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All Journal Jurnal Media Infotama JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Dehasen Untuk Negeri Jurnal Media Computer Science Digital Transformation Technology (Digitech) Jurnal Pengabdian Mandiri
Desi Mahdalena
Univeristas Dehasen Bengkulu
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Analisis Perbandingan Metode Simple Multi Attribute Rating Technique (SMART) Dan Metode Preference Selection Index (PSI) Dalam Penentuan Guru Terbaik SD N 14 Seluma Docky Agresma; Dimas Aulia Trianggana; Desi Mahdalena
Jurnal Media Infotama Vol 22 No 1 (2026): April 2026
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v22i1.10095

Abstract

Objective teacher performance assessment is an important step in improving the quality of education in schools. This study aims to analyze the comparison between the SMART (Simple Multi Attribute Rating Technique) method and the PSI (Preference Selection Index) method in determining the best teachers at SD Negeri 14 Seluma based on teacher performance assessment data for the 2023/2024 academic year. The comparison was conducted through three main aspects, namely processing time, final assessment results, and accuracy levels measured using a confusion matrix. The results showed that the SMART method had a faster processing time than the PSI method. However, both methods produced the same final results in determining the best teachers, with identical rankings. In terms of accuracy, both the SMART and PSI methods showed the same accuracy level of 80%. System testing using the blackbox method also showed that the developed application functions well and is capable of providing accurate recommendations for the best teachers each year.
PERANCANGAN SISTEM PENGUKURAN KUALITAS PELAYANAN PUBLIK DI KANTOR KESYAHBANDARAAN DAN OTORITAS PELABUHAN KELAS III MENGGUNAKAN METODE SERVICE QUALITY Melly Julistina; Sapri Sapri; Desi Mahdalena
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.4193

Abstract

Abstract: Civil Servants (PNS) have an important role as public servants who must provide fair and quality services. Therefore, it is absolutely necessary to have human resources (HR) who have the capability to carry out their duties effectively, efficiently, productively, and professionally. The current employee performance assessment process is sometimes still subjective, this can be seen from the low productivity of employees in government agencies and the results of employee performance measurements have not been utilized optimally. One way is to use the Clustering technique with the K-Means algorithm which has a high level of accuracy in measuring objects. The final result of this study is a system that can cluster performance quality into 3 parts where the Best Performance Quality consists of 8 people, Fair Performance Quality consists of 1 person and Poor Performance Quality consists of 6 people. Keywords: Public Service, Service Quality. Abstrak: Kemajuan ilmu pengetahuan dan teknologi telah membekali para pengambil keputusan dengan perangkat pengambilan keputusan yang cepat dan tepat. Sistem komputer yang terintegrasi dengan pengetahuan ahli telah membentuk metode yang efektif untuk pengolahan data dan penyajian informasi, yang penting untuk pembuatan kebijakan. Evaluasi penilaian kinerja pegawai sangat penting bagi keberhasilan organisasi, dan Badan Kepegawaian Provinsi Bengkulu memerlukan sistem evaluasi kinerja yang akurat. Metode evaluasi konvensional seringkali tidak efisien, sehingga memerlukan sistem yang terstruktur dan objektif. Metode Weighted Aggregated Sum Product Assessment membantu meminimalkan kekurangan evaluasi dengan menentukan kombinasi kriteria yang optimal. Implementasi sistem menggunakan bahasa pemrograman PHP dan metode yang digunakan dalam penelitian ini adalah metode System Development Life Cycle. Dari hasil pengujian yang dilakukan dapat disimpulkan adalah evaluasi penilaian kinerja pegawai menggunakan Weighted Aggregated Sum Product Assessment dapat dilakukan dengan baik dan untuk objektivitas serta peningkatan pengambilan keputusan dalam manajemen kepegawaian Kata kunci: Kualitas Pelayanan, Penilaian  
Co-Authors Ahmad Arib Al Farisy Ahmat Syantori Asnawati Asnawati Devi Sartika Devina Ninosari Dimas Aldi Romadoni Dimas Aulia Trianggana Doan Sefriyansyah Docky Agresma Eko Suryana Fredricka, Jhoanne Grace Tessa Lonica Simanjuntak Ila Yati Beti Jusuf Wahyudi Kanedi, Indra Kanedi M.Akbar Azim Melly Julistina Nofi Qurniat Nofi Qurniati Prahasti Reno Supardi Ricky Zulfiandry Ridho Rahman Kurnianto Riska Eka Aprianty Rizki Amelia Sapri Sapri Silvy Nopriliant Siswanto Siswanto Suaihera Rahma Yunia Suwarni Venny Novita Sari Wahyu Al Amar Wika Apriza Yoli Andi Rozzi