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All Journal Jurnal Pemberdayaan Masyarakat Madani (JPMM) Journal of Computer Networks, Architecture and High Performance Computing Jurnal Manajemen Dakwah EDUCATOR : Jurnal Inovasi Tenaga Pendidik dan Kependidikan Asian Journal of Applied Education Jurnal Mahasiswa Entrepreneur Social Engagement: Jurnal Pengabdian Kepada Masyarakat GLOBAL: Jurnal Lentera BITEP Neraca Manajemen, Akuntansi, dan Ekonomi Cendikia Pendidikan Liberosis: Jurnal Psikologi dan Bimbingan Konseling JURNAL RUMPUN MANAJEMEN DAN EKONOMI JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Jurnal Ekonomi dan Bisnis Jurnal Pengabdian dan Pemberdayaan Masyarakat (ABDI DAYA KU)
Utari, Eka Dewi
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Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences Veterinary Other

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TINJAUAN LITERATUR: FAKTOR-FAKTOR PENENTU KEPUASAN MAHASISWA DALAM PEMBELAJARAN HYBRID Adelia, Divania Risqi; Marsofiyati, Marsofiyati; Utari, Eka Dewi
EDUCATOR : Jurnal Inovasi Tenaga Pendidik dan Kependidikan Vol. 5 No. 1 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/educator.v5i1.4965

Abstract

The hybrid learning model has become a key strategy in higher education post-COVID-19 pandemic. This study aims to identify and analyze the factors influencing student satisfaction in hybrid learning through a systematic literature review of 10 articles published between 2019 and 2024. The thematic analysis reveals five main factors determining student satisfaction: the quality of instructional services, ease of technology use, effectiveness of learning methods, institutional support, and students' adaptability to the blended learning system. These factors are interconnected in creating an inclusive, efficient, and adaptive learning ecosystem that meets the needs of the digital generation. This study contributes theoretically to the development of a more responsive and applicable hybrid learning model in the Indonesian context. Its practical implications suggest the need for designing data-driven hybrid learning strategies, enhancing digital literacy training, and strengthening educational technology infrastructure. Future studies are required to empirically test the effectiveness of hybrid learning models across various institutional contexts and student characteristics. ABSTRAKModel pembelajaran hybrid telah menjadi strategi utama dalam pendidikan tinggi pasca pandemi COVID-19. Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis faktor-faktor yang memengaruhi kepuasan mahasiswa dalam pembelajaran hybrid melalui tinjauan literatur sistematis terhadap 10 artikel terbitan 2019–2024. Hasil analisis tematik menunjukkan bahwa terdapat lima faktor utama yang menentukan kepuasan mahasiswa, yaitu kualitas layanan pembelajaran, kemudahan penggunaan teknologi, efektivitas metode pembelajaran, dukungan institusional, dan kemampuan adaptasi mahasiswa terhadap sistem pembelajaran campuran. Kelima faktor tersebut saling berkaitan dalam menciptakan ekosistem pembelajaran yang inklusif, efisien, dan adaptif terhadap kebutuhan generasi digital saat ini. Studi ini memberikan kontribusi teoritis terhadap pengembangan model pembelajaran hybrid yang lebih responsif dan aplikatif di konteks Indonesia. Implikasi praktisnya mengarah pada perlunya perancangan strategi hybrid learning berbasis data, pelatihan literasi digital, serta penguatan infrastruktur teknologi pendidikan. Ke depan, dibutuhkan kajian empiris yang lebih luas untuk menguji efektivitas model hybrid learning di berbagai konteks institusi dan karakteristik mahasiswa secara menyeluruh.
POLA ASUH MEDIA SOSIAL: STRATEGI ORANG TUA MEMBANGUN KETAHANAN KARAKTER ANAK Febriyanti, Ayunda; Marsofiyati; Utari, Eka Dewi
Sindoro: Cendikia Pendidikan Vol. 14 No. 2 (2025): Sindoro Cendikia Pendidikan
Publisher : Cahaya Ilmu Bangsa Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9644/sindoro.v14i2.12746

Abstract

Penelitian pra riset ini bertujuan untuk menggambarkan fenomena awal terkait pola asuh orang tua dalam membentuk karakter anak dan ketahanan mereka menghadapi dampak media sosial, baik yang bersifat positif maupun negatif. Dengan menggunakan pendekatan kualitatif deskriptif, penelitian ini akan mengeksplorasi pengalaman anak-anak dalam menggunakan media sosial dan bagaimana peran pola asuh orang tua memengaruhi perilaku digital mereka. Penelitian pra riset ini juga akan memetakan variasi pola asuh yang diterapkan serta implikasinya terhadap kesiapan anak menghadapi tantangan digital. Diharapkan penelitian ini dapat memberikan dasar empiris untuk penelitian lanjutan dalam merumuskan strategi pengasuhan yang adaptif di era digital. Selain itu, hasilnya juga dapat menjadi pijakan awal dalam menyusun program edukasi bagi orang tua terkait pentingnya literasi digital dalam keluarga. Dengan adanya kerja sama antara orang tua, pendidik, dan pihak terkait, diharapkan terbentuk ekosistem digital yang lebih sehat dan aman bagi anak-anak.
MENGAPA LEBIH MEMILIH KANTOR DARIPADA KELAS? ANALISIS MINAT PROFESI MAHASISWA PENDIDIKAN ADMINISTRASI PERKANTORAN UNJ ANGKATAN 2023 Mulalinda, Ananda Yosefa Nauli; Marsofiyati; Utari, Eka Dewi
Sindoro: Cendikia Pendidikan Vol. 14 No. 3 (2025): Sindoro Cendikia Pendidikan
Publisher : Cahaya Ilmu Bangsa Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9644/sindoro.v14i3.12777

Abstract

Penelitian ini bertujuan untuk menganalisis kecenderungan minat profesi mahasiswa Program Studi Pendidikan Administrasi Perkantoran (PAP) Universitas Negeri Jakarta angkatan 2023 dalam memilih antara karir sebagai guru atau pegawai kantoran. Metode kualitatif eksploratif digunakan dengan teknik pengumpulan data melalui wawancara semi-terstruktur terhadap lima mahasiswa. Hasil penelitian menunjukkan bahwa sebagian besar responden lebih memilih bekerja di sektor perkantoran dengan alasan: (1) kecocokan kepribadian dengan pekerjaan administratif yang terstruktur, (2) pengalaman praktik yang memberikan gambaran positif tentang dunia kerja perkantoran, dan (3) persepsi tentang prospek karir yang lebih menjanjikan. Faktor intrinsik (minat dan kepribadian) terbukti lebih dominan memengaruhi pilihan karir dibanding faktor eksternal (lingkungan keluarga). Temuan ini memperkuat kajian sebelumnya tentang kompetensi ganda lulusan PAP sekaligus memberikan rekomendasi penting bagi pengembangan kurikulum yang lebih responsif dan layanan bimbingan karir di perguruan tinggi.
ANALISIS PENGARUH DIGITALISASI PELAYANAN PUBLIK BANK XYZ TERHADAP PENGALAMAN DAN KEPERCAYAAN NASABAH Fazira, Nadia Nur; Wolor, Christian Wiradendi; Utari, Eka Dewi
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 4 (2025): APRIL 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i4.6640

Abstract

Digitalization has now become a key factor in improving the efficiency and quality of public services in various sectors, including banking. This study aims to analyze the effect of digitalization on public services at Bank Xyz. The research method used is a quantitative approach with data collection techniques through questionnaires distributed to customers and interviews with the bank. The main variables analyzed include ease of service access, transaction efficiency, customer satisfaction, and challenges in implementing digitalization. The results of the study show that digitalization contributes significantly to increasing the speed and convenience of banking services, but still faces obstacles such as mobile application constraints, data security and customer trust. Thus, this study provides insight for banks in optimizing digital transformation to improve the quality of public services. Keywords: Digitalization, Public Services, Banking Services, Mobile Banking, Customer Trust, Customer Satisfaction
FINANCIAL MANAGEMENT TRAINING FOR FISHERMEN IN INDRAMAYU TO SUPPORT BLUE ECONOMY IMPLEMENTATION Rabbaniyah, Lathiefah; Riyantie, Mayang; Utari, Eka Dewi; Suhendry, Bayu; Zahra, Siti Fatimah; Pramudya, Alfonsus Liguori; Lestari, Sri
Jurnal Pemberdayaan Masyarakat Madani (JPMM) Vol. 9 No. 1 (2025): Jurnal Pemberdayaan Masyarakat Madani (JPMM) (DOAJ & SINTA 4 Indexed)

Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JPMM.009.1.10

Abstract

This community service initiative aims to enhance financial literacy and family financial management skills among fishing communities in Karangsong Village, Indramayu Regency, to support the implementation of blue economy principles. Low levels of financial literacy have contributed to the inability of fishers to manage their highly fluctuating incomes, increasing household economic vulnerability, particularly during the lean season. This program involves various activities, including socialization sessions, basic financial record-keeping training, budgeting workshops, education on emergency funds, and improving understanding of access to formal financial services. The outcomes of this initiative include improved knowledge and skills among fishers in managing household finances, developing budgeting habits, adopting basic financial record-keeping practices, and initiating a savings culture. In line with the sustainable development goals of the blue economy, this effort is expected to strengthen the economic resilience of fishing families, reduce their dependency on middlemen, and promote smarter financial behavior.
Parental Parenting as the Foundation of Children's Character Education in the Social Media Era Febriyanti, Ayunda; Marsofiyati, Marsofiyati; Utari, Eka Dewi
Asian Journal of Applied Education (AJAE) Vol. 4 No. 3 (2025): July 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajae.v4i3.14849

Abstract

This study explores how parenting styles shape children’s character and resilience against social media influence in the digital era. Using a descriptive qualitative approach, data were collected through interviews and observations involving 10 parents and 10 children from various backgrounds in Jakarta, Depok, Jelambar, and Bekasi. The findings show that authoritative, permissive, authoritarian, and uninvolved parenting styles affect children’s discipline, responsibility, honesty, and digital ethics differently. Strategies include supervision, access limits, open dialogue, and digital literacy. The study contributes to adaptive parenting approaches and supports the development of family-based digital literacy programs. Collaboration among parents, educators, and stakeholders is essential to foster a safe and supportive digital environment for children’s character development.
The Influence of the Help of the Smart Indonesia Collage Card (KIPK) on the Motivation of Student Studying at the Faculty of Economics & Business, State University of Jakarta Azizah, Nur; Marsofiyati, Marsofiyati; Utari, Eka Dewi
Asian Journal of Applied Education (AJAE) Vol. 4 No. 3 (2025): July 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajae.v4i3.14865

Abstract

This study aims to analyze the effect of Indonesia Smart College Card (KIP-K) assistance on student motivation to study at the Faculty of Economics and Business, State University of Jakarta. KIP-K as an educational assistance program from the government is expected not only to ease the financial burden, but also to increase motivation both intrinsically and extrinsically. The research method used is descriptive quantitative with a survey approach through a questionnaire to 84 respondents who are KIP-K recipients. The regression analysis results show that there is a positive and significant influence between KIP-K assistance and student learning motivation, with a significance value of 0.000 (<0.05) and a coefficient of determination of 24.6%. This finding reinforces that financial support can be a driver of enthusiasm for learning, both from within students (intrinsic motivation) and due to external factors such as family expectations and rewards (extrinsic motivation). This study recommends that the KIP-K program should continue to be developed, not only in terms of financial assistance, but also with approaches that encourage the growth of sustainable learning motivation.
Exploring University Student’s Academic Anxiety in Online Learning from the Fear of Missing Out (FoMO) Perspective Herliana, Mavalda; Marsofiyati, Marsofiyati; Utari, Eka Dewi
Asian Journal of Applied Education (AJAE) Vol. 4 No. 3 (2025): July 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajae.v4i3.14869

Abstract

This study aims to explore the emotional experiences of undergraduate students in online learning, focusing on academic anxiety and the Fear of Missing Out (FoMO) phenomenon. Through a descriptive qualitative approach, this study involved nine students from various universities in Indonesia who had different experiences of online learning. In-depth interviews revealed key challenges such as decreased motivation, lack of interaction, and psychological pressure due to academic demands and social comparison on digital platforms. The findings show that students not only face academic burdens, but also internalized pressures related to digital presence and peer comparison achievements. Despite this, most informants demonstrated emotional resilience through adaptive strategies such as time management, self-reflection, and emotion regulation. The novelty in this study lies in its holistic perspective, which combines academic, emotional and social aspects to understand students' experiences during digital learning. Unlike previous research that tends to separate these factors, this study highlights the interconnectedness of these elements and encourages educational institutions to consider emotional sustainability as an important component in designing online learning systems.
PENINGKATAN KUALITAS LAYANAN LAND ARRANGEMENT IBADAH UMRAH MELALUI KINERJA TOUR LEADER: STUDI EMPIRIS Atmadja, Ferry Setyadi; Suhendry, Bayu; Utari, Eka Dewi
Jurnal Manajemen Dakwah Vol 13, No 1 (2025): -
Publisher : Jurusan Manajemen Dakwah, Fakultas Ilmu Dakwah dan Ilmu Komunikasi, UIN Syarif Hidayatulla

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Peningkatan kualitas layanan pengelolaan lahan haji umrah menjadi salah satu fokus utama dalam rangka memperkuat pengalaman spiritual dan kenyamanan jamaah di tanah suci. Salah satu unsur kunci yang turut mendukung kualitas layanan tersebut adalah kinerja tour leader yang berperan sebagai penghubung utama antara jamaah dengan berbagai pihak penyelenggara di lapangan. Penelitian ini bertujuan untuk mengkaji kinerja Tour Leader dalam peningkatan kualitas layanan tersebut. Dengan menggunakan metode kualitatif dan analisis data dari pengalaman empiris serta wawancara mendalam, penelitian ini mengkaji bagaimana kinerja Tour Leader pada sektor layanan umrah mampu meningkatkan kualitas operasional layanan pengelolaan lahan haji di Arab Saudi. Temuan dalam penelitian ini menegaskan bahwa kinerja Tour Leader tercermin melalui empat dimensi utama, yaitu Kompetensi Profesional, Keterampilan Interpersonal dan Organisasi, Empati, dan Pemecahan Masalah. Integrasi kinerja Tour Leader memiliki peran sentral dalam membentuk landasan yang kokoh bagi peningkatan kualitas layanan pengelolaan lahan haji umrah. Maka dalam meningkatkan kualitas pelayanan pengelolaan lahan ibadah umrah di tanah suci, kinerja Tour Leader dituntut tidak hanya menguasai aspek teknis saja, tetapi juga memiliki kemampuan interpersonal dan empati yang kuat, serta keterampilan dalam memecahkan masalah secara cepat dan tepat.
Implementasi QRIS dalam Mendukung Digitalisasi UMKM di Desa Karangsong, Indramayu Utari, Eka Dewi; Ferry Setyadi Atmadja; Mayang Riyantie; Shandy Aditya
Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 2 No. 1 (2025): ABDI DAYA KU Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : MJK PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Program pengabdian masyarakat ini bertujuan untuk meningkatkan literasi digital dan inklusi keuangan Usaha Mikro, Kecil, dan Menengah (UMKM) di Karangsong, Indramayu, melalui penerapan QRIS (Quick Response Code Standar Indonesia). Dengan memanfaatkan metode empat tahap, yaitu sosialisasi, identifikasi kebutuhan, pelatihan teknis, dan pendampingan langsung, inisiatif ini berhasil mendorong 20 dari 30 UMKM untuk mengadopsi QRIS. Hasilnya, rata-rata peningkatan pendapatan sebesar 25–30% terlihat dalam tiga bulan pertama. Dampak lain yang dicapai adalah efisiensi transaksi, integrasi dengan e-commerce, dan penguatan pengelolaan keuangan berbasis digital. Kegiatan ini secara langsung berkontribusi pada Tujuan Pembangunan Berkelanjutan (SDG) 8, yang berfokus pada pekerjaan layak dan pertumbuhan ekonomi, serta menggarisbawahi pentingnya pendampingan intensif di daerah pedesaan.
Co-Authors Adelia, Divania Risqi Ahmad, Daffa Syuja Ayyun, Dinda Ramadhani Qurrota Christian Wiradendi Wolor Fathin, Anisyah Fazira, Nadia Nur Febriyanti, Ayunda Herliana, Mavalda Junaedy, Muhamad Lathiefah Rabbaniyah Marsofiyati Marsofiyati Marsofiyati, Marsofiyati Mayang Riyantie Mayang Riyantie, Mayang Mulalinda, Ananda Yosefa Nauli Muthya Nida, Ria Rahma Nur Azizah Pramudya, Alfonsus Liguori Prayogi, Dea Fitriani Rumahorbo, Graciela Magdalena Shandy Aditya Sibarani, Yiska Paderina Silitonga, Cindy Aulia Sri Lestari Suhendry, Bayu Widarum, Chaerunisha Aila Zahra, Siti Fatimah