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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat (JDAB) Jurnal Dinamika Administrasi Bisnis ABDI MASSA: Jurnal Pengabdian Nasional PRAJA observer: Jurnal Penelitian Administrasi Publik RELASI: Jurnal Penelitian Komunikasi Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Journal of Artificial Intelligence and Digital Business Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan GEMAH RIPAH: Jurnal Bisnis Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat Socius: Social Sciences Research Journal Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Neraca Manajemen, Akuntansi, dan Ekonomi Cendikia Pendidikan Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Agroterap Sosial Simbiosis: Jurnal Integrasi Ilmu Sosial dan Politik Jurnal Manajemen Bisnis Era Digital Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Bisnis Kreatif dan Inovatif Jurnal Social Society Journal of Economics and Economic Policy Jukerdi: Jurnal Kewirausahaan Cerdas Dan Digital Akuntansi dan Ekonomi Pajak: Perspektif Global Jurnal Maisyatuna
Mulyati, Diana Juni
Universitas 17 Agustus 1945 Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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PENGEMBANGAN PRODUK KENCUR SEBAGAI SUMBER ANTIOKSIDAN DALAM PRODUK MAKANAN RINGAN: STIK KENCUR PADA PROGRAM WMK UNTAG SURABAYA Retha Putri Wilujeng; Diana Juni Mulyati
Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi Vol. 12 No. 9 (2024): Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v12i9.9238

Abstract

In the modern era, there is a growing trend toward innovative snack products made from natural ingredients, driven by increasing consumer health consciousness. This research focuses on developing kencur (Stik Kencur) as a healthy snack rich in antioxidants, particularly flavonoids. As part of the Program Wirausaha Merdeka (WMK) at the 17 August 1945 University of Surabaya, the study aims to explore the potential of kencur-based snacks through a qualitative approach combined with SWOT analysis. The research investigates market trends, consumer perceptions, and the challenges in product development to assess the viability and prospects of Stik Kencur as a competitive healthy snack option.
KOLABORASI PROGRAM WMK DAN UMKM SEGO NJAMOER DALAM MENINGKATKAN PEMASARAN MELALUI KONTEN KREATIF Amanda Pitaloka Herlambang Putri; Diana Juni Mulyati
Sindoro: Cendikia Pendidikan Vol. 10 No. 7 (2024): Sindoro Cendikia Pendidikan
Publisher : Cahaya Ilmu Bangsa Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9644/sindoro.v10i7.9227

Abstract

Penelitian ini bertujuan untuk mendeskripsikan bentuk kolaborasi program WMK dan UMKM Sego Njamoer dalam meningkatkan pemasaran melalui konten kreator. Metode yang digunakan adalah deskriptif kualitatif dengan pendekatan studi kasus, sumber data yang digunakan ada dua, yakni primer melalui wawancara dan sekunder dari dokumen-dokumen dan literatur sumber WMK. Adapun teknik pengumpulan data yang digunakan berupa wawancara dan observasi, sedangkan teknik analisis data yang digunakan adalah teknik analisis tematik. Hasil penelitian ini menunjukkan bahwa terdapat tiga sub yang dibahas, yakni 1) Kolaborasi Program WMK dan Pengembangan UMKM Sego Njamoer, 2) Program Magang sebagai Sarana Inovasi dan Peningkatan Kompetensi, dan 3) Peningkatan Pemasaran melalui Konten Kreatif yang kesemuanya dijelaskan secara terperinci di bagian pembahasan.
PENGEJAHWANTAHAN MBKM WIRAUSAHA MERDEKA DALAM DAMPAKNYA TERHADAP PENGEMBANGAN KEMAMPUAN KERWIRAUSAHA MAHASISWA (STUDI PADA UMKM SEGO NJAMOER) Berliana Adinda Rahmawati; Diana Juni Mulyati
Sindoro: Cendikia Pendidikan Vol. 10 No. 7 (2024): Sindoro Cendikia Pendidikan
Publisher : Cahaya Ilmu Bangsa Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9644/sindoro.v10i7.9228

Abstract

Program Merdeka Belajar Kampus Merdeka (MBKM) adalah kegiatan inovatif dari Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi Republik Indonesia yang bertujuan untuk meningkatkan kualitas lulusan perguruan tinggi. Salah satu program unggulannya adalah Wirausaha Merdeka, yang bertujuan untuk menumbuhkan jiwa kewirausahaan di kalangan mahasiswa. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif untuk menganalisis pelaksanaan program Wirausaha Merdeka. Temuan penelitian menunjukkan bahwa program ini memiliki dampak positif terhadap pengembangan keterampilan kewirausahaan mahasiswa, meskipun masih menghadapi kendala seperti keterbatasan sumber daya dan mentoring. Rekomendasi diajukan untuk mendukung keberhasilan program ini di masa depan.
Penguatan Branding UMKM Puspazary Melalui Inovasi Kemasan Dan Pemasaran Digital Maharani Virginoni Zafitri; Diana Juni Mulyati
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 2 No. 4 (2023): Desember : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v2i4.859

Abstract

Improving the competitiveness of Micro, Small, and Medium Enterprises (MSMEs) is a primary focus in this digital era. This research explores efforts to enhance the branding of Puspazary MSMEs through packaging innovation and digital marketing strategies. The collaborative approach involves updating packaging design through re-branding photoshoots and digital marketing via Instagram. Through a two-month internship, the team focused on introducing the MSME, accessory production, marketing strategy analysis, content creation, and participation in innovation development. During the internship, re-branding photoshoots were implemented, packaging innovation by transitioning from cardboard to transparent ziplock, and digital marketing through Instagram. The results of these activities created a more attractive branding and increased competitiveness for Puspazary MSMEs, emphasizing the importance of innovative branding strategies in supporting MSME sustainability amid global market dynamics. The conclusion highlights the positive outcomes of implementing packaging and digital marketing innovations, while recommendations involve the continued development of digital-based branding strategies to expand market reach and enhance the resilience of Puspazary MSMEs in this digital era.
Pengaruh Live Music, Store Atmosphere dan Social Media Marketing terhadap Keputusan Pembelian Generasi Z pada Merci Café Sidoarjo Hellen Andini Arieza Rokhani; Ni Made Ida Pratiwi; Diana Juni Mulyati
Jurnal Bisnis Kreatif dan Inovatif Vol. 2 No. 2 (2025): Juni: Jurnal Bisnis Kreatif dan Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubikin.v2i2.538

Abstract

At this time the coffee shop business is growing in various cities, the phenomenon of the mushrooming of cafes in Indonesia has become a common sight in various big cities to small cities, one of which is the city of Sidoarjo. Coffee shops not only function as a place to enjoy coffee drinks, but also become a social space for young people, especially generation Z. As in the city of Sidoarjo as one of the cities with quite rapid cafe growth, cafes that are always crowded with visitors because of the live music that is the hallmark of the cafe. In supporting this research, the method used is a quantitative approach method, with data collection techniques in this study being questionnaires. the results of the study showed that the live music variable had a significant effect on purchasing decisions, the store atmosphere variable had a significant effect on purchasing decisions, and also the social media marketing variable had a significant effect on purchasing decisions, in this case merci cafe must continue to pay attention to the needs of gen z by always maintaining live music facilities, and paying more attention to the cafe atmosphere to marketing on social media.
Pengaruh Harga, Kualitas Layanan Dan Cita Rasa Makanan Terhadap Kepuasan Pembelian Di UMK Cak Willis Surabaya Cahyono, Muhammad Dwi; Pudjianto, Agung; Mulyati, Diana Juni
Maisyatuna Vol. 6 No. 3 (2025): Jurnal Maisyatuna
Publisher : STAI Denpasar Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53958/mt.v2i2.758

Abstract

Micro, Small and Medium Enterprises are businesses that play an important role in the Indonesian economy, both in terms of the jobs created and the number of businesses. MSMEs are the main foundation in the community's economic sector. On the other hand, MSMEs also function as drivers of innovation and creativity at the local level. The purpose of this study is to see the influence of Price, Service Quality and Taste on purchasing satisfaction at MSME Cak Willis. This study is a quantitative study with data collected through questionnaires distributed to Cak Willis buyers with a total of 110 respondents. This study uses probability sampling techniques with random sampling methods. Instrument testing in this study uses classical assumption tests, namely linearity tests, normality tests, multicollinearity tests, and heteroscedasticity tests. For the analysis test, the t-test and determination coefficient test (R2) are used with multiple linear regression data analysis techniques. The results of this study indicate that the Price and Taste variables do not affect Purchase Satisfaction. While the Service Quality variable affects Purchase Satisfaction.
Pengaruh Relationship Marketing, Fasilitas, Kualitas Pelayanan Terhadap Kepuasan Pelanggan Komunitas Coffee And Space Surabaya Pada Kalangan Mahasiswa Di Surabaya Nanda, Septi Calista; Mulyati, Diana Juni; Nasution, Ute Chairuz M
Maisyatuna Vol. 6 No. 3 (2025): Jurnal Maisyatuna
Publisher : STAI Denpasar Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53958/mt.v6i3.784

Abstract

Increasingly fierce business competition requires businesses to be able to meet the needs and desires of customers in order to create long-term satisfaction and loyalty. Komunitas Coffee and Space is one of the coffee shop businesses in Surabaya that targets students by offering a comfortable atmosphere for studying, discussing, and relaxing. This study aims to determine and analyze the effect of Relationship Marketing, Facilities, and Service Quality on Customer Satisfaction among students in Surabaya. The research method used is a quantitative approach with survey techniques. Data was collected from 96 respondents through non-probability incidental sampling technique. Data analysis includes validity, reliability, classical assumption test, multiple linear regression, t test, F test, and coefficient of determination (R²). The results showed that partially, Relationship Marketing, Facilities, and Service Quality have a significant effect on Customer Satisfaction. In addition, the three variables simultaneously also have a significant effect on Customer Satisfaction at Komunitas Coffee and Space. These findings indicate that improving the quality of relationships with customers, adequate facilities, and good service quality are very important in creating customer satisfaction. Therefore, the management of Komunitas Coffee and Space is advised to continue to strengthen these three aspects in order to increase customer satisfaction. Keywords: Relationship Marketing, Facilities, Service Quality, Customer Satisfaction, Students
PENGARUH E-CCOMMERCE, INFLUENCER MARKETING, BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN PRODUK GOOD DAY FREZE DI KALANGAN MASYARAKAT KABUPATEN SIDOARJO Aini, Reta Is; Nasution, Ute Chairuz M.; Mulyati, Diana Juni
Journal of Economic and Economic Policy Vol. 1 No. 2 (2024): Journal of Economic and Economic Policy
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijecep.v1i2.24

Abstract

Perkembangan zaman menuntut manusia untik terus mengalami pembaharuan baik di bidang sains, teknologi maupun bisnis. Salah satu dampak perkembangant tersebut ialah keberadaan kopi yang diminati dari zaman ke zaman. Kebutuhan akan kopi menjadi kebutuhan manusia yang tidak tergantikan. Namun, dengan perkembangan teknologi, kopi menjadi semakin mudah untuk dirpomosikan dan menjadi sebuah peluang bisnis yang khas. Kopi Good day memiliki kualitas yang khas dengan rasa dingin. Konsumsi akan kopi good day yang telah berkembang Indonesia telah menaikan popularitas di kancah nasional termasuk kabupaten sidoarjo. Pada proses promosi yang berpengaruh diantaranya adalah e-commerce, influencer marketing dan brand image. Penelitian ini dilakukan dengan tujuan untuk meneliti pengaruh e-commerce, influencer marketing dan brand image terhadap Keputusan pembelian di Kabupaten Sidoarjo. Penelitian ini dilakukan dengan metode kuantitatif dengan mengumpulkan dan mengkoleksi data. Adapun pengambilan data dilakukan dengan teknik non probability sampling dengan responden berjumlah 100 orang. Dalam penelitian ini instrument penelitian menggunakan kuesioner yang disebar secara online. Kuesioner tersebut memuat pernyataan – pernyataan tentang variabel adalah e-commerce, influencer marketing dan brand image. Data yang diperoleh kemudian dianalisis terkait kualitas data dan kualitas instrument penelitian. Kualitas instrument diuji dengan uji validitas dan reabilitas serta lolos tahapan pengujian tersebut. Kualitas data memenuhi seluruh uji statisik meliputi uji normalitas, uji heteroskdesatitas dan uji multikolineruitas. Kemudian data hasil penelitian dianalisis dengan menggunakan metode regresi linier berganda dan pengujian hipotesis untuk menentukan hubungan antara variabel independent dengan variabel dependen. Berdasarkan hasil penelitian didapatkan bahwa semua variabel independen baik E-commerce, Influencer marketing dan brand image berpengaruh positif terhadap variabel dependen yaitu Keputusan pembelian.
Pengaruh Persepsi Nilai, Kualitas Produk, dan Inovasi Layanan terhadap Pengguna Selfphoto Studio – Potokita Prapen di Surabaya Shaluna Mei Ardhana; Awin Mulyati; Diana Juni Mulyati
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 3 (2025): Agustus : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i3.1868

Abstract

Self-photo studio is a modern photography trend that is growing rapidly among the younger generation, because it offers a private, flexible, and aesthetic photo experience without the help of a photographer. One of the business actors in this field is Selfphoto Studio - Potokita Prapen Surabaya, which has attracted the attention of many users. However, customer satisfaction is not always met because of the gap between expectations and the reality of the services provided. This study aims to determine the effect of Perceived Value, Product Quality, and Service Innovation on user satisfaction at Selfphoto Studio - Potokita Prapen branch in Surabaya. This study uses a quantitative approach with data collection techniques through the distribution of E-questionnaires. The number of respondents in this study was 100 Potokita Prapen users who were selected using a purposive sampling technique. The results of the study showed that perceived value, product quality, and service innovation had a positive and significant effect on user satisfaction, both partially and simultaneously. The results of the study showed that perceived value, product quality, and service innovation had a positive and significant effect on user satisfaction, both partially and simultaneously. These findings provide implications for the management of Selfphoto Studio - Potokita to pay more attention to these factors in order to increase customer satisfaction and loyalty..
Pemasaran Digital dan Harga Tiket : Pengaruhnya terhadap Keputusan Berkunjung Konser Sounds of Downtown Surabaya dengan Customer Review sebagai pemoderasi. Madist Yura Aritonang; Diana Juni Mulyati; Agung Pujianto
Akuntansi dan Ekonomi Pajak: Perspektif Global Vol. 2 No. 2 (2025): Mei: Akuntansi dan Ekonomi Pajak: Perspektif Global (AEPPG)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aeppg.v2i2.1121

Abstract

The purpose of this study is to determine the influence of Digital Marketing and Ticket Prices on Visit Decisions with the Customer Review moderation variable at the Sounds of Downtown Surabaya Concert. This study uses a quantitative method with a strategy using a survey, which has a total of 100 respondents with the result of distributing an e-questionnaire using a non-probability sampling technique with incidental sampling as the method. The analysis was carried out using statistical methods used to test the direct influence and moderation between the variables. This study shows that Digital Marketing has a significant effect on Visit Decisions with a significance value of 0.000. Likewise, the Ticket Price has an effect with a significance value of 0.034. The Customer Review variable was unable to moderate the influence of Digital Marketing and Ticket Prices on Visit Decisions with significance values of 0.097 and 0.667, respectively. With this research, it can be emphasized that Digital Marketing and Ticket Prices are able to drive Visit Decisions compared to Customer Reviews. Therefore, it is highly recommended for entrepreneurs who are already running a business in the entertainment/event industri or who are just starting out to encourage the optimization of Digital Marketing and periodically review the effectiveness of Ticket Prices and pay attention to the use of Customer Reviews in practice to motivate potential consumers or potential consumers.
Co-Authors Abiyyah Dyastiningrum Ni’mah Ade Rizal Permana Agung Pujianto Agustin, Intan Dwi Aini, Reta Is Amanda Pitaloka Herlambang Putri Anastasya Pramono Anisya Rahma Oktavia Awin Mulyati Ayu Putri Ayun Maduwinarti Ayun Maduwinarti Ayun Maduwinarti Bagoes Soenarjanto Bambang Kusbandrijo Berliana Adinda Rahmawati Cahyono, Muhammad Dwi Desi Ramadhani Emilia Agustina Fairisati, Neny Tresna Farqa Adinata Firanda, Mireya Fitri A’isya Fitriyah, Lil Hudatul Galuh Rika Afrella Hartono, Supri Hellen Andini Arieza Rokhani Herdian, Panji Dwi I.G.N. Anom Maruta IGN Anom Maruta Indira Sarah Rachmawati Ira Kusuma Irham Nur Kholis Kanserina, Sesa Firty Karina Eka Febriyanti Kartika Putri Ardani Laela Annafi’ah Lathifa, Laily Nur Lavenia Dyah Pitaloka Lituhayu, Manyari Mirza Madalena Retno Anggraini Madist Yura Aritonang Maharani Virginoni Zafitri Maharani, Devina Yulia Marlyta, Irrena Dwi Maruta, IGN Anom Mohammad Makinun Amin Ardiansyah Muhammad Yasin Mulyati, Awin Muniroh, Hajar Naafi Nurasni Putri Nabila Rochmah Putricia Nadya Putri Pratiwi Nanda, Septi Calista Nasution, Ute Ch Nasution, Ute Chairuz M Nasution, Ute Chairuz M. Ni Made Ida Pratowi Niqlati Amutia Ningrum Novaria, Rachmawati Octaviyani, Nita Pratiwi, Ni Made Ida Pudjianto, Agung Pujianto, Agung Putri, Dwi Adianti Tasya Putri, Elisa Mardiani Putri, Karlinda Anika Rigita Qanitah, Andira Safiyyah Radjikan Radjikan Rahmawati, Cindy Sekar Ramadhani, Desi Reicha Artha Maudia Renadi, Swarga Ditha Reta Is Aini Retha Putri Wilujeng Rocky Khansa Rakha Dimas Segara, Afifa Ayang Sem Rumlawang, Samuel Septiningtyas, Dini Shaluna Mei Ardhana Siti Wulandari Sitompul, Hendrik Sri Andayani Sri Andayani Suharto, Aisyah Supriatun Tariza Ramadhania Ulifa, Mariya Ute Chairuz M. Nasution Ute Chairuz M. Nasution Widianti, Ayun Winda Christianti, Agata Yanti, Amanda Arya Dwi Yessi Rachmawati Yuwono, Sapta Bagas Putra