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All Journal Journal of Educational Science and Technology Sistemasi: Jurnal Sistem Informasi Metodik Didaktik JURNAL MEDIA INFORMATIKA BUDIDARMA PRISMA Proceedings of the 1st UR International Conference on Educational Sciences JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JURNAL PENDIDIKAN TAMBUSAI JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) EDUMATIC: Jurnal Pendidikan Informatika JURNAL TEKNOLOGI INFORMASI JUTIS : Jurnal Teknik Informatika Informatika Jurnal Pendidikan Teknologi Informasi dan Vokasional JOURNAL OF INFORMATION SYSTEM MANAGEMENT (JOISM) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) REKA ELKOMIKA: Jurnal Pengabdian kepada Masyarakat Jurnal Pendidikan Jurnal Teknologi Pendidikan : Jurnal Penelitian dan Pengembangan Pembelajaran Jurnal Pendidikan dan Teknologi Indonesia These proceedings represent the work of researchers participating in The International Conference on Elementary Education (ICEE) which is being hosted by the Elementary Education Study Programme School of Postgraduate Studies, Universitas Pendidikan JoMMiT : Jurnal Multi Media dan IT Journal Of Information And Technology Unimor (JITU) Indexia Action Research Literate (ARL) International Journal Software Engineering and Computer Science (IJSECS) sudo Jurnal Teknik Informatika Journal of Educational Sciences Jurnal Pengabdian Masyarakat Bangsa Intellect : Indonesian Journal of Learning and Technological Innovation TOFEDU: The Future of Education Journal AI dan SPK : Jurnal Artificial Intelligent dan Sistem Penunjang Keputusan IndoMath: Indonesia Mathematics Education Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Information System and Education Development Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) The Indonesian Journal of Computer Science Jurnal Sistem Informasi Karya Anak Bangsa Edutik : Jurnal Pendidikan Teknologi Informasi dan Komunikasi Journal of Information Technology and its Utilization
Suprih Widodo, Suprih
Indonesia University Of Education
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Journal : JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)

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Analisis Evaluasi Pengalaman Pengguna Pada Aplikasi Viu Menggunakan Metode User Experience Questionnaire Artanti, Freda Desfita; Widodo, Suprih
Journal of Information System Research (JOSH) Vol 6 No 2 (2025): January 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v6i2.6529

Abstract

The advancement of information technology has transformed media consumption patterns in Indonesia, particularly with the emergence of streaming platforms like Viu. As one of Asia's popular Video on Demand (VoD) providers, Viu offers a variety of content such as Asian dramas, anime, and entertainment news. Despite its significant user base, reviews on Google Play Store reveal negative comments and low ratings, with a score of only 2.6 out of 5 stars. This highlights the need to evaluate user experience to identify the application's strengths and weaknesses. This study aims to analyze the user experience of the Viu application using the User Experience Questionnaire (UEQ), which encompasses six main scales: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Data was collected through an online questionnaire completed by 30 valid respondents and processed using UEQ Tools. The results show that the Perspicuity aspect achieved the highest average score (1.817), followed by Dependability (1.558), receiving a Good benchmark category, indicating that the application is easy to understand and provides good interaction control. Attractiveness, Efficiency, and Novelty were rated as Above Average, with average scores of 1.511, 1.383, and 0.983, respectively, reflecting a satisfactory user experience. However, Stimulation had the lowest score (0.950), below the benchmark average, indicating the need for improvement in providing enjoyment and motivation to users. Recommendations focus on feature innovation, enhanced interaction, and a more enjoyable user experience to meet the needs of Viu users in the digital era.
Analisis Kualitas Website Kompas.com Menggunakan Metode Webqual 4.0 Perdana, Cilma Fresha; Widodo, Suprih
Journal of Information System Research (JOSH) Vol 6 No 2 (2025): January 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v6i2.6743

Abstract

This study analyzes the quality of the Kompas.com website using the WebQual 4.0 method, which encompasses three main dimensions: usability, information quality, and service interaction quality. The research employed a quantitative approach, involving 40 respondents selected through purposive sampling. Data were collected via questionnaires using a four-point Likert scale and analyzed using statistical techniques. The findings indicate that all three website quality dimensions are categorized as "Good," with usability satisfaction at 79%, information quality at 81%, and service interaction quality at 76%. These results suggest that the Kompas.com website generally meets user expectations, although there is room for improvement, particularly in the aspect of service interaction.
Co-Authors Abdillah, Shelya Putri Nurhaliza Afika Rianti Agustin, Amara Seviany Aisah Aisah Al Fayumi, Muhamad Fauzan Alifah, Aisyah Husna Andrian, Rian Arrasyid, Rafli Artanti, Freda Desfita Ashila, Annisa Nur Atikah Dhani Ayuningtyas Aulia Sodikin, Reisa Ayi Suherman Ayu Permata Sari Baihaqi, Shidqi Ahmad Barri, Muhamad Akda Fathul Budiarti, Miladi Rizkyah Chairunnisa, Ananda Alma Cilviani, Cindy D. Wahyudin, D. Dian Permata Sari Elviani, Ulva Endah Setyowati Fadhilah, Iffah Fadlan Bima Hermawan Fajriansyah, Muhammad Azra Fauzi Ahmad Muda Fernandes, Muhammad Rafly Juliawan Fikri, Jidan Galura Muhammad Suranegara Gulo, Kurnia Mayestic Gusanova, Agizka Rizqta Hamidah, Hani Haury, Ahmad Musyadad Hikmawan, Rizki Huwaida, Febviana Sulthanah Iqbal, Arifal Muhamad Kartikasari Kartikasari, Kartikasari Ladayya, Ulfa Lana, Muhammad Isfa' Maghfira, Dinda Alya Mastiar, Mardani Mustaffa, Zuriani Myrna Dwi Rahmatya Nahrowi Adjie Nuriyah Musyafa, Wigi Nuur Wachid Abdul Majid Oktafiani, Wilda Oktaviani, Oriza Mutia Perdana, Cilma Fresha Perdana, Zia Imam Praciska, Mia Tri Pratama, Aryo Bimo Putra Pratiwi, Irra Puji Rahayu Putri Alina Sidik, Legira Putri, Regina Aulia Rahma Maulida, Rahma Rahmatya, Aura Salsabillah Ramadhan, Reza Putra Ramarumo, Tshepo Rizal, Muhamad Fahmi Romdhoni, Rhezwan Dhaifullah Salsabila, Rahmawati Sanjaya, Miftahul Donny Sari, Dian Pemata Septiadi, Jaka Septianiady, Septianiady Setyawan, Kornelius Rhesa Valdis Siti Hodijah Sodikin, Reisa Aulia Solekha, Solekha Solihat, Sinta Syawalido, Luky Tanjung, Firda Rosiana Thoniyah, Diana Qisthin Wachid Abdul Majid, Nuur Wicaksono, Mochamad Fajar Yulistia, Tia Fuja Yuniar, Rani Zarkasih, Aqmal Idris