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Ratri Wahyuningtyas
Universitas Telkom
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Journal : INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW

 1 
The Impact of Workforce Diversity and Employee Commitment on Innovation Performance Case Study: PT Taman Wisata Candi Borobudur, Prambanan, and Ratu Boko (Injourney Destination Management) Saktry, Nafido Hatmaja; Wahyuningtyas, Ratri
INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Vol 3 No 3 (2025): Current issue 8
Publisher : SMARTINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58765/ijemr.v3i3.280

Abstract

Purpose - This study aims to examine the influence of workforce diversity and employee commitment on innovation performance at Injourney Destination Management (IDM), a state-owned tourism enterprise in Indonesia. The research addresses how variations in demographic attributes and levels of commitment among employees contribute to innovation outcomes within the organization. Design/methodology/approach - A quantitative research method with a causal-descriptive design was applied. Data were collected through structured questionnaires distributed to 154 employees and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4. Validity and reliability were tested through AVE, CR, and Cronbach's Alpha. Hypotheses were assessed using t-statistics and p-values. Originality -  The novelty of this study lies in its integrated assessment of workforce diversity and employee commitment as combined predictors of innovation performance in a government-owned tourism organization. Such an approach remains relatively underexplored in the context of Indonesia’s public sector tourism industry. Findings and Discussion - The results show that both workforce diversity and employee commitment significantly and positively influence innovation performance. Workforce diversity, particularly across gender, age, ethnicity, and education, was found to foster creative outputs. Meanwhile, affective and normative aspects of commitment played a key role in strengthening employee contributions to innovation. The R² value of 0.404 and Q² value of 0.357 indicate a moderate to strong explanatory and predictive relevance of the model. Conclusion - This study concludes that diversity in the workplace and strong employee commitment are critical drivers of innovation performance. The findings underscore the need for inclusive HR practices and emotional engagement strategies to optimize innovation, especially within public-sector tourism enterprises. Future research is encouraged to explore alternative constructs and employ longitudinal methods for broader generalization.  
Co-Authors Adelia Farhani Romadhona Afdol, Riyadi Agus Sugiarto aji prabowo, wicky Alfi Inayati Amilia Tiarani Andrieta Shintia Dewi Anisah Firli Aprisella, Rhienta Ariromas, Perigia Assyfa, Shalu Zanayya Azzahra, Qonitah Azzahra, Tasya Azzahra, Vilda Aprisa Christylia Gita Fairy Lukman Chusniah, Chusniah Deannes Isynuwardhana Decinta Najlaputri Dillak, Vaya Juliana Dwi Fitrizal Salim Erna Resmiatini Fanni Husnul Hanifa Faradisa, Najma El Fariz Ganjar Disastra Ganjar Mohamad Disastra Garnasih, Ahlan Novia Girzavania Nugrita Nugroho Grisna Anggadwita Hadianto, M. Sopian Hanifa, Fanni Heni Martanti Imam Ali Yoda Indra Gunawan Iskandar, Panca Pratama Kemala Widya Paramita Krishna Kusumahadi Kurnia Kurnia KURNIA KURNIA, KURNIA Kyara Clarissa M. Sopian Hadianto Marhendra, Adhipa Martanti, Heni Muhammad Faqih Muhammad Muslih Muhammad Muslih Nana Supriatna Nida Nur Fauziah Pajrudin, Putra Muhammad Palit, Richard Edward Fitzgerald Prasetyo, Iwan Putri Fariska Sugestie Putri, Selvira Nindya Raihanun, Ratih R. Reksanti Raifilsa Rian Febrian Umbara Ricki Indriansyah Bagjana Rifqi, Bayu Tinarta Rina Djunita Pasaribu Risris Rismayani, Risris Rizki, Siti Nurmutia Aulia Ruslan Ruslan Saktry, Nafido Hatmaja Satya Nastiti, Arifiana Shubita Devi Harahap, Dharma Suhal Kusairi Sunu Puguh Hayu Triono Ta'biul Kholiq Sarwana, Zulfi Widya Sastika Wilda Dwi Novan Wulansari, Agustina Zara Larasati