Retna Hanani
Public Administration Department, Faculty Of Social And Political Science, Universitas Diponegoro

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DIFUSI INOVASI PAKLAY KOMPLIT (PAKET LAYANAN KOMPLIT) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KARANGANYAR Siti Adiyani Ayu Prasetyowati; Kismartini Kismartini; Retna Hanani
Journal of Public Policy and Management Review Vol 12, No 4: Oktober 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i4.41161

Abstract

The PAKLAY Komplit (Paket Layanan Komplit) innovation is a superior innovation created by the Karanganyar Regency Population and Civil Registration Service with the aim of overcoming population administration service problems in Karanganyar Regency. However, the implementation of the Complete PAKLAY innovation still experiences problems, namely rejection of application documents, lack of information regarding requirements, website errors, and not being able to log in to your PAKLAY account. The objectives of this research are (1) to analyze the diffusion process of PAKLAY Komplit innovation, (2) to identify the driving and inhibiting factors of the diffusion process of PAKLAY Komplit innovation. The method used in this research is qualitative with descriptive research type. Data collection techniques use observation, interviews and documentation. The phenomenon of this research is observed based on the important elements of innovation diffusion, namely innovation, communication channels, time period and social system and the factors that encourage and inhibit the process of innovation diffusion. The research results show that, overall, the PAKLAY Komplit innovation meets the characteristics of innovation. The communication channels used are interpersonal channels and mass media channels. Karanganyar Disdukcapil employees and the community have different times in accepting and using the Complete PAKLAY innovation. Types of adopters are identified in four groups, namely innovators, early adopters, early majority, and late majority. The supporting factors for implementing the diffusion of PAKLAY Komplit innovation are organizational culture, individuals, and knowledge of innovation and reinvention. Meanwhile, the inhibiting factors are psychological obstacles and practical obstacles. Recommendations that can be given are giving rewards to employees so that they are more innovative and the importance of improving the quality of public information such as banners, posters and billboards in each sub-district/village
IMPLEMENTASI KEBIJAKAN BEASISWA PRESTASI PENDIDIKAN TINGGI KABUPATEN REMBANG Anggraini, Dini Dwi; Hanani, Retna; Suwitri, Sri
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43737

Abstract

Pendidikan menjadi aspek penting yang disoroti oleh Pemerintah Kabupaten Rembang. Dalam rangka meningkatkan Indeks Pengembangan Manusia yang masih rendah, Pemerintah Kabupaten Rembang menetapkan kebijakan Beasiswa Prestasi Pendidikan Tinggi. Penelitian ini dilakukan untuk mendeskripsikan implementasi kebijakan Beasiswa Prestasi Pendidikan Tinggi Kabupaten Rembang, dan mengidentifikasi faktor-faktor pendukung dan penghambat dalam implementasi kebijakan Beasiswa Prestasi Pendidikan Tinggi di Kabupaten Rembang. Penelitian ini menggunakan teori implementasi kebijakan menurut Daniel Mazmanian dan Paul Sabatier yang melihat implementasi kebijakan sebagai eksekusi dari kebijakan dasar berupa undang-undang dan keputusan yang dikeluarkan oleh badan eksekutif atau badan peradilan. Peneliti menggunakan teori model implementasi oleh Donald S. Van Meter dan Carl E. Van Horn untuk dapat mengidentifikasi faktor pendukung dan penghambat implementasi Kebijakan Beasiswa Prestasi Pendidikan Tinggi. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan pengambilan studi di Dinas Pendidikan, Pemuda, dan Olahraga Kabupaten Rembang. Hasil penelitian menunjukkan bahwa implementasi kebijakan Beasiswa Prestasi Pendidikan Tinggi masih memiliki banyak kekurangan. Hal ini disebabkan oleh masih ditemukannya faktor-faktor penghambat implementasi kebijakan yang meliputi sumber daya finansial yang masih terbatas, sumber daya waktu yang belum dimanfaatkan dengan maksimal, hingga lingkungan ekonomi di lingkungan Pemerintah Kabupaten Rembang yang berpotensi tidak memenuhi target pendapatan daerah. Peneliti memberikan rekomendasi kepada Pemerintah Kabupaten Rembang untuk bekerja sama dengan pihak swasta dalam meningkatkan sumber dana, menentukan tenggat waktu pengumpulan laporan pertanggung jawaban yang tegas, dan mendorong diversifikasi sektor ekonomi lokal yang potensial.
IMPLEMENTASI LAYANAN WHISTLEBLOWING SYSTEM DI INSPEKTORAT KABUPATEN REMBANG Kristiawan, Daffa Aulya; Hanani, Retna; ., Kismartini
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43302

Abstract

The public complaint service is a form of government policy to increase agency accountability in providing service to the community. One of the agencies that has implemented an online-based public complaint service is the Rembang Regency Inspectorate in the form of a Whistleblowing system. This research aims to analyze the implementation of Whistleblowing system services, as well as the elements that support or hinder its implementation. This research uses a descriptive approach using qualitative strategies. This research result show that implementation of the Whistleblowing system is not optimal due to the lack of complaint reports from the public. The driving factors in implementing the Whistleblowing system service at the Rembang Regency Inspectorate are the quality of the implementers and the bureaucratic structure. The obstacles faced include communication, authority, financial and human resource constraints. It can be concluded that the implementation of the Whistleblowing system service at the Rembang Regency Inspectorate as a whole has gone well, but several inhibiting factors have caused the implementation of the program to be less than optimal. Suggestions from researchers are implementing a special forum to introduce complaint services, shifting the previously conventional complaint system to now using Whistleblowing system services, adding employees in other work units, using outsourching services for updates, optimizing employees to update the Whistleblowing system, lobbying with BKD employee considerations.
ANALISIS IMPLEMENTASI PROGRAM PELATIHAN SUMBER DAYA MANUSIA DI BPJS KESEHATAN CABANG KOTA SEMARANG Diva Mahendra, Caesar; Hanani, Retna; Zarkasyi Rahman, Amni
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47324

Abstract

Human Resources Training plays a crucial role in improving employee skills and expertise that can have a positive impact on the overall performance of the organization, especially for employees of the Semarang City Branch of BPJS Kesehatan. The training program was carried out in order to improve the quality of work of employees, but there were still several complaints regarding the declining quality of work of employees of the Semarang City Branch of BPJS Kesehatan. The purpose of this study was to determine and analyze the training program at the Semarang City Branch of BPJS Kesehatan and the factors that influence the training program. This study used a descriptive qualitative method with data collection techniques in the form of interviews and literature studies. The results of the study showed that the Human Resources training program at the Semarang City Branch of BPJS Kesehatan had been running quite well, but there were still several dimensions that were not optimal. Supporting factors that influenced the Human Resources training program at the Semarang City Branch of BPJS Kesehatan were top management support, commitment of specialists and generalists, organizational complexity, and learning styles. Meanwhile, the inhibiting factors that influenced were technological advances.
PROSES PARTISIPASI MASYARAKAT DALAM PELAKSANAAN KEBIJAKAN PENGENDALIAN PENGGUNAAAN PLASTIK DI KOTA SEMARANG (Studi Pada Bank Sampah Unit Gedawang Asri Kelurahan Gedawang) RAHMATIKA, IZZA; Hanani, Retna; Kismartini, Kismartini
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47418

Abstract

Bank Sampah Unit Gedawang Asri merupakan salah satu diantara dari bank sampah di Kota Semarang yang memerlukan proses partisipasi masyarakat mulai dari partisipasi dalam pengambilan keputusan hingga partisipasi dalam evaluasi pada pelaksanaan kebijakan pengendalian penggunaan plastik. Penelitian ini bertujuan untuk menganalisis proses partisipasi masyarakat dan mengidentifikasi faktor pendorong dan penghambat proses partisipasi masyarakat dalam pelaksanaan kebijakan pengendalian penggunaan plastik di Bank Sampah Unit Gedawang Asri. Teknik pengumpulan data dilakukan dengan observasi, wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwa masyarakat sudah berpartisipasi dalam pelaksanaan dan tanggung jawab masyarakat namun secara keseluruhan belum dilakukan secara maksimal dikarenakan terdapat beberapa tahap partisipasi yang dilakukan oleh internal bank sampah. Faktor pendorong proses partisipasi masyarakat yaitu keinginan dalam diri masyarakat, pekerjaan, pendidikan, jenis kelamin, dukungan dari pemerintah dan tokoh masyarakat, serta pengelola bank sampah. Faktor penghambat proses partisipasi masyarakat yaitu pengetahuan dan keahlian, sarana dan prasarana, serta media massa.
PUBLIC-PRIVATE PARTNERSHIP DALAM PENGELOLAAN AGROWISATA JOLLONG DI KABUPATEN PATI Widya Pramanti, Ririh; Zarkasyi Rahman, Amni; Hanani, Retna
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45136

Abstract

The tourism potential managed by each region using the APBD as a source of funding is generally insufficient to meet the needs of tourism development. Public-Private Partnership is present as the main strategy in resolving the issue. Through Pati Regency Regional Regulation Number 2 of 2018 concerning the Master Plan for Tourism Development of Pati Regency in 2018-2025, the Pati Regency Government cooperates with PT Perkebunan Nusantara IX to develop Jollong Agro-tourism. The purpose of this research is to know the implementation of the Public-Private Partnership and the factors that influence the implementation of the Jollong Agro-Tourism management. The theory used is an important guideline public-private partnership by Casanova. This study used a descriptive qualitative method by collecting data through interviews and document studies. The research results show that the cooperation between the Pati Regency Government and PTPN IX in the management of Jollong Agro- tourism has been carried out in accordance with the principles of equity, effectiveness, efficiency, and exportability. Things that still need to be evaluated by actors are related to tourist services, community participation in building a positive impression, and the cleanliness of public facilities. The factors that support the implementation of cooperation are the same mission and goals, clarity of roles and responsibilities, and actors who need each other. Meanwhile, the obstacles are the target population of visits and the pandemic. The recommendations given are the involvement of pokdarwis, procurement of socialization, implementation of employee training, and optimization of tourism promotion.
ANALISIS PELATIHAN PENGEMUDI BUS RAPID TRANSIT (BRT) TRANS SEMARANG Kesani, Fairuz Ardiaz; Hanani, Retna; Rahman, Amni Zarkasyi
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43534

Abstract

Driver training is a program aimed at enhancing the skills, knowledge, and safety awareness of Bus Rapid Transit (BRT) Trans Semarang. Training for drivers are necessary to improve the safety and service quality of BRT Trans Semarang in accordance with the Minimal Service Standards. However, in reality, there are still many complaints from the community regarding Trans Semarang BRT drivers. The purpose of this research is to understand the training of Trans Semarang BRT drivers and the influencing factors. This research uses a descriptive qualitative method with data collection techniques in the form of interviews and literature studies. The results of the study show that the training of Trans Semarang BRT drivers have been quite good, but there are still some dimensions that need improvement. Supporting factors influencing the training of Trans Semarang BRT drivers include top management support, the commitment of specialists and generalists, technological advancements, and learning styles. Meanwhile, inhibiting factors include organizational complexity.
URGENSI PERAN STAKEHOLDERS DALAM PENGELOLAAN SAMPAH Anindita Meutiasari, Ni Ketut; Kismartini, Kismartini; Hanani, Retna
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43749

Abstract

Artikel ini bertujuan untuk mengetahui bagaimana pentingnya peran stakeholder dalam pelaksanaan kebijakan pengelolaan sampah. Seperti kita ketahui bahwa sampah merupakan masalah ekologi berskala global yang harus ditangani secara komprehensif. Pemerintah dan pemerintahan daerah bertugas menjamin terselenggaranya pengelolaan sampah yang baik dan berwawasan lingkungan sebagaimana tujuan dari kebijakan pengelolaan sampah adalah untuk meningkatkan kesehatan masyarakat dan kualitas lingkungan serta menjadikan sampah sebagai sumber daya. Maka dari itu, perlu peranan dari pemerintah dan masyarakat dengan menggunakan pola pendekatan kemitraan dan kerja sama dalam menerapkan kebijakan pengelolaan sampah. Tulisan ini merupakan penelitian kualitatif deskriptif dengan menggunakan berbagai literatur pustaka dan data untuk memperkuat argumen. Hasil yang ditujukan dalam artikel ini adalah urgensi peranan stakeholder dalam pelaksanaan kebijakan pengelolaan sampah dan bentuk peranan stakeholder terdiri dari peranan sebagai policy creator, coordinator, facilitator, implementer, dan accelerator.
KAPABILITAS PEMERINTAH KABUPATEN BOYOLALI DALAM PROGRAM SISTER VILLAGE SEBAGAI UPAYA MITIGASI BENCANA ERUPSI GUNUNG MERAPI Putri, Shinta Noor Aini; Hanani, Retna; Kismartini, Kismartini
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42165

Abstract

Local government capability in disaster management is something that must be prioritized. Boyolali Regency is crossed by Mount Merapi, disaster mitigation is needed to minimize loss of life due to the eruption of Mount Merapi. BPBD Boyolali designed a Sister Village strategy or sibling villages to anticipate the threat of Mount Merapi. Sister Village in Boyolali developed the Boyolali BPBD by imitating the Magelang Regency BPBD which has implemented Sister Village. The poor logistics information system and the absence of a special budget for this program are the reasons for the importance of this research. This research aims to analyze the capabilities of the Boyolali Regency Government in the Sister Village program as an effort to mitigate the disaster of the eruption of Mount Merapi. This research uses a qualitative descriptive method by collecting data through observation, interviews and documentation. The results of the research show that the institutional capabilities of Boyolali Regency in the Sister Village program have clarity in organizational tasks and functions. The human resource capability in implementing the formation of Sister Village has a sufficient number of personnel. Capability policies are seen from existing policies. Budget capability is still not optimal, seen from the lack of a Sister Village program budget. Technical capabilities can be seen from technical evacuation maps, logistics management but the information system is still simple. Leadership capabilities can be seen from the ongoing coordination and command functions. The government must develop information systems to make them more easily accessible.
KOMUNIKASI KEBIJAKAN POLDA JAWA TENGAH DALAM MENINGKATKAN KEPERCAYAAN PUBLIK AZRA ZAHIDAH, EIDEL AZRA ZAHIDAH; Hanani, Retna; Kismartini, Kismartini
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47489

Abstract

Komunikasi dalam pelaksanaan kebijakan Polri penting untuk mencapai tujuan dan meningkatkan kepercayaan publik. Penelitian ini bertujuan untuk menganalisis komunikasi kebijakan yang diterapkan oleh Polda Jawa Tengah dalam meningkatkan kepercayaan publik dan menganalisis faktor penghambat komunikasi kebijakan di Polda Jawa Tengah. Metode penelitian menggunakan metode kualitatif yang bersifat deskriptif. Hasil penelitian ini melihat proses komunikasi kebijakan Bidang Humas Polda Jawa Tengah ditinjau dari tiga kriteria, transmisi, kejelasan, dan konsistensi. Proses komunikasi kebijakan Bidang Humas Polda Jawa Tengah belum sepenuhnya dapat meningkatkan kepercayaan publik. Hal tersebut dilatarbelakangi oleh adanya penyimpangan dan perbedaan pemahaman terkait kejelasan informasi yang ditransmisikan Bidang Humas Polda Jawa Tengah. Faktor yang menghambat komunikasi kebijakan Polda Jawa Tengah pada kurangnya keterampilan teknis anggota Bidang Humas Polda Jawa Tengah serta adanya sikap menghindari tanggung jawab, adanya pandangan masyarakat yang sulit percaya terhadap kepolisian, serta terbatasnya kemampuan komunikator maupun komunikan dalam penyampaian dan pemahaman pesan. Saran dari penelitian ini adalah meningkatkan keterampilan dan kemampuan anggota kepolisian dalam komunikasi kebijakan, memperbaiki kualitas mutu anggota Polri untuk tidak lagi melakukan penyimpangan sehingga informasi yang disampaikan tidak terhalang citra buruk Polri, meningkatkan komunikasi dua arah supaya pemahaman informasi komunikan dan komunikator pada komunikasi kebijakan Polda Jawa Tengah dalam meningkatkan kepercayaan publik dapat optimal
Co-Authors , Amni Zakarsyi Rahman , Kismartini , Kismartini -, Kismartini - Adelia Nuriawati, Sekar Alice Meizahra Amni Zakarsyi R. Amni Zarkasyi Rahman, Amni Zarkasyi Anggie Ayuni Nurfakhirah Anggraini, Dini Dwi Anindita Meutiasari, Ni Ketut Annisa Syafaatul Azmi Ari Subowo Arum Jagaddhita, Meylani Askandary, Adia Indy Atha Fajaryanto, Farhan Aufarul Marom Aulia Sofyan, Hairunisa Aurel Lisa, Chetrin AZRA ZAHIDAH, EIDEL AZRA ZAHIDAH Bellastuti, Damaris Bernike Caroline Wynne Rahmanto Charine Charine Charine, Charine Chi Chi Gita Paramita Choliq Ilcham Ramadhan Dewi Rostyaningsih Diah Farah Fauziah Diastuti, Juning Dinda Farras Haniya Diva Mahendra, Caesar Dyah Hutami, Aprilia ERVANI SETIAWAN, GABRIELLA Fajar Azis Pramudya Fatimatuz Zahro Fierza Ainda Prawesti Galih Adyatma Alaufa Gelora Kasih, Johnsen Hezron Gisti Raisy Ismiartha Hafiza Islami, Hasna Herdiyanti, Primastyaning Alifia Hermadianti, Sajida Hesti Agustini Inayah, Destyana Kharismatul Indah Dwi Mawarni Indri Puspita Sari Irma Dwi Damayanti Kesani, Fairuz Ardiaz Kismartini Kismartini Kristiawan, Daffa Aulya Latifazzahra, Aisya Lestari Erta Br Ginting, Regina Maesaroh Maesaroh Maida Sihombing, Lastiur Maria Sri Hariyati, Ana Maulina Erza Safitri Muhammad Fakhri Rizqyanto Muhammad Farrel Radiand Mirza Muhammad Farrel Ronan Muhammad Mustam Naro Sesa, Saytio Noviana Rachma Nur Afifah, Milla Nursofa, Silvia Pramudita, Anindita Ghina Prayoga, Arf Purnomo, Alisya Ihsani Putri Cahyaningrum, Alfina Putri, Shinta Noor Aini Qamaril Huda, Sabila R Slame Santoso R Slamet Santoso R. Slamet Sanstoso R. Slamet Santoso Ragil Septiana Winastuti RAHMATIKA, IZZA Redha Fadhilah, Muthia Retno Sunu Astuti Rizka Utami Indra Rizky Meviano, Azriel Rizqiya, Yusriana Saira Robertus Robet Rosilawati, Risky Shinta Rossilawati, Risky Shinta Sanmutiane, Adela Sekti Aji Wibowo Shania Scheilla Sherina Siti Adiyani Ayu Prasetyowati Slamet Santoso Slamet Santoso Sri Mahardika, Sofia Sri Suwitri Suci Rejeki Sukma Indah Fitri Susi Sulandari Suyanto Suyanto Tavida Priskila Tri Yuniningsih Triana Prasaja Usman Alfarez, Rifky Widya Pramanti, Ririh Widyasari, Heni Wulandari, Destrinanda Yovi Hayuning Nitria Yuliana Kristanto Yunus, Dedi Zaenal Hidayat