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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control IKRA-ITH Informatika : Jurnal Komputer dan Informatika JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI
ari kusyanti
Fakultas Ilmu Komputer , Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Energy Engineering

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Analisis Faktor-Faktor yang Memengaruhi Niat Pengguna Internet untuk Menggunakan Fungsi Single Sign On Google dengan Metode SEM (Structural Equation Modeling) Lina Andreina; Ari Kusyanti; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 1 No 10 (2017): Oktober 2017
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Google is a company which provides email account. Email account is used for third-party service's registration. Nowadays, Google provides single sign on function. This function enables Internet users, use only one authentication process to obtain permission to access third-party's services. Single sign on process allows data sharing process from respective account (Google's Email) to the third-party. This process increases the risk of personal data loss. This research aims to determine the factors that affect Internet user's intention to use Google's single sign on, by using SEM (Structural Equation Modelling). In this research, there are 10 latent variables with 30 indicators. Those variable latent are Trust, Perceived Usefulness, Perceived Ease of Use, Behavioral Intention of Use, Risk, Security, and Privacy (Second order using IUIPC). This research collects 247 respondents, who have used Google's single sign on, through online questionnaire. The results shows,research model is Fit and the factors that affect Internet user's intention to use Google's single sign on are Perceived Usefulness and Risk
Analisis Faktor-Faktor yang Memengaruhi Sikap Pengguna Twitter Tentang Pemberian Informasi Pribadi dengan Menggunakan Metode Structural Equation Modeling (SEM) Mega Noviany; Ari Kusyanti; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 1 No 10 (2017): Oktober 2017
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Twitter is one of social media that is liked by many people in Indonesia because twitter can make it easier for the user to interact with other user through a computer or mobile. Currently many users who give too much information on social media because they do not care about the privacy and security on the social media used. In addition party from twitter stated the existence of data theft in the form of the personal information of millions of Twitter users in the whole world. User attitude when providing personal information on twitter certainly influenced by several factors. This research aims to determine the factors that can affect the attitude of Twitter users toward the gift of personal information. The sample used in this research as much as 241 Twitter users toward the gift of personal information with aged 16-25 years in Indonesia. Data analysis methods in this research using Structural Equation Modeling. The results of this research shows the factors that can affect the attitude of Twitter users toward the gift of personal information is trust in provider. The results of this research also shows the existence of the suitability of the models in analyzing this research because the value of the Goodness of Fit in accordance with the criteria.
Analisis Faktor-Faktor yang Memengaruhi Seseorang untuk Menggunakan Website LAZADA dengan Menggunakan Structured Equation Modeling (SEM) Enrico Dimas Darmawan; Ari Kusyanti; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 1 No 12 (2017): Desember 2017
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-Commerce is a type of electronic business mechanism that focuses on individual-based business transactions using the Internet as a medium of exchange of goods (Hartman, 2000). In 2016, Lazada experiencing conceded many accounts are done by people who are not responsible. The burglary victim utilize credit card to make a transaction, not just the actors also change the username and password. In the present study, the researchers conducted a test by Structural Equation Modeling (SEM) to determine the factors of what makes people to use Lazada. By combining several models of Internet Users' Information Privacy Concerns (IUIPC), User Acceptance Of Information Technology (UTAUT) as well as the added safety and confidence into this study. Constructs build the model in this study include: expectations capabilities, business expectations, the influence of social environment, facilities, risk, security and trust. Sample collection of data by using a questionnaire and analyzed by using Structural Equation Modeling (SEM). Results of the study showed that users are aware of the privacy of personal information that they provide to LAZADA. The most affected users to use Lazada factor is the trust of users towards LAZADA.
Analisis Kualitas Layanan Website Bukalapak Terhadap Kepuasan Pengguna Menggunakan E-S-QUAL Cindy Farah Safira; Ari Kusyanti; Himawat Aryadita
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 1 No 12 (2017): Desember 2017
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-commerce or short for electronic commerce is a business transaction that occurs in electronic networks such as internet. E-commerce should pay attention to the quality of service, because the quality of an e-commerce is very influential on the number of customers who access and decide to shop using e-commerce. Bukalapak is one of the fastest growing e-commerce development in Indonesia. In 2015, Bukalapak website ranks first in e-commerce in Indonesia. But in 2017, Bukalapak website has decreased one rating. It shows that the importance of user satisfaction in affecting the service quality so that Bukalapak website ranking increased. This research uses E-S-QUAL with Multiple Linear Regression analysis. The results show that Efficiency, System Availability, Fulfillment, Privacy, and Responsiveness have a significant influence on Bukalapak website user satisfaction. However, the Compensation and Contact variables, have no effect. Efficiency variable becomes the most important factor in influencing the satisfaction of the Bukalapak website users. This proves that ease and quick access to Bukalapak's website provides a high level of satisfaction as it meets the expectations of users.
Pengaruh Kualitas Layanan Terhadap Kepuasan, Kepercayaan dan Loyalitas Pelanggan Pada E-Commerce (Studi Kasus : Berrybenka) Rika Mardatilla; Ari Kusyanti; Himawat Aryadita
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 1 No 12 (2017): Desember 2017
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-commerce is one of the development of technology that is very influential in business field where companies are required to have an innovation in online transaction. The advantages of e-commerce can be experienced by both the sellers and cutomers as the customers get the things that they want easily without spending much time and effort. On the other hand, the sellers can also expand their market share quickly. One of the companies that utilizes the sopistication of the technology in Indonesia is Berrybenka.Berrybenka is a fashion e-commerce in Indonesia that is quite popular nowdays. However, at this time there is not yet known who the effect of service quality that can affect customer satisfaction, trust and loyalty to Berrybenka. This research model built on the quality of service will be five dimensions namely, ease of use, web design, responsive, personalization, assurance that affect satisfaction, trust, customer loyalty based on previous research. The completed data were analyzed by using structural equation modeling (SEM). The results of this study indicate that the five dimensional service quality does not affect satisfaction, satisfaction take affect positive and signification trust, and word-of-mounth, but does not affect intention, trust take affect positive and signification intention-mounth, but does not affect word-of-mounth, and customer loyalty will be two dimensions namely, word-of-mounth take affect and signification intention.
Evaluasi Manajemen Risiko Teknologi Informasi Menggunakan Framework COBIT 5 (Studi Kasus : PT. Kimia Farma (Persero) Tbk - Plant Watudakon) Novia Dwi Setyaningrum; Suprapto Suprapto; Ari Kusyanti
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 1 (2018): Januari 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Information technology is almost implemented in all companies, including the PT.Kimia Farma plant Watudakon this company has implemented information systems based on Enterprise Resource Planning (ERP). Using information systems certainly has many risk opportunities. In the event of a problem will have an overall impact. As is often the case, the system issues on the part of the warehouse, then the process of receiving data information from the warehouse for finance will be disrupted, which may occur due to server down or other problems. Therefore, risk management is required to manage all possible risks. So this research was conducted to determine the value of capability level by evaluating the risk management PT.Kimia Farma using COBIT 5 framework on domain EDM03 (Ensure Risk Optimization) and APO12 (Managed Risk). The data were collected by questionnaire, observation and interview. From the data, we get the capability level for EDM03 at level 2 and APO12 at level 1. After knowing the level of risk the next step is to conduct a risk assessment to determine risks that are still within the company's risk appetitte, then to determine risk mitigation measures. From the results of the two analyzes will be a reference as the preparation of recommendations. Proposed recommendations such as the preparation of risk profile documents, establishing management to manage risk.
Analisis Faktor-Faktor yang Memengaruhi Penggunaan KMSPico Untuk Aktivasi Produk Microsoft Pada Mahasiswa Universitas XYZ Muhammad Faizal Ismail; Ari Kusyanti; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 1 (2018): Januari 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The use of computer in modern days is almost a necessity for everyone. Based on data from BSA Global Survey in 2015, use of pirated software in Indonesia reaches 84 percent. KMSPico is an application that can be used as an activator for Microsoft products like Microsoft Windows and Microsoft Office for free. However university of XYZ has a cooperation program with Microsoft by name of DreamSpark. DreamSpark is a program from Microsoft that supports technical education by providing access to various Microsoft products for free. In this study, the researchers conducted a non parametric analyzed with Kendall Tau to determine the factors of what makes students of university of XYZ use KMSPico. By combining several models of User Acceptance of Information Technology (UTAUT), Protection Motivation Theory (PMT), and Security Belief Model. Sample collection of data by using a questionnaire and analyzed by Kendall Tau. The number of samples used in this study is 206 datas. Results of this study showed that University of XYZ students using KMSPico because KMSPico is effortless, performance, social influence, facilitating condition, perceived vulnerability, perceived severity of using KMSPico, self-efficacy, response efficacy, interest with KMSPico's information, and perceived benefits
Evaluasi Kualitas Layanan Situs Tiket.com Terhadap Kepuasan Pengguna Menggunakan Webqual dan Importance - Performance Analysis (IPA) Nurjannah Nurjannah; Ari Kusyanti; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 1 (2018): Januari 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Tiket.com is an online travel service that makes it easy for travelers to book ticket and hotel. This research was conducted to determine the quality of Ticket.com service from user perception by using Webqual 4.0, which has four dimensions, i.e; Usability, Information Quality, Service Interaction Quality, Satisfaction, Loyalty and Intention to Use and to know the quadrant of Importance - Performance Analysis (IPA) each webqual indicator. This study used data collection technique in questionnaire with large number of samples between 90-120 respondents, and got the number of respondents to be analyzed for 109. The result of this research concludes that variable of Usability, Information Quality, Service Interaction Quality have an effect to satisfaction, when user satisfaction is increasing it will influence to loyalty and intention to use the site. The results of the IPA quadrant show that the Performance indicator on the Usability variable has not satisfy the expectations of the user.
Evaluasi Kualitas Layanan Website PT. Kereta Api Indonesia (Persero) terhadap Kepuasan Pengguna Menggunakan Webqual 4.0 dan Importance-Performance Analysis (IPA) Izzati Dalilah; Ari Kusyanti; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 1 (2018): Januari 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Online trading is growing rapidly especially in Indonesia. PT. Kereta Api Indonesia (Persero) is one of the companies that provide online ticketing service. This study aims to evaluate the quality of website services PT. Kereta Api Indonesia (Persero) to user satisfaction using Webqual 4.0 and Importance-Performance Analysis (IPA) methods. Data collection techniques used in this study is a questionnaire with a sample size of 109 respondents. Descriptive statistical results show that the value of Usability, Information Quality, and Service Interaction Quality fall into the high category. The result of hypothesis testing shows that Usability, Information Quality, and Service Interaction Quality have positive and significant influence to user satisfaction (User Satisfaction) website of PT. Kereta Api Indonesia (Persero). The IPA quadrant analysis result shows that the navigation indicator needs to be improved because it is considered very important for the user but the perceived performance is not satisfactory.
Analisis Pengaruh Kepercayaan dan Resiko Konsumen terhadap Niat Berbelanja di Forum Jual Beli (FJB) Kaskus menggunakan Technology Acceptance Model Sepdiyah Ayu Ningrum; Ari Kusyanti; Himawat Aryadita
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 2 (2018): Februari 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-commerce is a bussiness transaction on the internet. One of famous e-commerce is Forum Jual Beli Kaskus (Trading Forum) at www.kaskus.co.id. Trustworthiness has always been an important element in influencing consumer behavior and in uncertain environtments, such as e-commerce. With so many fraud cases in e-commerce, there are a lot of hesistance of consumers because they are afraid of high risk to shopping in e-commerce. This research uses modification model of Technology Acceptance Model and data analysis by multiple linear regression. This research analyzes what variables affect the trust of the consumers and the risks of shopping on Kaskus. This research develops a theoretical framework that explains what affects trust and risk to one's intention to purchase on Kaskus. Data samples were collected through questionnaire-based surveys. The results show the familiarity with the website, consumer dispositions to trust, perceived privacy protection, perceived security protection, information quality from websites and positive reputation affect on consumer trust. Familiar with website, information quality and positive reputation does not affect the risk of purchasing in Kaskus. Consumer trust, risk, perceived usefulness and perceived ease of using the website affect a consumers to intention to purchase on Kaskus.
Co-Authors Adam Syahputra Adhitya Bhawiyuga Aditya Bhawiyuga Aditya Rachmadi Admaja Dwi Herlambang Agung Pambudi Agung Setia Budi Ahmad Faiz Ajeng Nurrohmah Alan Maulana Hamid Aldila Amalia Saufika Alex Sandro Irawan Ali Arifin Ami Fajar Hikmah Andhika Brahmana Putra Andi Reza` Perdanakusuma Andy Jaya Hartanto Angger Ramadhan Aniela Cahya Ningroem Apriyanto Tobing Arimbi Dewayanti Arsana Yudistira Arya Seta Bagaswara Aryo Pinandito Atika Baladina Audi Fauzan Septano Aulia Rizqy Pratama Bagus Priyambada Bagus Satria Wiguna Bhaskara Vito Tarigan Candra Emelia Fransisca Cindy Farah Safira Dany P Kartikasari Dany Primanita Kartikasari David Christanto Dian Astika Rini Dimas Dwi Radhityo Dita Nurina Malinda Dwi Qunita Putri Ambeq Paramarta Enrico Dimas Darmawan Evi Oktavia Kurniawati Fairuz Risky Yusniasari Fani Madina Fanny Aulia Rifki Fariz Andri Bachtiar Fariz Andri Bakhtiar Fida Royani Firlhi Kurniawan Firman Eko Purnomo Fitra Abdurrachman Bachtiar Fitra Firdaus Fredianto Fredianto Gibran Akbaromi Luhkito Hadyan El Aufar Halimah Septya Mikayla Hanaria Rotua Tampubolon Harin Puspa Ayu Catherina Helmy Rafi Nawawi Heru Nurwarsito Hilman Adi Kartika Himawat Aryadita I Putu Agrahita Wiguna Indriyana Liliasari Rahma Yusvi Irfan Arif Afandi Iskar Maulana Ismiarta Aknuranda Ivan Faturahman Iwi Suharti Izzati Dalilah Jihad Kamilullah Julio Dimitri Fredrik Kalbuadi Joyoputro Karmila Dewi Sulistyowati Kasyful Amron Kasyful Amron Khusnatul Mukaromah Lina Andreina Luqman Hakim Yumnun Lutfi Fanani Luthfi Maulana M. Ali Fauzi Mabda Amnesti Hananto Maharani Essraningtiyas Mahendra Data Mega Noviany Mega Shero Gayatrie Mochamad Chandra Saputra Mochammad Hannats Hanafi Ichsan Mochammad Valdi Fuadi Moh. Afif Ma'ruf Moh. Ahsani Taqwim Mohammad Fachry Muhammad Adi Wijaya Muhammad Alvian Syahputra Muhammad Faizal Ismail Muhammad Iqbal Rofi'i Muhammad Isfa Hany Muhammad Khatib Barokah Muhammad Nurul Fanani Muhammad Thareq Parsaulian Beyri Muhammad Wahyu Rizqi Pratama Muhammad Zainul Mubarok Nadya Puspitasari Ngr. Putu Raka Novandra Asta Nico F. Sitorus Niken Hendrakusma Wardani Ninscha Adisti Oktivianet Novia Dwi Setyaningrum Novita Krisma Diarti Nungki Dwi Prastanti Nur Azizah Mutmainnah Nuretha Hevy Purwaningtyas Nurjannah Nurjannah Nurma Abadi Firjatulloh Nurovi Andiyani Nurul Syamsi Ekowati Odytri Caesar Mahayani Okta Dwi Ariska Olivia Very Noorlinda Panji Mansyur Ansyah Pramasita Gustiarum Pramukantoro, Eko Sakti Primantara Hari Trisnawan Puspita Ainunnazahah Rafi Fajar Hidayat Raka Kurnia Novriantama Rakhmadhany Primananda Randyka Rusniantoro Ratna Khansa Anantika Retno Indah Rokhmawati Retno Nizma'urrahmi Reza Andria Siregar Reza Andria Siregar Richie Mahfud Ahmed Sambora Rifa Izza Nurlita Rika Mardatilla Rivai Fansuri Nasution Rizal Dismantoro Rizka Amalia Kurniawati Rizki Nanda Mustaqim Rohbi Visdya Harris Chandra Sabriansyah Rizqika Akbar Sandy Ramadhan Wijaya Sara Yosephina Sartika Amalia Sastra Ginata Sepdiyah Ayu Ningrum Septian Visiano Handoko Suhadak Akbar Supraptoa Supraptoa Syahifudin Shahid Syahmi Rifqi Hudha Perwira Tista Pamungkas Ragil Alit Widhi Yahya Wijaya Kurniawan Winda Ayu Safitri Yazid Yazid Yoga Rizwan Priyatna Yogi Anugrah Yohanes Heryka Febriarso Yulius Adi Pratama Yuniar Siska Fatmala Yusi Tyroni Mursityo Yustiyana April Lia Sari Zuroul Mufarokah