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Journal : Journal of Manufacturing in Industrial Engineering

Perancangan dan Pengembangan Produk Kopi pada UMKM Cening Jaya dengan Model Kano dan Quality Function Deployment (QFD) Febry Kustriyanto, Kelvin; Emaputra, Andrean; Indri Parwati, Cyrilla
Journal of Manufacturing in Industrial Engineering & Technology Vol 3 No 1 (2024): Journal of Manufacturing in Industrial Engineering & Technology
Publisher : Universitas Muhammadiyah Surabaya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/mine-tech.v3i1.22686

Abstract

Along with the development of the times, human needs are increasingly developing and complex, these increasing needs are not accompanied by an expansion of existing employment opportunities, QFD is a tool/method used to focus attention on things that are the needs and desires of consumers in preparing service standards. QFD used to capture the voice and desires of customers, then convert them into the right strategy and the products and processes needed. Expectations from customers are translated into specific needs into strategic planning directions and technical actions. The canoe model was made with the aim of categorizing a product or service attribute based on the level of customer satisfaction. The survey was used to obtain information from respondents in the form of attitudes, opinions, or perceptions about an attribute. These attributes will later become the basis for the assessment indicators in determining the steps that must be taken by the company. Data processing using QFD obtains a priority scale that is used to increase customer interest in buying products from UMKM Cening Jaya.
Co-Authors Aji Pranoto Alamsyah, Andi Aldo Lintang Pratama Amal, Ichlasul Amelia Rachmi Nasution Andi Alamsyah Andi Arifudin Andrean Emaputra Anshori, Muh Maulana Argaditia Mawadati Arie Pohandry Arief Zohir Arif Dwi Wibowo Bayu Chandra Hermawan Bayu Huda Kurniawan Bendi Oktarando Bendi Oktarando, Bendi Caecilia Pujiastuti Catur Iswahyudi Ciinde Lulut Nugroho Cintia Noor Asmi Danang Samadi Prasetyo Desinta Yuni Larasati Drs. Sidarto Edhy Sutanta (Jurusan Teknik Informatika IST AKPRIND Yogyakarta) Edomura, Miko Pratama Endang Widuri Asih Endang Widuri Asih Endang Widuri Asih Endang Widuri Asih Erfanti Fatkhiyah Evanita Lestari Farid Nahar Fitri Andika Fayzi, Fiqih Febry Kustriyanto, Kelvin Gaudencio Costa, Gaudencio Gaudencio da Costa Hadi Prasetyo Suseno Hakim, Hamzah Abdul Hary Wibowo Hary Wibowo, Hary Hermawan, Bayu Chandra Hindarto Wibowo, Agus I Wayan Adi Arsa Imam Sodikin Imam Sodikin indrayana, masrul Jamhari Jamhari Joko Susetyo Joko Susetyo Kent F. R. Temenggung Zees Kurnia Itsnaini Kurnia Itsnaini, Kurnia Larasati, Desinta Yuni M. Anggrianto Mega Inayati Rif’ah Moh Rokib Mufidin Mufidin Muhammad Andang Novianta Muhammad Anggrianto Muhammad Yusuf Muhammad Yusuf Netty Widyastuti Netty Widyastuti Nurhuda Bachtiar Petrus Wisnubroto Petrus Wisnubroto Prasetyo, Danang Samadi Prima Andrianto Pungky Susanti Purnawan Purnawan Rachmat Imam Santoso Rachmat Imam Santoso, Rachmat Imam Restu Aji Nur Kahfi Rifkhi Fauzi Risma Adelina Simanjuntak Rizka Marchamah Safiq Sakh Putra, Mohamad Sasongko, Ganang SATRIYAS ILYAS Setyo Ananto Wibowo Sidharta Sidharta Silvester Aryang Isworo Sudarsono Titin Isna Oesman Titin Isna Oesman Tomi Agus Setiawan Tomi Agus Setiawan, Tomi Agus Wahyu Ismail Wahyu Ismail, Wahyu Wawan Agung Darmawan Widia Marselia Wijaya, Aco Ardi Winarni Winarni Yuli Pratiwi Yuli Pratiwi Yustina Ngatilah