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All Journal Jurnal Manajemen Pendidikan JURNAL MANAJEMEN MOTIVASI Syntax Literate: Jurnal Ilmiah Indonesia IJEBD (International Journal Of Entrepreneurship And Business Development) YUME : Journal of Management SULTANIST: Jurnal Manajemen dan Keuangan JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) JASF (Journal of Accounting and Strategic Finance) Al-Kharaj: Journal of Islamic Economic and Business Jurnal Ilmiah Manajemen Kesatuan Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Journal La Bisecoman Jurnal Impresi Indonesia SWARNA Inkubis: Jurnal Ekonomi dan Bisnis Journal Research of Social Science, Economics, and Management
Eka Yudhyani, Eka
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Pengembangan Karir Terhadap Loyalitas Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi (Studi Pada UMKM Roti Gembong Panglima Samarinda) Faizah, Nur; Yudhyani, Eka; Heriyanto
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8745

Abstract

This study examines employee retention challenges among Generation Z in the post-pandemic SME food and beverage sector. It aims to analyze the effect of career development on employee loyalty and the mediating role of job satisfaction at Roti Gembong Panglima Samarinda. Using an explanatory quantitative design, data were collected from all 30 employees and analyzed with PLS-SEM. The results indicate that career development significantly affects job satisfaction and employee loyalty, with job satisfaction acting as a dominant complementary mediator. The findings imply that SMEs should implement transparent and satisfaction-oriented career systems to strengthen emotional commitment and reduce turnover risk.
Analisis Pengaruh Harga, People, dan Servqual terhadap Kepuasan Pelanggan Jasa Armada Travel Sport di Kota Samarinda Odja, Melkior Mbotu Odja; Yudhyani, Eka; Reza, Faizal
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9026

Abstract

This study examines shifting preferences toward executive travel services due to the efficiency of the Balikpapan–Samarinda toll road, which has intensified competition. It analyzes the effects of Price, People, and Servqual on Travel Sport customer satisfaction in Samarinda. Using a quantitative causal-associative approach, data were collected through questionnaires from 41 purposively selected respondents and analyzed using multiple linear regression in SPSS. The results show that Price, People, and Servqual have positive and significant partial and simultaneous effects, with Price as the dominant determinant. Management should maintain competitive pricing, staff competence, and fleet reliability. Keywords: Customer Satisfaction; Loyalty; People; Price; Servqual
Co-Authors Abdillah, Helmi Aghitsni, Aliyah AMELIA SETYAWATI, AMELIA Andi Indrawati Ayu Andriani, Tisya Barus, Ivana Catur Kumala Dewi Danna Solihin Ekawati Ekawati Faizal Reza Febrina, Reni Florida, Maria Heriyanto Indah Purwanti Irwan, Sayid Kamariah Kamariah, Kamariah Kirana, Nanda Wahyu Indah Kurnia, Nur Ikhwan Kurniasari, Evi Latif, Imam Nazarudin Masithoh, Rina Masrom, Nor Ratna Nanda, Resty Meilia Nazarudin Latif, Imam Nugraha, Adi Chahya Nur Faizah Nurfitriani Nurfitriani Nurfitriani Nurfitriani Nurfitriani, Nurfitriani Odja, Melkior Mbotu Odja Putri. S, Rizky Amelia Rusdiah Iskandar Sanusi, Otoh Sayid Irwan Sitorus, Astrid Napita Soeginto K, Eddy Suci Lestari Sudarwati, Anastasia Natalia Sugangga, Amelia Sukirman Sunarto Sunarto Syamsiar, Syamsiar Titin Ruliana