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All Journal Jurnal Mantik Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Majalah Ilmiah UPI YPTK Jurnal Pengabdian dan Edukasi Sekolah (Jubaedah) Jurnal Ekonomi Jurnal Administrasi Kantor International Journal of Islamic Business and Management Review Journal of International Conference Proceedings Journal Publicuho
Helia, Suhelmi
Sekolah Tinggi Ilmu Ekonomi KBP
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Factors Influencing Performance of Employees at Department of Police and Firefighters Efendi, Adrizal; Iqbal, Muhammad; Nugraha, Vicky Afriyan; Helia, Suhelmi
International Journal of Islamic Business and Management Review Vol. 5 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v5i1.1367

Abstract

This study aims to examine the effects of: Role conflict on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. Workload on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. Work stress on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. Role conflict, workload, and work stress jointly on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. The population for this study comprised all employees of the Civil Service Police Unit and Fire Department of Kerinci Regency, totaling 44 individuals. The sampling technique employed was total sampling (i.e., the entire population), resulting in a sample size of 42 employees. The results of the study indicate that: Role conflict has a negative effect on the performance of Satpol PP and Fire Department employees of Kerinci Regency. Workload has a negative effect on the performance of Satpol PP and Fire Department employees of Kerinci Regency. Work stress has a negative effect on the performance of Satpol PP and Fire Department employees of Kerinci Regency. Together, role conflict, workload, and work stress significantly affect the performance of Satpol PP and Fire Department employees of Kerinci Regency. Based on the conclusions above, the researcher offers the following suggestions: Clear Role Definition Management needs to clarify job descriptions and responsibilities for each employee to avoid overlapping duties. Workload Management Workload should be adjusted according to the capacity and competence of employees. Regular evaluation of workload is essential to prevent excessive fatigue. Work Stress Management Psychological support programs are needed, such as regular counseling, stress management training, and the creation of a comfortable and communicative work environment. Human Resource Development and Regular Training Enhancing employee capacity through regular training will help them manage work pressure and improve the quality of public service delivery. Employee Performance, Role Conflict, Workload, Work Stress
Coworker Support and OCB: Mediating Effects of Job Satisfaction and Motivation Roza, Nelli; Sumiati, Sumiati; Helia, Suhelmi; Afriyeni, Afriyeni; Syafitri, Era; Heriyandi, Heriyandi
Journal of International Conference Proceedings Vol 8, No 7 (2025): 2025 Bali ICPM Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i7.4488

Abstract

This study looks at how colleague support affects Organisational Citizenship Behaviour (OCB) among nurses at RSUD Embung Fatimah, Batam, with an emphasis on the mediating functions of work motivation and job satisfaction.  With job satisfaction and motivation at work acting as mediators, the goal is to investigate the relationship between colleague support and OCB.  The study employed a quantitative methodology and an explanatory research design, with 146 nurses chosen by stratified random sampling.  SEM-PLS, or structural equation modeling-partial least squares, was used to analyse the data after it was gathered through the use of standardised questionnaires.  Job satisfaction strongly mediates the association between coworker support and OCB, according to the results, which also suggest that coworker support has a favourable impact on work motivation and job satisfaction.  However, OCB is neither directly impacted by nor mediates the relationship with job motivation.  In order to promote behaviours that increase organisational success, these findings highlight the need of establishing a supportive work environment.  To improve nurse service quality, hospital administration should concentrate on creating a collaborative culture
Co-Authors Afriyeni, Afriyeni Aldi Riswanto Aminur Aminur Andestra Fisika Apral Darman Apriyeni, Deltri Asrina Yanti Benny Armiyuza Bibendri Bibendri Budi Chandra Claudia Ivonne Dafit Ardi Darmendra Darmendra Darwin Darwin Desmarwan Desmarwan Diat Tri Hananda Efendi, Adrizal Elly Hendrayati Elva Dona Endra Endra Fajar, Harini Ningrum Farouk, Farouk Fernos, Jhon Firdaus Basbeth Heriyandi, Heriyandi Herlinda, Alnungki  Herlinda, Alnungki  Herni Pratiwi Hidayati, Habibatul Ira Valentina Silalahi Jerry Supriawan Khamri, Alis Lismawati, Lismawati. R Marlius, Doni Muhammad Arif Abdul Hakim Muhammad Iqbal Neldawati, Neldawati Nirpa srihayu Nugraha, Vicky Afriyan Nur Fitriyani Sahamony Prastika, Anastatia Putra, Elsanra Eka Ratnasartika Aprilyani Regen, Ronal Rian Naveria Riki Chandra Roli Eko Purnama Roni Maiwadri Ropi Depian Wandri Roza, Nelli Safriwan Safriwan Salmi Salmi Sapari Septiadi Suharizal Suharyadi Suharyadi Sumiati Sumiati Susriyanti, Susriyanti Syafitri, Era Syamsi Arifin Syamsuddin Syamsuddin Tetti Eka Dharma Willy Andi Eka Sandra Yasmirwati Yasmirwati Yoki oktorizka yulina eliza