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All Journal Jurnal Fakultas Ekonomi : OPTIMAL eCo-Buss Bisman (Bisnis dan Manajemen): The Journal of Business and Management Finansha: Journal of Sharia Financial Management Journal of Research in Social Science and Humanities eCo-Fin Al-Khidmah Jurnal Pengabdian Masyarakat NEAR: Jurnal Pengabdian kepada Masyarakat Journal of Artificial Intelligence and Digital Business APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Jurnal Ekonomi, Bisnis, dan Humaniora Community Empowerment : Jurnal Pengabdian dan Pemberdayaan Masyarakat
Nurhidayah, Rika
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Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Transportation Other

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Journal : Journal of Research in Social Science and Humanities

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Analysis of Student Satisfaction with the Performance of Lecturers in the Digital Business Study Program at Pelita Bangsa University Rustianah, Rustianah; Nurhidayah, Rika; Ardianto, Riski Eko; Hayim, Wachid
Journal of Research in Social Science and Humanities Vol 5, No 2 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v3i4.422

Abstract

The development of tertiary education is currently very rapid, especially as the need for education is very much needed by students, so it is mandatory for all tertiary institutions to really pay attention to the quality of lecturers, which has an impact on the level of satisfaction of students from Pelita Bangsa University's Digital Business study program. This research is classified as quantitative, so the discussion carried out is data obtained from research which is the result of SPSS 25.0 analysis, observation, interviews and questionnaires. The type of sample used was purposive sampling. From the research, the results obtained are that based on SPSS 25.0 data, we can conclude that students who feel satisfied with the performance of Digital Business lecturers with the highest score are Empathy with a total of 30% and the lowest is stable with 12.2%. Then in the quite satisfied category, the highest score is still Empathy with 31.1% and the lowest is 11.1%, namely responsiveness. Dissatisfied category with 2 out of 5 Tangible 64.4 and Responsiveness 35.6%.
The Effect Of Work Stress, Workload, And Work Environment On Turnover Rates At Pt Pesona Lazuardi Agung Ardianto, Riski Eko; Hasyim, Wachid; Nurhidayah, Rika; Permana, Indra
Journal of Research in Social Science and Humanities Vol 5, No 3 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i3.423

Abstract

High employee turnover remains a strategic challenge for many organizations, including PT Pesona Lazuardi Agung, a company operating in the international trade sector. This study aims to analyze the influence of job stress, workload, and work environment on employee turnover. Adopting a quantitative approach, the research employed the Partial Least Squares - Structural Equation Modeling (PLS-SEM) method, with data collected through structured questionnaires distributed to 44 employees. The findings indicate that all three independent variables positively affect turnover, with workload emerging as the most dominant factor significantly contributing to employees’ intention to leave. Job stress shows a smaller yet significant effect, while the work environment has a moderate impact, particularly when physical conditions and psychosocial relationships are not conducive. This study underscores the importance of managing workload and creating a healthy work environment as essential strategies to improve employee retention. The research is limited by its scope, focusing solely on a single company, and by the use of a quantitative method that does not fully capture the subjective experiences of employees. Future research is recommended to integrate qualitative methods and broaden the organizational scope to gain a more comprehensive and representative understanding of turnover drivers in various industrial contexts.
Co-Authors Ardianto, Riski Eko Azis, Nur Damayanti, Fransiska Tasya Desi Ratnasari Dewanto, I Joko Fasmadhy Satiadharmanto, Deddi Fitriah Indah Sari Guntoro, Yoel harisandi, Prasetyo Hayim, Wachid Heritawati, Ayunia I Dewanto Indra Permana, Indra Jaka Slameta Kilah, Topik Malik, Rahmalia Mardiyana Mardiyana Metris, Diksi Miftahul Ulum Muliansyah, Dadah Nining Yuningsih Parulian, Pahala Ramdhan Rismawan, Gilang Ratnasari, Ani Restika, Dea Rustianah, Rustianah Sarjaya, Sarjaya Satiadharmanto, Deddi Fasmadhy Setiawan, Aries Sodikin, Nur Sofyan Sofyan Sulaeman, Maman Tikaromah, Oom Wachid Hasyim, Wachid Wahdah, Ulya Yusriani, Sri