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THE ROLE OF LEADERS IN EMPLOYEE RETENTION IN THE NON-FORMAL EDUCATION SECTOR Nocita Maria; Romauli Nainggolan; Hastuti Naibaho
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the influence of responsible leadership and transformational leadership on employee turnover intention in non-formal education institutions in Jakarta, with employee engagement serving as a mediating variable. This research employed a quantitative approach through a survey of 177 respondents selected using purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that transformational leadership has a positive and significant effect on employee engagement (β = 0.504; p < 0.000), while responsible leadership does not significantly affect employee engagement (β = 0.005; p = 0.971). Employee engagement was found to be the strongest predictor in reducing turnover intention (β = -0.444; p < 0.000). Responsible leadership has a direct negative and significant effect on turnover intention (β = -0.355; p = 0.001), whereas transformational leadership does not have a significant direct effect on turnover intention (β = 0.188; p = 0.104). Employee engagement does not mediate the relationship between responsible leadership and turnover intention, but fully mediates the relationship between transformational leadership and turnover intention (β = -0.224; p < 0.001). The findings show that responsible leadership operates through ethical behavior and trust mechanisms that directly reduce turnover intention, while transformational leadership reduces turnover intention through the enhancement of employee engagement. This study extends Social Exchange Theory by demonstrating that different leadership styles operate through different mechanisms in influencing employee retention.
Co-Authors anastasia cresentia BAHRUDI EFENDI DAMANIK Candra, Dwi Ayu Christiani, Natalia Christina Sudyasjayanti Christina Whidya Utami Cindy Honanta Clarence, Kevin Cristoval Clarence Cynthia Komala Ardy Damelia Basauli Tambunan Daniel Kurniawan Deandra Vidyanata Deby Gunawan Devi Rahnjen Wijayadne Dewi Mustikasari Immanuel Dhani Kurniawan Diana Syarifah Dwi Ayu Candra Endah Susilowati Endi Sarwoko Etha Rambung Fahrul Riza Fahrul Rizam Fatma Sari Dewi Febry, Timotius Flourencia Gabrielle Hernando Gusto Benyamin Messakh Hanna Tabita Hasianna Silitonga Harny, Dhia Hastuti Naibaho Henry Susanto Pranoto Heribertus Bao Lile Boro I Gusti Ayu Agung Silvia Wulan Dewi I Gusti Bagus Yosia Wiryakusuma Intan Sari Dewi Irantha Hendrika Kenang Jonathan Frederico Jonathan Stanislaus Junko Alessandro Effendy Karmila Ayu Wardani Keith Justine Thiotansen Kesumawati, Leni Krismi Budi Sienatra Laij Victor Effendi Liem Bambang Sugiyanto Liliana Dewi Magdalena Pangaribuan Maha, Linna Maria Cheryl Dumatubun Metta Padmalia Muchammad Lukman Affandi Murpin Josua Sembiring Natalia Christina Nocita Maria Novalita Fransisca Tungka Pakpahan, Rotua Pramana, Ida Bagus Gde Agung Yoga Pujiati, Rina Putry Angelita Lilo Rismawati br Sitepu Rismawati Sitepu Santoso, Vebrillia Sari, Dyah Wulan Siahaan, Salmon Charles P.T. Sienatra, Krismi Sinurat, Samfrianti Sitepu, Rismawati Siti Nur Khodiah Soetedja, Venny Sutrisno, Evelin Teofilus Teofilus Vebrillia Santoso Vica Natal Gabriella Siahaan Wasiaturrahma Yasinta, Komang Lola Yuli Kartika Dewi