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All Journal Jurnal Administrasi Kesehatan Indonesia Global Medical and Health Communication Public Health of Indonesia Jurnal Pemberdayaan Masyarakat Madani (JPMM) ARKESMAS [Arsip Kesehatan Masyarakat] Window of Health : Jurnal Kesehatan Journal of Religion and Public Health Studia Islamika Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Mochamad Iqbal Nurmansyah
Jurusan Kesehatan Masyarakat, Fakultas Kedokteran dan Ilmu Kesehatan, UIN Syarif Hidayatullah Jakarta
Religion Arts Humanities Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Global Medical and Health Communication

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Patient Safety Incident Reporting Challenges in Indonesian Private Hospitals Listiowati, Ekorini; Arini, Merita; Nurmansyah, Mochamad Iqbal; Rachmawati, Emma; Samsudin, Agus
Global Medical & Health Communication (GMHC) Vol 12, No 1 (2024)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/gmhc.v12i1.12158

Abstract

Reporting patient safety incidents is essential in improving learning and patient safety. It is necessary to identify reporting challenges to improve the reporting process's success. This study assessed the challenges of patient incident reporting and learning systems in Indonesian private hospitals. This qualitative participatory action research is used. In October 2022, data was collected using a videoconferencing application. This study included 34 quality improvement and patient safety team members from 22 private hospitals. In this study, inductive analysis was used. The challenges of patient safety incident reporting are examined in six categories in this study: reporting environment, reporting rules and content, analysis and investigation, governance, action and learning, and patient and family engagement. The challenges mostly come from reporting environment components such as reporting difficulty and ignorance, a lack of time for analysis, the fear of making a mistake in the reporting process, and insufficient management support. Multiple challenges were encountered in different patient safety incident components. A positive environment for reporting patient safety incidents needs a multifaceted approach, including increased hospital leadership commitment and policies and procedures.
Co-Authors A.A. Ketut Agung Cahyawan W Amalia, Farah Multi Arini, Merita Badra Al Aufa Ekorini Listiowati, Ekorini Emma Rachmawati Gohardi, Virgo Sulianto Hidayah, Mualimmatul Hidayati Hidayati Jacoeb, Teuku Nebrisa Zagladin Kilic, Bulent Koire, Ibrahim Isa Kurniawan, Deni Wahyudi Laifa Annisa Hendarmin Laksmi, Betty Semara Mukhaer Pakkanna Nasir, Narila Mutia Nurjuman, Husnan Riastuti Kusuma Wardani Rosidati, Catur ROSYIDAH, IDA Samsudin, Agus Saraswati, Lia Kharisma Slamet Budiarto, Slamet Suraya, Izza Syiroj, Agung T R Umniyatun, Yuyun Wahyu Sulistiadi Yoli Farradika Yustiani Yustiani