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All Journal JURNAL KOLABORASI Jurnal Administrasi Publik (JAP) Journal of Government and Civil Society Otoritas : Jurnal Ilmu Pemerintahan JPM (Jurnal Pemberdayaan Masyarakat) Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Public Policy Journal of Local Government Issues Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Journal of Social and Policy Issues Journal Of Contemporary Public Administration (JCPA) POLICY AND MARITIME REVIEW Jurnal Pengabdian Masyarakat Bangsa Jurnal Penelitian Pendidikan Indonesia Society Journal of Governance and Social Policy
Moh. Musleh
Universitas Hang Tuah
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Pola Kemitraan Pemerintah Kota Surabaya dan Masyarakat Dalam Pengelolaan Sampah di Jambangan Kota Surabaya Lisa, Fasihul; Rahmadini, Chesa Fabita; Musleh, Moh; Tamrin, M Husni
Kolaborasi : Jurnal Administrasi Publik Vol. 10 No. 1 (2024): April 2024
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v10i1.13071

Abstract

This research aims to examine the partnership pattern between the Surabaya City Government and the community in waste management in Jambangan. This research uses descriptive qualitative methods by collecting data through observation, interviews and documentation. In this research, several informants from the Jambangan Recycling Center (PDU) Coordinator and informants from the Environmental Service were used. The analysis of the partnership research between the Surabaya City Government and the community in waste management in Jambangan uses Nana Rukmana's Partnership theory (2006) with 3 principles, namely: (1) equality; (2) organizational openness; and (3) principle of mutual benefit. The research results show that the Jambangan PDU as a waste management facility has an important role in reducing waste generation at the Benowo Final Disposal Site (TPA). In the waste management process, waste sorting and processing is carried out in collaboration between PDU officers, community organizers and various related stakeholders. The results of this process have succeeded in reducing waste deposits to landfill by 50% to 60% every month, saving waste transportation costs, and extending the life of the landfill. Waste management at PDU Jambangan involves maggot larvae and a Rooftop Solar Power Plant (PLTSA) to make the process more sustainable and efficient. This partnership pattern provides mutual benefits in efforts to overcome waste problems and protect the environment.
Model Kolaborasi Stakeholders Dalam Pengembangan Desa Wisata Ketapanrame Berbasis Pentahelix Kumala, Gading Berlian Wati Nur; Raharjo, Atha Nabila; Musleh, Moh.; Lubis, Lunariana
Kolaborasi : Jurnal Administrasi Publik Vol. 10 No. 2 (2024): Agustus 2024
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v10i2.15366

Abstract

Penelitian ini membahas model kolaborasi stakeholders dalam pengembangan Desa Wisata Ketapanrame dengan pendekatan pentahelix, berdasarkan teori DeSeve. Tujuan utama dari penelitian ini adalah untuk mengeksplorasi peran serta kontribusi masing-masing stakeholders yang terdiri dari pemerintah, akademisi, komunitas, bisnis, dan media dalam memajukan desa wisata. Metode penelitian yang digunakan adalah kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan studi dokumentasi. Hasil penelitian menunjukkan bahwa kolaborasi yang efektif antara kelima elemen pentahelix tersebut mampu menciptakan sinergi yang positif dalam pengembangan pariwisata desa. Pemerintah berperan dalam penyediaan regulasi dan dukungan infrastruktur, akademisi memberikan kontribusi melalui penelitian dan pendidikan, komunitas lokal berperan aktif dalam pelaksanaan kegiatan wisata, sektor bisnis mendukung melalui investasi dan kemitraan, serta media berperan dalam promosi dan publikasi. Implementasi model kolaborasi ini dapat menjadi contoh bagi pengembangan desa wisata lainnya di Indonesia, dengan menekankan pentingnya kerjasama multi-stakeholder untuk mencapai tujuan pembangunan berkelanjutan. Penelitian ini menyimpulkan bahwa pengembangan desa wisata berbasis pentahelix merupakan strategi yang efektif dalam mengoptimalkan potensi lokal serta meningkatkan kesejahteraan masyarakat setempat.
Tata Kelola Badan Usaha Milik Desa "Mutiara Welirang" dalam Meningkatkan Daya Saing Desa Wisata Berbasis Good Governance di Desa Ketapanrame Senaen, Windriyani Maharani; Trianggraini, Sela Ajeng; Lubis, Lunariana; Musleh, Moh.
Kolaborasi : Jurnal Administrasi Publik Vol. 10 No. 3 (2024): Desember 2024
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v10i3.15456

Abstract

This research aims to analyze the application of good governance principles in the management of the Village-Owned Enterprise (BUMDes) "Mutiara Welirang" in Ketapanrame Village, which focuses on improving the competitiveness of the tourism village. This research uses a qualitative approach with a case study to understand how principles such as consensus, participation, accountability, transparency, and sustainability are applied in the management of the BUMDes. The results show that most of the principles of good governance are well implemented, especially in the aspects of community participation and decision-making through village deliberation. However, challenges still exist in the aspects of transparency and accountability, especially in terms of the accessibility of financial information for the community. In addition, limited human resources in management and funds for infrastructure development are major constraints in improving the competitiveness of tourism villages. This research suggests that BUMDes should improve the capacity of managers through managerial training, strengthen transparency, and seek alternative funding sources to support the development of tourism village infrastructure. Optimal implementation of good governance principles can assist BUMDes in creating sustainable, efficient and competitive tourism villages in the future.
Analysis of Customer Relationship Management (CRM) Service Quality at the Surabaya City Population and Civil Registration Office Faridah, Aisiah Cici; Moh. Musleh
Journal of Social and Policy Issues Volume 5, No 3 (2025) July - September
Publisher : Pencerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58835/jspi.v5i3.505

Abstract

This study aims to analyze the quality of Customer Relationship Management (CRM) services at the Population and Civil Registration Service (Dispendukcapil) of Surabaya City based on five dimensions of service quality according to Zeithaml: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. By conducting this study, it is expected to obtain a comprehensive picture of the strengths and weaknesses of the CRM services implemented, as well as provide strategic recommendations for improving public services in the future. The approach used is descriptive qualitative with data collection techniques through interviews, observations, and documentation. The results of the study indicate that the CRM services of the Surabaya City Dispendukcapil have provided good and diverse services, both online through social media, applications, email, and call centers, as well as offline at the Public Service Mall (MPP). In conclusion, the quality of CRM services at the Surabaya Dispendukcapil is classified as good with a high commitment to inclusive and technology-based public services. However, increasing technical capacity and system responsiveness is still needed to maintain the sustainability of optimal services.
Innovative Governance in Practice: An Institutional, Actor and Society Approach Febrianti, MR. Kumala Arumpeni Cahya; Tamrin, M. Husni; Musleh, Moh.; Abubakar, Ahmad Haruna
Journal Public Policy Vol 9, No 4 (2023): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v9i4.7369

Abstract

This study aims to analyze innovation governance in the Surabaya Teacher Application Information System (SIAGUS). Surabaya Teacher Application Information System (SIAGUS) is a web-based application designed for teachers and education personnel. This research uses Innovative Governance theory according to the United Nations (2015) which consists of several indicators, namely: Institutions, Policy Actors and Society. This research uses Innovative Governance theory according to the United Nations (2015) which consists of several indicators, namely: Institutions, Policy Actors and Society The method used in this study is descriptive qualitative with a case study approach. The informant determination technique is purposive sampling and choosing the informant key. Data collection techniques are observation, interview and documentation. The results showed that managing innovation is supported by various aspects such as institutional analysis, employee discipline, attitudes to serve the community, culture, and community participation. There are also those that have not been supported, such as regulations governing overall innovation, teacher knowledge and the process of utilizing technology. So that regulations are needed that regulate the Surabaya Teacher Application Information System (SIAGUS) and assistance to teachers.
Sustainable governance practices for ecotourism: engaging local communities in the Golden Triangle Island, Indonesia Tamrin, M. Husni; Lubis, Lunariana; Musleh, Moh.
Otoritas : Jurnal Ilmu Pemerintahan Vol. 14 No. 2 (2024): August 2024
Publisher : Department of Government Studies, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v14i2.12440

Abstract

This qualitative study explores the efforts of the Sumenep District government in developing community-based ecotourism, focusing on the potential of marine tourism and small islands on Madura Island. Despite the commitment to promoting ecotourism through branding initiatives such as the tagline “Sumenep: The Soul of Madura” and the slogan “Golden Triangle Islands” highlighting Gili Iyang, Gili Labak, and Gili Genting several challenges hinder progress. These include unequal tourist distribution among the islands, inadequate infrastructure and accommodation, poor coordination in tourism management, and inefficient resource utilization. The research aims to describe and analyze governmental efforts, identify potential ecotourism types, uncover obstacles preventing optimal development, and propose a development model for community-based ecotourism. Findings indicate that significant gaps in infrastructure and management must be addressed to leverage the islands' ecotourism potential effectively. The study concludes that a comprehensive strategy, including robust regulatory frameworks, is essential to ensure sustainable and protected ecotourism in the Golden Triangle Islands, ultimately benefiting local communities and preserving natural resources.
Stakeholder Interaction in the Development of Oxygen Ecotourism on Gili Iyang Island, Indonesia Musleh, Moh; Subianto, Agus; Prasita, Viv Djanat
Journal of Government and Civil Society Vol 7, No 2 (2023): Journal of Government and Civil Society (October)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jgcs.v7i2.8251

Abstract

Oxygen Ecotourism on Gili Iyang Island has the highest oxygen levels reaching 21.5% above the normal threshold, the highest compared to other regions in Indonesia. This article adopts the collaborative viewpoint of the Quintuple Helix model, to discuss stakeholder interactions and highlight the level of success and identify several problems in the development of oxygen ecotourism on Gili Iyang Island, Sumenep Regency. This qualitative research uses a case study approach and visualizes collective interactions between stakeholders through the following five subsystems: 1) Education system, 2) Economic system, 3) Political system, 4) Media-based and culture-based society, 5) and Natural environment, Natural Environment Society based on the Quintuple Helix model from Carayannis and Campbell (2010). Data collection was carried out through observation, semi-structured interviews, and document review. The research results show that the Political System contributes to the initiation of ecotourism stakeholder collaboration, while an important role in the development of ecotourism has been played by the Higher Education System, as well as media-based and culture-based Societies. However, this collaboration is not yet optimal because it is still informal, and the lack of innovation from the Economic System, as well as the Natural Environment, and the Natural Environment of Society, is still limited. The findings of this research recommend that the role of local government (political system) needs to be increased by developing policies that ensure the maintenance of oxygen levels, increasing innovation in the use of local natural resources to support tourism, and institutionalizing stakeholder collaboration to ensure sustainable collaboration.Ekowisata Oksigen di Pulau Gili Iyang memiliki kadar oksigen tertinggi mencapai 21,5% di atas ambang batas normal, tertinggi dibandingkan wilayah lain di Indonesia. Artikel ini mengadopsi sudut pandang kolaborasi model Quintuple Helix, untuk membahas interaksi pemangku kepentingan dan menyoroti tingkat keberhasilan serta mengidentifikasi beberapa masalah dalam pengembangan ekowisata oksigen di Pulau Gili Iyang, Kabupaten Sumenep. Penelitian kualitatif ini menggunakan pendekatan studi kasus dan memvisualisasikan interaksi kolektif antara stakholder melalui lima subsistem berikut: 1) Sistem pendidikan, 2) Sistem ekonomi, 3) Sistem politik, 4) Masyarakat berbasis media dan berbasis budaya, 5) dan Lingkungan alam, Lingkungan Alam Masyarakat berdasarkan model Quintuple Helix dari  Carayannis dan Campbell (2010). Pengumpulan data dilakukan melalui observasi, wawancara semi terstruktur, dan telaah dokumen. Hasil penelitian menunjukkan bahwa Sistem Politik berkontribusi pada inisiasi kolaborasi pemangku kepentingan ekowisata, sementara peran penting dalam pengembangan ekowisata telah dimainkan oleh Sistem Pendidikan Tinggi, serta Masyarakat berbasis media dan berbasis budaya. Namun kolaborasi tersebut belum optimal karena masih bersifat informal, serta kurangnya inovasi dari Sistem Ekonomi, maupun Lingkungan Alam, dan Lingkungan Alam Masyarakat masih terbatas. Temuan penelitian ini merekomendasikan bahwa peran pemerintah daerah (Sistem politik) perlu ditingkatkan dengan mengembangkan kebijakan yang menjamin pemeliharaan kadar oksigen, meningkatkan inovasi dalam pemanfaatan sumber daya alam lokal untuk mendukung pariwisata, dan melembagakan kolaborasi pemangku kepentingan untuk memastikan kolaborasi yang berkelanjutan.
Collaborative Governance dalam Peningkatan Mutu Pendidikan di Era Digital: Comparative Literature Review Pada Kota Yogyakarta, Surabaya, dan Sulawesi Selatan Prasetiyono, Bagus; Musleh, Moh.; Yuwono, Rudy; Maharani, Nabila
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 8 No 1 (2026): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v8i1.1336

Abstract

This study aims to analyse the application of collaborative governance in improving the quality of education in the digital age through a comparative literature review of the cities of Yogyakarta, Surabaya and South Sulawesi. The method employed is a systematic literature review using a qualitative-descriptive approach and cross-case synthesis, drawing on the collaborative governance framework by Ansell and Gash, which encompasses starting conditions, institutional design, facilitative leadership, and collaborative process. The article search process was conducted via scientific databases such as Google Scholar, Scopus, and SINTA using the keywords “collaborative governance”, “digital education”, and “quality of education”. Inclusion criteria included articles relevant to the educational context, published between 2015 and 2025, and focusing on multi-stakeholder collaboration in educational governance. Based on a systematic selection process, approximately 30 articles were identified for in-depth analysis. The findings indicate that the success of collaborative governance in improving educational quality is significantly influenced by initial conditions such as educational and digital divides, adaptive institutional design, contextual facilitative leadership, and participatory and sustainable collaborative processes. Comparatively, the City of Yogyakarta tends to develop community- and digital-based collaboration models, Surabaya stands out in its institution-based approach and school practices, whilst South Sulawesi demonstrates a more structured collaboration model based on bureaucratic systems. These findings confirm that collaborative governance in education in the digital age is contextual and multidimensional, thus requiring an adaptive approach tailored to regional characteristics.
Jaringan Tata Kelola Kolaboratif yang Mendukung Ekowisata Berkelanjutan: Studi Kasus Pulau Gili Iyang, Indonesia Lunariana Lubis; M. Husni Tamrin; Moh. Musleh
Society Vol 12 No 1 (2024): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v12i1.663

Abstract

The development of sustainable ecotourism on Gili Iyang Island, known for its high oxygen levels and unique local culture, requires collaboration among diverse stakeholders through effective governance networks. This study investigates the roles and contributions of key stakeholders—including the Sumenep District Tourism, Culture, Youth, and Sports Office (Dinas Pariwisata, Kebudayaan, Pemuda, dan Olahraga Kabupaten Sumenep or Disparbudpora), the Andang Taruna Tourism Awareness Group (Kelompok Sadar Wisata Andang Taruna or Pokdarwis), village governments, and local communities—in developing ecotourism on Gili Iyang Island, Indonesia. Using a qualitative case study approach, data were collected through in-depth interviews, observations, and document analysis. Findings show that governance networks are crucial in enhancing community empowerment, building local capacity, and improving infrastructure to support ecotourism. Nevertheless, challenges remain, including limited resources, conflicts between villages, and minimal private-sector engagement. Strengthening Pokdarwis’ managerial capacity, fostering inter-community synergies, and attracting private sector involvement are identified as essential strategies to ensure sustainable ecotourism. This research contributes to the broader literature on collaborative governance in remote island ecotourism, offering practical insights for policymakers and stakeholders aiming to create resilient, community-driven tourism initiatives that can be adapted to similar island settings.
Tata Kelola Wisata Pulau Gili Iyang: Perspektif Community Based Tourism Moh. Musleh
Journal of Contemporary Public Administration Vol. 3 No. 1 (2023)
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.3.1.2023.42-50

Abstract

Sumenep Regency has many diverse tourism potentials, a very prominent tourist destination in Sumenep Regency is island tourism. Gili Iyang Island is also known as “Oxygen Island”, because it has natural tourism potential and high oxygen content potential (above 20% normal parks) compared to other regions in Indonesia (LAPAN). Gili I Island Tourism Development which requires community accessibility by playing an active and systematic role, the role of the community in understanding the management and utilization of tourism potential is very important in developing tourism in the region. Tourism management will be optimal if it is community-based. This study focuses on Tourism Governance of Gili Iyang Island: Community Based Tourist Perspective, by analyzing the level of participation of local communities on Gili Iyang Island in exploiting and developing tourism potential on Gili Iyang Island. Qualitative methods are used in this research method, and data collection techniques are in-depth interviews. Community Based Tourism theory Suansri (2003) is used in data analysis, with five principles of approach namely: (1) economic principles, (2) social principles, (3) cultural principles, (4) environmental principles and (5) political principles. The results of the study show that Tata managing tourism on Gili Iyang Island has been going well, as evidenced by the role of Pokdarwis in being able to create jobs in the tourism sector, increasing tourist visits to Gili Iyang Island. Environmental conservationists and the community can participate in tourism management, by becoming part of the Pokdarwis members.
Co-Authors Abubakar Ahmad Haruna Abubakar, Ahmad Haruna Afifah Dina Fatin Agus Subianto Agus Wahyudi Allena Jasmine Putri Huda Allena Jasmine Putri Huda Alviana Ramadhani Andika Prasetio Andini Alifa Febrianti Andriyanti, Talitha Atha Nabila Raharjo Atyah, Umi Azmi, Muh Ulul Azmi, Muh. Ulul Bagus Prasetiyono Budi Rianto Bustami, Mohammad Reevany Cahyani, Rachmalia Novita Chesa Fabita Rahmadini Deasy Arieffiani Deny Setyawan Diani Ayu Hanif Edi Suhardono Farhan Ramadany Satyas Faridah, Aisiah Cici Faridah, Aisiah Cici Fasihul Lisa Febriani, Vania Indah Febrianti, MR. Kumala Arumpeni Cahya Florensia Devina Frengki Mohamad Felayati Gading Berlian Wati Nur Kumala Galih Putra Kusuma Galih Putra Kusuma Kumala, Gading Berlian Wati Nur Laksono, Bintang Lisa, Fasihul Lubis, Lunariana Lunariana Lubis Lunariana Lubis M Husni Tamrin, M Husni M. Husni Tamrin M. Husni Tamrin, M. Husni M.Fadly Yudha Maharani, Nabila Muh. Ulul Azmi Nabila Aiz Azizah Putri Nabila Septia Rosa Nabila, Atha Nabilla Choirunnissah Nauval, Muh Nina Fauziyah Nur Kumala, Gading Berlian Wati Prasetiyono, Bagus Prasutiyon, Hadi Rachmalia Novita Cahyani Rafani, Syafela Ristia Raharjo, Atha Nabila Rahmadini, Chesa Fabita Ramadany, Farhan Rianto, Budi Rudy Yuwono Saribulan, Re Aprilia Satyas, Farhan Ramadany Senaen, Windriyani Maharani Senaen, Windriyani Maharani Simbolon, Delima Subianto, Agus Syafela Ristia Rafani Tito Mariano Tito Mariano Yesayabela Trianggraini, Sela Ajeng Trianggraini, Sela Ajeng Viv Djanat Prasita Viv Djanat Prasita, Viv Djanat Widhihartanti, Theresia Yesayabela, Tito Mariano