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All Journal Jurnal Ekonomi Pembangunan Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) JAM : Jurnal Aplikasi Manajemen Jurnal Sosioteknologi Upajiwa Dewantara : Jurnal Ekonomi, Bisnis dan Manajemen Daulat Rakyat JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS JCES (Journal of Character Education Society) JMD: Jurnal Riset Manajemen & Bisnis Dewantara Procuratio : Jurnal Ilmiah Manajemen Jurnal Perencanaan Pembangunan Journal of Enterprise and Development (JED) Community Development Journal: Jurnal Pengabdian Masyarakat Mattawang: Jurnal Pengabdian Masyarakat Jurnal Komtekinfo PUBLICA: Jurnal Pengabdian Masyarakat International Journal of Asian Business and Management (IJABM) Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity Journal of Data Analytics, Information, and Computer Science (JDAICS) Journal of Development Economics and Digitalization, Tourism Economics (JDEDTE)
Hesty Aisyah
Universitas Metamedia
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Other

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Journal : Journal of Enterprise and Development (JED)

 1 
Pengaruh kepuasan kerja dan komitmen organisasi terhadap Organizational Citizenship Behavior (OCB): studi kasus pada karyawan STMIK Indonesia Padang Aisyah, Hesty
Journal of Enterprise and Development (JED) Vol. 2 No. 1 (2020): June
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri (UIN) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v2i01.1837

Abstract

The goal of this study was to investigate the relationship between work satisfaction and organizational commitment and organizational citizenship behavior (OCB). The following is a case study of employees of STMIK Indonesia Padang in Padang, West Sumatra Province. Service quality will always be a critical aspect in improving corporate performance for organizations that place a high premium on customer pleasure. Because the quality of human resources within an organization has an effect on the quality of services supplied to consumers or clients, organizations must develop qualified and effective human resources. It is thought that human resources who demonstrate OCB conduct perform better. That is why firms must train their staff to exhibit ideal OCB behavior. This is a causal associative study that employs a quantitative technique. The data collection instrument was a questionnaire administered to a sample of 26 respondents, and the respondents were chosen using simple random sampling. The findings indicate that work satisfaction and organizational commitment have an effect on the OCB variable concurrently. Job satisfaction has a limited impact on the OCB variable. Meanwhile, organizational commitment has a major effect on employees' OCB.
Pengaruh kepuasan kerja dan komitmen organisasi terhadap Organizational Citizenship Behavior (OCB): studi kasus pada karyawan STMIK Indonesia Padang Aisyah, Hesty
Journal of Enterprise and Development (JED) Vol. 2 No. 1 (2020): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v2i01.1837

Abstract

The goal of this study was to investigate the relationship between work satisfaction and organizational commitment and organizational citizenship behavior (OCB). The following is a case study of employees of STMIK Indonesia Padang in Padang, West Sumatra Province. Service quality will always be a critical aspect in improving corporate performance for organizations that place a high premium on customer pleasure. Because the quality of human resources within an organization has an effect on the quality of services supplied to consumers or clients, organizations must develop qualified and effective human resources. It is thought that human resources who demonstrate OCB conduct perform better. That is why firms must train their staff to exhibit ideal OCB behavior. This is a causal associative study that employs a quantitative technique. The data collection instrument was a questionnaire administered to a sample of 26 respondents, and the respondents were chosen using simple random sampling. The findings indicate that work satisfaction and organizational commitment have an effect on the OCB variable concurrently. Job satisfaction has a limited impact on the OCB variable. Meanwhile, organizational commitment has a major effect on employees' OCB.
Pengaruh kepuasan kerja dan komitmen organisasi terhadap Organizational Citizenship Behavior (OCB): studi kasus pada karyawan STMIK Indonesia Padang Aisyah, Hesty
Journal of Enterprise and Development (JED) Vol. 2 No. 1 (2020): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v2i01.1837

Abstract

The goal of this study was to investigate the relationship between work satisfaction and organizational commitment and organizational citizenship behavior (OCB). The following is a case study of employees of STMIK Indonesia Padang in Padang, West Sumatra Province. Service quality will always be a critical aspect in improving corporate performance for organizations that place a high premium on customer pleasure. Because the quality of human resources within an organization has an effect on the quality of services supplied to consumers or clients, organizations must develop qualified and effective human resources. It is thought that human resources who demonstrate OCB conduct perform better. That is why firms must train their staff to exhibit ideal OCB behavior. This is a causal associative study that employs a quantitative technique. The data collection instrument was a questionnaire administered to a sample of 26 respondents, and the respondents were chosen using simple random sampling. The findings indicate that work satisfaction and organizational commitment have an effect on the OCB variable concurrently. Job satisfaction has a limited impact on the OCB variable. Meanwhile, organizational commitment has a major effect on employees' OCB.
Co-Authors Aprila, Mira Arif Rahman Huzaifa Arika Juwita Z Bahri Cyntia Lasmi Andesti Dahlan, M. Dahniel Elisa Daniati Edison Elizamiharti Fadil Firdian Farid Ardiansyah Firdian, Fadil Harman Nasution Hayat Ilham Tri Maulana Khanifatul Khusna Liranti Rahmelina M. Dahniel Dahlan M. Tasnim Mira Aprila Muhammad Amrin Lubis Nopriadi Saputra Nugroho, Riant Nur Azizah Nur Azizah Nurhidayat Okta Karneli, Okta Palupiningtyas, Dyah R Rismayenti Rusli Saputra Sari Puspita Sri Restu Ningsih Suardinata Tasnim, M Weri Sirait Yanto, Gusrino Yopi Eka Anroni