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Nurul Fitriani
Politeknik Keselamatan Transportasi Jalan
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Evaluasi Kinerja Operasional dan Pelayanan Trans Jateng Koridor VII Solo - Wonogiri Nabila, Em Faiqsa David; Putro, Hanendyo; Fitriani, Nurul
Jurnal Talenta Sipil Vol 8, No 2 (2025): Agustus
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/talentasipil.v8i2.960

Abstract

Trans Jateng Corridor VII Solo–Wonogiri is a public transportation service that plays an important role in supporting the mobility of the community in the Surakarta area and its surroundings, although it still faces challenges in terms of operational efficiency and user satisfaction. This study aims to evaluate the operational and service performance of the corridor and to develop recommendations for improving service quality. The study was conducted in accordance with the Director General of Transportation Regulation No. 687 of 2002 and the Ministry of Transportation Regulation No. 10 of 2012, with data collection through dynamic surveys, static surveys, and user satisfaction questionnaires. Service performance analysis used the Customer Satisfaction Index (CSI) method to obtain a comprehensive overview of customer satisfaction. The research results indicate that most operational indicators have met the established standards, although some indicators such as load factor, number of passengers, and headway are still below the ideal target. The user satisfaction level based on the CSI method reached 76.85% and falls into the satisfied category; however, several service aspects such as seatbelts, bus capacity, standing area size, and service information still need improvement. Therefore, strategic recommendations have been formulated, focusing on improving operational efficiency and service quality to meet public expectations and enhance the comfort of Trans Jateng users.
PENGARUH KONDISI INFRASTRUKTUR LINGKUNGAN JALAN TERHADAP KESELAMATAN LALU LINTAS ANGKUTAN JALAN: SYSTEMATIC REVIEW Fitriani, Nurul; Musyaffa, Naufal Hanif; Faryani P.S, Adinda Syifa; Dewi, Veronika Chintia; Ananda, Muhammad Fikri; Masyhuri, Muhammad Adib; Adifriarti, Suharyani Cahya
Jurnal Teknik Sipil dan Arsitektur Vol 30 No 2 (2025): Jurnal Teknik Sipil dan Arsitektur
Publisher : Fakultas Teknik Universitas Tunas Pembangunan Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/jtsa.v30i2.5192

Abstract

Kondisi infrastruktur jalan merupakan elemen krusial dalam menjamin sistem transportasi yang aman, efisien, dan berkelanjutan, terutama di negara berkembang yang masih menghadapi tantangan dalam penyediaan fasilitas jalan yang sesuai dengan standar keselamatan. Studi ini bertujuan untuk mengkaji secara sistematis kontribusi berbagai komponen infrastruktur jalan terhadap keselamatan lalu lintas, mencakup geometri jalan, kondisi permukaan perkerasan, kelengkapan marka dan rambu, serta pencahayaan jalan. Metode yang digunakan adalah Systematic Literature Review (SLR) dengan mengacu pada pendekatan PRISMA, melalui analisis terhadap sepuluh artikel ilmiah terbitan tahun 2015 hingga 2025. Hasil kajian menunjukkan bahwa geometri jalan dan pencahayaan merupakan faktor dominan yang memengaruhi tingkat risiko kecelakaan, diikuti oleh kualitas perkerasan, kejelasan marka, dan keterbacaan rambu lalu lintas. Ketidaksesuaian atau kerusakan pada elemen-elemen tersebut dapat menyebabkan kebingungan, keterlambatan respons, dan pengambilan keputusan yang salah oleh pengemudi, terutama pada lokasi rawan kecelakaan. Selain itu, persepsi dan pemahaman pengguna jalan terhadap fungsi dan keberadaan infrastruktur juga menjadi faktor penting dalam efektivitas keselamatan. Oleh karena itu, peningkatan keselamatan lalu lintas harus dilakukan secara terpadu melalui perencanaan yang berbasis standar teknis dan keselamatan, pemeliharaan infrastruktur yang berkelanjutan, edukasi kepada pengguna jalan, serta penerapan prinsip forgiving road dan self-explaining road sebagai pendekatan strategis berbasis bukti dalam menurunkan angka kecelakaan secara berkelanjutan.
Evaluasi Kinerja Pelayanan Terminal Tipe C Belik di Kabupaten Pemalang sebagai Upaya Peningkatan Layanan Transportasi Publik Difanda Arjun Navia; Destria Rahmita; Nurul Fitriani; Setia Hadi Pramudi
Jurnal Civil Engineering Study Vol. 5 No. 02 (2025): Jurnal Civil Engineering Study
Publisher : Civil Engineering of Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/ces.v5i02.1468

Abstract

This research aims to evaluate the performance of Type C Terminal Belik in Pemalang Regency and to formulate improvement strategies. The methods used include user surveys, field observations, and interviews, complemented by an analysis of the Customer Satisfaction Index (CSI) and SWOT. The survey results from 100 respondents indicate that the majority of users are productive-age males working in the informal and private sectors. The CSI value of 59.25% indicates that users' satisfaction is in the 'fairly satisfied' category. The inventory of services shows that although most basic facilities such as waiting rooms, parking areas, and breastfeeding rooms are available, there are still shortcomings in safety, cleanliness, as well as information and complaint media. SWOT analysis produces improvement strategies that include optimizing infrastructure, enhancing human resource capacity, utilizing information technology, and cross-sector partnerships. This research shows that improving the overall and sustainable quality of terminal services is essential to realize terminals as safe, comfortable, and efficient public transportation hubs. Recommendations are provided so that terminal managers can use the results of this evaluation as a basis for service improvement in accordance with the standards set by the government.
Co-Authors Adifriarti, Suharyani Cahya Aditya Prima F Ahmad, Rahmat Alfino Pramuji Akbar Ananda, Muhammad Fikri Andika, Fajar An Nashr Anindita, Reza Yoga Astiti Astiti Bambang Istiyanto Budi Mardikawati Destria Rahmita Destria Rahmita Dewi, Veronika Chintia Difanda Arjun Navia Dwi Wahyu Hidayat Edi Purwanto Ema Pratami Rosyada Faryani P.S, Adinda Syifa Hadi, Suprapto Joko Siswanto Masyhuri, Muhammad Adib Moh. Adam Asshofi Mohamad Yoga S Mokhammad Rifqi Tsani Muhammad Iman Nur Hakim Musyaffa, Naufal Hanif Nabila, Em Faiqsa David Ni Luh Darmayanti Pamungkas, Aji Trio PARLUKI, ALSHA DEWI Pipit Rusmandani, Pipit PUTRO, HANENDYO Putu Diva Ariesthana Sadri Riandy Sholeh Setiawan Riandy Sholeh Setiawan Riza Phahlevi Marwanto Setia Hadi Pramudi Shafa Nadhifah M Siti Shofiah Suraharta, I Made Syaban, Alfath Satria Negara Wahyuseptiono, Muhamad Wibowo, Nanang Ary