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All Journal JITK (Jurnal Ilmu Pengetahuan dan Komputer) JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal IPTEK Bagi Masyarakat Bulletin of Information Technology (BIT) BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Journal of Information Systems and Technology Research Jurnal Algoritma Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Gudang Jurnal Pengabdian Masyarakat Bigint Computing Journal
Novica Irawati
Universitas Royal
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Physics Public Health Social Sciences Other

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Implementation of Supply Chain Management for Mineral Water Inventory Management at Putri Store Rahmadina Rahmadina; Novica Irawati; Rohminatin Rohminatin
Jurnal IPTEK Bagi Masyarakat Vol 6 No 1 (2026)
Publisher : Ali Institute of Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/j-ibm.v6i1.1697

Abstract

Putri Store is a retail business that sells mineral water products with relatively high customer demand. However, its inventory management is still conducted manually, causing inaccurate stock records, delays in reordering, and frequent stockouts. Based on observations from August to October 2025, 26 stockout incidents were found across several mineral water products. This study aims to design and implement a web-based Supply Chain Management (SCM) system to improve inventory management effectiveness at Putri Store. The system was developed using the Waterfall method, consisting of requirements analysis, system design, implementation, testing, and evaluation. The system design used Unified Modeling Language (UML) and Entity Relationship Diagram (ERD), while implementation was carried out using PHP and MySQL. System testing was conducted using the Black Box Testing method on the main modules, including login, inventory management, supplier management, ordering, and reporting. The results showed that all system functions operated according to user requirements, achieving a 100% success rate. The developed system supports real-time inventory monitoring, integrates supplier data with the ordering process, and automatically generates inventory reports. Its implementation reduced stock search time from 10–15 minutes to 1–2 minutes and report generation time from 20–30 minutes to less than 5 minutes. User satisfaction reached 93.2%, with an average score of 4.66 out of 5. Therefore, the web-based SCM system effectively improves inventory accuracy, accelerates decision-making, and reduces stockout risks at Putri Store.
PENGARUH PENGETAHUAN KEUANGAN, SIKAP KEUANGAN, DAN KEPRIBADIAN TERHADAP PERILAKU MANAJEMEN KEUANGAN (STUDI KASUS PADA PELAKU UMKM KELAPA MUDA DI KISARAN) Bela Astuti; Novica Irawati; Andri Nata
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.4085

Abstract

Abstract: This study aims to determine the influence of Financial Knowledge (X1), Financial Attitude (X2), and Personality (X3) on Financial Management Behavior (Y), with the research subjects being young coconut MSME (Micro, Small, and Medium Enterprises) actors in Kisaran. The population in this study consisted of 150 respondents, with purposive sampling used to select a sample of 75 respondents. Data analysis was conducted using the Structural Equation Modeling – Partial Least Squares (SEM-PLS) method with the SmartPLS 4 software. The results show that Financial Knowledge does not have a positive and significant effect on Financial Management Behavior. Financial Attitude has a positive and significant effect on Financial Management Behavior. Personality has a positive and significant effect on Financial Management Behavior. Furthermore, Financial Knowledge, Financial Attitude. Keywords: Financial Knowledge; Financial Attitude; Personality; Financial Management Behavior. Abstrak: Penelitian ini dilakukan untuk mengetahui pengaruh Pengetahuan Keuangan (X1), Sikap Keuangan (X2), Dan Kepribadian (X3) terhadap Perilaku Manajemen Keuangan (Y) dengan objek penelitian adalah pelaku UMKM Kelapa Muda di Kisaran. Populasi dalam penelitian ini sebanyak 150 responden, kemudian dilakukan pemilihan responden dengan teknik purposive sampling sehingga sampel menjadi 75 responden. Analisis data menggunakan metode Structural Equation Modeling – Partial Least Squares (SEM-PLS) melalui perangkat lunak SmartPLS 4. Hasil Pengujian menunjukkan bahwa Pengetahuan Keuangan tidak berpengaruh positif dan signifikan terhadap Perilaku Manajemen Keuangan, Sikap Keuangan berpengaruh positif dan signifikan terhadap Perilaku Manajemen Keuangan, Kepribadian berpengaruh positif dan signifikan terhadap Perilaku Manajemen Keuangan. Kata kunci: Pengetahuan Keuangan; Sikap Keuangan ; Kepribadian; Perilaku Manajemen Keuangan.
SEGMENTASI CALON ORANG TUA BERDASARKAN MINAT DAN PERILAKU ONLINE UNTUK MENYUSUN STRATEGI PROMOSI SEKOLAH TK AL-FARIQ Novica Irawati; Sisca Sri Dewi Saragih; Johny Johny
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.4088

Abstract

Abstract: The behavior of prospective parents in choosing kindergartens is increasingly shifting towards the use of online media as the main source of information, without neglecting the influence of personal recommendations. This study aims to identify the segmentation of prospective parents based on their interests and behaviors in seeking information about schools, both through digital channels such as social media and the internet, and conventional channels such as verbal communication. The study was conducted at AL-FARIQ Kindergarten with data collection through structured interviews using Google Forms. Data were analyzed using K-Means and Rapid Miner software with cluster analysis methods to group respondents based on similarities in digital behavior. The research results are expected to produce a segmentation document that includes the profile of each segment and recommendations for more targeted digital promotion strategies. This research is at Technology Readiness Level (TRL) level 3 as an initial validation of the data-driven segmentation approach, and is expected to serve as the basis for the development of a more integrated digital promotion system in the future. Keywords: K-Means; Information Behavior; Prospective Parents; Promotion Strategy. Abstrak: Perilaku calon orang tua dalam memilih taman kanak-kanak (TK) semakin bergeser ke arah pemanfaatan media online sebagai sumber informasi utama, tanpa meninggalkan pengaruh rekomendasi personal. Penelitian ini bertujuan untuk mengidentifikasi segmentasi calon orang tua berdasarkan kecenderungan minat dan perilaku mereka dalam mencari informasi tentang sekolah, baik melalui saluran digital seperti media sosial dan internet, maupun jalur konvensional seperti komunikasi lisan. Studi dilakukan di TK AL-FARIQ dengan pengumpulan data melalui wawancara terstruktur menggunakan Google Form. Data dianalisis menggunakan perangkat lunak RapidMiner dan metode K-Means dengan cluster analysis untuk mengelompokkan responden berdasarkan kesamaan perilaku digital. Hasil penelitian diharapkan menghasilkan dokumen segmentasi yang memuat profil masing-masing segmen serta rekomendasi strategi promosi digital yang lebih tepat sasaran. Penelitian ini berada pada Tingkat Kesiapan Teknologi (TKT) level 3 sebagai validasi awal terhadap pendekatan segmentasi berbasis data, dan diharapkan menjadi dasar pengembangan sistem promosi digital yang lebih terintegrasi di masa depan. Kata kunci: K-Means; Perilaku Informasi; Calon Orang Tua; Strategi Promosi
PENDEKATAN E-SCM DALAM MENINGKATKAN EFEKTIFITAS KETERSEDIAN ALAT KESEHATAN DI KLINIK MADDIN BATUBARA Ahmad Muhazir; Novica Irawati; Nora Fajira
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6106

Abstract

Abstract: The quality of healthcare services is heavily dependent on the effective management of medical equipment. At Maddin Batu Bara Clinic, logistics management currently relies on conventional physical documentation. This manual approach triggers various operational hurdles, such as difficulties in real-time stock monitoring, delayed procurement, and a high risk of both stockouts and overstocking. Furthermore, coordination with suppliers remains unintegrated, and the clinic lacks a standardized calculation method to determine reorder timing.This study aims to evaluate medical equipment management and existing supply chain constraints, subsequently designing a web-based Electronic Supply Chain Management (E-SCM) system. The system integrates the Reorder Point (ROP) method to optimize the availability of medical supplies. The research utilizes an applied method with a descriptive approach and quantitative analysis, with data collected through observation, interviews, and documentation.The results indicate that the implementation of the E-SCM system using the ROP method accurately determines reorder points based on average consumption rates and delivery lead times. This digital innovation is proven to enhance inventory management efficiency, minimize the risk of stock imbalances, and strengthen communication synergy between the clinic and suppliers within a more modern supply chain ecosystem.   Keywords: E-SCM; Medical Equipment; Availability; Reorder Point (ROP); Maddin Clinic.   Abstrak: Kualitas pelayanan kesehatan sangat bergantung pada efektivitas pengelolaan alat medis. Di Klinik Maddin Batu Bara, manajemen logistik saat ini masih mengandalkan pencatatan fisik secara konvensional. Metode yang mengandalkan dokumen fisik ini memicu berbagai hambatan operasional, seperti sulitnya memantau stok secara real-time, keterlambatan pengadaan barang, hingga tingginya risiko kekurangan (stockout) maupun kelebihan persediaan (overstock). Selain itu, koordinasi dengan pemasok belum terintegrasi dan klinik belum memiliki standar perhitungan untuk menentukan waktu pemesanan kembali. Penelitian ini dilakukan untuk mengevaluasi manajemen alat medis dan hambatan rantai pasok yang ada, kemudian merancang solusi berupa sistem Electronic Supply Chain Management (E-SCM) berbasis web. Sistem ini mengintegrasikan metode Reorder Point (ROP) untuk mengoptimalkan ketersediaan alat medis. Metode penelitian yang diterapkan adalah penelitian terapan dengan pendekatan deskriptif dan analisis kuantitatif melalui teknik observasi, wawancara, serta dokumentasi. Hasil penelitian menunjukkan bahwa implementasi sistem E-SCM dengan metode ROP mampu menentukan titik pemesanan ulang secara akurat berdasarkan tingkat konsumsi rata-rata dan lead time pengiriman. Inovasi digital ini terbukti meningkatkan efisiensi manajemen inventaris, meminimalkan risiko ketidakseimbangan stok, serta memperkuat sinergi komunikasi antara pihak klinik dan pemasok dalam ekosistem rantai pasok yang lebih modern.   Kata kunci: E-SCM; Alat Medis; Ketersediaan; Reorder Point (ROP); Klinik Maddin
Model CRM Adaptif untuk Usaha Konter HP Skala Mikro di NUCA CELL Laila Ramadhani Sitorus; Novica Irawati; Nasrun Marpaung
BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Vol 7 No 2 (2026): September (In Progress)
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/bios.v7i2.241

Abstract

Micro enterprises play a strategic role in the Indonesian economy due to their sheer numbers and significant contributions to GDP and employment. This study aims to design and develop an adaptive Customer Relationship Management (CRM) model tailored to the specific characteristics, needs, and constraints of NUCA CELL a micro-scale mobile phone shop thereby enabling more effective, efficient, and sustainable customer relationship management. A descriptive qualitative approach utilizing a case study design was employed for this research. This approach was selected to facilitate an in-depth understanding of existing customer relationship management practices at NUCA CELL and to develop a CRM model adaptable to the realities of micro-enterprises. The study demonstrates that the designed adaptive CRM model successfully provides a more effective solution for managing customer relationships at NUCA CELL. The developed web-based system integrates customer data, transaction history, and product catalogs into a centralized database, resulting in a more structured, accurate, and efficient information management process compared to the previous manual record-keeping method. Furthermore, the implementation of features such as ratings, comments, and automated loyalty point calculations allows NUCA CELL to gather customer feedback systematically, leading to a better understanding of customer needs and satisfaction levels without relying solely on direct communication.
Co-Authors Afdhal Syafnur Ahmad Muhazir Alfarizi Maulana Andri Nata Arief Fathur Rahman Asyahri Hadi Nasyuha Ayu Afiani Bela Astuti Brilian Moktar Desma Erica Maryati Manik Ellanda Purwawijaya Fauriatun Helmiah Hommy Dorthy Ellyany Sinaga Irianto Irianto Jeperson Hutahaean Johnny Chandra Johny Johny Laila Ramadhani Sitorus Latifah Hanum Masitah Handayani Maulana Dwi Sena Muhammad Hafiz Abd.Rashid Muhammad Yasin Simargolang Naiyla Wulandari Nasrun Marpaung Neni Mulyani Ngiw Aman Harja Nora Fajira Phan Bao Giang Rahmadina Rahmadina Rina Julita Rohminatin Rohminatin Sarmila Sarmila Sipnarong Kanchawongpaisan Sisca Sri Dewi Saragih Sofyan Pariyasto Sugesti, Edwin Wiwin Dila Yustria Handika Siregar Zulfian Azmi