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All Journal The Indonesian Journal of Business Administration Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Albacore : Jurnal Penelitian Perikanan Laut Nizham Journal of Islamic Studies Proceedings of Annual Conference for Muslim Scholars Al-tsaman : Jurnal Ekonomi dan Keuangan Islam AdZikra: Jurnal Komunikasi dan Penyiaran Islam Jurnal Bingkai Ekonomi (JBE) Izdihar : Jurnal Ekonomi Syariah Khazanah : Journal of Islamic Studies International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) IIJSE Majapahit Journal of Islamic Finance dan Management Fokus Bisnis: Media Pengkajian Manajemen dan Akuntansi Majapahit Journal of Islamic Finance dan Management Danadyaksa: Post Modern Economy Journal Sahwahita: Community Engagement Journal Anjasmoro: Islamic Interdisciplinary Journal Malacca: Journal of Management and Business Development Jurnal Pendidikan Islam
Mohamad Toha
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Pengaruh Kualitas Produk, Kualitas Pelayanan, Dan Suasana Kafe Terhadap Kepuasan Pelanggan di Arus Balik Coffee And Space Kota Semarang Eni Lutfiani; Nurdiyanto, Ahmad Dwi; Mohamad Toha
Jurnal Bingkai Ekonomi (JBE) Vol 10 No 2 (2025): Agustus 2025: Jurnal Bingkai Ekonomi (JBE)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jbe.v10i2.635

Abstract

The objectives of this research is knowing and explaining the influence of product quality, service quality, café atmosphere on customer satisfaction at the Arus Balik Coffee and Space in Semarang City. The population in this research is the general public, both those living in Semarang City and outside Semarang City who make purchases at the Arus Balik Coffee and Space cafe. The research was carried out by sampling using a purposive sampling technique and the number was determined using the Lemeshow formula because the target population was too large and the numbers changed. A sample of 96 respondents was obtained. Research data was obtained through questionnaires given to respondents. Next, testing was carried out on the data including instrument testing using validity tests and reliability tests. Then analyzed using multiple linear regression, F test, and individual test (t test) with SPSS 25. The research results can be concluded that: 1) Product quality has a positive and significant effect on customer satisfaction, 2) Service quality has a positive and significant effect on customer satisfaction, and 3) Cafe atmosphere has a positive and significant effect on customer satisfaction.
Factors Influencing The Consumer Research Process: Market Target, Purchasing Behavior and Market Demand (Literature Review Of Consumer Behavior) Toha, Mohamad; Supriyanto, Supriyanto
Danadyaksa: Post Modern Economy Journal Vol. 1 No. 1 (2023): Post Modern Economy Journal
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/danadyaksa.v1i1.5

Abstract

Consumer research evolved as an extension of marketing research, focusing nearly entirely on consumer behavior rather than other components of the marketing process. The findings of consumer research are utilized to improve managerial decision-making. Marketers can forecast how consumers will react to promotional messaging and understand how they make purchasing decisions by studying their behavior. Consumers are currently blessed with a plethora of products to satisfy their demands. The era of producers controlling consumers has passed, and the era of consumers controlling producers has begun. Customers decide what products the company should make. Consumer behavior is defined as an activity or behavior, including the factors that influence the action, and is related to efforts to obtain items that suit their needs. Human behavior is so complicated that putting it into words is nearly impossible. The foundation of marketing management is consumer analysis. Marketing strategy and planning must be based on an understanding of the consumers who are the company's target market. This article examines the elements that drive the consumer research process, specifically the target market, purchasing behavior, and market demand, as well as a review of consumer behavior literature. The goal of this article is to develop a hypothesis on the influence of variables that will be used in future studies. This literature review article’s findings are as follows: 1) Target Market influences the Consumer Research Process; 2) Purchasing Behavior influences the Consumer Research Process; and 3) Market Demand influences the Consumer Research Process.
Cultural Heritage as a Driver of Educational Choices: Evaluating the Role of Bugis Values in the Selection of Islamic Private Schools in Indonesia Aziz, Muh. Bachtiar; Fitriani; R, Nurhasanah; Abidin, Achmad Anwar; Dwiyama, Fajri; Toha, Mohamad
Nazhruna: Jurnal Pendidikan Islam Vol. 7 No. 3 (2024): Transformative Islamic Education in Pesantren and Madrasah
Publisher : Universitas Pesantren Kh abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/nzh.v7i3.110

Abstract

The decision of parents in Bone, South Sulawesi, to send their children to private Islamic schools is significantly influenced by the integration of religious education and Bugis cultural values, particularly the concept of siri' na pacce. This study aims to examine how Bugis cultural heritage impacts school selection and how private Islamic schools cater to these needs by incorporating programs that reinforce both religious and local values. Using a qualitative approach with a phenomenological design, the research involved in-depth interviews with 15 parents. The results indicate that private Islamic schools are more responsive to parental expectations than public schools, offering a curriculum that blends Bugis religious and cultural education. The study identifies five main factors influencing parents’ decisions: preservation of cultural identity, strengthening religious values, harmonizing modern and traditional education, promoting culture-based character formation, and preparing students for globalization while maintaining cultural roots. Private Islamic schools in Bone have developed educational models that integrate Islamic teachings with local norms (pangngadereng) in response to community needs. This research highlights the importance of cultural heritage in educational decision-making and the role of private institutions in adapting to cultural expectations. The findings offer valuable insights for developing education policies that embrace local wisdom and for creating school management models that respect cultural diversity within Indonesia’s education system.
Intention to Use Paylater Feature in a Traveling Platform in Emerging Market: Traveloka Case Aprianingsih, Atik; Sofyan, Mahardhika Dwi Ananta; Debby, Teresia; Fachira, Ira; Toha, Mohamad
Fokus Bisnis Media Pengkajian Manajemen dan Akuntansi Vol. 22 No. 2 (2023): Fokus Bisnis
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/fokbis.v22i2.699

Abstract

This study aims to determine the relationship between customer’s attitude, customer’s subjective norm, and the customer has perceived behavior control on the intention to use PayLater as a payment method in Traveloka. This study uses an online and offline survey conducted in Jakarta and Bandung, with 400 respondents. Structural equation modeling was processed using SmartPLS 3.2.9 for this study. The finding shows that customers’ attitudes, subjective norms, and perceived behavior control positively influence the intention to use PayLater in Traveloka. This study can be used for another application or company that wants to develop a similar payment method to encourage higher use of PayLater. This study explores the inner working of customers’ behavior in connection with the financial service of e-payment, in this case, Traveloka PayLater.
ANALISIS PERANAN ZAKAT PRODUKTIF MELALUI PROGRAM LAPAK BERKAH DISABILITAS UNTUK PEMBERDAYAAN EKONOMI MUSTAHIK sholikhah, Almar'atus; Fauziah, Nur Dinah; Toha, Mohamad
Izdihar: Jurnal Ekonomi Syariah Vol. 2 No. 2 (2022): Oktober
Publisher : Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/izdihar.v2i2.2971

Abstract

Kemiskinan merupakan salah satu masalah yang dihadapi oleh beberapa negara, salah satunya adalah negara Indonesia. Salah satu cara yang bisa meminimalisir masalah kemiskinan adalah zakat produktif melalui lembaga yang di bentuk oleh pemerintah bersama masyarakat. Zakat produktif adalah zakat yang diberikan kepada mustahiq sebagai modal untuk menjalankan suatu kegiatan ekonomi. Dari beberapa lembaga organisasi yang mengelola zakat secara efektif, efisien, dan transparan salah satunya adalah Inisiatif Zakat Indonesia (IZI) Perwakilan Jawa Timur. IZI memiliki beberapa produk dalam pemberdayaan, salah satunya Lapak Berkah Disablitas, produk tersebut diberikan pada mustahik disabilitas yang diberi kesempatan mengelola zakat produktif. Tujuan penelitian ini adalah untuk menganalisis peranan zakat melalui program Lapak Berkah Disablitas untuk pemberdayaan ekonomi mustahik di Inisiatif Zakat Indonesi Perwakilan Jawa Timur. Metode yang digunakan pada penelitian ini adalah metode kualitatif menggunakan pendekatan studi kasus. Teknik pengumpulan data yang digunakan dalam penelitian ini melalui observasi, wawancara dan dokumentasi. Wawancara dilakukan kepada Mustahik dan staff pemberdayaan IZI Perwakilan Jawa Timur dan dokumentasi berupa data yang mendukung penelitian ini. Hasil penelitian menunjukan bahwa IZI Perwakilan Jawa Timur sudah menjalankan programLapak Berkah Disabilitas dengan baik. Peranan yang diberikan zakat produktif melalui program Lapak Berkah Disablitas telah mampu memperbaiki perekonomian mustahik dengan memberikan modal usaha dan fasilitas guna pengembangan usaha maupun membuka usaha baru. Selanjutnya, IZI juga melakukan pengawasan berupa pendampingan yang terdiri dari pembinaan manajemen keuangan dan pembinaan spiritual mustahik. Pengawasan yang dilaksanakan IZI Perwakilan Jawa Timur, sudah dilaksanakan secara optimal, sehingga mustahik mampu mengelola modal usaha dengan baik dan mampu memanajemen keuangan dalam usahanya. Sehingga terciptalah ekonomi mustahik yang berkembang.
The Multi-Social Relation of the Cattle Industry in the Plaosan Subdistrict Animal Market of Magetan Regency Isbahi, Muhammad Baiqun; Zuana, Muhammad Mujtaba Mitra; Toha, Mohamad
Malacca: Journal of Management and Business Development Vol. 1 No. 1 (2024): Malacca: Journal of Management and Business Development
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/malacca.v1i1.51

Abstract

As a legacy of the colonial era, the people of East Java have established cattle raising and development with four fundamental objectives in mind. To begin with, the cow signifies social standing. Social status in the local community is established not only by the financial resources of individual families, but also by the number of cows housed in a given pasture. Furthermore, the bovine serves as a support animal during the process of mating. The bovine is a sacred animal in East Java, representing matrimony to the local populace. Third, cows as economically beneficial animals. Furthermore, cattle are a commodity in which local economic authorities with vast business networks engage in commerce. Regarding cattle businessmen, this descriptive qualitative study seeks to investigate the socioeconomic networks of lower-class cattle producers who also practise subsistence agriculture. As qualitative research, this study collected field data through three primary methodologies. Initially, a comprehensive interview was undertaken with purchasers, the Magetan regency administration, and the local strong man business network. The second is the observation that was conducted in Plaosan subdistrict animal market and Dele villages in Magetan regency. Furthermore, an extensive focus group discussion (FGD) was conducted with stakeholders from the selling cycle, including local governments, businesses, cattle merchants, and the general community. This study's findings will be disseminated via scientific journals and local media.
Exploration of Community Empowerment in a Village as the Entrance to a Lake in East Java Zuana, Muhammad Mujtaba Mitra; Toha, Mohamad; Isbahi, M. Baiqun
Malacca: Journal of Management and Business Development Vol. 1 No. 1 (2024): Malacca: Journal of Management and Business Development
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/malacca.v1i1.52

Abstract

The objective of this study is to investigate community empowerment initiatives aimed at providing support to communities located near a Lake in East Java, with a particular focus on Sidomukti village, which serves as the gateway to the Sarangan Lake (TNK). A case study strategy was employed to gather thorough data, utilising data-gathering approaches such as interviews, observation, and documentation. The employed methodology for data analysis is descriptive qualitative. Data analysis involves the systematic arrangement of data, its categorization into distinct units, its integration, the identification of patterns, the selection of significant elements for further investigation, and the formulation of conclusions. The findings of the study revealed that many empowerment initiatives were implemented in KNP-supporting villages, with a particular focus on villages. Notably, the Mandiri Tourism initiative within the National Community Empowerment Programme (PNPM) garnered a favourable reception from the local community. In addition to this, other local community empowerment programmes have emerged from both local and village government endeavours, as well as from the Sidomukti village community itself. One such initiative involves the establishment of tourism awareness clubs. The Sarangan Lake Tourism Association has led to the establishment of various entities in the accommodation industry, transportation services, restaurants, cafes, and art galleries. Additionally, the village-owned enterprise (BUMDES) STW of Village has empowered the local community in the fields of agriculture and agro-tourism. Furthermore, BUMDES has established strong connections with the wider society. BUMDES is comprised of nine hamlets. The organisation comprises three distinct business divisions, including the Coming Business Unit, the Tourism Unit, and the Savings and Loans Unit.
Pengaruh Kualitas Produk, Kualitas Pelayanan, Dan Suasana Kafe Terhadap Kepuasan Pelanggan di Arus Balik Coffee And Space Kota Semarang Eni Lutfiani; Nurdiyanto, Ahmad Dwi; Mohamad Toha
Jurnal Bingkai Ekonomi (JBE) Vol 10 No 2 (2025): Agustus 2025: Jurnal Bingkai Ekonomi (JBE)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jbe.v10i2.635

Abstract

The objectives of this research is knowing and explaining the influence of product quality, service quality, café atmosphere on customer satisfaction at the Arus Balik Coffee and Space in Semarang City. The population in this research is the general public, both those living in Semarang City and outside Semarang City who make purchases at the Arus Balik Coffee and Space cafe. The research was carried out by sampling using a purposive sampling technique and the number was determined using the Lemeshow formula because the target population was too large and the numbers changed. A sample of 96 respondents was obtained. Research data was obtained through questionnaires given to respondents. Next, testing was carried out on the data including instrument testing using validity tests and reliability tests. Then analyzed using multiple linear regression, F test, and individual test (t test) with SPSS 25. The research results can be concluded that: 1) Product quality has a positive and significant effect on customer satisfaction, 2) Service quality has a positive and significant effect on customer satisfaction, and 3) Cafe atmosphere has a positive and significant effect on customer satisfaction.
The Impact of Enhancing Religious Moderation on the Economic Development of the Modongan Village in the Mojokerto Regency Zuana, Muhammad Mujtaba Mitra; Isbahi, Muhammad Baiqun; Toha, Mohamad
Proceedings of Annual Conference for Muslim Scholars Vol 7 No 1 (2023): AnCoMS, Desember 2023
Publisher : Koordinatorat Perguruan Tinggi Keagamaan Islam Swasta Wilayah IV Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36835/ancoms.v7i1.539

Abstract

The objective of this study is to examine the promotion of religious moderation and its relationship with socioeconomic advancement. The current study utilized a qualitative research methodology, specifically employing a case study design. The current investigation was conducted in the Modongan Village of the Mojokerto Regency. The incumbent occupies the role of Chief of Villages and Religious Leaders in the Modongan Village. The data collection methods utilized in this study included several techniques such as observation, interviews, recording, and focus group discussions (FGDs). The study's findings indicate that the endeavors to improve and enforce religious moderation in Modongan Village have achieved success up to this point. The community, religious leaders, and the Village Government have cooperated to ensure a balanced and fair implementation of values and teachings. The principles of their respective religions. The economic facilities and infrastructure in the Modongan Village are currently limited in both their size and ability. To address the dependence of a substantial percentage of the population on the agriculture sector for their livelihoods, the Village Government, Community/Religious Leaders, and the local community have started protecting agricultural land in the Modongan Village. The goal is to improve the quality of life for the population by following applicable laws and regulations, and by promoting environmental sustainability.
Pengaruh Etika Kerja Islam Dan Kepemimpinan Islam Terhadap Kinerja Karyawan: (Bagian Distributor Pt. Mayora) Masruroh, Emy Laily; Toha, Mohamad; Prahara, Rahma Sandhi; Ardiyansyah, Ardiyansyah
Khazanah : Journal of Islamic Studies Volume 3 Nomor 1 Februari (2024)
Publisher : Pusdikra Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51178/khazanah.v3i1.1819

Abstract

Dalam suatu perusahaan, hal yang paling penting untuk diperhatikan adalah kinerja karyawan. Kinerja karyawan menjadi tolak ukur tercapainya visi misi perusahaan. Banyak faktor yang mempengaruhi kinerja, Etika kerja Islam dan Kepemimpinan Islam menjadi variabel penelitian dalam penelitian ini untuk mengetahui seberapa pengaruh Etika Kerja Islam dan Kepemimpinan Islam terhadap kinerja karyawan. Etika kerja Islam yang baik akan meningkatkan kinerja yang baik dan Kepemimpinan yang baik akan meningkatkan kinerja juga. Penelitian ini dilakukan di PT. Mayora Cabang Mojokerto. Dimana perusahaan tersebut adalah Perusahaan Distributor dari produk-produk makanan dan minuman PT Mayora. Sehingga tujuan penelitian ini untuk mengetahui : (1) Pengaruh Etika Kerja Islam Tehadap Kinerja PT. Mayora Cabang Mojokerto, (2) Pengaruh Kepemimpinan Islam Terhadap Kinerja PT. Mayora Cabang Mojokerto, (3) Pengaruh Etika Kerja Islam Dan Kepemimpinan Islam Terhadap Kinerja Karyawan PT. Mayora Cabang Mojokerto. Penelitian ini menggunakan metode penelitian asosiatif dengan menggunakan pendekatan kuantitatif. Metode pengambilan sampel yang digunakan dalam penelitian ini adalah sampel jenuh. Sampel dalam penelitian kali ini adalah karywan PT. Mayora Cabang Mojokerto sebanyak 70 karyawan, dengan menggunakan teknik pengumpulan data yaitu data primer dengan cara menyebarkan kuisioner. Analisis data menggunakan analisis regresi linier berganda denga bantuan Statistical Package for the Social Science (SPSS) 25. Hasil penelitian menyatakan bahwa Etika Kerja Islam berpengaruh positif terhadap kinerja karyawan PT Mayora Cabang Mojokerto dengan nilai signifikansi sebesar 0,000 < 0,05. Kepemimpinan Islam berpengaruh positif terhadap kinerja karyawan PT Mayora Cabang Mojokerto, dengan nilai signifikansi 0,009 < 0,05. Etika kerja Islam dan Kepemimpinan Islam secara simultan memiliki pengaruh signifikan terhadap Kinerja karyawan PT Mayora Cabang Mojokerto, dengan nilai signifikansi 0,000. < 0,05.
Co-Authors A.A. Ketut Agung Cahyawan W Adika Rangkuti, Dermovi Aditya Wicaksono Agnes Agnes Cahyatria Manaku Agung Wicaksono Almar'atus sholikhah Andre Budiono, Stevanus Andreas V Bombong Anityo Yusman Adisuwondo Anwar Abidin, Achmad Ardiyansyah Ardiyansyah Asep Nursangaji Ashari, Panji Atik Aprianingsih Audria Priandita Baiqun Isbahi, Muhammad Bayu Irawan, Yuslan Bistari Bubun Setiawan Hirawan Debby, Teresia DWIYAMA, FAJRI Eko Sri Wiyono Eni Lutfiani Fauziah, Nur Dinah Firmansyah, Erick Fitriani Gozali, Kenny Habibah, Neng Julfa Ikhsan Jauhari, Mochamad Ira Fachira Isbahi, M. Baiqun Isbahi, Muhammad Baiqun Khitnah Ummul Qori’ah Laksmana Tri Moerdani Lufan Nassya Faswara M. Afif Zamroni Manaku, Agnes Cahyatria Masruroh, Emy Laily Mirah Tiara, Sheila Muawanah Muawanah Muh. Bachtiar Aziz Muhammad Satria Akbar Abbas Nandi Wardhana Nugraha, Nandi Wardhana Neng Julfa Habibah Nindya Basuki, Karisha Nur Dinah Fauziah Nurdiyanto, Ahmad Dwi Nurlatipah, Wita Sri Prahara, Rahma Sandhi Prasetyo, Dzulfikar Wahyu Pratisara Satwika Anindita Qurrotu Aini, Qurrotu R, Nurhasanah Rahman, Fadali Riasmanida Pramestry, Theresa RR. Ella Evrita Hestiandari sholikhah, Almar'atus Sofyan, Mahardhika Dwi Ananta Supriyanto Supriyanto Ulfa, Elly Yanti Sandra Dewi, Novi Yigal Allon Siregar Zamroni, Muhamamd Afif Zuana, Muhammad Mujtaba Mitra