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Efektivitas Program Pembinaan Kerohanian di Rumah Tahanan Negara Kelas IIB Painan Kabupaten Pesisir Selatan Reisya Yuarilda; Sinta Westika Putri
YASIN Vol 6 No 4 (2026): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v6i4.11342

Although the effectiveness of spiritual development programs for inmates has been examined in various studies, research specifically addressing their implementation in state detention centers with dual functions and overcrowded conditions remains limited. This study aims to analyze the effectiveness of the Spiritual Development Program at the Painan Class IIB State Detention Center, Pesisir Selatan Regency, and identify the factors influencing its implementation. The study employed a qualitative approach with a descriptive design. Informants were selected through purposive sampling and comprised the Head of the Detainee Services Subsection, a religious instructor from the Ministry of Religious Affairs, and inmates who actively participated in the program. Data were collected through in-depth interviews, observations, and document analysis and were subsequently analyzed using the interactive model of Miles, Huberman, and Saldaña. The findings indicate that the spiritual development program has generally been implemented effectively based on five indicators: program understanding, target appropriateness, timeliness, goal attainment, and tangible change. However, its implementation has not yet been supported by a formally structured system of documentation, monitoring, and evaluation. Based on Steers’ organizational effectiveness framework, the program’s supporting factors include the availability of prayer-room facilities and formal collaboration with the Ministry of Religious Affairs, whereas the inhibiting factors include the detention center’s dual functions, overcrowded conditions, and limited staffing. This study concludes that the Spiritual Development Program at the Painan Class IIB State Detention Center has fulfilled the effectiveness indicators but requires a strengthened monitoring and evaluation system to ensure more structured and sustainable implementation. These findings contribute to the development of research on program effectiveness in the correctional context and provide practical implications for strengthening the governance of spiritual development programs in state detention centers that perform dual functions.

Pengaruh Persepsi Kemudahan terhadap Kepuasan Pengguna Kartu Debit pada Mahasiswa Ilmu Administrasi Negara Ria Maylani Astuti; Sinta Westika Putri
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 4 No. 3 (2026): Juni : JURNAL ILMIAH DAN KARYA MAHASISWA (JIKMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v4i3.4445

This research is motivated by the decline in the use of national debit cards and low user satisfaction among students. The purpose of the study was to test the effect of convenience perception on debit card user satisfaction in State Administration students of Padang State University. This study used an associative quantitative approach with a population of 1,247 students and a sample of 93 respondents selected through a simple random sampling technique using the Slovin formula with an error rate of 10%. Data was collected through a Likert scale questionnaire that has been tested for validity and reliability. Data analysis includes descriptive analysis, classical assumption test, correlation coefficient, simple linear regression, determination coefficient, and t-test. The results showed that the perception of convenience was in the category of sufficient (75%) and user satisfaction was also sufficient (74.2%). The regression equation was obtained Y = 10.944 + 0.50X with a correlation coefficient R = 0.668 and a determination coefficient R² = 44.7%. The t-test produced a significant value (t = 8.571; p < 0.001), so it can be concluded that the perception of convenience has a positive and significant effect on the satisfaction of using a debit card. The implications of this study confirm the importance of strong digital governance to encourage sustainable innovation, maintain satisfaction, and maintain user loyalty in digital payment systems.

Kualitas Pelayanan Badan Penyelenggaraan Jaminan Sosial (BPJS) Ketenagakerjaan Kota Padang Gustia Sari; Sinta Westika Putri
Al-DYAS Vol 5 No 1 (2026): FEBRUARI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/aldyas.v5i1.8968

Public service quality is a crucial aspect in building public trust and satisfaction, including in the administration of employment social security by BPJS Ketenagakerjaan Padang City, which is required to provide high-quality, effective, and responsive services to participants’ needs. This study aimed to analyze the service quality of BPJS Ketenagakerjaan Padang City based on service quality dimensions and to identify the factors that influence this quality. A qualitative approach was employed, with data collected through interviews, observations, and documentation, and subsequently analyzed using NVivo 15 software through Hierarchy Chart and Project Map visualizations within a descriptive analytical framework. The findings show that the service quality of BPJS Ketenagakerjaan Padang City has met most of Zeithaml’s service quality principles, covering the dimensions of tangibles, reliability, responsiveness, assurance, and empathy. However, service quality has not yet been fully optimal, as constraints are still encountered in the form of system disruptions, delays in claim processing, document discrepancies, participants’ lack of understanding of regulations, and uneven speed of service and empathetic attitudes among officers. The study also finds that Moenir’s five key factors—awareness, regulations, organization, officers’ abilities and skills, and service facilities—make significant contributions both as supporting and inhibiting elements in service delivery. These findings underscore that BPJS Ketenagakerjaan’s service quality plays an important role in enhancing participants’ satisfaction and perceptions, while also indicating that the assurance and empathy dimensions still require strengthening so that services become more adaptive and better able to meet participants’ expectations.

Evaluasi Kinerja Penyelenggara Pemilu pada Pilkada 2024 di Kabupaten Pasaman Najwa Prita Yunas; Sinta Westika Putri
YASIN Vol 6 No 5 (2026): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v6i5.11466

The Regional Head Election (Pilkada) is one of the democratic instruments for realizing democratic and integrity-based regional governance. However, the implementation of repeat voting (PSU) in the 2024 Pilkada in Pasaman Regency indicates the need to evaluate the performance of election administrators. This study aims to analyze the performance of election administrators in the 2024 Pilkada in Pasaman Regency and to identify the supporting and inhibiting factors in its implementation. The study employed a qualitative approach using a descriptive method. Informants were selected through purposive sampling. Data were collected through observation, interviews, and documentation and were then analyzed using Miles and Huberman’s interactive analysis model, which comprises data reduction, data presentation, and conclusion drawing. The results show that the performance of the General Election Commission, Election Supervisory Agency, and Polling Station Working Committee in the 2024 Pilkada in Pasaman Regency was generally satisfactory based on the indicators of productivity, service quality, responsiveness, responsibility, and accountability. This performance was supported by stakeholder involvement and the availability of regulations and technical guidelines but still faced obstacles in the form of local political dynamics, time constraints, and the complexity of the Pilkada stages. The findings also indicate the need for improvements in administrative verification, public communication, and interinstitutional coordination. This study confirms that strengthening institutional capacity and coordination among election administrators is necessary to improve the professionalism, integrity, and quality of future Pilkada implementation.

The Effect of ASN Core Values BerAKHLAK on Employee Performance at the Solok Regency Education Office Wireziyan Fadhilla; Sinta Westika Putri
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 1 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i1.9620

Employee performance is a fundamental determinant of organizational effectiveness in achieving institutional goals. At the Solok Regency Education Office, several performance-related problems remain evident, including delays in task completion, limited employee independence, inadequate competencies due to the absence of structured training programs, and discrepancies between performance appraisal data and field realities. This study aims to examine the effect of the ASN BerAKHLAK Core Values on employee performance at the Solok Regency Education Office. The study employed a quantitative method with a causal associative approach. The research population comprised all Civil Servants (Pegawai Negeri Sipil [PNS]) at the Solok Regency Education Office, totaling 35 individuals, all of whom were selected as the sample through a total sampling technique. Data were collected through questionnaires and analyzed using simple linear regression. The findings indicate that the ASN BerAKHLAK Core Values have a positive and significant effect on employee performance, as shown by a significance value of 0.027 (< 0.05) and a regression coefficient of 0.260. The ASN BerAKHLAK Core Values account for 14% of the variance in employee performance (R Square = 0.140), while the remaining 86% is influenced by other factors not examined in this study. The study concludes that strengthening the internalization of ASN BerAKHLAK Core Values through consistent organizational culture programs and leadership reinforcement is essential for improving employee performance in a broader and more sustainable manner. These findings contribute to the understanding of values-based performance improvement in public sector institutions and offer practical implications for strengthening human resource management within government offices.

RTRW Policy Implementation Impact on Residential Environmental Quality in Padang Selatan District Vira Cahayani Karmila; Sinta Westika Putri
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.11059

The mismatch between spatial planning policies and the actual conditions of residential areas remains a fundamental challenge in many developing cities, including Padang Selatan District, Padang City. However, studies that specifically integrate the impacts of Regional Spatial Plan (RTRW) implementation with the actual environmental quality of residential areas in this region remain limited. This study aims to examine the impact of RTRW policy implementation under Padang City Regional Regulation No. 3 of 2019 on residential environmental quality and to analyze the supporting and inhibiting factors influencing its implementation. Using a descriptive qualitative approach, data were collected through in-depth interviews, observations, and document reviews in three study sites: Seberang Palinggam, Seberang Padang, and Air Manis. The analysis was guided by Agustino’s (2017) policy impact framework, which includes the dimensions of primary subjects, externalities, time, and costs. The findings indicate that the impact of RTRW implementation varies substantially across the three areas. Air Manis experienced the most significant changes, including building reorganization, drainage improvements, and enhanced accessibility, largely supported by organic incentives from its tourism zone. Seberang Padang showed partial improvements through the Kotaku program and central government funding amounting to Rp14.9 billion. In contrast, Seberang Palinggam experienced almost no formal policy impact because approximately 80–90% of its land is classified as perponding land, making standard building permit mechanisms difficult to apply. Supporting factors include subdistrict monitoring teams, coordination through the PKP Working Group Forum, commitment from government officials, and tourism-based incentives. The main constraints include unclear land ownership status, reactive monitoring practices, low spatial planning literacy, urbanization pressures, limited community economic capacity, and weak policy outreach. This study concludes that effective RTRW implementation in residential areas depends on resolving agrarian issues as a primary prerequisite, balancing investment between physical development and monitoring capacity, and integrating economic incentives into policy implementation strategies. The findings contribute to spatial planning and urban governance studies by demonstrating that regulatory implementation is shaped not only by formal policy design but also by land tenure clarity, local institutional capacity, and socio-economic conditions.

Pengaruh Persepsi Kemudahan terhadap Kepuasan Pengguna Kartu Debit pada Mahasiswa Ilmu Administrasi Negara Ria Maylani Astuti; Sinta Westika Putri
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 4 No. 3 (2026): Juni : JURNAL ILMIAH DAN KARYA MAHASISWA (JIKMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v4i3.4445

This research is motivated by the decline in the use of national debit cards and low user satisfaction among students. The purpose of the study was to test the effect of convenience perception on debit card user satisfaction in State Administration students of Padang State University. This study used an associative quantitative approach with a population of 1,247 students and a sample of 93 respondents selected through a simple random sampling technique using the Slovin formula with an error rate of 10%. Data was collected through a Likert scale questionnaire that has been tested for validity and reliability. Data analysis includes descriptive analysis, classical assumption test, correlation coefficient, simple linear regression, determination coefficient, and t-test. The results showed that the perception of convenience was in the category of sufficient (75%) and user satisfaction was also sufficient (74.2%). The regression equation was obtained Y = 10.944 + 0.50X with a correlation coefficient R = 0.668 and a determination coefficient R² = 44.7%. The t-test produced a significant value (t = 8.571; p < 0.001), so it can be concluded that the perception of convenience has a positive and significant effect on the satisfaction of using a debit card. The implications of this study confirm the importance of strong digital governance to encourage sustainable innovation, maintain satisfaction, and maintain user loyalty in digital payment systems.

Pengaruh Kemudahan Penggunaan Aplikasi Access by KAI terhadap Kepuasan Pelanggan Kereta Api Pariaman Ekspres Silvia Silvia; Sinta Westika Putri
YASIN Vol 5 No 5 (2025): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v5i5.7107

This study is motivated by the suboptimal customer satisfaction in using the Access by KAI application for the Pariaman Express train service, which is presumed to be influenced by ease of use. The research aims to determine the effect of ease of use on customer satisfaction. A quantitative associative research design was employed, involving 98 respondents determined using the Slovin formula. Data were collected through a four-point Likert scale questionnaire, which was tested for validity and reliability using SPSS 26.0. The ease-of-use variable was measured based on five indicators from Quesenbery (2004), while customer satisfaction was measured based on three indicators from Indrasari (2019). Simple linear regression analysis shows that ease of use has a positive and significant effect on customer satisfaction, with the regression model Y = 9.444 + 0.485X. The coefficient of determination (R²) of 0.641 indicates that 64.1% of the variation in customer satisfaction is explained by the ease of use of the application, while the remainder is influenced by other factors. In conclusion, the higher the ease of use of the Access by KAI application, the higher the customer satisfaction with the Pariaman Express train service.

Analisis Peran Stakeholders dalam Penertiban Terminal Bayangan di Kota Padang, Studi Kasus: Terminal Bayangan di Depan UNP Zahara Ramadani; Sinta Westika Putri
YASIN Vol 5 No 5 (2025): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v5i5.7726

The enforcement of informal or “shadow” terminal regulation represents a strategic effort to improve transportation order and safety in Padang City, particularly in the area in front of Universitas Negeri Padang (UNP). Although such terminals offer easier access for passengers and bus drivers, they also contribute to traffic congestion and reduced compliance with transportation regulations. This study aims to analyze the roles of stakeholders in the regulation of shadow terminals in front of UNP, identify supporting and inhibiting factors in policy implementation, and evaluate the effectiveness of inter-stakeholder collaboration. A qualitative descriptive method with a case study approach was employed, involving in-depth interviews with the Padang City Transportation Agency, Civil Service Police Unit (Satpol PP), Padang Utara Police Sector, bus company (PO) managers, bus drivers, and service users. The findings reveal that stakeholder roles fall into five categories: policy creator, coordinator, facilitator, implementer, and accelerator. The roles of implementers and coordinators are the most dominant, carried out through field inspections, ticketing, and supervision, while facilitators and accelerators contribute through internal coordination and feedback from service users. Inhibiting factors include low driver compliance, limited accessibility to official terminals, and insufficient infrastructure. Supporting factors include inter-stakeholder synergy, cross-agency coordination, and growing awareness among service users of the importance of transportation order. These findings offer valuable insights into stakeholder dynamics and provide strategic recommendations to enhance the effectiveness of shadow terminal enforcement in Padang City.

Strategi Dinas Pendidikan dan Kebudayaan Kota Bukittinggi dalam Pengembangan Museum Rumah Adat Nan Baanjuang Najwa Siti Fadhillah Chairul; Sinta Westika Putri
Arus Jurnal Sosial dan Humaniora Vol 6 No 2: Agustus (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i2.3345

Penelitian ini bertujuan menganalisis strategi Dinas Pendidikan dan Kebudayaan Kota Bukittinggi dalam pengembangan Museum Rumah Adat Nan Baanjuang serta mengidentifikasi faktor pendukung dan penghambatnya. Penelitian menggunakan pendekatan deskriptif kualitatif. Data dikumpulkan melalui wawancara semi-terstruktur, observasi, dan dokumentasi. Informan meliputi pejabat dan staf Bidang Kebudayaan, petugas museum, Dinas Pariwisata Kota Bukittinggi, serta lima kelompok pengunjung sebagai triangulasi sumber. Data dianalisis dengan model interaktif Miles dan Huberman serta kerangka lima tahap Strategy Change Cycle Bryson. Hasil penelitian menunjukkan bahwa mandat pengelolaan museum telah didukung regulasi dan Renstra; misi pengembangan diarahkan pada pelestarian, edukasi, dan rekreasi budaya; serta penilaian lingkungan telah mengenali kekuatan, kelemahan, peluang, dan tantangan. Strategi yang dijalankan mencakup konservasi, inventarisasi dan registrasi koleksi, kegiatan edukasi, kerja sama lintas pihak, promosi media sosial, dan digitalisasi secara bertahap. Faktor pendukungnya meliputi nilai sejarah dan budaya, keberagaman koleksi, dukungan pemerintah, kerja sama, dan posisi Bukittinggi sebagai kota wisata. Hambatannya adalah keterbatasan tenaga profesional, anggaran, registrasi dan digitalisasi, media interpretasi, ketentuan cagar budaya, serta promosi yang belum optimal. Strategi telah berjalan cukup baik, tetapi masih memerlukan indikator evaluasi, penguatan kompetensi, digitalisasi, promosi, dan kolaborasi yang lebih terarah.

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