Claim Missing Document
Check
Articles

ANALISIS KEPUASAN MAHASISWA TERHADAP LAYANAN APLIKASI SIKAMU MENGGUNAKAN MOBILE SERVICE QUALITY Lety Lestari; RG Guntur Alam; Monsya Juansen; Sri Handayani
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 7 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Juli 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i7.778

Abstract

The Advancement of digital technology  has encouraged higher education institutions to provide mobile-based academic services to enhance efficiency and convenience of students. Universitas Muhammadiyah Bengkulu developed the SIKAMU application as a platform to access academic information online. This study aims to analyze student satisfaction with the SIKAMU application using the mobile service quality (M-SERVQUAL) approach, which includes five dimensions: Efiiciency, reliability, security, interface design, and feature conformity. The research method used is descriptive quantitative, with data collected through questionnaires distributed to 129 active student from the faculty of engineering. The analysis result show that students are generally very satisfied with the SIKAMU services, with an average Customer Satisfaction Index (CSI) of 97% the feature conformity dimension received the highest satisfaction score (100%), while efficiency received the lowest (94%), though still with in the “very satisfied” category. The gap analysis between expectations, expectations, except for efficiency, which still requires improvement. This study concludes that the SIKAMU application has successfully met students academic service needs digitally; however, improvements in efficiency and security are recommended to maintain and enhance service quality.
Dampak Rating dan Ulasan terhadap Perkembangan Kedai Tempo Doloe Kota Bengkulu Kurniawan, Andri; Nengsi, Elta Putri Setia; Wulandari, Ardeya; Lorensya, Cintia Novita; Wicaksono, Rama Iqbal; Fitriah; Alam, RG Guntur
Mestaka: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 4 (2025): Agustus 2025
Publisher : Pakis Journal Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58184/mestaka.v4i4.739

Abstract

The development of the culinary business in the digital era demands business actors to optimize online platforms in building brand image and increasing competitiveness. One of the important elements in this digital ecosystem is customer ratings and reviews, which can influence prospective consumers’ perceptions and business sustainability. This study aims to analyze the impact of customer ratings and reviews on the development of Kedai Tempoe Doloe in Bengkulu City. This research employed a descriptive qualitative approach, with data collected through questionnaires distributed to 40 customers and semi-structured interviews with the shop manager. The data obtained were analyzed using thematic analysis and frequency distribution percentage calculations. The results showed that the majority of customers gave positive ratings in aspects of service (55% very satisfied), food taste (62.5% very satisfied), shop atmosphere (45% very satisfied), cleanliness (50% very satisfied), and facilities (42.5% very satisfied), with an overall satisfaction rate (Very Satisfied + Satisfied) of 84%. Customers’ favorite menus were Cuanki Doeloe (37.5%), Bakmi Ayam (25%), Ubi Brullee (17.5%), Teh Solo (12.5%), and Cireng (7.5%). These findings were supported by interview results indicating the need for improvements in complementary facilities and seating comfort during peak hours. In conclusion, customer ratings and reviews play a strategic role in the evaluation process, decision-making, and service development of culinary businesses at Kedai Tempoe Doloe.
Analysis of MP3 Bitrate on the Accuracy of Academic Audio Transcription Using Whisper large-v3 Selta Jaya Putra; Wijaya, Ardi; Alam, RG. Guntur
Jurnal Sistem Cerdas Vol. 8 No. 2 (2025)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v8i2.528

Abstract

In the digital era, automatic transcription is a crucial solution for converting audio content into text, especially in the context of academic documentation. The main challenge in this process is transcription accuracy, which can be affected by the quality of the audio file, including its bitrate and file size. This study aims to analyze the impact of MP3 bitrate and file size on transcription accuracy using the Whisper large-v3 model. Five academic audio files were converted into five different bitrate levels, ranging from 64 kbps to 320 kbps, and then transcribed automatically using the Whisper model. Evaluation was conducted by calculating the Word Error Rate (WER) as an indicator of transcription accuracy. In addition, processing time and file size were recorded to analyze transcription efficiency. The results show that increasing bitrate does not always lead to higher accuracy. Bitrates of 128–192 kbps provided the best balance between transcription accuracy, processing efficiency, and file size. This study makes a significant contribution to the development of automatic transcription systems based on ASR models, particularly for audio documentation needs in educational institutions. These findings serve as a technical reference for developing efficient and accurate audio documentation systems in academic environments.
Critical Success Factors of ICT Implementation in Vocational High Schools Alam, RG Guntur; Hidayah, Agung Kharisma
Jurnal Teknologi Informasi dan Pendidikan Vol. 18 No. 2 (2025): Jurnal Teknologi Informasi dan Pendidikan
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jtip.v18i2.958

Abstract

Implementing Information and Communication Technology (ICT) in Vocational High Schools (SMK) plays a crucial role in enhancing the quality of learning, improving administrative efficiency, and preparing students for a technology-driven workforce. However, its implementation still faces various challenges, such as limited infrastructure, the readiness of educators, and uneven policy support. This study aims to identify the Critical Success Factors (CSFs) in ICT implementation in SMKs and analyze the challenges and opportunities for its development. A qualitative approach was employed, utilizing interviews with teachers, school principals, and students from various vocational schools to obtain a comprehensive perspective on ICT adoption in vocational education. The findings reveal eight key factors contributing to the success of ICT implementation: infrastructure availability, teacher competence, the role of school principals, government policy support, student engagement, curriculum integration, digital ethics, and continuous evaluation and monitoring. The study concludes that the success of ICT implementation heavily depends on the synergy between schools, the government, and industry. Therefore, more effective strategies are needed to ensure equitable access to technology, enhance teacher competencies, and strengthen digital-based curricula to optimize ICT to produce competitive SMK graduates in the Industry 4.0 era
Penerapan Qr Code Geolocation Pada Presensi Dosen Fakultas Teknik Universitas Muhammadiyah Bengkulu Rajes Andika Putra; Yovi Apridiansyah; Ardi Wijaya; RG. Guntur Alam
JCOSIS (Journal Computer Science and Information Systems) Vol. 1 No. 1 (2024): Mei
Publisher : Institute for Research and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61567/jcosis.v1i1.177

Abstract

Tujuan : Proses presensi merupakan suatu hal yang sering dilakukan setiap orang yang bekerja baik di pemerintahan maupun swasta. Pada dasarnya proses presensi menggunakan presensi manual ada juga yang telah menggunakan finger print sehingga memudahkan dalam melakukan presensi Metode/Design/Pendekatan: Di Fakultas Teknik UM Bengkulu juga sudah menggunakan system presensi dosen menggunkan finger print, akan tetapi di masa pandemic covid-19 ini seluruh kegiatan belajar mengajar banyak yang melaksanakan secara daring, sehingga dalam penelitian ini menerapkan sistem absen dengan Qr Code dan geolocation untuk mengetahui lokasi dari dosen yang melakukan absen. Qr Code yang berarti kode yang bisa menyampaikan informasi secara cepat yang bertujuan untuk mengevaluasi kinerja dosen dalam kedisiplinan kerja Hasil/Temuan: Dari penelitian ini juga menghasilkan sistem aplikasi presensi dengan menerapan QR Code Geolocation Pada Presensi Dosen Fakultas Teknik Universitas Muhammadiyah Bengkulu, Dapat memberikan informasi hasil evaluasi kinerja dosen dengan menerapan QR Code Geolocation Pada Presensi Dosen Fakultas Teknik Universitas Muhammadiyah Bengkulu, evaluasi tersebut berupa cetak riwayat yang ada pada system, serta Meningkatkan disiplin dosen dalam kegiatan belajar dan bertanggung jawab dalam bekerja dengan adanya sistem presensi geolocation ini. Kebaharuan/Originalitas/Nilai: Dengan penelitian ini maka dapat memberikan informasi presensi dengan tingkat keberhasilan sistem berdasarkan tingkat evaluasi mencapai tingkat keberhasilan 85%. Keywords: QR, geolocatioan, presensi
Menelusuri gejala depresi dalam ranah digital: analisis status whatsapp di kalangan mahasiswa Alam, RG Guntur; Muryono, Sigit
Jurnal Konseling dan Pendidikan Vol. 12 No. 3 (2024): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1110300

Abstract

Depresi merupakan kondisi umum yang sering kali tidak terdiagnosis di kalangan mahasiswa. Status WhatsApp di jejaring sosial di kalangan mahasiswa dapat menampilkan indikasi depresi yang mereka alami. Penelitian ini bertujuan untuk mengevaluasi pengungkapan status WhatsApp mahasiswa yang memenuhi kriteria Diagnostic and Statistical Manual of Mental Disorders (DSM) untuk gejala depresi atau episode depresi mayor (EDM).  Studi ini menggunakan pendekatan kuantitatif dengan desain studi observasional lintas-seksional untuk mengamati pengungkapan gejala depresi dan pola penggunaan WhatsApp pada mahasiswa di Universitas Muhammadiyah Bengkulu. Data dikumpulkan dari pembaruan status WhatsApp yang tersedia publik dalam grup-grup mahasiswa antara 1 Mei 2023 dan 1 Mei 2024. Status WhatsApp yang dievaluasi adalah yang diunggah oleh mahasiswa tahun ketiga dan keempat studi mereka. Analisis regresi binomial negatif digunakan untuk memodelkan hubungan antara pengungkapan depresi dan demografi atau karakteristik penggunaan WhatsApp di kalangan mahasiswa. Sebanyak 150 status dievaluasi, dengan pemilik status terdiri dari 43,5% perempuan dan usia rata-rata 20 tahun. Secara keseluruhan, 31,3% status menampilkan gejala depresi dan 2,5% memenuhi kriteria untuk EDM. Mahasiswa umumnya menunjukkan gejala yang konsisten dengan depresi melalui status WhatsApp. Oleh karena itu, WhatsApp dapat menjadi salah satu jalur inovatif untuk melawan stigma seputar kondisi kesehatan mental, atau untuk mengidentifikasi mahasiswa yang berisiko mengalami depresi.
STRATEGIES FOR ALIGNING VOCATIONAL SCHOOLS WITH THE BUSINESS AND INDUSTRIAL WORLD IN THE ERA OF THE INDUSTRIAL REVOLUTION 5.0 Caca Andika; Rg Guntur Alam
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4282

Abstract

Aligning vocational schools with the business and industrial world is a crucial need in facing the dynamics of the Industrial Revolution 5.0, which is characterized by advances in smart technology and demands for an adaptive and innovative workforce. This study aims to analyze strategies for aligning vocational education with the needs of technology-based industries through a systematic literature review of 45 national and international articles published in 2015–2025. Articles were selected based on inclusion criteria relevant to the themes of vocational curriculum, industrial work practices, skills development, and school–industry partnerships. Contributions to novelty(novelty)This research emphasizes the integration of soft skills, digital literacy, and smart technology-based industrial partnerships in vocational alignment strategies. This focus complements previous research that generally still emphasizes aspects of the curriculum or conventional field work practices. The results of the study indicate that effective alignment includes four main aspects: developing a competency-based curriculum that is responsive to industry dynamics, implementing relevant internships and work practices, strengthening soft skills such as communication, leadership, and critical thinking, and building sustainable partnerships with the digital technology-based business world. Strong synergy between vocational schools and industry has proven to be a key factor in preparing graduates who are work-ready, globally competitive, and able to innovate in the era of advanced technology. This research recommendation emphasizes the need for an adaptive and sustainable alignment strategy, especially through the integration of digital literacy, 21st-century skills, and industry 5.0 collaboration networks, so that vocational education becomes increasingly relevant in supporting the development of superior human resources for the advancement of the national economy and industry.
Internalisasi Tata Kelola Administrasi Pemerintahan melalui Praktik Kerja Lapangan di DPRD Kota Bengkulu Tauhid, Muhammad Ikhsan; Alam, RG Guntur; Wijaya, Ardi
Mestaka: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 1 (2026): Februari 2026
Publisher : Pakis Journal Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58184/mestaka.v5i1.921

Abstract

Fieldwork Internship is a strategic curricular instrument that bridges the gap between academic theory and the empirical reality of the workplace. This activity aims to analyze the effectiveness of the implementation of Field Work Internship at the Bengkulu City DPRD Secretariat in improving student competency in public administration and legislative mechanisms. Using descriptive qualitative methods with participatory observation and in-depth interviews, this study evaluates student involvement in the management of official documents and government bureaucratic procedures. The outcomes of this activity indicate that student integration into the legislative work environment significantly improves administrative skills, understanding of sectoral regulations, and internalization of professional ethics. These findings confirm that practical experience in state institutions plays a crucial role in shaping students' career readiness, particularly in facing the complex dynamics of the public sector.
Graduation Book Information System Of Muhammadyah University Of Bengkulu Fikri Agnesa Putra; Gunawan Gunawan; RG Guntur Alam; Yetman Erwadi
Jurnal Komputer, Informasi dan Teknologi Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jkomitek.v3i1.1195

Abstract

A system is an entity consisting of two or more components that interact with each other to achieve a goal. Information means the result of a process that is organized, meaningful and useful to the person who receives it. Graduation is an activity for the inauguration ceremony of graduation, handing over diplomas, release, and returning students to parents and as a sign that students have completed their studies. The graduation book system is closely related to internal control issues and as a tool to monitor and protect company assets. Students register to submit to the study program staff with complete files, then the staff verifies whether it is complete or not. Make a list of graduation registrants for student names then submit them to the head of study program, then the head of study program directs to BAAK. BAAK analyzes and retypes then creates a judicial decree. Then the next stage is BAU as the graduation equipment committee to make a graduation book by re-distributing the google form to request data by registering so complicated, the author hopes by proposing a graduation book information system by making it easier for students as well as BAAK and BAU of the University of Muhammadiyah Bengkulu. The research objectives that the author wants to achieve are: Produce a graduation book system or application, providing convenience to students in obtaining web-based information. Research through case studies conducted on the Graduation Book Information System of the University of Muhammadiyah Bengkulu by conducting interviews and providing questionnaires to parties and through literature studies. System development methods use analysis (system requirement analysis), design (design), coding (code generation), testing (testing), database design. From this research, a Graduation Book System application was produced consisting of the main page, graduation candidate page, operator page and admin page. With the Graduation Book Information System, it can make it easier to access the system that has often experienced obstacles in viewing graduation information, such as graduation schedules and graduation requirements.
Website Design Of Junior High School (Smp) Negeri 21 Bengkulu As Information Media And Promotion Yusril Mahendra; Kirman Kirman; RG Guntur Alam; Marissa Utami
Jurnal Komputer, Informasi dan Teknologi Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jkomitek.v3i1.1196

Abstract

In cyberspace there is a lot of information that is needed, especially in the world of education, therefore in this Global network SMP Negeri 21 Bengkulu Tengah which is one of the educational institutions in Bengkulu Province, especially in Central Bengkulu, needs to make breakthroughs and innovations in promoting its existence by creating a web site. With the creation of a Web site SMP Negeri 21 Bengkulu Tengah is very helpful for students and teachers in getting the information they need, all information needs about activities in the teaching and learning process and extracurricular activities can be obtained and seen on this website. The information is presented in a series of systems in the form of attractive web pages and designs using Xampp, Mysql and Dreamweaver Cs4 programs.The process of running the program to enter the website page the first time a person will enter on the initial display there are several menu tobols. The profile page is information at a glance about the school and activities at the school while our Services page has several menus including menus of school facilities, study rooms, school buildings, and sports, then on the contact us page there is complete school address information. The next menu is the guest book, in this guest book there is a column that can be filled in by web site visitors in the form of suggestions and responses that are to advance the Website of SMP Negeri 21 Bengkulu Tengah. The next menu is an information menu containing a location plan and road direction, this aims to provide information to website visitors in order to find out the location plan of SMP Negeri 21 Bengkulu. From the information above, it can be concluded that website programming using Dreamweaver CS4 macromedia can produce a website that looks attractive, and helps provide information and as a means of promotion increases competitiveness in accepting new students, and this website can be updated.
Co-Authors A.R Walad Mahfuzhi AA Sudharmawan, AA Abdullah, Dedy Abid Aprialdi Adinda Trisista Agung Karisma Hidayah Amrul Faruq Andi Lala Andilala, Andilala ANDRI KURNIAWAN Apridiansyah, Yovi AR Walad Mahfuhzy Arbeiansah Pratama Putra Ariyanti, Widya Bima Herbudi Caca Andika Cahyo Prihantoro Caroline Anggun Prycillia Sitanggang Davi Gunawan Dedy Abdullah desti mawanti Desvianti Desvianti ewika dwi wulandari Fikri Agnesa Putra Fransiska, Nora Galang Januar Pratama Geri Rizki Ramadani Gunawan Gunawan Gunawan Gunawan Gunawan Hajar Rojandra Handayani, Sri Harianto, Ozi Harry Witriyono Hary Witriyono Helen Anggraini Heri Sulasono Hidayah, Aditia hidayah, agung kharisma Ibrahim, Huda Imelia Okta Ramayanti Jaka Rapino jely estianti Jerry Ario Zhonata Juhardi, Ujang Karnedi, Gunawan Khairullah Khairullah, Khairullah Kirman Kirman Kirman Kirman, Kirman Lena Utami Lestari, Putri Dwi Lety Lestari Lorensya, Cintia Novita Machmud Effendy Mahendra, Yusril Mahfuzi, AR. Walad Marissa Utami Mei Lisa Tri Utami melzan sabri sabri Monsya Juansen Muhammad Ale Gufron muhammad fikri Muntahanah, Muntahanah Mutiara Hikmah Nabela Hermy Nathania Nengsi, Elta Putri Setia Netra Ayu Puji Rahayu Kurniasih Putra, Arbeiansah Pratama Putra, Fikri Agnesa Rajes Andika Putra Ramzi, Reja Muhamad Randi Riski Ananda Ravi Putra Lingga Rexcy Elsan Rido Syahputra Rifqo, Muhammad Husni Selta Jaya Putra selviani, pebi Sigit Muryono Sri Handayani Sri Handayani Sulasono, Heri Supriadi Supriadi Surya Ade Saputera Tauhid, Muhammad Ikhsan Taura Nita Toyib, Rozali Tri Rahayu Trisista, Adinda ujang juhardi Vendy Handoyo Wicaksono, Rama Iqbal Widya Ariyanti Wijaya, Ardi Wulandari, Ardeya Yetman Erwadi Yunus Hidayat Yusril Mahendra Yuza Reswan