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Factors Influencing Performance of Employees at Department of Police and Firefighters Efendi, Adrizal; Iqbal, Muhammad; Nugraha, Vicky Afriyan; Helia, Suhelmi
International Journal of Islamic Business and Management Review Vol. 5 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v5i1.1367

Abstract

This study aims to examine the effects of: Role conflict on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. Workload on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. Work stress on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. Role conflict, workload, and work stress jointly on the performance of employees of the Satpol PP and Fire Department of Kerinci Regency. The population for this study comprised all employees of the Civil Service Police Unit and Fire Department of Kerinci Regency, totaling 44 individuals. The sampling technique employed was total sampling (i.e., the entire population), resulting in a sample size of 42 employees. The results of the study indicate that: Role conflict has a negative effect on the performance of Satpol PP and Fire Department employees of Kerinci Regency. Workload has a negative effect on the performance of Satpol PP and Fire Department employees of Kerinci Regency. Work stress has a negative effect on the performance of Satpol PP and Fire Department employees of Kerinci Regency. Together, role conflict, workload, and work stress significantly affect the performance of Satpol PP and Fire Department employees of Kerinci Regency. Based on the conclusions above, the researcher offers the following suggestions: Clear Role Definition Management needs to clarify job descriptions and responsibilities for each employee to avoid overlapping duties. Workload Management Workload should be adjusted according to the capacity and competence of employees. Regular evaluation of workload is essential to prevent excessive fatigue. Work Stress Management Psychological support programs are needed, such as regular counseling, stress management training, and the creation of a comfortable and communicative work environment. Human Resource Development and Regular Training Enhancing employee capacity through regular training will help them manage work pressure and improve the quality of public service delivery. Employee Performance, Role Conflict, Workload, Work Stress
Coworker Support and OCB: Mediating Effects of Job Satisfaction and Motivation Roza, Nelli; Sumiati, Sumiati; Helia, Suhelmi; Afriyeni, Afriyeni; Syafitri, Era; Heriyandi, Heriyandi
Journal of International Conference Proceedings Vol 8, No 7 (2025): 2025 Bali ICPM Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v8i7.4488

Abstract

This study looks at how colleague support affects Organisational Citizenship Behaviour (OCB) among nurses at RSUD Embung Fatimah, Batam, with an emphasis on the mediating functions of work motivation and job satisfaction.  With job satisfaction and motivation at work acting as mediators, the goal is to investigate the relationship between colleague support and OCB.  The study employed a quantitative methodology and an explanatory research design, with 146 nurses chosen by stratified random sampling.  SEM-PLS, or structural equation modeling-partial least squares, was used to analyse the data after it was gathered through the use of standardised questionnaires.  Job satisfaction strongly mediates the association between coworker support and OCB, according to the results, which also suggest that coworker support has a favourable impact on work motivation and job satisfaction.  However, OCB is neither directly impacted by nor mediates the relationship with job motivation.  In order to promote behaviours that increase organisational success, these findings highlight the need of establishing a supportive work environment.  To improve nurse service quality, hospital administration should concentrate on creating a collaborative culture
Pengaruh Green Product, Green Packaging, Environmental Knowledge Terhadap Keputusan Pembelian Produk The Body Shop di Basko Grand Mall Kota Padang Intan, Intan Permata Bunda; Lidya Martha; Zusmawati; Suhelmi Helia
Bata Ilyas Educational Management Review Vol. 5 No. 2: July - December
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/biemr.v6i1.3784

Abstract

Penelitian ini bertujuan menganalisis pengaruh Green Product, Green Packaging, dan Environmental Knowledge terhadap Keputusan Pembelian produk The Body Shop di Basko Grand Mall Kota Padang. Landasan teori yang digunakan adalah Theory of Planned Behavior. Penelitian ini menggunakan pendekatan kuantitatif dengan populasi nya adalah konsumen The Body Shop Basko Grand Mall Kota Padang sebanyak 345 konsumen. Jumlah sampel dalam penelitian ini adalah 100 responden yang ditentukan melalui rumus Taro Yamane dengan teknik insidental sampling. Data dikumpulkan melalui penyebaran kuesioner dan dianalisis menggunakan regresi linear berganda dengan bantuan aplikasi SPSS. Hasil penelitian menunjukkan bahwa Green Product berpengaruh positif dan signifikan terhadap keputusan pembelian, Green Packaging berpengaruh negatif dan signifikan terhadap keputusan pembelian, serta Environmental Knowledge berpengaruh positif dan signifikan terhadap keputusan pembelian. Kesimpulan dari penelitian ini menekankan bahwa Green Product dan Environmental Knowledge mampu meningkatkan keputusan pembelian, sedangkan persepsi terhadap Green Packaging justru menurunkan keputusan pembelian.
ANALISIS PENGARUH KEPEMIMPINAN AUTENTIK, KECERDASAN SOSIAL, DAN NILAI INSTANSI TERHADAP KOMITMEN ORGANISASI POLISI POLRES PESISIR SELATAN Afrizal, Syafri; Helia, Suhelmi
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 12, No 2 (2026): VOLUME XII NO. 2 APRIL 2026
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v12i2.7923

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Kepemimpinan Autentik, Kecerdasan Sosial, dan Nilai Instansi terhadap Komitmen Organisasi personel Polres Pesisir Selatan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi dalam penelitian ini adalah seluruh personel Polres Pesisir Selatan yang berjumlah 211 orang, dengan jumlah sampel sebanyak 65 responden yang ditentukan menggunakan teknik non-probability sampling dengan metode accidental sampling. Pengumpulan data dilakukan melalui kuesioner, sedangkan analisis data menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa Kepemimpinan Autentik berpengaruh positif terhadap Komitmen Organisasi, yang berarti bahwa penerapan kepemimpinan yang jujur, konsisten, dan memberikan keteladanan mampu meningkatkan loyalitas dan keterikatan anggota terhadap organisasi. Kecerdasan Sosial juga berpengaruh positif terhadap Komitmen Organisasi, dimana kemampuan personel dalam memahami diri, mengelola emosi, serta berinteraksi secara efektif dapat meningkatkan keterikatan terhadap organisasi. Selain itu, Nilai Instansi berpengaruh positif terhadap Komitmen Organisasi, yang menunjukkan bahwa penghayatan terhadap nilai-nilai organisasi seperti integritas, profesionalisme, dan tanggung jawab dapat memperkuat komitmen anggota. Secara simultan, Kepemimpinan Autentik, Kecerdasan Sosial, dan Nilai Instansi berpengaruh positif terhadap Komitmen Organisasi personel Polres Pesisir Selatan. Kata kunci: Kepemimpinan Autentik, Kecerdasan Sosial, Nilai Instansi, Komitmen Organisasi 
ANALISIS PENGARUH KETERLIBATAN SOSIAL, TEKNOLOGI DIGITAL, DAN KETAHANAN MENTAL TERHADAP KEPUASAN KERJA DI ERA DIGITAL PERSONEL POLRES PESISIR SELATAN Kamal, Usman; Helia, Suhelmi
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 12, No 2 (2026): VOLUME XII NO. 2 APRIL 2026
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v12i2.7928

Abstract

 Penelitian ini bertujuan untuk menganalisis pengaruh Keterlibatan Sosial, Teknologi Digital, dan Ketahanan Mental terhadap Kepuasan Kerja personel Polres Pesisir Selatan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi dalam penelitian ini adalah seluruh personel Polres Pesisir Selatan, dengan jumlah sampel sebanyak 65 responden yang dipilih menggunakan teknik total sampling berdasarkan kriteria tertentu. Pengumpulan data dilakukan melalui kuesioner, sedangkan analisis data menggunakan analisis regresi linier berganda dengan bantuan program IBM SPSS. Hasil penelitian menunjukkan bahwa Keterlibatan Sosial berpengaruh positif dan signifikan terhadap Kepuasan Kerja, yang berarti personel yang aktif dalam interaksi sosial, kerja sama, dan partisipasi organisasi cenderung memiliki tingkat kepuasan kerja yang lebih tinggi. Teknologi Digital juga berpengaruh positif dan signifikan terhadap Kepuasan Kerja, dimana penguasaan dan pemanfaatan teknologi digital secara efektif mendukung kelancaran komunikasi, koordinasi, dan pelaksanaan tugas. Selain itu, Ketahanan Mental berpengaruh positif dan signifikan terhadap Kepuasan Kerja, yang menunjukkan bahwa personel dengan ketahanan mental yang baik mampu menghadapi tekanan kerja sehingga merasa lebih puas dalam pekerjaannya. Secara simultan, Keterlibatan Sosial, Teknologi Digital, dan Ketahanan Mental berpengaruh positif dan signifikan terhadap Kepuasan Kerja. Nilai koefisien determinasi (R²) sebesar 59,3%, yang menunjukkan bahwa variasi kepuasan kerja dapat dijelaskan oleh ketiga variabel tersebut, sedangkan sisanya dipengaruhi oleh faktor lain di luar model penelitian. Kesimpulan penelitian ini menegaskan bahwa pengembangan keterlibatan sosial, pemanfaatan teknologi digital, dan penguatan ketahanan mental secara simultan merupakan faktor penting dalam meningkatkan kepuasan kerja personel Polres Pesisir Selatan di era digital. Kata Kunci: Keterlibatan Sosial, Teknologi Digital, Ketahanan Mental, Kepuasan Kerja. 
Pengaruh Kerjasama Tim dan Komunikasi terhadap Kinerja Pegawai Pada Dinas Pendidikan Kabupaten Kerinci dengan Disiplin Kerja sebagai Variabel Intervening Adriani, Devia; Helia, Suhelmi
Jurnal Hukum Ekonomi Syariah : AICONOMIA Vol. 4 No. 1 (2025): Jurnal Hukum Ekonomi Syariah : AICONOMIA (edisi Khusus)
Publisher : Fakultas Syariah IAIN Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/acm.v4i1.6921

Abstract

This study examines the effects of teamwork and communication on employee performance with work discipline as an intervening variable at the Kerinci Regency Education Office. An associative quantitative approach was applied using a census method involving 45 civil servants. Data were collected through Likert-scale questionnaires and analyzed using path analysis with SPSS. The findings indicate that teamwork, communication, and work discipline have positive and significant effects on employee performance. Teamwork and communication also significantly influence work discipline. Furthermore, work discipline mediates the relationship between teamwork, communication, and performance. The model explains 50,8% of the variance in employee performance. These results emphasize the strategic role of collaboration, effective organizational communication, and work discipline in enhancing public sector performance.
Pengaruh Desain Interior, Harga Dan Kualitas Produk Terhadap Loyalitas Konsumen Pada Kedai Bakso Winda Cabang Air Haji, Pesisir Selatan Winda Almi Juliati; Suhelmi Helia
Journal of Science Education and Management Business Vol. 5 No. 2 (2026): JOSEMB (Journal Of Science Education And Management Business)
Publisher : Riset Sinergi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh desain interior, harga, dan kualitas produk terhadap loyalitas konsumen pada Kedai Bakso Winda Cabang Air Haji, Pesisir Selatan, di tengah persaingan industri kuliner yang semakin ketat dan fluktuasi jumlah pelanggan sepanjang tahun 2024. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 100 responden yang dipilih berdasarkan rumus Hair dari total populasi 7.206 konsumen. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan uji validitas, reliabilitas, uji asumsi klasik, serta analisis regresi linear berganda dan uji t. Hasil penelitian menunjukkan bahwa desain interior, harga, dan kualitas produk berpengaruh positif dan signifikan terhadap loyalitas konsumen, yang berarti semakin baik tata ruang dan kenyamanan tempat, semakin sesuai harga dengan manfaat yang diterima, serta semakin tinggi kualitas produk yang dirasakan, maka semakin tinggi pula tingkat loyalitas konsumen terhadap Kedai Bakso Winda
Pengaruh Quality of Work Life dan Knowledge Management terhadap Organizational Citizenship Behavior (OCB) pada Pegawai Bank Nagari Simpang Empat Helli Fransisca; Suhelmi Helia
YASIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v6i3.9883

Abstract

Excellent and high-quality human resources are an important factor in supporting the achievement of organizational goals, including in the banking sector, which requires employees to work professionally and demonstrate voluntary work behavior beyond their formal duties. This study aimed to analyze the effect of quality of work life and knowledge management on the organizational citizenship behavior (OCB) of employees at Bank Nagari Simpang Empat Branch. This study used a quantitative approach with a survey design. The research population included all 84 employees of Bank Nagari Simpang Empat Branch, consisting of 53 permanent employees and 31 outsourced employees. The sampling technique used was total sampling, so the entire population was included as respondents. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS version 25.0. The results showed that quality of work life had a positive and significant effect on OCB. Knowledge management also had a positive and significant effect on OCB. Simultaneously, the two variables had a positive and significant effect on employees’ OCB. These findings confirm that improving the quality of work life and knowledge management plays an important role in encouraging employees’ voluntary work behavior. The implications of this study indicate the need for banking organizations to strengthen a work environment that supports employee well-being and optimize knowledge management as a human resource development strategy oriented toward improving organizational performance.
The Effectiveness of E-Government Implementation in the Digital Transformation of Public Administration in 3T Regions Suhelmi Helia; Ogie Pryanka Adhelin
CAKRAWALA : Management Science Journal Vol. 3 No. 1 (2026): Cakrawala: Management Science Journal - Mei
Publisher : Yayasan Edukasi Cakrawala Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63541/c773kq80

Abstract

Digital transformation is a critical strategy for enhancing efficiency and accountability in public administration. However, e-Government implementation in Indonesia's disadvantaged, frontier, and outermost (3T) regions faces significant challenges, including limited infrastructure, low digital competence, and institutional constraints. This study analyzes the effect of e-Government on public administration effectiveness, focusing on ICT infrastructure, employee digital competence, organizational change management, and internal regulatory support. Using a quantitative approach, data were collected from 100 civil servants in the Mentawai Islands Regency via structured Likert-scale questionnaires and analyzed through multiple linear regression. Results show that all variables positively and significantly affect administrative effectiveness, both partially and simultaneously. ICT infrastructure improves service accessibility, digital competence optimizes system use, change management supports transformation readiness, and regulatory support ensures governance consistency. The study concludes that successful e-Government requires an integrated approach combining technological readiness, human capability, organizational adaptability, and supportive regulation, offering practical insights for policymakers in structurally constrained regions.
Pengaruh reward dan disiplin kerja terhadap prestasi kerja personel bhabinkamtibmas polres Joti Putra Wijaya; Suhelmi Helia
JPGI (Jurnal Penelitian Guru Indonesia) Vol. 11 No. 2 (2026): JPGI
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/027055jpgi0005

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh reward dan disiplin kerja terhadap prestasi kerja personel Bhabinkamtibmas Polres Kabupaten Kerinci, baik secara parsial maupun simultan. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan deskriptif. Populasi sekaligus sampel berjumlah 102 orang personel yang ditetapkan melalui teknik sampling jenuh (sensus). Pengumpulan data dilakukan melalui penyebaran kuesioner dengan skala Likert yang berisi pernyataan terkait variabel prestasi kerja, reward, dan disiplin kerja. Data dianalisis menggunakan teknik analisis regresi linear berganda yang didukung oleh uji parsial (uji t), uji simultan (uji F), serta koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa secara parsial reward berpengaruh positif dan signifikan terhadap prestasi kerja, demikian pula disiplin kerja berpengaruh positif dan signifikan terhadap prestasi kerja. Secara simultan, kedua variabel terbukti berpengaruh signifikan terhadap prestasi kerja. Besarnya kontribusi reward dan disiplin kerja dalam menjelaskan variasi prestasi kerja adalah sebesar 64,3%, sedangkan sisanya 35,7% dipengaruhi oleh variabel lain yang tidak diteliti dalam penelitian ini.