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All Journal Humanis : Jurnal Pengabdian Kepada Masyarakat Ilmu Administrasi Publik Jurnal Administrasi Negara Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PINISI Discretion Review Jurnal Pengabdian Kepada Masyarakat Patikala Global Abdimas: Jurnal Pengabdian Masyarakat Seminar Nasional Pengabdian Kepada Masyarakat Sureq: Jurnal Pengabdian Masyarakat Berbasis Seni dan Desain Panrita Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Administrasi Karya Dharma Jurnal Pemberdayaan Masyarakat Nusantara Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Pallangga Praja Jurnal Sipakatau Paramacitra : Jurnal Pengabdian Masyarakat Jurnal Aktor Ruang Komunitas : Jurnal Pengabdian Masyarakat IJAE Pinisi Journal of Community Service
Oky Nur Pratiwi Johansyah
Fakultas Ilmu Sosial Dan Hukum, Prodi Ilmu Administrasi Negara, Universitas Negeri Makassar
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Library & Information Science Physics Public Health Social Sciences Transportation Other

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Journal : PINISI Discretion Review

 1 
Information Technology in Improving the Quality of Public Services: E-Government System Analysis Johansyah, Oky Nur Pratiwi
PINISI Discretion Review Volume 7, Issue 2, March 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v7i2.63119

Abstract

This research uses the method Narrative Literature Review to explore the implementation of information technology in improving the quality of public services, especially through e-Government systems, in Indonesia. The results and discussion of the cited literature show that the application of information technology has produced a number of significant impacts. First, the majority of local governments have demonstrated a commitment to adopting information technology to improve public services, such as through the creation of government applications and websites. Second, the technical and human resource capacity to support e-Government has increased in most local governments, with an increase in the number of skilled human resources in IT and training efforts undertaken. Third, the implementation of e-Government has provided added value in increasing public access to government services and increasing administrative efficiency. However, there are still challenges that need to be overcome, such as the low quality of human resources, low public awareness of the importance of technology-based public services, and budget limitations. To overcome these challenges, continuous efforts are needed to increase human resource capacity, increase outreach to the community, and adequate budget allocation. Thus, the implementation of e-Government in Indonesia has the potential to be more successful in improving the quality of public services.
Management of Drought Emergency Response Through the “Air Disuntik Resahpun Terobati” Program at the Perusahaan Air Minum Tirta Mangkaluku Kota Palopo Johansyah, Oky Nur Pratiwi; Purnomo, Eko Cahyo; Darwis, Muh.
PINISI Discretion Review Volume 8, Issue 1, September 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v8i1.68247

Abstract

The purpose of this research is to find out 1) How is the Management of Drought Emergency Response Management through the Air disuntik Resahpun Terobati Program at Perusahaan Air Minum Tirta Mangkuluku of Palopo City; 2) Supporting and inhibiting factors in carrying out drought emergency response through the Air disuntik Resahpun Terobati Program at Perusahaan Air Minum Tirta Mangkuluku in Palopo City. This type of research is qualitative descriptive. Data collection by means of observation, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation, and conclusion drawing. The results showed that 1) Management of drought emergency response through the “air disuntik resahpun terobati” program at the perusahaan air minum tirta mangkaluku kota Palopo from indicators of planning, organizing, and supervision can be said to be effective, but the implementation indicators cannot be said to be effective, seen from the absence of a definite scheme in its implementation, the uncertainty of time in the distribution process due to problems with the distance or location of water sources that are quite far away and non-technical problems, and the limitations of the fleet require assistance from related parties. 2) Supporting factors such as support from related parties, a clear organizational structure and employee motivation in providing services to the community so that the services provided can be maximized. The inhibiting factors are the lack of community awareness and the distance of distribution which is quite far so that it causes uncertainty in time. 
Co-Authors Abdul Rahman Aina, Asri Nur Aris Baharuddin Aslinda, Andi Darman Manda Manda Dewi Walahe Fajar, Rahmat Fitri, Anisa Haedar Akib Halim, Didin Herlina Sakawati Herling, Herling Herman Dody Herman H. Iskandar, Didik Ismail Ismail Karyawati, Seni Kemal Sandi Khaeruddin Khaeruddin Muh. Darwis Muh. Nur Yamin Muhammad Guntur, Muhammad Mutaharah, Shofyah Novayanti Sopia Rukmana Novayanti Sopia Rukmana Novayanti Sopia Rukmana, Novayanti Sopia Nur, Andi Cudai Nurhidayah Nurhidayah Nurmala Sari Paramitha, Dyan Purna , Zarni Adia Purnomo, Eko Cahyo Putri, Andini Eka Rahmat Kurniawan Ristiana, Evi Ruslan, Muh Reza Hidayat Sakawati, Herlina Sari, Vita Sirajuddin Saleh Sopia Rukmana, Novayanti Sri Riski Wulandari Sulmiah Sulmiah, Sulmiah Sulmiah, Sulmiah Syahar, Mulyadi Syam, Febrianto Umar, Nur Fadhilah Waru, Andi Tenri Widyawati Yamin, Muh Nur Zarni Adia Purna Zarni Aida Purna