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All Journal At-Tadbir : jurnal ilmiah manajemen YUME : Journal of Management JURNAL MANAJEMEN Jurnal Pengabdian Kepada Masyarakat MAKARDHI International Journal Management and Economic (IJME) Journal of Business on Hospitality and Tourism TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Reno Catelya Dira Oktavia
Institut Pariwisat Trisakti
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Electronic Word of Mouth dan Traditional Word of Mouth Terhadap Keputusan Berkunjung dengan Kepuasan Pengunjung Sebagai variabel Mediasi di Situ Cipondoh, Kota Tangerang, Provinsi Banten Dira Oktavia, Reno Catelya; Rachmatullah, Adam; Oktovianus, Oktovianus; Enggriani, Mimi; Maudiarti, Santi
Jurnal Ilmiah Pariwisata Vol 29 No 3 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i3.1838

Abstract

This research aims to determine the influence of Electronic Word of Mouth and Traditional Word of Mouth on visiting decisions through visitor satisfaction at Situ Cipondoh, Tangerang City. The background of this research is based on the importance of communication from previous visitors in influencing the behavior of new visitors. The method used is a quantitative approach with path analysis, involving 100 respondents selected by accidental sampling. The results of the analysis show that Electronic Word of Mouth and Traditional Word of Mouth have a significant effect on visitor satisfaction and visiting decisions. In addition, visitor satisfaction acts as a mediator that strengthens the relationship between the two types of WOM and the decision to visit. This research concludes that positive experiences shared through E-WOM and traditional WOM can increase satisfaction and encourage repeat visits. Suggestions for tourist destination managers are to actively utilize social media and improve service quality to increase visitor satisfaction. Local governments are also expected to support the development of facilities that enhance the visitor experience. Travelers are encouraged to share their experiences to help other potential visitors make better decisions. Keywords: E-WOM, traditional WOM, customer satisfaction, visiting decisions
Analisis Persepsi, Motivasi, dan Preferensi Berekreasi di Hutan Kota Ciganjur, Jakarta Selatan Oktovianus, Oktovianus; Anggraini, Tri Hanna Tania; Gantina, Devita; Dira Oktavia, Reno Catelya; Rachmatullah, Adam
Jurnal Ilmiah Pariwisata Vol 30 No 3 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i3.1982

Abstract

This study aims to analyze visitor perceptions, motivations, and preferences at Ciganjur Urban Forest, South Jakarta, as one of the strategic green open spaces. A descriptive quantitative approach was employed involving 100 respondents through structured questionnaires. Data analysis was conducted descriptively to map respondent behavioral patterns. The findings indicate that primary push motivations include the need for relaxation, creativity restoration, and social bond strengthening, while pull motivations are dominated by peaceful atmosphere and clean air quality. Visitor perceptions of urban forest functions are generally positive, particularly regarding cleanliness, comfort, and ecological benefits. In terms of preferences, prioritized facilities include jogging tracks, park benches, prayer rooms, and fish nursery areas, while gazebos, interpretive signage, and disability-friendly facilities are considered less important. This research confirms that urban forest management should be directed toward user-oriented management approaches while maintaining the balance of ecological, recreational, educational, and inclusive functions. These findings align with Push and Pull Motivation theory and Utility Maximization, reinforcing global studies on the role of urban forests as psychosocial restoration spaces and means of enhancing urban community quality of life. Keywords: urban fores, motivation, perception, preference, urban recreation
THE EFFECT OF TRAINING AND COMPENSATION ON EMPLOYEE PERFORMANCE ON THE IMPLEMENTING DIRECTORS OF CONTROLLING THE DEVELOPMENT OF THE KEMAYORAN COMPLEX (DP3KK) Florensia Herienda; Heny Ratnaningtyas; Reno Catelya Dira Oktavia
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol. 7 No. 3 (2022): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v7i3.1213

Abstract

This study aims to determine the effect of training and compensation on employee performance. This type of research is descriptive research with a quantitative approach with multiple regression analysis methods, which is processed with the help of the SPSS program. The population and sample in this study were employees of the Executive Board of Directors of the Kemayoran Complex Development Control Company (DP3KK), who were the respondents. Data collection techniques by distributing questionnaires. The sampling technique used was the saturated sampling technique. The results of the study partially show that training and compensation have a significant effect on employee performance. This indicates that the training will help DP3KK employees improve their knowledge of skills and expertise in their fields, compensation by the expectations of DP3KK employees will be better, and performance results can be maximized. It is hoped that the leaders of the DP3KK companies formulate training explicitly and cover every aspect of the economy that can be quantified. It is hoped that the leaders of the DP3KK companies choose employees with an educational background suitable for their work; it is also recommended for employees to attend training/upgrades/workshops, and so on. other.Keywords: Training, Compensation, Employee Performance
THE INFLUENCE OF PRODUCT QUALITY AND PRICE ON THE DECISION TO VISIT AT RUMAH SERABI 74 LARANGAN, TANGERANG CITY, BANTEN PROVINCE Reno Catelya Dira Oktavia; Linda Desafitri RB
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol. 8 No. 2 (2023): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v8i2.1704

Abstract

The research objective was to determine the effect of product quality and price on the decision to visit Surabi 74 Restaurant. This type of research was quantitative descriptive with multiple regression analysis. The sample is 100 respondents with accidental sampling technique. The results of the study show that product quality has a significant effect on visiting decisions. Product quality has a significant influence on the decision to visit Surabi 74 Restaurant, because serving food with good taste, soft texture, and fresh ingredients, customers will tend to be satisfied and more likely to return. Price also has an important influence on customers' visiting decisions to Rumah Makan Surabi 74, because the price of food and drinks at Rumah Makan Surabi 74 is affordable in proportion to the quality, customers will feel that they are getting good value for the money they spend
Co-Authors Adam Rachmatullah Alda Chairani Amrullah Amrullah Andhalia Liza Marie Anggraini, Tri Hanna Tania Anita Swantari Anita Swantari, Anita Darsiah, Anis Deivy Zulyanti Nasution Devita Gantina Devita Gantina Devita Gantina Emenina Tarigan Filma Festivalia, Filma Florensia Herienda Gratia Wirata Laksmi Hamzah, Hanafi Heny Ratnaningtyas Heny Ratnanningtyas Heny Hutagalung, Muhammad Husen Ismeth Emier Osman Ismeth Emier Osman Linda Desafitri RB Maudiarti, Santi Michael Khrisna Aditya Mimi Enggriani Oktovianus Oktovianus, Oktovianus Pramudito Pramudito Pusparani Pusparani Rina Suprina Tri Djoko Sulistiyo