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All Journal Sosio e-kons Jurnal Ilmiah Ekonomi Global Masa Kini Jurnal Ecoment Global: Kajian Bisnis dan Manajemen Jurnal Ilmu Manajemen Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat International Journal of Education, Social Studies, And Management (IJESSM) International Journal of Business and Applied Economics (IJBAE) The Eastasouth Management and Business Indo-Fintech Intellectuals: Journal of Economics and Business Indonesian Journal of Innovation Multidisipliner Research Jurnal Pengabdian Masyarakat dan Riset Pendidikan Konsumen & Konsumsi: Jurnal Manajemen (KKJM) Jurnal Manajemen Dakwah Journal of Marketing Management and Innovative Business Review Indonesian Journal of Innovation Multidisipliner Research Jurnal Manajemen Bisnis dan Terapan Jurnal Manajemen dan Bisnis (J-Mabis)
Siera Syailendra
Universitas Kader Bangsa
Religion Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Does Career Development Foster Organizational Citizenship Behavior? The Mediating Influence of Job Satisfaction Kusumawardhani, Grace; Syailendra, Siera; Yuliani, Tutik
Journal of Marketing Management and Innovative Business Review Vol. 3 No. 2 (2025): Vol. 3 No. 2 (2025): Mariobre, December 2025 (e-ISSN: 3031-4208)
Publisher : Master of Management Study Program, Universitas Kristen Indonesia Paulus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63416/mrb.v3i2.404

Abstract

This study investigates the relationship between career development, job satisfaction, and organizational citizenship behavior (OCB) by testing the mediating role of job satisfaction. Using a quantitative explanatory design, data were collected from 100 permanent employees of PT Bank Rakyat Indonesia in Bekasi and analyzed with Structural Equation Modeling–Partial Least Squares (SEM–PLS). The findings reveal that career development has a strong and positive effect on job satisfaction but does not directly influence OCB. Instead, job satisfaction significantly predicts OCB and mediates the relationship between career development and OCB. These results emphasize that career development initiatives can only foster citizenship behaviors when they enhance employees’ satisfaction with their jobs. Theoretically, the study strengthens Social Exchange Theory by highlighting job satisfaction as a critical attitudinal mechanism. Practically, the results suggest that organizations should align career development programs with employees’ psychological needs to increase satisfaction and, consequently, stimulate extra-role behaviors. Future studies are encouraged to extend the analysis across industries and adopt longitudinal designs to validate the causal pathways identified.
External and Internal Environmental Analysis of Strategic Management in the Digital Era Nasution, Nurjanah; Kespandiar, Tengku; Karyadi, Sugeng; Syailendra, Siera; Meliantari, Dian
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 6 No. 1 (2026): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v6i1.984

Abstract

Digital micro, small, and medium enterprises are micro, small, and medium enterprises that adopt digital technology in their operations, such as online sales through e-commerce, social media promotions, digital payments like QRIS and e-wallets, and digital business management. This technology aims to expand market reach, improve efficiency, competitiveness, and business growth in the digital economy era. This program is supported by national programs such as micro, small, and medium enterprises go digital. The purpose of this study is to analyze the external and internal environmental of strategic management in the digital era in small, micro, and medium enterprises. This research uses a qualitative approach with a systematic literature analysis using secondary data such as books, journals, and other related sources. The research shows that small, micro, and medium enterprises in the digital era dynamically formulate adaptive strategies based on the internal environmental, such as strengths, weaknesses, resources, and culture, as well as the external environmental, such as opportunities, threats, technological trends, and competitors. The digital era is transforming the way small, micro, and medium enterprises interact, conduct business, and create new business models that leverage data and connectivity for competitive advantage.
Strategi Pengembangan UMKM Berkelanjutan Melalui Manajemen Rantai Pasok: Pengabdian Sentot E Baskoro; Musran Munizu; Siera Syailendra; Jemadi; Bambang Sugeng Dwiyanto
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 4 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 4 Tahun 2026
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i4.5793

Abstract

Pengabdian ini bertujuan meningkatkan kapasitas UMKM melalui strategi pengembangan dan penerapan manajemen rantai pasok berkelanjutan. Pelaksanaan kegiatan dilakukan melalui beberapa tahapan, meliputi tahap persiapan dan analisis situasi awal, perencanaan program dan penyusunan modul, sosialisasi, pelatihan, workshop, pendampingan dan monitoring, serta evaluasi. Hasil kegiatan menunjukkan bahwa adanya perubahan cara pandang peserta terhadap rantai pasok, dari yang semula dipahami sebagai rangkaian aktivitas teknis yang terpisah, menjadi suatu sistem terpadu yang saling berkaitan dan memengaruhi keberlangsungan usaha secara menyeluruh. Peserta mampu memetakan struktur rantai pasok secara lebih jelas, mengidentifikasi titik-titik kritis, serta menyadari potensi risiko yang sebelumnya kurang diperhatikan, seperti ketergantungan pada satu pemasok dan pengelolaan persediaan yang belum terencana. Perbaikan juga terlihat pada pola pengadaan bahan baku dan pengendalian stok yang menjadi lebih terukur berdasarkan proyeksi kebutuhan. Dampak lanjutan tercermin pada meningkatnya efisiensi biaya operasional dan distribusi melalui proses seleksi pemasok yang lebih rasional serta penjadwalan pengiriman yang lebih terstruktur. Selain aspek teknis, kegiatan ini turut memperkuat hubungan kemitraan dengan pemasok dan pelanggan, serta menumbuhkan kesadaran terhadap pentingnya keberlanjutan usaha dalam dimensi ekonomi, sosial, dan lingkungan. Secara keseluruhan, program ini tidak hanya meningkatkan kapasitas manajerial, tetapi juga membangun orientasi strategis dan kepercayaan diri pelaku usaha dalam mengelola dan mengembangkan usahanya secara berkelanjutan.
Co-Authors Ahmad Sopyan Alfindo, Rezky Angelica, Prita Laura Anggraini , Ria Arief Yanto Rukmana Bambang Sugeng Dwiyanto Effendi, M. Annas Eti, Eti FRETTY WELTA Gilvano, Endre Gustian Djuanda Ismail, Aji Jemadi Judijanto, Loso Karyadi, Sugeng Kespandiar, Tengku Kusuma Atmaja, Efri Kusuma Atmaja Kusumawardhani, Grace Mei Rani Amalia Meliantari, Dian Mislan Sihite, Mislan Muhammad Syafri, Muhammad Musran Munizu Mustina Sari, Rahma Nasution, Nurjanah Prananingrum, Dwi Kartika Pratiwi, Feny Selly Pratiwi, Nabila Putri Primadi Candra Susanto Rasjid, Abdullah Rati Sari Rizky, Melita Ryan Firdiansyah Suryawan Safitri, Tarisa Samari, Samari Sapitri, Nurul Sari, Rati Sentot E Baskoro Setiawan, Mulkan Shinta, Ferda Sopian Sopian sopian Stiawan, Mulkan suryawan, ryan firdiansyah Tinambunan, Clara Pelita Tutik Yuliani, Tutik Umi Handayani