Article Per Year (5 Year)
p-Index From 2021 - 2026
2.432
P-Index
This Author published in this journals
All Journal Jurnal Pemberdayaan Masyarakat Madani (JPMM) Jurnal Manajemen Dakwah Jurnal Pendidikan Administrasi Perkantoran (JPAP) Abdimas Indonesian Journal Indonesian Journal Economic Review (IJER) Indonesian Journal of Education and Social Studies Jurnal Ilmiah Multidisiplin Ilmu Jurnal Pengabdian Kepada Masyarakat Kalam Jejak digital: Jurnal Ilmiah Multidisiplin Jurnal Ilmu Sosial dan Humaniora Jurnal Ilmiah Ekonomi dan Manajemen Indonesia
Bayu Suhendry
Universitas Negeri Jakarta
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

Published : 16 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 16 Documents
Search

 1   2 
Analisis Implementasi Digitalisasi Administrasi Perkantoran pada PT XYZ melalui Aplikasi "SMART" Mirta Rahmatilah; Susan Febriantina; Bayu Suhendry
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/gasz8d94

Abstract

The purpose of this study is to examine user perceptions, cultural barriers, and time efficiency in the implementation of office administration digitization through the "SMART" application. The research method used is descriptive qualitative research with a case study approach to provide a comprehensive overview of the transition from a manual to a digital administrative system. The units of analysis are employees from the IT, General Affairs, Treasury, and Accounts Receivable divisions. Data were collected through observation, interviews, and documentation, then analyzed using NVivo 15 software. The results indicate that the implementation of the "SMART" application significantly accelerated the administrative document cycle, reducing it from 4–5 business days to 4–8 working hours. However, in practice, this digitization faced cultural barriers, namely the emergence of a dual system because management and external parties still relied on physical documents and the requirement for wet signatures. These obstacles were addressed through informal adaptation strategies, such as personal communication via text messages to supervisors to expedite approval, aligning cross-reference numbering between the application and physical documents, and grouping documents. This study is expected to provide recommendations and insights regarding the establishment of internal Standard Operating Procedures (SOPs) related to the validity of digital approvals, which can be improved in the future.
Enhancing Students' Comprehension Skills: Development of Flipped Classroom Teaching Materials for English Correspondence Learning Rr Sri Kartikowati; Dewi Nurmalasari; Eka Dewi Utari; Ria Rahma Nida; Ferry Setyadi Atmadja; Bayu Suhendry; Mayang Riyantie
Indonesian Journal of Education and Social Studies Vol 4, No 3 (2025)
Publisher : Nurul Jadid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/ijess.v4i3.12686

Abstract

This study aims to develop flipped classroom-based teaching materials to enhance students' comprehension skills in English Correspondence, a critical course for fostering professional written communication in international business contexts. The research used a Research and Development (R&D) approach, specifically the 4D model (Define, Design, Develop, Disseminate). Expert validation of the materials yielded a high validity score of 86%. A small-group trial yielded an 84% practicality score, indicating the usability of the materials. Effectiveness was measured through a pretest and posttest, revealing a moderate improvement in student comprehension with an N-gain score of 0.54. These findings suggest that the flipped classroom model enhances students' engagement, supports independent learning, and strengthens both theoretical and practical understanding of English business correspondence. The developed materials demonstrate the potential of flipped classrooms in improving comprehension skills and learning outcomes in English Correspondence courses. This research highlights the practical implications of innovative teaching strategies in higher education.
Transforming English Correspondence Learning Through Flipped Classroom-Based Materials Rr Sri Kartikowati; Dewi Nurmalasari; Eka Dewi Utari; Ria Rahma Nida; Ferry Setyadi Atmadja; Bayu Suhendry; Mayang Riyantie
Indonesian Journal of Education and Social Studies Vol 5, No 1 (2026)
Publisher : Nurul Jadid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/ijess.v5i1.13101

Abstract

This study aimed to develop flipped classroom-based teaching materials for the English Correspondence course to improve students’ comprehension of professional written communication. The research was motivated by the limitations of conventional lecture-centered instruction, which often restricts student engagement and provides insufficient opportunities for independent and practice-oriented learning. A research and Development (R&D) approach employing the 4D model (Define, Design, Develop, Disseminate) was applied to systematically design, validate, and evaluate the instructional product. Data were collected through needs analysis, expert validation, student response questionnaires, and effectiveness testing using a pretest–posttest design. Expert validation results indicated a validity level of 86%, categorized as very valid, while practicality testing showed an 84% score, demonstrating that the materials were accessible and supportive of independent learning. Effectiveness testing revealed a significant improvement in students’ performance, with mean scores increasing from 58.51 (pretest) to 80.54 (posttest) and an N-gain value of 0.54, indicating moderate learning improvement. These findings suggest that flipped classroom-based teaching materials effectively enhance students’ conceptual understanding and practical competence in English business correspondence. The study implies that integrating validated digital instructional materials with student-centered learning models can strengthen technology-supported pedagogy and provide a scalable framework for improving professional communication learning in higher education.
Pengaruh Pemanfaatan Fitur Jaklapor JAKI Terhadap Kualitas Layanan Publik dan Kepuasan Masyarakat: Peran Kepercayaan sebagai Variabel Intervening Firman Aulia Mulyawan; Henry Eryanto; Bayu Suhendry
Jurnal Ilmu Sosial dan Humaniora Vol. 2 No. 3 (2026): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/sagbs339

Abstract

This study aims to examine how the JAKI app's JakLapor feature and Public Service Quality influence public satisfaction, with Trust serving as a mediating variable for users in East Jakarta. A quantitative method was employed, involving a survey of 255 participants selected via purposive sampling. Data were collected through an online questionnaire using a six-point Likert scale, and analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS 4 software. The findings indicate that the model possesses strong explanatory power, with R² values ​​of 0.881 for Trust and 0.955 for Public Satisfaction, alongside high predictive capacity (Q² Predict values ​​of 0.879 and 0.917, respectively). Effect size (f²) values ​​reveal that the impact of the JakLapor feature on Trust is small (0.053), whereas Public Service Quality makes a substantial contribution to Trust (0.497). The influence of the JakLapor feature on Public Satisfaction is very small (0.010), the impact of Public Service Quality on Public Satisfaction is moderate (0.244), and the contribution of Trust to Public Satisfaction is substantial (0.802). Hypothesis testing results indicate that the JakLapor feature has a positive and significant impact on Trust (t = 2.865); Public Service Quality has a positive and significant impact on both Trust (t = 8.254) and Public Satisfaction (t = 3.973); and Trust has a positive and significant impact on Public Satisfaction (t = 6.379). Conversely, the JakLapor feature does not have a significant impact on public satisfaction (t = 1.298). Furthermore, trust was found to act as a positive and significant link between the influence of the JakLapor JAKI feature (t = 2.178) and public service quality (t = 7.747) on public satisfaction. The findings indicate that public satisfaction with the JakLapor JAKI feature is driven more by public service quality and public trust than by the direct attributes of the application feature itself.  
Pengembangan Aplikasi Pengelolaan E-Archive dengan Fitur Tracking Perubahan Dokumen Berbasis Appsheet di PT X Devina Dyah Puspita Sari; Susan Febriantina; Bayu Suhendry
Jurnal Ilmiah Multidisiplin Ilmu Vol. 3 No. 4 (2026): Agustus : Jurnal Ilmiah Multidisiplin Ilmu (JIMI)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/vqj20n43

Abstract

Digital archive management plays an important role in supporting administrative effectiveness. However, the archive management process in the Operations Management Support Division of PT X still faces challenges, particularly the absence of a system to monitor document progress and automatically record document modification history. This study aims to develop an AppSheet-based digital archive management application, implement a Document Change Tracking feature, and evaluate the application's feasibility. This study employed the Research and Development (R&D) method using the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model. The application was developed using AppSheet integrated with Google Sheets and evaluated through Black Box Testing, expert validation, and user testing. The results show that the application was successfully developed with document management, categorization, progress monitoring, email notification, and Document Change Tracking features that automatically record document modification activities through a ChangeLog. All application functions operated properly. The media expert, subject matter expert, and user evaluations obtained feasibility scores of 89.09%, 95.56%, and 95.33%, respectively, all categorized as Highly Feasible. Therefore, the application is considered suitable for supporting digital archive management at PT X.
KORESIA: DEVELOPMENT AND VALIDATION OF AN INTEGRATED DIGITAL LEARNING PLATFORM FOR CORRESPONDENCE IN OFFICE ADMINISTRATION EDUCATION Eka Dewi Utari; Maulana Amirul Adha; Mayang Riyantie; Ferry Setyadi Atmadja; Bayu Suhendry; Inqy Azzahra Putri
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 14 No 2 (2026): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v14n2.p959-967

Abstract

Phenomenon/Issue: Vocational high school (SMK) graduates in Indonesia continue to record the highest open unemployment rate among all education levels, reaching 9.01% in August 2024 against a national average of 4.91%, a gap consistent with long standing concerns about vocational skills instruction quality, including correspondence competencies in Office Administration Education, where digital learning media remain fragmented across separate platforms for materials, practice, and evaluation. Purpose: This study developed and validated KORESIA, an integrated digital correspondence learning media, and examined its practicality among vocational high school students Novelty: KORESIA integrates materials, instructional video, structured procedural practice for letter typing, letter folding, and telephone handling, and automated evaluation within a single platform, evaluated through a staged mechanism combining expert validation with progressively broader user testing. Research Methods: Using a Research and Development approach guided by the ADDIE model, the product was validated by two media experts and two content experts on a 1-5 Likert instrument, then tested through a one-to-one trial (three students per school) and a small group trial (six to seven students per school) at SMKN 62 Jakarta and SMKN 40 Jakarta. Results: Media validation scores ranged from 76.25% to 81.33% (Feasible to Highly Feasible), content validation scores ranged from 96.67% to 100% (Highly Feasible), and practicality scores across both trial stages and schools averaged 92.31% (Highly Practical). Research Contributions: This study offers an empirically validated model for integrated digital correspondence learning media and practical guidance for developing similarly integrated media for other procedurally demanding vocational competencies.
Co-Authors Abid Naufal Wiratama Alifah Kusumaningrum Christian Wiradendi Wolor Darma Rika Swaramarinda, Darma Rika Devina Dyah Puspita Sari Dewi Nurmalasari Dwi Ringga Edwid Dian Negara Eka Dewi Utari Fadlullah, Fauzan Fathiyyah, Sabil Alvin Ferry Setyadi Atmadja Firman Aulia Mulyawan Hamdani, Fajri Hanif Afif Naufal Henry Eryanto Hermawan, Sabo Inqy Azzahra Putri Isa, Badrul Lathiefah Rabbaniyah LR Retno Susanti Maulana Amirul Adha Mayang Riyantie, Mayang Mirta Rahmatilah Nida, Ria Rahma Nur Rahmawati, Alifah Pramudya, Alfonsus Liguori Putra, Andrew Krishna Ria Rahma Nida Riswan Jaenudin Rr Sri Kartikowati Seno Adriano, Cornellius Shandy Aditya, Shandy Susan Febriantina SUSAN FEBRIANTINA, SUSAN Taqy, Farras Yeti Lastuti Zahra, Siti Fatimah