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All Journal International Journal of Social Science and Business ISM (Intisari Sains Medis) : Jurnal Kedokteran Jurnal Bisnis dan Kewirausahaan Jurnal Bisnis dan Kewirausahaan Journal Research of Social Science, Economics, and Management Jurnal Penelitian Pendidikan Indonesia E-Jurnal Manajemen INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
I Made Artha Wibawa
Fakultas Ekonomi Dan Bisnis Universitas Udayana
Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology Social Sciences Other

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EXPLORING THE DYNAMICS OF TECHNOSTRESS, PERCEIVED ORGANIZATIONAL SUPPORT, AND WORK ENGAGEMENT IN HIGHER EDUCATION INSTITUTIONS Ni Putu Cempaka Widyawati; I Made Artha Wibawa
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 7 (2026): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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Abstract

The rapid integration of digital technologies in higher education has transformed academic and administrative processes, but it has also given rise to new challenges such as technostress among  faculty and  staff.  This  study  explores  the  interrelationships between technostress, perceived organizational support, and work engagement within higher education institutions. Drawing on organizational behavior and occupational stress frameworks, the research investigates how technostress influences employees’ psychological states, and whether perceived organizational support can serve as a buffer that enhances engagement. Using a quantitative approach with survey data collected from academic and administrative staff, the study applies structural equation modeling to test the hypothesized relationships. The findings reveal that technostress negatively impacts work engagement, while perceived organizational support significantly mitigates this effect and fosters higher levels of engagement. These results highlight the critical role of supportive organizational practices in sustaining employee well-being and performance amidst ongoing digital transformation. The study contributes to the literature on  technology-related  stressors  in  educational  settings  and  provides  practical insights for institutional leaders seeking to cultivate a resilient and engaged workforce.
PERAN EMPLOYEE ENGAGEMENT DALAM MEMEDIASI PENGARUH CAREER DEVELOPMENT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR Made Bagus Aditya Yama; I Made Artha Wibawa
E-Jurnal Manajemen Vol. 15 No. 5 (2026)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/EJMUNUD.2026.v15.i5.p03

Abstract

Pertumbuhan kedai kopi di Indonesia, khususnya di wilayah Bali, tampak dari semakin banyaknya kedai kopi yang tersebar di Kota Denpasar. Salah satu yang cukup populer adalah Fore Coffee. Dalam menghadapi persaingan yang kian memanas, Fore Coffee harus terus berinovasi, dari sisi produk dan pelayanan. Penelitian ini dimaksudkan untuk mengkaji pengaruh pengembangan karir terhadap perilaku kewargaorganisasian, dengan keterlibatan karyawan sebagai pemediasi, pada barista Fore Coffee Kecamatan Denpasar Barat. Penelitian ini memiliki populasi mencakup barista Fore Coffee yang bekerja di wilayah tersebut, dengan sampel sebanyak 40 responden menggunakan teknik nonprobability sampling melalui metode jenuh. Metode yang digunakan dalam menganalisi hasil datanya adalah structural equation modeling (SEM) berbasis partial least squares (PLS). Penelitian ini memiliki hasil bahwa pengembangan karir memiliki pengaruh positif signifikan terhadap perilaku kewargaorganisasian, serta secara langsung meningkatkan keterikatan karyawan. Selain itu, keterikatan karyawan juga terbukti berpengaruh positif dan signifikan terhadap perilaku kewargaorganisasian. Temuan ini mengindikasikan bahwa pengembangan karir sepenuhnya memediasi hubungan keterikatan karyawan dan perilaku kewargaorganisasian. Secara teoritis, ini menguatkan teori kognitif sosial dalam menjelaskan perilaku kewargaorganisasian. Secara praktis, penelitian ini menegaskan pentingnya pengelolaan pengembangan karir yang terbuka guna meningkatkan keterlibatan karyawan.   The growth of coffee shops in Indonesia, especially in Bali, is reflected in the increasing number of coffee shops in Denpasar, with Fore Coffee emerging as one of the more popular brands. To stay competitive in a saturated market, Fore Coffee must continuously innovate in both products and services. This study analyzes the influence of career development on organizational citizenship behavior (OCB), with employee engagement as a mediating variable among baristas at Fore Coffee in West Denpasar. The research involved 40 respondents selected through non-probability saturated sampling, and the data were analyzed using SEM-PLS. The results show that career development has a significant positive effect on employee engagement and OCB, while employee engagement also positively affects OCB. In addition, employee engagement fully mediates the relationship between career development and OCB. The findings support social cognitive theory in explaining OCB and highlight the importance of transparent and strategic career development in practice.
Co-Authors Ade Maria Ulfah Rakhmatika Sari Agoes Ganesha Rahyuda anak agung diah jenita dewi Anak Agung Gede Suarjaya Budi Riyanto Bunga Indah Juwita Cokorda Istri Ari Sintya Dewi Desak Ketut Sintaasih Devi Shinta Prahesti Dewa Ayu Istri Gedong Astari Dewi Dewa Prasetya Cahya Dhea Praba Wati Diva Ditya Mersita Wandara dodik gede wirawan Eka Wiratnaya Gede Farrell Bayu Setiawan Wardana I Dewa Nyoman Hutagalung I Gede Artha Wijaya I Gede Riana I Gede Riana I Gede Riana I Gede Suwardiana Putra I Gede Widya Darmawan I Gst Ag Gd Emdy Mahardika Putra I Gst Ayu Dewi Adnyani I Gusti Ayu Agung Desy Aristantya Dewi I Gusti Ayu Manuati Dewi I Gusti Ayu Manuati Dewi I Gusti Ayu Risnatalia I Gusti Ayu Sastria Taradita I Gusti Bagus Honor Satrya I Gusti Ketut Gede I Ketut Manik Swardika Yasa I Made Agus Putra Wijaya I Made Angga Saputra I Made Krisna Suryantika I Nyoman Bayu Putra Mahardika I Nyoman Gede Tangkas Pemayun I Nyoman Resa Adhika I Nyoman Yudi Triyana I Wayan Aditya Tariana I Wayan Agus Santika Ida Ayu Widya Santika Dewi Ida Bagus Ketut Surya Ida Bagus Putu Titiksa Ksama Intan Maharani Widari K. Ayu Budiastiti Purnama Dewi Kasih, Ni Luh Sri Ketut Gede Mulyadi Ridia Lea Ayu Stephani luh deviana angi nurfayani Luh Komang Regina Kaniyaswari Made Bagus Aditya Yama Made Bintang Sriwahyuni Made Ratih Amara Coryka Made Surya Putra Made Surya Putra Ni Komang Anik Sri Anggreni Ni Komang Mita Suryanti Ni Luh Dila Diah Paramita Ni Nyoman Sekar Ayu Widyantari Ni Putu Ariska Dewi Ni Putu Ayu Darmayanti Ni Putu Cempaka Widyawati Ni Putu Mia Silvyana Ni Putu Santi Suryantini Ni Putu Santi Suryantini Ni Wayan Rianita Andani Nungky Kumala Dewi Nyoman Yustiana Sumandari Pasek Putu Agung Wendhastra Dura Dharsan Putu Agus Yoga Brahmanda Ariarta Putu Eka Viska Putri Putu Maira Anggarani Putu Nika Adnya Dessy Sari, Ade Maria Ulfah Rakhmatika Sebastianus Alexander Septiadi