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Realize, Realize
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Journal : Jurnal Ilmiah Mahasiswa Ekonomi Manajemen

 1 
PENGARUH KEPERCAYAAN MEREK, CITRA MEREK DAN PERSEPSI KUALITAS TERHADAP LOYALITAS MEREK SENSODYNE Ritmaratri Yola Vernadila; Reliaze Realize
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 5, No 3 (2020): Agustus
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v5i3.15537

Abstract

This study aimed to determine the impact of Sensodyne brand trust, brand image and perceived quality on brand loyalty. There is no doubt that brand trust, brand image and perceived quality are the most precise factors that can affect their brand loyalty. By cultivating brand trust, brand image and perceived quality will have a positive effect on their brand loyalty. The sample in the following research uses 204 customer of Sensodyne toothpaste. In gathering information on this research using a questionnaire’s distributed to customer of Sensodyne toothpaste. Diagnostic methods of data analysis are validity tests, realible tests, classic assumption tests, and hypothetical tests including t and f. For processing and analyzing analytic data in this study tool used is SPSS version 26.0. Research indicates that brand trust has a significant positive impact on brand loyalty. Brand image has a significant positive impact on brand loyalty. Perceived quality has a significant positive impact on brand loyalty. Thus at the same time brand trust, brand image and perceived quality are very practical in improving brand loyalty.
Co-Authors AGUNG PRATAMA Algifanri Maulana, Algifanri Amin, Al Andrean, Tomi Andriyani, Baiq Dewi Budianto Sitorus candra, joni eka Deviana Deviana Dewi Patmawati Elin Elin Eni, Eni ENJELI DIVER Ependi, Winda Aprilia Eric, Eric Erwin Sitompul GRACE INGELYN Hananti, Uni Handoko, Koko HENDRA GUNAWAN B11211055 Hotman Panjaitan Husna, Lenny Ida Aju Brahmasari Indah Permata Sari James James, James Jayanto, Ricky JUNITA SARI Kiki Sumanti Kristina, Erin Lature, Agnes Filadelfia Mike Permata Sari NOVITA ANDARWATI SITORUS Novitri, Afridilla Novitri Nurhaida Prasetyo, Windra Putri, M.Kom, Anggia Dasa Reni Sundari Ritmaratri Yola Vernadila Ronald Wangdra Siagian, Gebby Mirayu Siagian, Mauli Simanjuntak, Pastima Sinaga, Deska Audyna Sitorus, Budianto Sudjono Sudjono Sundari, Reni SUSIANA SIMAMORA Syaiful Aswad Syntia, Kartini tukino, tukino wahyu arif sujatmiko Wasiman, Wasiman Yerry Susanto Yvonne Wangdra