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All Journal Jurnal Teknoin Jurnal Ilmiah Teknologi dan Rekayasa Jurnal Indo-Islamika JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Islam Futura Industria: Jurnal Teknologi dan Manajemen Agroindustri Sistem : Jurnal Ilmu-Ilmu Teknik JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Jurnal Manajemen Indonesia JURNAL INTEGRASI Sebatik Kaizen : Management Systems and Industrial Engineering Journal MITRA: Jurnal Pemberdayaan Masyarakat Bina Teknika Industri Inovatif : Jurnal Teknik Industri Jurnal Optimalisasi Agro Bali: Agricultural Journal Jurnal Engine: Energi, Manufaktur, dan Material Diseminasi : Jurnal Pengabdian kepada Masyarakat Jurnal Rekayasa Industri (JRI) Jurnal AbdiMas Nusa Mandiri Jurnal Senopati : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering JUSTI (Jurnal Sistem dan Teknik Industri) Jurnal Ilmu Sosial dan Humaniora Jurnal Sains dan Aplikasi Keilmuan Teknik Industri Jurnal Multidisiplin West Science Jurnal Ilmiah Akuntansi Keuangan dan Bisnis Gudang Jurnal Multidisiplin Ilmu Jurnal Industri dan Inovasi (INVASI) Jurnal Multidisiplin Indonesia TeknoKreatif: Jurnal Pengabdian kepada Masyarakat Liwaul Dakwah: Jurnal Kajian Dakwah dan Masyarakat Islam Jurnal Bimbingan dan Konseling Islam
Rizqi Wahyudi
Department Industrial Engineering, Institut Teknologi Sumatera
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Journal : Jurnal Ilmiah Akuntansi Keuangan dan Bisnis

 1 
Analisis Kepuasan Pelanggan dengan Menggunakan Metode 7P pada Kedai AA Inova Klara Saragih; Andhyka Tyaz Nugraha; Rizqi Wahyudi
Jurnal Ilmiah Akuntansi Keuangan dan Bisnis (JIKABI) Vol 2, No 1 (2023): Jurnal Ilmiah Akuntansi Keuangan dan Bisnis (JIKABI) - MEI
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jbi.v2i1.1715

Abstract

Kedai AA is one of the culinary businesses that is experiencing increasingly fierce competition, the competition that occurs is due to the increasing number of businesses that are similar to Kedai AA. In facing this competition, it is necessary to have a marketing mix to be able to encourage the level of customer satisfaction which is able to increase profits for each business. The goal to be achieved from this study is to find out and see how the relationship between the 7P independent variables has on customer satisfaction at the AA store. The approach used in this study is a quantitative approach by distributing questionnaires to customers at the AA shop using a Likert scale. In this study the population used was all customers at the AA Store with a sample of 110 respondents who were chosen deliberately and randomly with the criteria of being a customer of the AA Store. This study uses data testing methods through validity and reliability tests, and the SEM method is the method used to analyze data. The results obtained in this study are product variables have no relationship to customer satisfaction, price has an insignificant relationship, several other variables have a significant relationship, and all variables together have a relationship to customer satisfaction.
Analisis Kinerja Karyawan Pada PT PLN (Persero) UPK Tarahan Nurazizah, Novalina; Wahyudi, Rizqi; Nugraha, Andhyka Tyaz
Jurnal Ilmiah Akuntansi Keuangan dan Bisnis (JIKABI) Vol 2, No 2 (2023): Jurnal Ilmiah Akuntansi Keuangan dan Bisnis (JIKABI) - NOVEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jbi.v2i2.2977

Abstract

The purpose of this study was to determine the effect of Job Rotation, Training and Development, Career Planning, and Performance Appraisal toward the Employee Performance of PT PLN (Persero) UPK Tarahan either partially or simultaneously through the T-test and F-test. This type of research is a quantitative research. The data used in this study is primary data obtained using a data collection instrument in the form of a questionnaire that has been tested for validity and reliability using SPSS 16 software. The population in this study were all employees of PT PLN (Persero) UPK Tarahan, namely 68 employees. The sampling technique used the Slovin formula so that a sample of 59 employees was obtained. The data analysis method used Structural Equation Modeling (SEM). SmartPLS 3.2.9 is a tool used to perform analysis. The partial hypothesis testing resulted that job rotation is a variable that has no significant effect on employee performance while other variables have a positive significant effect on employee performance. Simultaneous testing shows that the independent variables together have no significant effect on the performance of PT PLN (Persero) UPK Tarahan employees because the job rotation variable has an F-square value 0.05, which is 0.00, which means the null hypothesis is rejected. The program recommendations given are job instruction exercises and coaching.
Co-Authors Abdillah, Zaki Abraham, Ivan Afizah, Anisa Fikratul Agung Masyad Fawzi Alam Fathurochman, Alam Andhyka Tyaz Nugraha Anissa, Dwi Nur Anshari, Aqbil Arief Subhan Ariesta, Anggun Vica Armadani, Elvi Assidiqi, Zaky Astari, Ni Putu Widya Aulia, Fadillah Aulia, Lina Azzahra, Qori Sakura Bakara, Christ Yessi Marlina Bakti, Andi M. Faisal Bhakti, Sufri Eka Bisma M, Cornelia Bunaya, Yaya Dahlan, Yasin Darmawan Derina, Naila Muthi Dio Arief Utama Dwiki Subagdja Darmawan Evrilia, Nava Fandy Valentino Fantasia, Immanuel Fabian Fauziyah, Nurul Khansa Hadawiyah, Asyh Hasibuan, Gabriel Alfredo Hermawan, Andre Aqshal Hutajulu, Àn De Alvaro Tiopilus Inova Klara Saragih Intan Mardiono Juniwati Juniwati Kamaruzzaman Kamaruzzaman, Kamaruzzaman Khairunnisa, Azizah KHOIRUL ANAM Kinasih, Anjas Sukma Lina Aulia Linda Afriani Lubis, Marwah Agus M Faiz Rizqillah Ma'ruf, Nanang Manalu, Joy Marito Manggala, Widagdo Prayoga Manggala Manurung, Inggir Marsaulli Senni Mardiyah, Reza Annisa Aina’il Maulana, Rifky Miswari, Nur Miswari, Nur Muhammad Faishal Jundana Muttaqin, Muhammad Faishal Jundana Muhammad Iqbal Muhammad Iqbal Mukaarim, Muhammad Naufal Nafis Khuriyati Nurazizah, Novalina Pasaribu, Sondang Asinauli Perwira, Rizky Agung Philipus, Albion Pratama, Andhika Ramdhan Prawira, Muhammad Mirza Adi Nata Purnamawanti , Jesica Dwi Putri, Ananda Hapsari Putri, Rossa Amalia Rafi Gredita Ferdana Refly, Ahmad Renata, Viana Tasya Retnaningtyas, Victoria Nadia Elma Rifaldy, Alvin Rohmah, Aidah Zahran Nurbaiti Rohman, Muhammad Daffa Fadhlur Romanus Renaldo Nerfando Garamba Sagala, Caren Foebe Ancilla Saifuddin Dhuhri Samuel, Dumangga Saragih, Febi Nissa Sembiring, Dessy Siar Rehulina Br Setiawan, Bayu Ajib Sholeha, Riska Wirdatus Sigalingging, Adrian Reinaldy Sihombing, Samuel Kevin Simbolon, Sardiana Sepriana Sinaga, Threeatmi Ulin Sinulingga, Riska Cesarea Br Sipahutar, Erika Jelita Sirait, Steve Zefanya Sirait Solihin, Shesa Fadhila Sunarti Sunarti Sunarti Sunarti Sunarti Sunggu, Rachuel Ar. Op Susanto, Vania Putri Syalsyaira, Mariska Tahara, Tanthia Putri Tarigan, Andre Otniel Ulfa, Helza Maria Valentino, Fandy Vebriyanti, Ria Wahyu Supartono wibowo, Daniel Bagus Wijaya, Astika Sari Wijayanti, Nyoman Okta Yanti, Assifa Serli Yanuarso, Hersa Dwi Yolanda, Feby Zahradian, Asyifa Zahrah, Nabila Anilda `Manurung, Bahari Timotius