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All Journal Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi JPGI (Jurnal Penelitian Guru Indonesia) Jurnal Mantik Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Majalah Ilmiah UPI YPTK Jurnal Pengabdian dan Edukasi Sekolah (Jubaedah) Jurnal Ekonomi Jurnal Administrasi Kantor Journal Of Science Education And Management Business Journal of International Conference Proceedings YASIN: Jurnal Pendidikan dan Sosial Budaya Journal Publicuho Jurnal Hukum Ekonomi Syariah : AICONOMIA Bata Ilyas Educational Management Review Cakrawala : Management Science Journal Fundamental and Applied Management Journal
Helia, Suhelmi
Sekolah Tinggi Ilmu Ekonomi KBP
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Pengaruh Desain Interior, Harga Dan Kualitas Produk Terhadap Loyalitas Konsumen Pada Kedai Bakso Winda Cabang Air Haji, Pesisir Selatan Winda Almi Juliati; Suhelmi Helia
Journal of Science Education and Management Business Vol. 5 No. 2 (2026): JOSEMB (Journal Of Science Education And Management Business)
Publisher : Riset Sinergi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62357/joseamb.v5i2.1131

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh desain interior, harga, dan kualitas produk terhadap loyalitas konsumen pada Kedai Bakso Winda Cabang Air Haji, Pesisir Selatan, di tengah persaingan industri kuliner yang semakin ketat dan fluktuasi jumlah pelanggan sepanjang tahun 2024. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 100 responden yang dipilih berdasarkan rumus Hair dari total populasi 7.206 konsumen. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan uji validitas, reliabilitas, uji asumsi klasik, serta analisis regresi linear berganda dan uji t. Hasil penelitian menunjukkan bahwa desain interior, harga, dan kualitas produk berpengaruh positif dan signifikan terhadap loyalitas konsumen, yang berarti semakin baik tata ruang dan kenyamanan tempat, semakin sesuai harga dengan manfaat yang diterima, serta semakin tinggi kualitas produk yang dirasakan, maka semakin tinggi pula tingkat loyalitas konsumen terhadap Kedai Bakso Winda
Pengaruh Quality of Work Life dan Knowledge Management terhadap Organizational Citizenship Behavior (OCB) pada Pegawai Bank Nagari Simpang Empat Helli Fransisca; Suhelmi Helia
YASIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v6i3.9883

Abstract

Excellent and high-quality human resources are an important factor in supporting the achievement of organizational goals, including in the banking sector, which requires employees to work professionally and demonstrate voluntary work behavior beyond their formal duties. This study aimed to analyze the effect of quality of work life and knowledge management on the organizational citizenship behavior (OCB) of employees at Bank Nagari Simpang Empat Branch. This study used a quantitative approach with a survey design. The research population included all 84 employees of Bank Nagari Simpang Empat Branch, consisting of 53 permanent employees and 31 outsourced employees. The sampling technique used was total sampling, so the entire population was included as respondents. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS version 25.0. The results showed that quality of work life had a positive and significant effect on OCB. Knowledge management also had a positive and significant effect on OCB. Simultaneously, the two variables had a positive and significant effect on employees’ OCB. These findings confirm that improving the quality of work life and knowledge management plays an important role in encouraging employees’ voluntary work behavior. The implications of this study indicate the need for banking organizations to strengthen a work environment that supports employee well-being and optimize knowledge management as a human resource development strategy oriented toward improving organizational performance.
The Effectiveness of E-Government Implementation in the Digital Transformation of Public Administration in 3T Regions Suhelmi Helia; Ogie Pryanka Adhelin
CAKRAWALA : Management Science Journal Vol. 3 No. 1 (2026): Cakrawala Management Science Journal - Mei
Publisher : Yayasan Edukasi Cakrawala Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63541/c773kq80

Abstract

Digital transformation is a critical strategy for enhancing efficiency and accountability in public administration. However, e-Government implementation in Indonesia's disadvantaged, frontier, and outermost (3T) regions faces significant challenges, including limited infrastructure, low digital competence, and institutional constraints. This study analyzes the effect of e-Government on public administration effectiveness, focusing on ICT infrastructure, employee digital competence, organizational change management, and internal regulatory support. Using a quantitative approach, data were collected from 100 civil servants in the Mentawai Islands Regency via structured Likert-scale questionnaires and analyzed through multiple linear regression. Results show that all variables positively and significantly affect administrative effectiveness, both partially and simultaneously. ICT infrastructure improves service accessibility, digital competence optimizes system use, change management supports transformation readiness, and regulatory support ensures governance consistency. The study concludes that successful e-Government requires an integrated approach combining technological readiness, human capability, organizational adaptability, and supportive regulation, offering practical insights for policymakers in structurally constrained regions.
Pengaruh reward dan disiplin kerja terhadap prestasi kerja personel bhabinkamtibmas polres Joti Putra Wijaya; Suhelmi Helia
JPGI (Jurnal Penelitian Guru Indonesia) Vol. 11 No. 2 (2026): JPGI
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/027055jpgi0005

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh reward dan disiplin kerja terhadap prestasi kerja personel Bhabinkamtibmas Polres Kabupaten Kerinci, baik secara parsial maupun simultan. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan deskriptif. Populasi sekaligus sampel berjumlah 102 orang personel yang ditetapkan melalui teknik sampling jenuh (sensus). Pengumpulan data dilakukan melalui penyebaran kuesioner dengan skala Likert yang berisi pernyataan terkait variabel prestasi kerja, reward, dan disiplin kerja. Data dianalisis menggunakan teknik analisis regresi linear berganda yang didukung oleh uji parsial (uji t), uji simultan (uji F), serta koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa secara parsial reward berpengaruh positif dan signifikan terhadap prestasi kerja, demikian pula disiplin kerja berpengaruh positif dan signifikan terhadap prestasi kerja. Secara simultan, kedua variabel terbukti berpengaruh signifikan terhadap prestasi kerja. Besarnya kontribusi reward dan disiplin kerja dalam menjelaskan variasi prestasi kerja adalah sebesar 64,3%, sedangkan sisanya 35,7% dipengaruhi oleh variabel lain yang tidak diteliti dalam penelitian ini.
Competence and public service orientation as determinants of leg-islative performance: a study of members of the Kerinci regency regional house of representatives Novandri Panca Putra; Suhelmi Helia
JPGI (Jurnal Penelitian Guru Indonesia) Vol. 11 No. 2 (2026): JPGI
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/027117jpgi0005

Abstract

Legislator performance is a critical determinant of the effectiveness of regional development oversight, yet it remains underexplored empirically at the regency-level legislature. This study examines the effect of competence and public service orientation on legislator performance among members of the Kerinci Regency Regional House of Representatives (DPRD), both partially and simultaneously. A quantitative associative approach was employed with a population of 30 DPRD members selected through total sampling. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression, t-tests, F-tests, and the coefficient of determination. The results show that competence has a positive and significant effect on legislator performance (t = 3.122; sig = 0.004), as does public service orientation (t = 9.649; sig = 0.000). Simultaneously, both variables significantly affect performance (F = 49.613; sig = 0.000), contributing 78.6%. These findings confirm the need to strengthen legislators’ technical capacity and public-interest orientation simultaneously to optimize legislative oversight at the regional level.
Coworker Support and OCB: Mediating Effects of Job Satisfaction and Motivation Nelli Roza; Sumiati Sumiati; Suhelmi Helia; Afriyeni Afriyeni; Era Syafitri; Heriyandi Heriyandi
Journal of International Conference Proceedings Vol 8, No 7 (2025): 2025 Bali ICPM Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i7.4488

Abstract

This study looks at how colleague support affects Organisational Citizenship Behaviour (OCB) among nurses at RSUD Embung Fatimah, Batam, with an emphasis on the mediating functions of work motivation and job satisfaction.  With job satisfaction and motivation at work acting as mediators, the goal is to investigate the relationship between colleague support and OCB.  The study employed a quantitative methodology and an explanatory research design, with 146 nurses chosen by stratified random sampling.  SEM-PLS, or structural equation modeling-partial least squares, was used to analyse the data after it was gathered through the use of standardised questionnaires.  Job satisfaction strongly mediates the association between coworker support and OCB, according to the results, which also suggest that coworker support has a favourable impact on work motivation and job satisfaction.  However, OCB is neither directly impacted by nor mediates the relationship with job motivation.  In order to promote behaviours that increase organisational success, these findings highlight the need of establishing a supportive work environment.  To improve nurse service quality, hospital administration should concentrate on creating a collaborative culture
ANALISIS PENGARUH KEPEMIMPINAN AUTENTIK, KECERDASAN SOSIAL, DAN NILAI INSTANSI TERHADAP KOMITMEN ORGANISASI POLISI POLRES PESISIR SELATAN Syafri Afrizal; Suhelmi Helia
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 12, No 2 (2026): VOLUME XII NO. 2 APRIL 2026
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v12i2.7923

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Kepemimpinan Autentik, Kecerdasan Sosial, dan Nilai Instansi terhadap Komitmen Organisasi personel Polres Pesisir Selatan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi dalam penelitian ini adalah seluruh personel Polres Pesisir Selatan yang berjumlah 211 orang, dengan jumlah sampel sebanyak 65 responden yang ditentukan menggunakan teknik non-probability sampling dengan metode accidental sampling. Pengumpulan data dilakukan melalui kuesioner, sedangkan analisis data menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa Kepemimpinan Autentik berpengaruh positif terhadap Komitmen Organisasi, yang berarti bahwa penerapan kepemimpinan yang jujur, konsisten, dan memberikan keteladanan mampu meningkatkan loyalitas dan keterikatan anggota terhadap organisasi. Kecerdasan Sosial juga berpengaruh positif terhadap Komitmen Organisasi, dimana kemampuan personel dalam memahami diri, mengelola emosi, serta berinteraksi secara efektif dapat meningkatkan keterikatan terhadap organisasi. Selain itu, Nilai Instansi berpengaruh positif terhadap Komitmen Organisasi, yang menunjukkan bahwa penghayatan terhadap nilai-nilai organisasi seperti integritas, profesionalisme, dan tanggung jawab dapat memperkuat komitmen anggota. Secara simultan, Kepemimpinan Autentik, Kecerdasan Sosial, dan Nilai Instansi berpengaruh positif terhadap Komitmen Organisasi personel Polres Pesisir Selatan. Kata kunci: Kepemimpinan Autentik, Kecerdasan Sosial, Nilai Instansi, Komitmen Organisasi 
ANALISIS PENGARUH KETERLIBATAN SOSIAL, TEKNOLOGI DIGITAL, DAN KETAHANAN MENTAL TERHADAP KEPUASAN KERJA DI ERA DIGITAL PERSONEL POLRES PESISIR SELATAN Usman Kamal; Suhelmi Helia
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 12, No 2 (2026): VOLUME XII NO. 2 APRIL 2026
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v12i2.7928

Abstract

 Penelitian ini bertujuan untuk menganalisis pengaruh Keterlibatan Sosial, Teknologi Digital, dan Ketahanan Mental terhadap Kepuasan Kerja personel Polres Pesisir Selatan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi dalam penelitian ini adalah seluruh personel Polres Pesisir Selatan, dengan jumlah sampel sebanyak 65 responden yang dipilih menggunakan teknik total sampling berdasarkan kriteria tertentu. Pengumpulan data dilakukan melalui kuesioner, sedangkan analisis data menggunakan analisis regresi linier berganda dengan bantuan program IBM SPSS. Hasil penelitian menunjukkan bahwa Keterlibatan Sosial berpengaruh positif dan signifikan terhadap Kepuasan Kerja, yang berarti personel yang aktif dalam interaksi sosial, kerja sama, dan partisipasi organisasi cenderung memiliki tingkat kepuasan kerja yang lebih tinggi. Teknologi Digital juga berpengaruh positif dan signifikan terhadap Kepuasan Kerja, dimana penguasaan dan pemanfaatan teknologi digital secara efektif mendukung kelancaran komunikasi, koordinasi, dan pelaksanaan tugas. Selain itu, Ketahanan Mental berpengaruh positif dan signifikan terhadap Kepuasan Kerja, yang menunjukkan bahwa personel dengan ketahanan mental yang baik mampu menghadapi tekanan kerja sehingga merasa lebih puas dalam pekerjaannya. Secara simultan, Keterlibatan Sosial, Teknologi Digital, dan Ketahanan Mental berpengaruh positif dan signifikan terhadap Kepuasan Kerja. Nilai koefisien determinasi (R²) sebesar 59,3%, yang menunjukkan bahwa variasi kepuasan kerja dapat dijelaskan oleh ketiga variabel tersebut, sedangkan sisanya dipengaruhi oleh faktor lain di luar model penelitian. Kesimpulan penelitian ini menegaskan bahwa pengembangan keterlibatan sosial, pemanfaatan teknologi digital, dan penguatan ketahanan mental secara simultan merupakan faktor penting dalam meningkatkan kepuasan kerja personel Polres Pesisir Selatan di era digital. Kata Kunci: Keterlibatan Sosial, Teknologi Digital, Ketahanan Mental, Kepuasan Kerja. 
Digital Competency Gap and Organizational Readiness in E-Government Implementation across Indonesia's 3T Regions Suhelmi Helia; Asnil Asnil; Ronal Regen; Wazirman Wazirman
Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i2.912

Abstract

The implementation of e-government in Indonesia's disadvantaged, frontier, and outermost (3T) regions still faces various challenges related to the digital competence of civil servants, human resource management support, and organizational readiness. Previous research has focused more on technological and infrastructure aspects, while the integrated role of human resource capacity and organizational readiness in supporting e-government implementation is still limited. Based on the Resource-Based View (RBV), Technology Acceptance Model (TAM), and Organizational Readiness perspective, this study aims to analyze the influence of Digital Competency and Human Resource Management Support on E-Government Implementation through Organizational Readiness. The study uses a quantitative explanatory approach involving 200 government officials in the disadvantaged, frontier, and outermost (3T) regions of Indonesia. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results show that Digital Competency and Human Resource Management Support have a positive and significant effect on Organizational Readiness and E-Government Implementation. Organizational Readiness also positively influences E-Government Implementation and partially mediates the relationship between Digital Competency and Human Resource Management Support with E-Government Implementation. The research model has moderate explanatory power, with R2 values of 0.392 for Organizational Readiness and 0.521 for E-Government Implementation. This finding emphasizes the importance of strengthening organizational readiness as a key mechanism to optimize sustainable digital transformation in local governments within the disadvantaged, frontier, and outermost (3T) regions.
Pengaruh Kerjasama Tim dan Komunikasi terhadap Kinerja Pegawai Pada Dinas Pendidikan Kabupaten Kerinci dengan Disiplin Kerja sebagai Variabel Intervening Devia Adriani; Suhelmi Helia
Jurnal Hukum Ekonomi Syariah : AICONOMIA Vol. 4 No. 1 (2025): Jurnal Hukum Ekonomi Syariah : AICONOMIA (edisi Khusus)
Publisher : Fakultas Syariah IAIN Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/acm.v4i1.6921

Abstract

This study examines the effects of teamwork and communication on employee performance with work discipline as an intervening variable at the Kerinci Regency Education Office. An associative quantitative approach was applied using a census method involving 45 civil servants. Data were collected through Likert-scale questionnaires and analyzed using path analysis with SPSS. The findings indicate that teamwork, communication, and work discipline have positive and significant effects on employee performance. Teamwork and communication also significantly influence work discipline. Furthermore, work discipline mediates the relationship between teamwork, communication, and performance. The model explains 50,8% of the variance in employee performance. These results emphasize the strategic role of collaboration, effective organizational communication, and work discipline in enhancing public sector performance.
Co-Authors Afriyeni, Afriyeni Aldi Riswanto Aminur Aminur Andestra Fisika Apral Darman Apriyeni, Deltri Asnil Asnil Asrina Yanti Benny Armiyuza Bibendri Bibendri Budi Chandra Claudia Ivonne Dafit Ardi Darmendra Darmendra Darwin Darwin Desmarwan Desmarwan Devia Adriani Diat Tri Hananda Elly Hendrayati Elva Dona Endra Endra Era Syafitri Fajar, Harini Ningrum Farouk, Farouk Fernos, Jhon Firdaus Basbeth Helli Fransisca Heriyandi Heriyandi Herlinda, Alnungki  Herlinda, Alnungki  Herni Pratiwi Hidayati, Habibatul Intan Permata Bunda Intan Ira Valentina Silalahi Jerry Supriawan Joti Putra Wijaya Khamri, Alis Lismawati, Lismawati. R Marlius, Doni Martha, Lidya Muhammad Arif Abdul Hakim Neldawati, Neldawati Nelli Roza Nirpa srihayu Novandri Panca Putra Nur Fitriyani Sahamony Ogie Pryanka Adhelin Prastika, Anastatia Putra, Elsanra Eka Ratnasartika Aprilyani Regen, Ronal Rian Naveria Riki Chandra Roli Eko Purnama Ronal Regen Roni Maiwadri Ropi Depian Wandri Safriwan Safriwan Salmi Salmi Sapari Septiadi Suharizal Suharyadi Suharyadi Sumiati Sumiati Susriyanti, Susriyanti Syafri Afrizal Syamsi Arifin Syamsuddin Syamsuddin Tetti Eka Dharma Usman Kamal Wazirman Wazirman Willy Andi Eka Sandra Winda Almi Juliati Yasmirwati Yasmirwati Yoki oktorizka yulina eliza Zusmawati