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ANALYSIS OF THE INFLUENCE OF TRANSACTIONAL LEADERSHIP STYLE, COMPENSATION AND WORK MOTIVATION ON WORK PERFORMANCE OF OPERATOR EMPLOYEES OF PT PELABUHAN INDONESIA I (PERSERO) BELAWAN INTERNATIONAL CONTAINER TERMINAL (BICT) BRANCH Fadhli Ahmad; Ritha F. Dalimunthe; Sitti Raha Agoes Salim
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.1998

Abstract

Operator Work Performance calculated in the Electronic Performance Management (EPM) Application has decreased from 2013 to 2015. From the results of the pre-survey of the General Manager Leadership Style of PT. Pelindo I BICT Branch, the majority of employees, 78%, showed a transactional leadership style. The discrepancy between attendance according to the Operator and attendance according to the EPM affects the amount of Operator Compensation. This condition is related to Motivation, namely the Motivation of Operators who arrive late and go home earlier than their working hours. The purpose of this study was to determine and analyze the effect of Transactional Leadership Style, Compensation and Motivation on Work Performance. This type of research is quantitative descriptive and the nature of this research is explanatory research. The population in this study was 77 employees and the sample of this study was the entire population to be observed (census research). Data analysis used multiple linear regression. The results of the study showed that partially Transactional Leadership Style had a positive and insignificant effect on Work Performance. However, Compensation and Work Motivation partially had a positive and significant effect on Work Performance. Simultaneously, Transactional Leadership Style, Compensation, and Work Motivation have a significant influence on Work Performance.
Gamification in Gig Economy for Ride Hailing Drivers in Medan Shalsabilla Shafira; Ritha F. Dalimunthe; R. Hamdani Harahap
Indonesian Journal of Business Analytics Vol. 5 No. 4 (2025): August 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v5i4.14958

Abstract

Gamification has become a key strategy used by ride-hailing platforms in regulating and controlling driver behavior through mission elements, points, levels, performance, ratings, challenges and rewards designed to increase driver engagement in work. This study explores in depth how gamification mechanisms affect the working conditions of Gojek and Grab drivers in Medan. The research method used is qualitative with an interpretivist epistemology approach, in-depth interviews with 16 drivers and analyzed with Nvivo12 software. The research findings reveal that drivers face very long working hours with an average of 14 hours per day, while their income is uncertain due to the nature of gig work and gamification mechanisms that prioritize drivers with the highest performance levels. In addition, the work environment is also not entirely safe, given the security risks in Medan and the potential for suspension by the platform based on customer assessments that are often subjective. The gamification system implemented by the platform forms an unequal power relationship between the company and the driver, the platform has great control over the work process, mission access, which has an impact on the driver's income. This creates high work pressure, income uncertainty, and strong dependence on the platform, thus blurring claims of freedom in the gig economy and indicating hidden exploitation. The study also found that bottom-up gamification based on solidarity between drivers can be an alternative solution to create fairer working conditions, although its implementation is still difficult due to internal divisions among Medan drivers. This finding emphasizes the importance of state presence and regulation to eliminate the vulnerability of workers in the gig economy which is further exacerbated by one-sided gamification mechanisms and unequal power relations between platforms and workers.
The Influence of Employee Engagement and Self-Efficacy on Employee Performance Through Innovative Work Behavior at Pt Asam Jawa Medan Zhafirah Hanan; Ritha F. Dalimunthe; Yeni Absah
East Asian Journal of Multidisciplinary Research Vol. 3 No. 8 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i8.9898

Abstract

This study aims to examine how employee engagement and self-efficacy affect employee performance through innovative work behavior at PT Asam Jawa Medan. It is categorized as quantitative descriptive research. The sample included 125 respondents selected using a non-probability sampling method. Data analysis was performed using both the outer model and inner model with the SmartPLS program. The results indicate that employee engagement, self-efficacy, and innovative work behavior positively and significantly impact employee performance. However, employee engagement has a negative and insignificant effect on innovative work behavior and does not significantly influence employee performance through innovative work behavior.
The Influence of Knowledge Management and Self Efficacy on Employee Performance with Job Satisfaction As A Variable Intervening At The Office Defense of Medan City Affiza Elzera Chair Lubis; Ritha F. Dalimunthe; Yeni Absah
Outline Journal of Management and Accounting Vol. 4 No. 2 (2025): Desember
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/cc5p0540

Abstract

The purpose of this study was to analyze the decline in employee performance in the form of decreased postal mail performance, analyze how employees can have high self-efficacy, analyze how employees are able to find the best solutions in dealing with problems and know knowledge management and job satisfaction. This type of research is causal with a quantitative approach. The population in this study were all employees of the Medan City National Land Agency, totaling 100 employees. Data collection methods used are using questionnaires, interviews and documentation studies. Methods of data analysis using descriptive statistical analysis and path analysis with the help of Smart PLS. The results of this study found that knowledge management had a positive and significant effect on employee performance. Self-efficacy has a positive and significant effect on employee performance. Knowledge management has a positive and significant effect on job satisfaction. Self-efficacy has a positive and significant effect on job satisfaction. Then indirectly job satisfaction is able to mediate the relationship between knowledge management and employee performance which has a positive and significant effect and job satisfaction is able to mediate the relationship between self-efficacy and employee performance which has a positive and significant effect on the Medan City National Land Agency.
THE INFLUENCE OF LEADERSHIP STYLE, SELF EFFICACY AND COMPENSATION ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE IN THE PUBLIC WORKS DEPARTMENT OF MEDAN CITY Tonny Setiawan Sinaga; Ritha F. Dalimunthe; Sukaria Sinulingga
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 3 (2024): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i3.1680

Abstract

The progress of an agency is influenced by internal and external environmental factors. The extent to which the agency's goals have been achieved can be seen from how much the agency meets the demands of its environment. Meeting environmental demands means being able to take advantage of opportunities and/or overcome challenges or threats from the agency's environment. Agencies must be able to carry out various activities in order to face or meet demands and changes in the agency environment. The aim of this research is to analyze the influence of Leadership Style, Self Efficacy and Compensation on Employee Performance and Job Satisfaction in the Medan City Public Works Department. This type of research is descriptive quantitative research. The population in this research was Medan City Public Works Department employees with a total of 350 respondents. Then the sample size was determined using the Slovin formula with a sample size of 187 respondents. The sampling method used was simple random sampling. Data analysis was carried out via PLS-SEM using the Smart PLS program. The results of the research show that Leadership Style has a positive and significant effect on Employee Performance, Self Efficacy has a positive and significant effect on Employee Performance, Compensation has a positive and significant effect on Employee Performance, Leadership Style has a positive and significant effect on Job Satisfaction, Self Efficacy has a negative and insignificant effect on Job Satisfaction, Compensation has a positive and significant effect on Job Satisfaction, Job Satisfaction has a positive and significant effect on Employee Performance, Leadership Style has a positive and significant effect on Employee Performance through Job Satisfaction, Self Efficacy has a negative and insignificant effect on Employee Performance through Job Satisfaction, Compensation has a positive and significant effect on employee performance through job satisfaction.
THE INFLUENCE OF SELF-AWARENESS, HAPPINESS AT WORK AND PHYSICAL WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT BPKP SUMATETA UTARA Victoria Via Dolorosa Situmorang; Ritha F. Dalimunthe; Sukaria Sinulingga
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 3 (2024): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i3.1720

Abstract

The importance of examining employee performance is because government institutions must be effective so that goals are achieved both in quality and quantity. Low performance causes a government institution or organization to experience losses which can then damage the quality of a government institution (Paais, 2018). Problems that occur with employee performance, government institutions need a role in management with Human Resources (HR) management to be able to maintain and improve better performance. Therefore, employee performance is important for government institutions. An employee who has high performance can encourage the achievement of government agency goals. There are many supporting factors that cause a decline in performance, namely self-awareness, happiness at work and the physical work environment and job satisfaction. This research aims to determine the influence of self-awareness, happiness at work and the physical work environment on employee performance, mediated by job satisfaction. This research was conducted on all auditors at BPKP Provincial Province, totaling 140 people. Data analysis used in this research is the outer model and inner model with SmartPLS software. The research results show that self-awareness, happiness at work and the physical work environment influence employee performance. Self awareness, happiness at work and the physical work environment influence job satisfaction. Self-awareness, happiness at work and the physical work environment influence employee performance, mediated by job satisfaction.
THE IMPACT OF WORK CONFLICT, WORK ENVIRONMENT, AND SELF-AWARENESS ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT THE EMPLOYEES OF PROF. DR. CHAIRUDDIN PANUSUNAN LUBIS EDUCATIONAL HOSPITAL Sartika Ningsih; Ritha F. Dalimunthe; Parapat Gultom
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 6 (2024): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i6.2288

Abstract

Hospitals are considered as one of the organizations or health facilities that have an important role in improving the degree of public health. In an effort to provide comprehensive health services, an evaluation of the performance and satisfaction of hospital employees is needed. This study aims to find out and analyze the influence of work conflicts, work environment, and self-awareness on employee performance through job satisfaction of employees of Prof. Dr. Chairuddin Panusunan Lubis Teaching Hospital. This research is an associative research and the type of data used is quantitative data. The population in this study is an employee of the Prof. Dr. Chairuddin Panusunan Lubis Teaching Hospital. The number of samples in this study is 120 respondents. The data analysis used is structural equation modeling. The results of this study show that work conflicts directly have a negative and significant effect on job satisfaction and employee performance. Meanwhile, the work environment and self-awareness directly have a positive and significant effect on the work and performance of employees. Indirectly, work conflicts have a negative and significant effect on employee performance through job satisfaction. Meanwhile, the work environment and self-awareness indirectly have a positive and significant effect on employee performance through job satisfaction.
The Influence of Leadership and Business Strategy on The Competitive Advantage of Millennial Small Entrepreneurs in Medan City Ritha F. Dalimunthe; Magdalena Linda Leonita Sibarani
International Journal of Economics (IJEC) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i1.1631

Abstract

Millennial small entrepreneurs engaged in the culinary field are considered to be a generation that is actively working, innovative because they use digitalization, and have self-confidence and have a strong will to work. There is a difference between the millennial generation and the previous generation, namely the baby boom generation who were born in the 60-70s era. Therefore, there is a need for research on millennial small entrepreneur leadership. Small entrepreneurs have not entirely used information technology optimally (Dalimunthe, 2019). Therefore, it is necessary to conduct research on leadership and business strategies against the competitive advantage of millennial small entrepreneurs in Medan City. The results of research on the competitiveness of a small business company are the strengths that must exist for a company, namely the human resources who run the business so that their products can be superior and accepted by the market Dalimunthe (2018). The research objective is to analyze and explain the competitive advantages of a small business product which is the key to success in a product of millennial small entrepreneurs. Therefore, in this study, the researcher wants to conduct further research on discussing the factors that influence the competitive advantage of small business products born from the millennial generation (generation y) in Medan City. The results of research in 2016 were to have an entrepreneurial mindset for a small entrepreneur so that aspects of internal control are needed as well as challenges or obstacles which are lessons for business development. To see the entrepreneurial mindset in small businesses, this research is seen from the aspects of the characteristics of millennial leadership as well as from the aspect of business strategies seen from the product and product value and online marketing.