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Ni Made Ary Widiastini

Universitas Pendidikan Ganesha

Author-ID : 415554

Religion Aerospace Engineering Arts Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Analysis of Service Quality and Customer Satisfaction at Spice Beach Club Lovina Arisanti, Ni Putu Hertina; Trianasari; Widiastini, Ni Made Ary
International Journal of Green Tourism Research and Applications Vol. 6 No. 2 (2024): December 2024
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v6i2.83-90

This research is a descriptive qualitative study that aims to analyse service quality and customer satisfaction, especially at Spice Beach Club Lovina. The discussion of the research leads to an explanation related to factors that are important in service quality and customer satisfaction as well as the strategies used by Spice Beach Club to maintain service quality and customer satisfaction. This research was conducted for four months with data collection methods, namely observation, interviews, and documentation. The interview in this research were conducted with one person operational manager, one person restaurant manager and two employees of Spice Beach Club and using 50 guest comment card samples to determine guest reviews on service quality. The results of this research show that employees and facilities owned by Spice Beach Club are strategies used to maintain service quality and customer satisfaction as well as friendliness, politeness, always responsive to guests, provide assurance to the guests, and reliable employees are important factors in service quality.

Implementation of Green Hotel at New Sunari Lovina Beach Resort in Increasing Staff’s Environmental Concern Adinata, Komang Ricky Wira; Widiastini, Ni Made Ary; Dewi, Luh Putu Triyanti Aristiana
International Journal of Green Tourism Research and Applications Vol. 6 No. 2 (2024): December 2024
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v6i2.59-65

This research aims to analyze the implementation of the Green Hotel concept at New Sunari Lovina Beach Resort, Bali, and its impact on staff environmental awareness. Using qualitative descriptive methods, this research explores the practices implemented by efforts and eliminates factors influencing success and challenges in their implementation. This research shows that New Sunari Lovina Beach Resort has successfully integrated eco-friendly-friendly initiatives that increase environmental awareness among staff and optimize overall hotel operations. Practices such as energy efficiency, effective waste management, and ecological education for staff have been shown to play an essential role in promoting mortality. However, this research also identified challenges, including limited resources, the need for more comprehensive training, and difficulties in quantitatively measuring environmental impacts. Based on this analysis, the study recommends increasing investment in green technologies, developing more in-depth ecological training programs, and implementing more robust effectiveness measurement methods. The conclusion of this research is the commitment of New Sunari Lovina to maintaining tourism sustainability, including energy savings, effective waste management, and environmental education programs.

Survival strategies of informal sector workers in Bali's tourism industry Widiastini, Ni Made Ary; Laksana, Ida Bagus Adi; Rahmawati, Putu Indah; Trianasari, Trianasari; Prayudi, Made Aristia
Journal of Applied Sciences in Travel and Hospitality Vol. 7 No. 2 (2024): JASTH: Journal of Applied Sciences in Travel and Hospitality
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasth.v7i2.145-160

The informal tourism sector plays a vital role in the local economies, particularly in destinations such as Bali. This aligns with the United Nations Sustainable Development Goal 8, which focuses on promoting decent work and economic growth. These workers, who are often ignored, greatly enrich the experience of tourism but encounter distinct obstacles on a daily basis. Gaining insight into their methods for staying alive is crucial. Informal workers face distinct limits compared to formal sector employees, resulting in less defined sustainability and growth strategies. A thorough investigation was carried out in nine regencies in Bali, utilizing observations and interviews, in order to examine these tactics. This method facilitated a comprehensive comprehension of their day-to-day routines and difficulties. The study identified four crucial survival strategies: implementing prudent financial management to sustain businesses and meet daily needs, utilizing communication skills to maintain income and continuity, enhancing social capital through positive relationships with fellow workers, and comprehending government policies. Out of these factors, effectively managing economic capital is crucial for maintaining livelihoods in the fiercely competitive tourism business. The results of this study provide a basis for future policies or interventions aimed at supporting and enhancing the lives of informal sector workers in tourist areas such as Bali.

Pengaruh Kompensasi, Pengembangan Karir, Hubungan Interpersonal, Terhadap Kebertahanan Karyawan Di RSU Puri Raharja Denpasar Sayoga, Dewa; Widiastini, Ni Made Ary; Sinarwati, Ni Kadek
Jurnal Pariwisata Bisnis Digital dan Manajemen Vol. 1 No. 2 (2022): Jurnal Pariwisata, Bisnis Digital dan Manajemen Periode November 2022
Publisher : LPPM Universitas Nusa Mandiri

Kesehatan merupakan sektor paling prioritas dalam segala bidang. Rumah sakit sebagai salah satu unit pelayanan kesehatan masyarakat merupakan salah satu bagian integral dari pelayanan kesehatan secara keseluruhan yang harus berjalan terpadu untuk mencapai tujuan pembangunan, yaitu terciptanya kesejahteraan masyarakat. Salah satu parameter untuk menentukan mutu pelayanan kesehatan yaitu di instansi rumah sakit dengan memberikan kualitas dan mutu pelayanan yang baik. Penelitian ini bertujuan untuk menganalisis pengaruh kompensasi, pengembangan karir, hubungan interpersonal baik secara parsial maupun simultan, terhadap kebertahanan karyawan di RSU Puri Raharja. Populasi pada penelitian ini adalah karyawan RSU Puri Raharja dengan penentuan sampel menggunakan teknik purposive sampling, yaitu: gaji di bawah UMK, bekerja lebih dari 3 tahun mengisi kuesioner berjumlah 110. Teknik pengambilan data menggunakan metode kuisioner yang diisi melalui Google Form. Teknik analisis data menggunakan uji validitas, uji reliabilitas, uji normalitas, uji analisis regresi linear berganda, uji t parsial, uji f simultan. Hasil penelitan menunjukkan: (1) Kompensasi berpengaruh negatif kebertahanan karyawan, artinya semakin meningkatnya kompensasi karyawan, maka akan berdampak pada semakin menurun keinginan untuk keluar dan tetap bertahan karyawan. (2) Pengembangan Karir berpengaruh positif dan signifikan terhadap kebertahanan, artinya semakin baik pengembangan karir yang diperoleh, maka akan semakin meingkatkan tingginya tingkat kebertahanan karyawan. (3) Hubungan Interpersonal berpengaruh signifikan secara simultan terhadap kebertahan, artinya semakin baik hubungan interpersonal yang diperoleh, maka akan dapat meningkatkan semakin tingginya tingkat kebertahanan karyawan.

Harmony Implementation "Tri Hita Karana (THK)" in Packaging of Culinary Products to Create a Tourist Experience ARSA, I Ketut Sida; WIDIASTINI, Ni Made Ary; MERTANADI, I Made; KARTA, Ni Luh Putu Agustini
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 3 (2024): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i3.1054

The local culinary industry has great potential to attract tourists, but is often hampered by a lack of attractive packaging and effective marketing strategies. This research aims to find out how THK-based packaging design can influence consumer perceptions and purchasing decisions regarding tourism products in Bali and the challenges faced in implementing THK-based packaging. The research uses qualitative methods to gain an in-depth understanding of how the Tri Hita Karana (THK) principles can be integrated into tourism products and how this influences the tourist experience. In-depth interviews can be conducted with relevant stakeholders, such as tourism product developers, marketers and tourists. Through interviews, researchers can understand their perceptions and experiences regarding the implementation and impact of THK in tourism products. In this research, an ethnographic study was also carried out, which involved participatory observation at Bali tourist locations, which will help researchers gain insight into daily interactions between tourists, local communities and the environment. This method is useful for seeing directly how THK principles are integrated into daily practice and how this influences the tourist experience. Through this method, several Balinese culinary product designs were discovered, in the form of food and drinks that combine the Tri Hita Karana (THK) principles. The Packaging of Culinary products in the form of food and drinks sold around tourist attractions and souvenir shops not only offer uniqueness, but also imbue tourists with values rooted in Balinese culture.

Celuk jewelry festivals as a catalyst for tourism-based creative economy: Managing cultural and economic capital in Bali Arsa, I Ketut Sida; Mertanadi, I Made; Widiastini, Ni Made Ary
International Journal of Applied Sciences in Tourism and Events Vol. 9 No. 2 (2025): December 2025
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijaste.v9i2.109-122

The jewelry craft industry in Celuk Village, Bali, has long been recognized as a center of silver and gold craftsmanship that contributes significantly to the region’s tourism economy. This study analyzes the Celuk Jewelry Festival (CJF) as an event-based tourism initiative that not only promotes local products but also functions as a strategic platform for managing the interplay between cultural capital and economic capital. Using a qualitative approach with cultural studies and Bourdieu’s framework of habitus, field, and capital, the research explores how craftsmen, entrepreneurs, and local government negotiate their roles within the dynamics of production, distribution, and consumption. Findings indicate that the CJF strengthens Celuk’s brand image as a jewelry hub, enhances market access for local craftsmen, and creates opportunities for innovation while facing challenges of technology-driven reproduction and global competition. The study concludes that events such as the CJF act as catalysts for sustaining the creative economy in tourism villages, balancing tradition and innovation, and positioning cultural heritage as a competitive advantage in the global market.

Strategic Collaborations and Diversification: Pathways to Sustainable Growth in Bali’s Tourism Village and Business Ecosystems Ni Made Ary Widiastini; I Ketut Sida Arsa; Made Aristia Prayudi; Ni Luh Putu Agustini Karta
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 15 No. 1 (2025): New Dimensions of Bali Tourism
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2025.v15.i01.p06

Tourism villages contribute significantly to Bali's economic development by promoting rural entrepreneurship. However, the sector faces challenges such as low product quality, ineffective marketing, and competition from low-cost imported products. This study explores collaboration and diversification strategies to ensure the economic sustainability of Bali’s village tourism and rural businesses. Data were collected through observations, questionnaires, and in-depth interviews, then analyzed using the SWOT method to assess strengths, weaknesses, opportunities, and threats. The results highlight the importance of community involvement, partnership networks, creative product development, effective marketing, and long-term business management. Findings from four villages indicate that collaboration with local industries and sustainable tourism initiatives enhances community income. To support sustainable tourism and improve community welfare, it is recommended that the government and stakeholders strengthen the promotion of local products and maximize the cultural and economic potential of villages.

Upskilling and Reskilling Strategies as a Response to the Optimization of Artificial Intelligence Utilization in Enhancing Human Resource Quality: A Qualitative Study on XYZ Startup Company Chandradilova, Kadek Devy Ariningsih; Widiastini, Ni Made Ary
Ilomata International Journal of Social Science Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i1.1981

This study aims to examine the upskilling and reskilling strategies implemented by Startup XYZ in response to the integration of artificial intelligence (AI) into its operations. A qualitative single-case study design was employed at a technology-based transportation startup in Bali, Indonesia, during the period of February to April 2025. Five informants were purposively selected, consisting of one HR manager, one line manager, and three employees who had participated in training programs. Inclusion criteria required direct involvement in program planning or participation for at least three months. Data were collected through in-depth interviews (45–60 minutes each), observation of two training sessions (±2 hours each), and document reviews, then analyzed using thematic analysis. The findings show that upskilling enhanced technical competencies, particularly in AI-based data analysis and decision-making, while reskilling facilitated transitions from administrative to AI-related roles. Key supporting factors included strong management commitment, collaboration with training partners, digital infrastructure, and employee readiness. However, challenges were identified, including budget constraints, employee resistance, uneven competencies, and conflicts between training schedules and operational workloads. The study concludes that upskilling and reskilling are effective strategies for improving workforce adaptability and competitiveness in small startups. Practically, modular training design, flexible scheduling, and career development pathways are recommended to overcome financial and psychological barriers, providing a scalable model for other startups undergoing AI-driven transformation.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2025.v15.i01.p06

Menjaga Keberlanjutan Produk Lokal dan Keuangan Keluarga: Peran Perempuan Sebagai Penganyam Bambu di Desa Sidetapa Buleleng Bali Utara Ni Made Ary Widiastini; Putu Indah Rahmawati; I Ketut Sida Arsa
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 13 No. 1 (2023): Volume 13 No 1 April 2023
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2023.v13.i01.p08

This study aims to describe the role of women bamboo weavers in maintaining the sustainability of family finance and local products of Sidetapa, an old village of Buleleng District, North Bali. Data collected through observation and interviews and analyzed by employing a critical qualitative method using a cultural studies approach. The study revealed that the majority of bamboo craftsmen in Sidetapa Village were women who played their traditional and transitional roles well. Through their work as bamboo weavers, women have been enabling themselves to generate income to help the needs of their family. In maintaining the existence of bamboo-based local products of Sidetapa Village, the women weavers always try to be adaptive to market demand. They also actively engage in training programs provided by external parties with the aim of knowing market developments and improving product quality. The article contributes to our understanding of the double roles of women in handling domestic work and getting income to support domestic needs.

Co-Authors Adinata, Komang Ricky Wira Adityanti, Kadek Yuli Agastya Ida Bagus Oka Aksama, I Gede Ukas Alviyah Ramadani Arisanti, Ni Putu Hertina Artawan, Komang Agus Atnawati, Ida Ayu Devi Chandradilova, Kadek Devy Ariningsih Dewantari, Fiorentina Dewi, Luh Putu Triyanti Aristiana Dewi, Ni Luh Putu Triyanti Aristiana Dini Andiani Dini Anggraeni Sirad Dirgayusa, I Bagus Raka Diyah, Nadiya Yatining Dwi Dilliana Putri Eddy Tri Haryanto Edy Sujana Erna Wiles Erna Wiles Fajar Yualida Isti Koma Fajar Yualida Isti Koma Fridayana Yudiaatmaja Gede Elga Krisna Gita Gede Nanda Afrivania Gede Putu Agus Jana Susila Gede Rasben Dantes Gede Wirata Gita, Gede Elga Krisna Gunawan, Dani Heryanda, Komang Krisna I Dewa Made Oka Sayoga I Gede Harry Pramana I Gede Mudana I Gede Putra Nugraha I Gede Ukas Aksama I Ketut Sida Arsa, I Ketut Sida I Ketut Sutapa I Ketut Sutapa I Made Dodi Pramana I Made Gunawan I Made Mertanadi I Made Pradana Adiputra I Made Santiara I Made Satriawan I Made Wira Kusuma Jaya I Nengah Dasi Astawa I Nengah Suarmanayasa I Nengah Suastika I Nyoman Gde Prananta Bendesa I Putu Krisna Yudha I Wayan Ardika I Wayan Karyasa I Wayan Putra Yasa I Wayan Rona Ida Ayu Devi Atnawati Irawan, Celesta Flora Irmayanti, Putu Agnes Iskandar, Dinan Silmi Jaya, I Made Wira Kusuma Kadek Dwiky Indra Udayana Kadek Hendra Negara Putra Kadek Widia Lestari Kadek Yuli Adityanti Kadek Yuli Pramawati Ketut Sedana Arta Komang Krishna Darmawan Komang Krisna Heryanda Laksana, Ida Bagus Adi Lu Ao Luh Gede Eka Yanthi Luh Juni Widayanti Luh Putu Sukawati Made Anik Widyastuti Made Anik Wiryantini Made Aristia Prayudi Mahaputra, Kadek Ardi Mahardika, Yudha M. Nadiya Yatining Diyah Ni Kadek Nuariningsih Ni Kadek Sinarwati Ni Ketut Dewi Irwanti Ni Luh Febry Sukma Andryani Ni Luh Ina Handariani Ni Luh Ina Handariani Ni Luh Putu Agustini Karta Ni Luh Wayan Sayang Telagawathi Ni Made Suci Ni Nyoman Kusmariyatni Ni Wayan Arini Nuariningsih, Ni Kadek Nyoman Dini Andiani Pramana, I Made Dodi Pramawati, Kadek Yuli Putra, I Dewa Putu Pasnadi Putri, Dwi Dilliana Putu Agnes Irmayanti Putu Indah Rahmawati RAHMAWATIIS, Putu Indah Ramadani, Alviyah RISADIANTA, Gede Dwi Roni Ekha Putera Rosa, Siti Annisa Silvia Santiara, I Made Sayoga, Dewa Sukawati, Luh Putu Suryani Mariapul Simanjuntak Susilowati, Gabriella Trianasari Udayana, Kadek Dwiky Indra Utarini, Ni Kadek Nora Wayan Cipta Wibawa, Nyoman Darma Wibowo, Totok Hari Widayanti, Luh Juni Widia Lestari, Kadek Wirasetia, Putu Andi Yudha M. Mahardika Yudiatmaja, Fridayana Yudiatmaja, Fridayana Zhao Chunying

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