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Ikhsan, Masrul
Universitas Riau
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Transportation Other

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Journal : Jurnal Manajemen Pelayanan Publik

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Paradoxical Strategies for Winning Change in Government Bureaucracy Kamaruddin, Kamaruddin; Ikhsan, Masrul
Jurnal Manajemen Pelayanan Publik Vol 9, No 1 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i1.48460

Abstract

Bureaucratic reform in Indonesia has been a primary focus in efforts to enhance government efficiency and transparency. However, despite the implementation of various reform policies, data reveals that many government agencies still face challenges in implementing significant changes. This research aims to analyze the factors hindering the success of reforms, effective strategies to drive change, and the role of technology and political support in the process. The study focuses on the National Institute of Public Administration (LAN) as a case study due to its crucial role in Indonesia's bureaucratic reform. The findings indicate that paradoxical approaches, such as creating flexible roadmaps and promoting informal communication, can strengthen reform effectiveness. Additionally, consistent political support and ongoing training for employees are identified as key factors in fostering innovation and change within the bureaucracy. This study offers practical recommendations for decision-makers to improve the success of bureaucratic reform in Indonesia.
Co-Authors Ahmad Hadi Ahmad Hadi Ahmad Rifai Anggriani, Dini Tia Anisafitri, Yuyun Nur As’ari, Hasim Aulia, Diva Bhakti, Nafisa Marchelia Cantika, Septya Dwi Dadang Mashur Daud, Daud Deni Saputra Doni Pranata Fadhiilatun Nisaa Febri Yuliani Fikri, Haykal Hadi, Ahmad Hafzana Bedasari Harapan Tua R. F. S Hayati, Nabilla Kamaruddin ., Kamaruddin Kasirul Fadli Kencana, Muhammad Ilham Khairunnisa, Reva Laoly, Budiman Jaya M. Iwan Fermi Mahashura, Muhammad Kevin Mailani, Salsa Nabila Metananda, Arya Arismaya Meyzi Heriyanto Mimin Sundari Nasution Nadia Nadia Okdeyandi, Didhan Putra, Vedro Hariansyah Putri, Nadienda Putri, Rahmalia Putri, Windi Sudita Rahmanul, Rahmanul Ramadhani, Yusika Salsabilla Ramadhani, Zaki Maulana Rani, Syaidina Maha Resa Vio Vani Rickastari, Lydya Marsha Ripaldi, Frizi Sari, Elva Selfianti, Selfianti Simanullang, Inri Sujianto Sujianto Susanti, Firda Syahira, Syifa Syahrani, Putri Azizil Taryono, Taryono Utomo, Afrian Ari W. Muhammad Ramadhani Kurniawan Zaili Rusli Zulkarnaini Zulkarnaini Zulyani, Eka Putri