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All Journal Jurnal Pro Hukum : Jurnal Penelitian Bidang Hukum Universitas Gresik International Journal of Scientific Multidisciplinary Research (IJSMR) Jurnal Sadewa: Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora International Journal of Social Science and Humanity Sosial : Jurnal Ilmiah Pendidikan IPS Aksi Kita: Jurnal Pengabdian Kepada Masyarakat Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Studi Administrasi Publik dan ilmu Komunikasi International Journal of Multidisciplinary Reseach Jurnal Riset Sosial Humaniora dan Pendidikan
Zainal Fatah
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Social Sciences Other

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Innovation of Electronic Land Rights Certificate Service at the Surabaya City Land Agency II Afrizal Pratama; Nihayatus Sholihah; Zainal Fatah
International Journal of Social Science and Humanity Vol. 2 No. 4 (2025): December: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v2i4.503

Abstract

This abstract summarizes the innovation in land administration services through the implementation of Electronic Land Rights Certificates (e-Certificates) by the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (ATR/BPN). The policy responds to persistent challenges in conventional land certificate services, including lengthy bureaucratic procedures, limited transparency, and risks of document duplication and forgery. The study focuses on the implementation of e-Certificate services at the Surabaya City Land Office II, aiming to analyze the effectiveness of the innovation, supporting and inhibiting factors, and its impact on public service quality. A descriptive qualitative approach is employed, utilizing Rogers’ Diffusion of Innovation theory (1971) with five key indicators: relative advantage, compatibility, complexity, trialability, and observability. Data collection methods include document analysis, in-depth interviews, and field observation. Findings indicate that the e-Certificate provides significant benefits, such as time efficiency, enhanced data security, and improved transparency. The innovation also aligns with national priorities for digital transformation and bureaucratic reform. However, notable complexity persists due to limited digital literacy among the public and adaptation challenges faced by employees. Limited-scope pilot implementation supports iterative system improvements, while observable outcomes include accelerated services and increased public trust. Key enabling factors consist of strong national policy support, advanced digital infrastructure in Surabaya, and organizational commitment. Conversely, constraints include limited human resources, resistance to organizational change, and data security concerns. Overall, the e-Certificate innovation at the Surabaya City Land Office II has generated new public value through faster, more efficient, and accountable services, establishing a model for advancing digital transformation in land administration across Indonesia.
Dampak Perubahan Kebijakan Pengadaan Secara Elektronik melalui E-Katalog V5 Menjadi V6 bagi Penyedia di Kecamatan Balongbendo Prasetyo Dwi Pangesti Adji; Sri Kamariyah; Zainal Fatah
Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Vol. 1 No. 4 (2025): November : Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/dialogika.v1i4.760

Abstract

This study aims to analyze the implementation of procurement of goods and services through e-Catalog version 6 in Balongbendo District after the enactment of policy changes from the previous version (V5). In addition, this study also identifies impacts, obstacles, and strategies to increase system effectiveness. This study uses a qualitative descriptive method with a document study approach based on the Electronic Procurement of Goods/Services Implementation Report for the third quarter of 2025 as a secondary data source. The results of this study show that the implementation of the V6 e-Catalog has been relatively effective with a completion rate of 87.18% of a total of 39 procurement packages. However, obstacles were found in the form of human error (75%) and system bugs (25%) that caused some packages to be unable to be processed. The transition from version 5 to version 6 brings a positive impact in terms of increased transparency and efficiency, but it also poses new challenges in adapting to the latest version. This study confirms that the success of digital transformation of public procurement does not only depend on technological aspects, but also on human readiness and adaptive institutional governance.  
ANALYSIS OF E-GOVERNMENT IMPLEMENTATION READINESS AND SERVICE QUALITY AT THE PEMALANG REGENCY DPMPTSP Ade Nur Zaman; Sri Kamariyah; Zainal Fatah
International Journal of Multidisciplinary Reseach Vol. 1 No. 5 (2025): Desember
Publisher : International Journal of Multidisciplinary Reseach

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The successful implementation of E-Government initiatives depends on integrated readiness across technological, human, and process dimensions. This study examines the relationship between E-Government readiness and service quality at the Department of Investment and One-Stop Integrated Service (DPMPTSP) in Pemalang Regency. Although digital systems like the Electronic Licensing Service System (SPPE) are deployed, several challenges hinder optimal service quality. A significant barrier is human resource readiness; many staff members lack digital literacy and resist transformation, often relying on manual processes. Additionally, organizational processes remain fragmented, with back-office procedures not fully integrated into digital platforms, causing delays and bottlenecks that weaken efficiency. Technical issues, such as system bugs and unstable servers, further undermine reliability and user trust. The research underscores that technology alone cannot ensure effective E-Government. Success requires a holistic approach encompassing human resource development, process re-engineering, and organizational change management. Findings highlight the importance of investing in capacity building and digital literacy to align internal workflows with technological advances. Bridging these readiness gaps is essential for transforming digital investments into tangible improvements. Policymakers must focus on comprehensive strategies to foster a digital culture and streamline procedures to realize the full potential of E-Government for public service excellence.
Optimizing the Use of Village Funds in Efforts to Develop Pethung Park Tourism in Belik Trawas Village, Mojokerto Bayu Adji Pangestu; Zainal Fatah; Krisna Adhi Prahmana
International Journal of Social Science and Humanity Vol. 2 No. 4 (2025): December: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v2i4.537

Abstract

This study aims to analyze the optimization of the use of Village Funds in efforts to develop Pethung Park tourism in Belik Village, Trawas District, Mojokerto Regency, using the New Public Governance (NPG) theoretical approach from Osborne and Gabler. NPG theory emphasizes the importance of collaboration, participation, networking, decentralization, as well as transparency and accountability in public governance. This study uses a qualitative descriptive method by collecting data through interviews, observations, and documentation involving the village government, BUMDes, Pokdarwis, and the local community. The results of the study show that the Belik Village government has succeeded in making optimal use of the Village Fund as an instrument of local economic development and a means of community empowerment. The Village Fund is directed to tourism infrastructure development, human resource training, and digital-based tourism promotion. Collaboration between village governments, communities, and the private sector through BUMDes and Pokdarwis is able to create participatory and sustainable development governance. The real impact can be seen from the increase in the number of tourist visits, the growth of MSMEs, and the increase in the village's original income. This study concludes that NPG-based governance practices in Belik Village have resulted in development effectiveness and strengthened village economic independence. The results of this study can be a model for other villages in implementing the management of Village Funds for the tourism sector based on collaboration and community participation towards sustainable village development.
Inovasi Kesehatan Keluarga : Analisis Program ‘Bapakku Hebat’ sebagai Strategi Puskesmas Omben dalam Pencegahan Stunting Enggar Enggar; Zainal Fatah; Kristyan Dwijosusilo; Ika Devy Pramudiana
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 3 No. 5 (2025): September: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v3i5.1179

Abstract

Stunting remains a significant health problem in rural areas, particularly due to the lack of father involvement in child care. The “Bapakku Hebat” program initiated by the Omben Health Center emerged as a breakthrough to strengthen the role of fathers in stunting prevention efforts through family health posts. This study adopted a qualitative descriptive approach to investigate the implementation, effects, and barriers of the program. The research findings indicated an increase in father involvement in health post activities, nutrition counseling, and child health monitoring. The program successfully reduced the prevalence of stunting risk by 10% in a year by increasing health post coverage and changing family behavior in providing nutrition. Key driving factors included inter-sectoral collaboration with village governments, health cadres, and farming communities that strengthened social networks and local resources. However, challenges remain, such as budget constraints, a lack of male cadres, and the influence of cultural norms that consider childcare as a woman’s responsibility. The “Bapakku Hebat” program shows that active father involvement can increase family awareness of the importance of fulfilling children’s nutrition. These findings emphasize the importance of gender-sensitive family health policies and cross-sectoral support to ensure the sustainability of the program. This research is expected to be a reference for other regions in implementing similar innovations to reduce the prevalence of stunting and improve the quality of child care. Furthermore, the success of the "My Great Father" program also demonstrates the importance of a community-based approach in public health interventions. The direct involvement of community leaders, religious leaders, and farmer groups in the program's outreach and implementation has proven effective in building a sense of ownership and increasing active community participation, particularly among fathers.
Strategi Pengembangan Wisata Melalui Program Wisata Industri di Kabupaten Sidoarjo: (Pendekatan Kolaboratif Antara Pemerintah, Pelaku Usaha, dan Masyarakat) Susi Suharyanti; Zainal Fatah; Amirul Mustofah
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 3 No. 6 (2025): November: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v3i6.1269

Abstract

This research examines tourism development strategies through an industrial tourism programme in Sidoarjo Regency as an alternative for regional tourism diversification. Sidoarjo Regency is known as an industrial hub with various production centres, such as shrimp crackers, batik, and shrimp paste (terasi), which have considerable potential to be developed into industrial tourism destinations. The objectives of the study are to analyse industrial tourism development strategies, identify supporting and inhibiting factors, and formulate a collaborative model for sustainable industrial tourism development. The research employs a qualitative approach with data collection techniques including in-depth interviews, participant observation, and documentation study. Research informants include the Sidoarjo Regency Tourism Office, industry stakeholders, tourism communities, and tourists. The results indicate that the industrial tourism development strategy in Sidoarjo utilises a pentahelix approach involving the government, academia, businesses, the community, and the media. Supporting factors include the diversity of local industrial products, good accessibility, and government policy support. However, there are constraints such as minimal digital promotion, limited tourism facilities, and low awareness among business actors regarding the concept of industrial tourism. The recommended collaborative model encompasses institutional strengthening, increasing Human Resources (HR) capacity, developing supporting infrastructure, innovating tourism products, and integrated digital marketing. This research provides a practical contribution to the development of industrial tourism in regions with a strong small and medium-sized industrial economic base.
Strategi Peningkatan Pendapatan Asli Daerah Kota Surbaya M. Nur Aulia Rahman; Sri Kamariyah; Zainal Fatah
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 4 No. 1 (2026): Januari: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v4i1.1491

Abstract

This research aims to analyze the strategies for increasing Local Own-Source Revenue (Pendapatan Asli Daerah/PAD) implemented by the Regional Revenue Agency (Badan Pendapatan Daerah/Bapenda) of Surabaya City. As the second largest city in Indonesia and the capital of East Java Province, Surabaya has significant potential for local revenue that needs to be optimized to support regional development. Using SWOT analysis framework and strategic management theory from David, this study examines the strengths, weaknesses, opportunities, and threats in PAD management, as well as the strategies formulated and implemented to increase revenue. This qualitative research employs a descriptive approach with data collection through in-depth interviews, observation, and documentation study at Bapenda Surabaya City during June-August 2025. Informants include agency leaders, division heads, tax and retribution collectors, and taxpayers. The results indicate that Surabaya City has successfully increased its PAD from Rp 5.2 trillion in 2022 to Rp 6.8 trillion in 2024, representing a 31% growth. Key strategies implemented include digital transformation of tax services through e-tax system, intensification of existing tax sources, extensification through identification of new taxpayers, improvement of taxpayer compliance through education and enforcement, and inter-agency collaboration for data integration. The study identifies several challenges including tax evasion, outdated property valuations, and limited human resources. This research recommends strengthening digital infrastructure, updating tax object databases, enhancing taxpayer awareness programs, improving coordination with central government, and developing performance-based incentive systems for revenue collectors.
Co-Authors Abda Abda Ade Nur Zaman Adela Magdalena Jonathan Marramis Aditya Hermansyah Afandi Afandi Afrizal Pratama Alfian Hadi Saputra Amirul Mustofah Aris Ismail Bayu Adji Pangestu Dandy Patrija Dendy Homeland Wirawan Dendy Patrija W Enggar Enggar Fikri Aldryan Putra Maksum Hendrawarman Ika Devy Pramudiana Kresna Adhi Prahmana Krisna Adhi Prahmana Kristyan Dwijosusilo M. Nur Aulia Rahman Mujarni Baraq Nihayatus Sholihah Prasetyo Dwi Pangesti Adji Rendra Andhika Ananta Rizky M.D Sapto Pramono Sri Kamariyah Sri Roekminiati Susi Suharyanti Suwoto Ulul Albab