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Mckinsey's Seven S Service Model for Sub-district Integrated Administration Services in Gayo Lues District Wahyuni, Ilis Matri; Abubakar, Muhammad Bin; Wulandari, Florentina Ratih
Riwayat: Educational Journal of History and Humanities Vol 8, No 1 (2025): Januari, Special Issue on "Educational design research for human beings learning
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i1.43897

Abstract

In order to respond paradigm development policy public service Local Government to realize good governance, pay attention to the needs and demands of the public in public service, with That be taken out Regulation of the Minister of Home Affairs Number 4 of 2010 Concerning Guidelines Service Administration Integrated Sub-district (PATEN). The issuance of PERMENDAGRI Number 4 of 2010 is as a form of giving delegation authority Regency/City against Subdistrict in organizing public service use realize effective and efficient service for society. In which the PATENT is implemented with the objective to increase service quality and bring closer service to society. Research objectives is to analyze service administration integrated in the Blangkejeren sub-district, Gayo Lues Regency. Theory in this study focuses on the use of McKindsey's Seven S service model. Research Methods use qualitative approach. Research results show that Strategy, refers to clear and directed planning to overcome problems in PATEN services. Structure organizations must also be repaired. The structure in question covers the distribution of clear tasks between officers and work units in the sub-district office. System becomes an important aspect in the implementation of PATEN. The operational system used must be integrated with modern technology to speed up the administrative process and make it easier supervision. Shared Values or mark together need to be implanted among all over parties involved. Values like integrity, professionalism, and public service orientation must become the runway in the implementation of the PATEN. Style or style of leadership in the subdistrict office must be capable of supporting change. Adaptive and innovative leaders are required to push for quality service improvement. Staff or source Power man must be noticed from the aspect of quantity and quality. Skills or skills officers need to be improved in a sustainable way. Ability in using technology, understanding to procedure administration, as well as communication skills are things to do controlled by the PATEN officer
Taxonomy of Economic Groups: A Proposal for Tax Supervision on High-Net-Worth Individuals (HNWI) in Indonesia Hutasoit, Erikson Aprianto Hotmangatur; Permana, Djaka; Wulandari, Florentina Ratih
International Journal of Science and Society Vol 6 No 4 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i4.1347

Abstract

High Net Worth Individual (HNWI) is defined as an individual who has wealth or income on the highest scale. The role of HNWIs in a country's economy is very significant. However, in 2022 the contribution of tax revenues from all individuals (Income Tax Article 25/29 Individuals) in Indonesia will only reach 0.68% of the total national net tax revenues. In this writing, the authors aim to evaluate the effectiveness of the tax supervision policy performance of the Individual Taxpayer in Indonesia. The method used is using a descriptive qualitative approach through case studies using primary data in the form of interview results. Based on this writing, supervision of HNWIs in Indonesia is known to be not optimal. Where the supervision carried out has not been able to mitigate the risk of using Aggressive Tax Planning which, among other things, can be carried out by HNWIs using names other than the name concerned in disguising ownership of assets or income. This writing finds the most significant enabler in optimizing HNWI tax supervision is through the identification of HNWI income streams which in this writing are grouped into 8 (eight) nodes depicted in a diagram which the authors call "Taxonomy of Economic Groups". This writing finds that the risk treatment for this risk event is by changing the provisions of Article 18 paragraph (4) of the Income Tax Law.
Partisipasi Publik Dalam Perumusan Kebijakan Penataan Ruang Dan Dampaknya Pada Pengelolaan Sumber Daya Air Di Kota Tanjungpinang Hendro Sulistiyo; Wulandari, Florentina Ratih; Subiyakto, Rudi
JOM Vol 5 No 3 (2024): Indonesian Journal of Humanities and Social Sciences, September
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/ijhass.v5i3.5090

Abstract

Human activities have a significant impact on the environment, so spatial planning policies are needed. The rules instruct that spatial planning be carried out innovatively involving the public. Spatial planning for water resources is the substance of the spatial planning policy. The purpose of this study was to determine the condition of public participation in the process of formulating spatial planning policies and in the management of Water Resources, and to determine the impact of public participation in the process of formulating spatial planning policies on the management of Water Resources. Field review as the main focus of the study with a qualitative descriptive study method. Informants from related stakeholders, namely the government, community, and entrepreneurs (private) were divided into 3 groups. Informants were determined using the purposive sampling technique, and continued with the snowball sampling technique. Data collection methods were through interviews, observations and documentation. The level of public participation was analyzed according to the typology of the eight Arnstein Participation Ladders. The results of the study showed that in the process of formulating spatial planning policies in Tanjungpinang City, the community was involved at the consultation level (fourth ladder) and included in the category of degree of tokenism. Public participation in the management of Water Resources was at the partnership level (sixth ladder) included in the category of degree of citizen power. The conclusion of the study was that the role of the public in the formulation of spatial planning policies is relatively suboptimal. This participation condition has an impact on public participation in the management of Water Resources.
The Process of Implementing The Integrated Dynamic Archiving System (Srikandi) Program in The East Belitung Regency Government Maryono; Elu, Wilfridus B.; Wulandari, Florentina Ratih
JOM Vol 5 No 2 (2024): Indonesian Journal of Humanities and Social Sciences, June, 2024
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/ijhass.v5i2.5776

Abstract

This research is motivated by the Electronic-Based Government System (SPBE) policy in Presidential Decree 95 of 2018. Among the applications mandated, the Indonesian Ministry of PAN RB established the General Application for Dynamic Archiving (AUBKD), named the Integrated Dynamic Archiving Implementation System (SRIKANDI), through the Decree of the Minister of PAN RB number 679 of 2020. SRIKANDI is mandated for implementation in government agencies, regional governments, BUMN/D, and universities across Indonesia. SRIKANDI, derived from Presidential Decree 95 of 2018, has elicited varied responses from these entities, especially those with existing archiving applications and significant investments. Some agencies have not adopted SRIKANDI due to their established systems, while others, like East Belitung Regency, lacking an archiving application, chose SRIKANDI. This study employs a qualitative approach with descriptive analysis to explore the implementation process of the SRIKANDI program in East Belitung. The goal is to describe the implementation using the Van Meter and Van Horn models. Findings indicate that implementation and communication activities between organizations, internally within East Belitung Regency and externally with the government, were conducted directly. However, the results were suboptimal, highlighting the need for improved communication planning for effectiveness. The East Belitung Regency government, including the designated implementation team, did not fully grasp the broader context of the SRIKANDI program, focusing instead on distributing the application to regional ASN. This misalignment with the program's context, intent, and objectives, along with insufficient supervision, led to less-than-optimal results. Economic, social, and political conditions impacting the SRIKANDI program had a positive but insufficiently budgeted influence. The program's disposition shows that the implementation stages are clear, as evidenced by the SRIKANDI action plan document. Implementing resources have been enhanced, particularly in using the SRIKANDI application, through training by ANRI and the East Belitung Regency team.
Penguatan Partisipasi Masyarakat dalam Perencanaan Desa sebagai Pilar Desa Mandiri di Desa Waru Kecamatan Parung Kabupaten Bogor Susanti, Susanti; Wulandari, Florentina Ratih; Aripin, Sofjan; Madya, Faizal; Purwanto, Agus Joko; Susetyo, Ivan Budi; Maesarini, Indah Wahyu
Multidisiplin Pengabdian Kepada Masyarakat Vol. 5 No. 01 (2026): Multidisiplin Pengabdian Kepada Masyarakat, January-March 2026
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penguatan partisipasi masyarakat merupakan salah satu pilar utama dalam mewujudkan desa mandiri, khususnya dalam proses perencanaan pembangunan desa. Kegiatan ini bertujuan untuk menganalisis tingkat keterlibatan masyarakat serta merumuskan strategi yang efektif dalam meningkatkan partisipasi warga Desa Waru, Kecamatan Parung, Kabupaten Bogor dalam perencanaan desa. Rendahnya transparansi dan akuntabilitas pengelolaan dana desa ini berdampak pada kurang optimalnya peran RT/RW, BPD, LSM, dan lembaga desa lainnya dalam proses perencanaan dan pengawasan pembangunan. Melalui pendekatan partisipatif dan pemberdayaan, kegiatan ini berupaya memperkuat kapasitas masyarakat dan perangkat desa melalui pelatihan perencanaan desa, forum diskusi, dan pendampingan teknis. Hasil yang diharapkan adalah meningkatnya pemahaman masyarakat tentang mekanisme perencanaan desa, terbentuknya ruang partisipasi yang inklusif, serta terbangunnya tata kelola pembangunan yang transparan, akuntabel, dan berorientasi pada kebutuhan warga. Dengan demikian, penguatan partisipasi masyarakat dapat menjadi fondasi strategis dalam mempercepat terwujudnya Desa Waru sebagai desa mandiri yang berkelanjutan.
Profesionalisme Aparatur Sipil Negara dalam Menunjang Kinerja Sekretariat Dewan Perwakilan Daerah Kabupaten Malinau Zuzana, Fetrya; Sihombing, Tunggul; Wulandari, Florentina Ratih
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6322

Abstract

Penelitian ini bertujuan untuk menganalisis profesionalisme Aparatur Sipil Negara (ASN) dalam menunjang kinerja pada Sekretariat DPRD Kabupaten Malinau. Penelitian dilakukan dengan pendekatan studi kasus kualitatif deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi, dan analisis dokumen. Hasil penelitian menunjukkan bahwa sebagian ASN telah menunjukkan kreativitas, inovasi, dan responsivitas dalam pelaksanaan tugas, namun pencapaian tersebut belum merata di seluruh pegawai. Faktor pendukung profesionalisme meliputi komitmen pimpinan, ketersediaan fasilitas, dan visi organisasi yang jelas. Sementara itu, faktor penghambat mencakup perencanaan kerja yang kurang optimal, rendahnya inisiatif pegawai, kesenjangan kompetensi, dan pemanfaatan waktu kerja yang kurang efektif. Studi ini menyimpulkan bahwa peningkatan kapasitas sumber daya manusia, penguatan budaya kerja yang proaktif, serta perbaikan sistem manajemen kinerja diperlukan untuk mendorong peningkatan profesionalisme ASN di Sekretariat DPRD Kabupaten Malinau.