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Journal : Journal La Bisecoman

Management of State Owned Assets at Development Planning Agency: JEL Classification: H83, H72, H70, M48, D73 Imran, Imran; Susanti, Gita
Journal La Bisecoman Vol. 6 No. 6 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i6.2915

Abstract

The management of Regional Government-Owned Assets (BMD) is an essential element in supporting the effectiveness of government administration and realizing accountable governance. This study aims to analyze the implementation of Regional Government Owned Asset management at the Regional Development Planning Agency (BAPPEDA) of Buton Regency based on Government Regulation Number 28 of 2020 and the Regulation of the Minister of Home Affairs Number 19 of 2016. This research employed a qualitative descriptive approach, with data collected through interviews, observations, and documentation. Data analysis was conducted using the interactive analysis model of Miles and Huberman, which includes data reduction, data display, and conclusion drawing. The results indicate that administratively, BMD management at BAPPEDA of Buton Regency has been implemented in accordance with applicable regulations, particularly in the aspects of planning, procurement, and asset administration. However, several obstacles remain in its implementation, especially in the aspects of asset use, utilization, security, maintenance, and supervision. Prominent issues include suboptimal needs analysis, weak recording of asset utilization, reactive maintenance practices, and the absence of clear Standard Operating Procedures and sanction mechanisms. This study concludes that although BMD management at BAPPEDA of Buton Regency has fulfilled administrative requirements, it has not fully reflected the principles of good governance, particularly accountability, effectiveness, and internal control. Therefore, strengthening internal regulations, improving employee discipline, and optimizing regional asset management systems are necessary.
Responsiveness of Public Service Provision at the Population and Civil Registration Service: JEL Classification: H11, H83, D73, H41, O38 Ramadani, Riski; Susanti, Gita
Journal La Bisecoman Vol. 7 No. 1 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i1.2993

Abstract

This study aims to analyze the level of responsiveness of public service delivery at the Population and Civil Registration Office of Bone Regency. Responsiveness is an important indicator of public service quality, reflecting the ability of officials to respond to community needs, complaints, and aspirations. This study used a qualitative, descriptive approach. Data were obtained through participatory observation, in-depth interviews with officials and the public, and documentation studies. Data analysis was conducted in three stages: data reduction, data presentation, and conclusion drawing, with validity testing using triangulation of sources, techniques, and time. The results showed that the general level of responsiveness of public services at the Bone Regency Population and Civil Registration Office is considered good. The ability of officials to respond to the public has been effective, with open, direct communication between the public and office officials. The accuracy and precision of services are also considered good because they are guided by Standard Operating Procedures (SOPs) and an electronic-based service system. However, the speed of service still faces obstacles in terms of network aspects and limited number of officials. In addition, the ability to respond to public complaints is quite good, with online complaints via Google Forms. These findings emphasize the importance of improving human resource capacity and optimizing information technology to strengthen the responsiveness and quality of public services in the regions.