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All Journal Jurnal Pengabdian kepada Masyarakat Journal of Innovation Research and Knowledge Jurnal Pariwisata Nusantara Journal Of Responsible Tourism Pariwisata
Ander Sriwi, Ander
PS. S1 Industri Perjalanan Wisata Fakultas Pariwisata UNUD
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Penguatan Kapasitas Pemandu Wisata Perempuan Lombok Dalam Menghadapi Krisis Keamanan Dan Teknik Respons Verbal Terhadap Pelecehan Saat Bekerja Sri Susanty; Mawar Junita; Ander Sriwi
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 5 (2026): Oktober 2026
Publisher : Bajang Institute

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Pulau Lombok sebagai Destinasi Pariwisata Super Prioritas (DPSP) bergantung pada kualitas pelayanan pemanduan wisata, di mana pemandu wisata perempuan memegang peran krusial, khususnya dalam melayani segmen solo traveler wanita. Namun, tingginya kerentanan terhadap pengungkapan verbal maupun non verbal di lapangan menjadi hambatan utama profesionalisme dan keinginan karir mereka. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memperkuat kapasitas 5 orang pemandu wisata perempuan yang tergabung dalam embrio Perkumpulan Pemandu Wisata Perempuan Lombok melalui manajemen krisis keamanan, teknik de-eskalasi verbal, dan penerapan inovasi teknologi Digital Guardian Circle. Metode pelaksanaannya menggunakan pendekatan Action Learning dan Community-Based Security yang mencakup lima tahapan: sosialisasi, pelatihan risk assesment dan de-eskalasi verbal, implementasi sistem Emergency SOS digital, pendampingan Sisterhood Support System, serta evaluasi pengunduran diri. Hasil kegiatan menunjukkan peningkatan skor kompetensi mitra komunikasi hingga 85%, tersusunnya modul dan panduan mitigasi krisis keamanan khusus gender, serta terbentuknya sistem proteksi mandiri berbasis teknologi smartphone. Penguatan ini tidak hanya meningkatkan ketahanan dan kepercayaan diri pemandu perempuan, tetapi juga menciptakan nilai tambah tambah berupa branding layanan wisata yang aman dan berdaya saing internasional di NTB
Pengembangan Modul English for Specific Purposes (ESP) Berbasis Kebutuhan Industri untuk Kesiapan Kerja Mahasiswa Pariwisata di Destinasi Internasional Lombok Lalu Mahsar; Ander Sriwi; Sri Wahyuningsih; Tio Ismawan Hidayat; Sopia Nabila
Journal of Innovation Research and Knowledge Vol. 6 No. 6 (2026): Nopember 2026
Publisher : Bajang Institute

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Abstract

English communication remains a key gap in the work readiness of tourism graduates, and ESP materials in Indonesian tourism programmes are often not based on industry needs. This study reports the first two stages of a research and development project: a needs analysis and the design of an ESP module for tourism students in Lombok, Indonesia. The needs analysis drew on verifiable secondary sources, namely Statistics Indonesia (BPS) data on international arrivals, the ASEAN Mutual Recognition Arrangement on Tourism Professionals, the CEFR Companion Volume and prior ESP needs studies, which were synthesised through content analysis. In May 2026, 7,987 international visitors arrived through Lombok International Airport. Of these, 50.5% came from ASEAN countries and 31.2% from Europe, led by Malaysia, Singapore and France. Most guests are therefore non-native speakers, so English in Lombok's tourism services works largely as a lingua franca. Prior studies point to speaking and writing as the most urgent needs and to a lack of programme-specific materials. Based on these findings, an outcome-based module of eight units was designed. It maps six ASEAN occupational divisions to CEFR B1–B2 targets and uses authentic Lombok workplace scenarios, corpus-based vocabulary, explicit lingua franca strategies and performance assessment. Validation instruments and a limited-trial design are also presented. The module links language learning to work readiness and to SDG targets 8.5 and 8.6, and its effectiveness will be tested through expert validation and classroom trials.
Co-Authors Abdul Hanan Ajuar Abdullah Azizurrohman, Muhammad Hulfa, Ihyana I Gusti Ngurah Oka Widjaya I Nyoman Sudiarta I Wayan Suteja Indrapati Indrapati Lalu Mahsar Mahsar, Lalu Mawar Junita Murianto Murianto Ni Komang Triana Sentana N Ni Putu Eka Mahadewi Nuriadi Nuriadi Primus Gadu Putrawan Habibi Rizal Kurniansah Sopia Nabila Sopian Wildani Sri Wahyuningsih Supiandi Supiandi Susanty, Sri Syamsiar, Syamsiar Syarif Hidayat Tio Ismawan Hidayat Yulendra, Lalu