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A Sustainable Ecotourism Model: Integrating Forest Conservation, Environmental Protection, and Local Economic Well-Being Nensi Lapotulo; Angger Hidayat; Zakia Ayu Lestari
Archipel: Journal of Indonesian Interdisciplinary Studies Vol. 2 No. 2 (2026): Archipel - October
Publisher : PT. AVID MEDIA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65739/archipel.v2i2.86

Abstract

Ecotourism is widely promoted as a development pathway that can simultaneously finance forest conservation, reduce environmental pressure, and raise local incomes. In practice, these three goals are usually pursued through separate policy instruments, and the literature remains fragmented across case studies that rarely explain how the goals reinforce or undermine one another. This study develops an integrative model that specifies the mechanisms linking forest conservation, environmental protection, and local economic well-being in ecotourism settings. Method: A systematic integrative review was conducted following PRISMA 2020 guidance. Forty records retrieved from the Consensus academic database through bilingual (English and Indonesian) queries were de-duplicated into a corpus of 29 peer-reviewed studies published between 2021 and 2026, which were coded and analysed through reflexive thematic synthesis. Five recurrent mechanisms were identified: governance and stakeholder synergy, community agency and local wisdom, benefit-sharing and livelihood diversification, ecological safeguards and restoration, and environmental education with valuation of ecosystem services. Economic benefits translate into conservation only when benefit-sharing is institutionalised and ecological limits are enforced. The proposed Integrated Forest–Environment–Economy Ecotourism (IFEE) model offers policymakers and destination managers a diagnostic framework for designing and evaluating forest-based ecotourism, particularly in tropical developing countries such as Indonesia
IMPLEMENTASI PELAYANAN PRIMA PADA LAYANAN TELEPON OPERATOR DI HOTEL HARRIS RESORT WATERFRONT, BATAM, INDONESIA Priscillia Simanjuntak; Devid Trinaldo Simatupang; Okki Kurnia; Nensi Lapotulo
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 7 No. 3 (2024)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v7i3.85526

Abstract

Penelitian ini bertujuan untuk menganalisis penerapan model pelayanan yang baik pada layanan telepon operator Harris Resort Waterfront Batam. Penelitian kualitatif adalah metode dalam penelitian ini. Pengumpulan data melalui observasi, wawancara, dan dokumentasi. Analisis data mencakup menggunakan analisis deskriptif. Hasil penelitian menunjukkan bahwa Harris Resorts berupaya memberikan pelayanan prima, namun masih terdapat kesenjangan antara teori dan praktik. Penelitian ini memberikan rekomendasi untuk perbaikan dan pengembangan lebih lanjut. Penelitian ini menyelidiki penerapan model layanan unggul pada layanan telepon Harris Resort Waterfront Batam. Penelitian menunjukkan bahwa kualitas layanan penyedia telepon mempunyai pengaruh yang signifikan terhadap kepuasan tamu. Implikasi dalam penelitian ini penting bagi pelaku bisnis perhotelan dalam upayanya meningkatkan kualitas pelayanan, terutama pada tataran interaksi pertama dengan tamu. Rekomendasinya mencakup pelatihan operator yang lebih intensif, pengembangan sistem informasi yang lebih terintegrasi, dan pengukuran kinerja yang lebih komprehensif.