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Analysis Of The Influence Of Corporate Social Responsibility On Consumer Loyalty Through Brand Image, Brand Equity, And Consumer Satisfaction Fadhilah, Siti; Anggraeni, Dewi
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 5 No. 2: Februari 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v5i2.12817

Abstract

This study aims to analyze the influence of corporate social responsibility on consumer loyalty, mediated by brand image, brand equity, and consumer satisfaction. The research involved 208 respondents selected through purposive sampling, with criteria including consumers who had used Lifebuoy products for at least 6 months, aged between 20 - 40 years, and residing in Tangerang. Data were collected online through a Google Form questionnaire and analyzed using the PLS-SEM method. The results indicate that corporate social responsibility does not have a direct effect on consumer loyalty. However, corporate social responsibility has a positive influence on brand image, brand equity, and consumer satisfaction. Among these three mediating variables, only consumer satisfaction is found to significantly mediate the relationship between corporate social responsibility and consumer loyalty. These findings suggest that companies should integrate corporate social responsibility into their marketing strategies, with an emphasis on effective communication to enhance consumer satisfaction and foster stronger emotional connections.
Analysis Of The Influence Of Corporate Social Responsibility On Consumer Loyalty Through Brand Image, Brand Equity, And Consumer Satisfaction Fadhilah, Siti; Anggraeni, Dewi
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 5 No. 2: Februari 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v5i2.12817

Abstract

This study aims to analyze the influence of corporate social responsibility on consumer loyalty, mediated by brand image, brand equity, and consumer satisfaction. The research involved 208 respondents selected through purposive sampling, with criteria including consumers who had used Lifebuoy products for at least 6 months, aged between 20 - 40 years, and residing in Tangerang. Data were collected online through a Google Form questionnaire and analyzed using the PLS-SEM method. The results indicate that corporate social responsibility does not have a direct effect on consumer loyalty. However, corporate social responsibility has a positive influence on brand image, brand equity, and consumer satisfaction. Among these three mediating variables, only consumer satisfaction is found to significantly mediate the relationship between corporate social responsibility and consumer loyalty. These findings suggest that companies should integrate corporate social responsibility into their marketing strategies, with an emphasis on effective communication to enhance consumer satisfaction and foster stronger emotional connections.
Analisis kesalahan berbahasa pada karangan deskripsi peserta didik kelas iv sekolah dasar Fadhilah, Siti; Slamet, St. Y; Atmojo, Idam Ragil Widianto
Didaktika Dwija Indria Vol 13, No 4 (2025): Didaktika Dwija Indria
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/ddi.v13i3.89392

Abstract

This research aims to: (1) describe the forms of language errors found in the descriptive essays of fourth grade students at SDN 1 Cepedak for the 2023/2024 academic year, (2) describe the factors that cause language errors in students' descriptive essays, and (3) describe the teacher's efforts to overcome language errors that occur in students' descriptive essays.This research is a qualitative descriptive research with a case study approach. The data sources for this research include offline learning activities, informants (grade IV teachers and fourth grade students), and documents (students' descriptive essays). Data collection was carried out using passive participant observation techniques, in-depth interviews with teachers and students, and document analysis. The data validity testing techniques used are source triangulation and technical triangulation.The results of this research are as follows. First, errors in the use of letters are the category of errors that are most often found and errors in writing absorption elements are the errors that are made the least by students. Second, the cause of these errors is students' lack of understanding of language rules. Teachers also have not used strategies or media to support writing learning activities in their classes. The teacher's effort to overcome this problem is by holding activities that involve composition skills regularly so that students get used to writing essays. Teachers also provide direct direction to students when they find errors in students' writing.