customers perception, Nokia has the quality among others. That is shown by the total Perceived Quality in the result analysis.
Persepsi Akuntan Pendidik dan Mahasiswa Akuntansi Terhadap Kode Etik Akuntan Indonesia Suhaji Suhaji; Lilik Sugiarti
Jurnal Ilmiah Aset Vol 10 No 2 (2008): Jurnal ASET Volume 10 No 2
Publisher : STIE Widya Manggala

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This research is to know the perception of academic accountant and accounting student about Indonesia Accountant ethics at the colleges in Semarang. Data is submitted form 32 accountants and 72 accounting students at 7 universities. The result of this research is that academic accountants and accounting student have positive perceptions about Indonesia accountant ethics by the most of answer who agree with the positive statement and disagree with the negative statement and there siginificant difference between the perception of academic accountants and accounting students about Indonesia accountant ethics at the colleges in Semarang.
Pengaruh Faktor Individu dan Faktor Lingkungan terhadap Prestasi Kerja Karyawan pada PT. Lion Mentari Airlines Kota Semarang Siti Fatimah; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 15 No 2 (2013): Jurnal ASET Volume 15 No 2
Publisher : STIE Widya Manggala

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Abstract

This study aimed to analyze the influence of individual factor and environmental factor on the employeesperformance at PT. Lion Mentari Airlines Semarang. In this study the population is 45 employees, with a total sample of 45 employees. The sampling technique used is census. Data collection methods in this study were primary and secondary. Data was analyzed with the classical assumption test that includes tests of normality, multikolonierity, heteroscedasticity. Data analysis techniques used in this study was multiple linear regression analysis. The partial test of the hypothesis results partially showed that individual factor (7,330 t value >t table 2.0181) and environmental factor (2,442 t value >t table 2.0141) had a significant influence on employees performance. While ontest of the hypothesis results simultaneously showed that the individual factor and environmental factor had a significant influence on employees performance, proved bythe F value 39,432 >F Table 3.22 and the influence was 63,6%.
Pengaruh Antara Faktor Intern dan Faktor Ekstern terhadap Motivasi Kerja pada Karyawan PT. Astra International, Tbk. Honda Sulistyaningsih Alvianie; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 16 No 1 (2014): Jurnal ASET Volume 16 No 1
Publisher : STIE Widya Manggala

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This study aimed to determine wether the internal factor and ekxternal factor influenced employee motivation at PT. Astra International, Tbk. Honda Semarang. The population were all employees at PT. Astra International, Tbk. Honda Semarang,amounting to 375 employees, while the samples were taken 79 employees. The sampling technique used was convenience sampling. The data analysis technique used was multiple linear regression analysis. The results showed that, internal factor influenced employee motivation, seen from significant value 0.005 <0.05. While external factor didn't influence employee motivation, seen from significant value 0.083> 0.05.
Pemetaan Budaya Organisasi pada Perusahaan Keluarga Menggunakan OCAI (Organizational Culture Assesment Instrument) Freddy Aldo Setiawan; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 21 No 2 (2019): Jurnal ASET Volume 21 No 2
Publisher : STIE Widya Manggala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37470/1.21.2.148

Abstract

The purpose of this research is to know the organizational culture profile in a company in current situation, and preferred culture. The object of this research is a family company named CV. Mitra Sejahtera which located at Rembang and Lamongan. The samples size of this research are 72 respondens with census technique in sampling method. Organizational Culture Assessment Instrument is used to mapping an organizational culture in this research. OCAI is measured with dimensions: dominant characteristic, organizational leadership, management of employees, organizational glue, strategic emphases and criteria of success. The result of this research is for the current situation, the strong culture are clan culture with mean score 32,60 and hierarchy culture with mean score 30,21. For preferred culture, the strongest culture preferred are hierarchy culture with mean score 34,17 and clan culture with mean score 32.03.
Faktor-faktor yang Mempengaruhi Kepuasan Nasabah Oktaviana Vivi P; Tantri Widiastuti; Suhaji Suhaji
Jurnal Ilmiah Aset Vol 23 No 1 (2021): Jurnal ASET Volume 23 No 1
Publisher : STIE Widya Manggala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37470/1.23.1.177

Abstract

This study aimed to determine the effect of price and service quality on customer satisfaction at PT. Asuransi Sequis Life Semarang. The population used in this study were all policyholder customers or customers who had purchased Sequis Life insurance at Semarang Branch, while the total sample was 53 respondents. The sampling technique used in this study was purposive sampling. The data used were primary data obtained from the questionnaire, while the analytical tool used was multiple linear regression analysis. The results showed that price had a positive and significant effect on customer satisfaction, and service quality had a positive and significant effect on customer satisfaction.
Co-Authors agung setiawan AGUNG SETIAWAN Alvianie, Sulistyaningsih Dwi Lestari Dwi Lestari Fanniya Dyah Prameswari Freddy Aldo Setiawan Haris Sunandar Haris Sunandar Harries Arizonia Ismail, Harries Arizonia Lilik Sugiarti Listyawati, Ika Lita Apriani Rustian Maghfiroh Maghfiroh Maria Augustine Graciafernandy Novitasari , Putri Yeni Oktaviana Vivi P Retno Ginanjar Riszaeni Riszaeni Riszaeni, Riszaeni Saputra1, Ilham Adi Setiawan, Freddy Aldo Siska Narulita Siti Fatimah SITI FATIMAH Sugiarti, Lilik Sulistyaningsih Alvianie Tantri Widiastuti Tri Bodroastuti Tri Bodroastuti Tri Purwani, Tri Yanti, Veni Vebri