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All Journal YURISDIKSI : Jurnal Wacana Hukum dan Sains Jurnal DIALEKTIKA : Jurnal Ilmu Sosial NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Pusat Publikasi Ilmu Manajemen Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Nian Tana Natural: Jurnal Pelaksanaan Pengabdian Bergerak Bersama Masyarakat Kolaborasi: Jurnal Hasil Kegiatan Kolaborasi Pengabdian Masyarakat Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan
Yeni Vitrianingsih
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Kepuasan Pasien BPJS: Tinjauan Terhadap Kualitas Pelayanan, Kelompok Acuan, dan CRM Dewi Sekar Arum; Didit Darmawan; Rafadi Khan Khayru; Fayola Issalillah; Yeni Vitrianingsih
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 1 No. 4 (2023): Oktober : Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v1i4.348

Abstract

This study aims to analyse the impact of service quality, reference group, and customer relationship management on BPJS Kesehatan patient satisfaction using purposive sampling method on 100 BPJS Kesehatan user respondents. The research findings show that service quality, reference group, and customer relationship management have a positive and significant influence on BPJS Kesehatan patient satisfaction. These results underscore the importance of these aspects in increasing patient satisfaction levels, reflecting their positive experiences with BPJS health services. This study provides insight into the importance of service quality, the role of reference groups, and the implementation of customer relationship management in improving the satisfaction of patients using BPJS Kesehatan.
Donor Darah sebagai Wujud Kepedulian Sosial Mahasiswa Universitas Sunan Giri Surabaya Kepada Masyarakat Rafida Febriana Widya Putri; Maria Widya Wanti; Khairunnisa Salsabila Putri Prameswari; Yeni Vitrianingsih; Novritsar Hasitongan Pakpahan; Rio Saputra; Dharma Setiawan Negara; Didit Darmawan; Rommy Hardyansah
Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat. Vol. 2 No. 4 (2024): November : Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/natural.v2i4.841

Abstract

The implementation of activities carried out by the Sunan Giri University Surabaya TIM in the form of blood donation activities on August 25 2024, is a form of social concern for the community. This activity uses the Asset Based Community Development (ABCD) method with observation, interviews and active participation from campus residents and the surrounding community. The main aim of this activity is to help patients who need blood transfusions and increase awareness of the importance of blood donation and social awareness. Held on the Sunan Giri University Surabaya campus, this activity is in collaboration with the Indonesian Red Cross (PMI) and involves hygienic and standard medical procedures. The results of the activity showed high enthusiasm from the participants, with more than 100 people registering as donors and around 50 bags of blood were collected. This activity not only fulfills the need for blood, but also strengthens relations between the university and the local community and encourages students to take an active role in social activities and play an active role in building wider social awareness.
Pemanfaatan Sampah Organik Rumah Tangga Menjadi Kompos Serbaguna di Desa Bakungtemenggungan Balongbendo Sidoarjo Sakia Amanda Deviana Putri; Nur Sa’adatut Daraini; Anggi Windra Kusuma; Yeni Vitrianingsih; Uswatun Chasanah; Rahayu Mardikaningsih; Mirza Elmy Safira; Roidatus Shofiyah; Mila Hariani; Yuliastutik Yuliastutik; Nailul Ulah Al Chumairoh Machfud
Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Vol. 4 No. 1 (2025): Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri
Publisher : Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/sejahtera.v4i1.2934

Abstract

The purpose of this community service program is to increase awareness and ability of local communities in handling organic waste from homes to be composted. Waste that can be used effectively to reduce environmental pollution and improve the condition of agricultural land is called household organic waste. The method used is participatory Action Research (PAR) this activity is in the form of a field demonstration which takes place at the Green House of Bakungtemenggungan village by directly showing the process of making liquid compost in the field. The results obtained in this activity show that the community has increased its ability in terms of handling organic waste and making compost which is one form of organic fertilizer. Community service activities, villagers can reduce the amount of waste that ends up in the environment and increase knowledge and ability in waste management.
Meningkatkan Kesadaran Kesehatan Warga Sekitar Lingkungan Kampus : Program Kerja KKN Sosialisasi Cek Kesehatan Gratis Muhammad Farih Alfaaza; Keisha Farellia Putri Lindra; Nabila Ramadhani Muchtar; M. Catur Rizky; M. Yusron Maulana El-Yunusi; Yeni Vitrianingsih; Titik Ustiani; Andre Yulius; Tri Susandhi Juliarto; Didit Darmawan; Lina Wahyu Indayati
Kolaborasi : Jurnal Hasil Kegiatan Kolaborasi Pengabdian Masyarakat Vol. 2 No. 4 (2024): Desember : Kolaborasi : Jurnal Hasil Kegiatan Kolaborasi Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Matematika dan Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kolaborasi.v2i4.330

Abstract

The free health check outreach program which was held on August 19 2024 in the environment around campus aims to increase awareness and knowledge of the health of the surrounding community. The method used is Participatory Action Research (PAR), this program involves students and residents in the environment around Sunan Giri University Surabaya. The results of the outreach show that it has succeeded in increasing health awareness and knowledge among the community. The success of this program is supported by the use of clear and interactive communication techniques, and also indicates the need for adjustments in information delivery methods for various audience groups. These findings suggest the need for the development of more inclusive health intervention models and studies of the long-term impacts of such programs to strengthen positive outcomes on public health.
Sosialisasi Beasiswa Kampus : Upaya Memperluas Akses dan Kesempatan Bagi Mahasiswa Berprestasi Rekha Widiawati; Farida Nabilah; Isthifaiyayyatul Qudsi; Rahayu Mardikaningsih; Mila Hariani; Yeni Vitrianingsih; Eli Retnowati; Eli Masnawati; Utami Puji Lestarie
JPMNT JURNAL PENGABDIAN MASYARAKAT NIAN TANA Vol. 2 No. 4 (2024): Oktober: Jurnal Pengabdian Masyarakat Nian Tana
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/jpmnt.v2i4.551

Abstract

The promotion of campus scholarships is one step in introducing the campus to the wider community and providing opportunities for outstanding students to take advantage of the opportunities offered. The method used in socializing this scholarship is using the ABCD method. The results of the socialization carried out had a positive impact on both parties, from the Sunan Giri University institution which was able to invite students to join together, as well as providing the wider community with the opportunity to take advantage of the scholarship program offered.
Penghijauan Sebagai Upaya Pelestarian Lingkungan dan Pemberdayaan Masyarakat Nur Elsa Choiru Ummah; Eli Masnawati; Yeni Vitrianingsih; Mujito Mujito; Didit Darmawan; Adi Herisasono; Suwito Suwito
Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan Vol. 1 No. 2 (2024): Mei : Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/unggulan.v1i2.252

Abstract

Important conceptual activities are carried out to deal with the environmental crisis by preserving the environment through reforestation. The condition of developing areas and the changing function of space for development requires the concept of greening. Humans are one of the determining factors for efforts to preserve the environment while having the role and responsibility of empowering environmental wealth for the survival of the ecosystem. The purpose of this community service activity is to revive natural aesthetics, trees as air fresheners, and flood mitigation. Community service with greening efforts to preserve the environment uses the Participatory Action Research (PAR) method as a basis. The results obtained include the creation of a fresh, healthy, and cool atmosphere, nature becomes maintained and clean, and the addition of new knowledge to do reforestation through planting tree seedlings.
Comparative Analysis of Factors Forming Consumer Protection Law in Indonesia and The Philippines Christina Shintya Hapsari; Rommy Hardyansah; Dharma Setiawan Negara; Adi Herisasono; Yeni Vitrianingsih
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 3 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i3.732

Abstract

Consumer protection law reflects the responsibility of the state in ensuring fairness and justice between business actors and consumers. This study analyzes and compares the historical, social, political, economic, and constitutional factors underlying the formation of consumer protection law in Indonesia and the Philippines.. The results indicate Both nations demonstrate that consumer protection laws serve not only as legal instruments but also as reflections of social transformation and state accountability.
Doctors' Legal Protection of Midwives And Nurses Professionals In Medical Actions In Hospitals Yeni Vitrianingsih; Slamet Suhartono; Yovita Arie Mangesti; Budiarsih
YURISDIKSI : Jurnal Wacana Hukum dan Sains Vol. 19 No. 3 (2023): December
Publisher : Faculty of Law, Merdeka University Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55173/yurisdiksi.v19i3.212

Abstract

The lack of legal understanding by the parties concerned and the lack of legal protection for both patients and health workers. So the results of the nurses' hard work in providing health services if they are not successful will be faced with the law and even categorized as malpractice with criminal sanctions. Focus problems, namely: Doctors' legal protection of midwives and nurses professionals in medical actions in hospitals.The method used in this study is normative juridical research, which is a study using legislation that includes three layers of legal science consisting of the study of legal science, legal theory and legal philosophy. The results of the discussion found that the delegation of Doctor's authority to the nurse profession in medical action from a legal perspective. Nurses are someone who plays a role in caring for and helping someone by protecting them from pain, injury and the process of aging. It is not in accordance with the regulations of Law No. 38 of 2014 concerning Nursing Article 32 Paragraph (1) and Minister of Health Regulation No. 2052 of 2011 Article 23 Paragraph (1). The nature of the act of giving a medical diagnosis and the determination of medical therapy should not be delegated to nurses of Law No. 17 of 2023. The authority of nurses is as follows: Article 30 paragraph 1 and 2. The two legal umbrellas can certainly make nurses' understanding and protection in carrying out medical duties.  
Legal Protection of Health for Occupational Safety in Siwalan Village, Gresik Regency Yeni Vitrianingsih
Nusantara: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 2 (2025): Mei: NUSANTARA Jurnal Pengabdian Kepada Masyarakat
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/nusantara.v5i2.5224

Abstract

Every citizen has the right to get a job. Meanwhile, the work that is necessary for people to live a decent life for humanity is a job that pays enough and does not cause accidents or diseases. Law on Health No. 17 of 2023 Law No. 1 of 1970 on Occupational Safety: This law is the legal basis for the implementation of K3LH in Indonesia. Law No. 13 of 2003: Article 88 paragraph (1) of this Law states that every worker has the right to protection for occupational safety and health. Permenaker No. 5 of 1996: This regulation regulates the K3 Management System. Meanwhile, getting enough wages in jobs in our country is very difficult and the weak protection of workers, especially regarding freelance daily workers, has not received much attention in the government's observation. Legal protection plays a crucial role in ensuring that K3 coaching runs effectively and sustainably. This includes regulations that require K3 training, the appointment of competent K3 officers, and incident reporting. The main challenges include ineffective supervision and low legal awareness. A robust legal framework, including K3 training, certification, and auditing standards, is essential to encourage investment in quality coaching. Strict law enforcement against K3 violations is also vital to minimize accidents and occupational diseases.
Edukasi Hukum Kesehatan bagi Pasien Mengenai Hak dan Kewajiban di Rumah Sakit Yeni Vitrianingsih; Rahayu Mardikaningsih; Rommy Hardyansah
Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2025): Oktober : Jurnal Pengabdian Masyarakat
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/abdimas45.v4i2.5324

Abstract

Health law education for patients and their families regarding their rights and obligations in hospitals. Lack of understanding of health law among patients and their families often triggers conflicts and disputes in hospitals. Although patients' rights are guaranteed by law, a lack of legal literacy makes it difficult to realize these rights in practice. This community service project proposes a comprehensive education model aimed at increasing patient and family awareness of their rights and obligations. This program will be implemented through several main stages: (1) an initial survey to identify educational needs; (2) the development of concise, practical, and easy-to-understand modules; (3) interactive educational sessions delivered directly in the hospital area; and (4) the distribution of easily accessible information materials. With this approach, our program not only focuses on empowering patients to be more proactive in medical decision-making but also aims to create a more transparent and harmonious relationship between patients, families, and healthcare professionals. It is hoped that the end result of this program will significantly reduce the potential for medical disputes and encourage the realization of more humane and patient-centered healthcare services.
Co-Authors Adi Herisasono Andre Yulius Anggi Windra Kusuma Budiarsih Christina Shintya Hapsari Dewi Sekar Arum Dharma Setiawan Negara Didit Darmawan Dwi Sriwidadi Eli Masnawati Farida Nabilah Fayola Issalillah Febriarsita Eka Sasmita Hariani, Mila Isthifaiyayyatul Qudsi Keisha Farellia Putri Lindra Khairunnisa Salsabila Putri Prameswari Lina Wahyu Indayati M. Catur Rizky M. Yusron Maulana El-Yunusi Maria Widya Wanti Mirza Elmy Safira Muhammad Farih Alfaaza Mujito Mujito Nabila Ramadhani Muchtar Nailul Ulah Al Chumairoh Machfud Nelud Darajaatul Aliyah Novritsar Hasitongan Pakpahan Nur Elsa Choiru Ummah Nur Sa’adatut Daraini Rafadi Khan Khayru Rafida Febriana Widya Putri Rahayu Mardikaningsih Rekha Widiawati Retnowati, Eli Rio Saputra Rizki Ananda Agust Lailita Roidatus Shofiyah Rommy Hardyansah Sakia Amanda Deviana Putri She Fira Azka Arifin Slamet Suhartono Sustian Alfina SUWITO SUWITO Titik Ustiani Tri Susandhi Juliarto Uswatun Chasanah Utami Puji Lestarie Yovita Arie Mangesti Yuliastutik Yuliastutik