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Development of Public Service Information System for Local Government Riansyah; Elyandi, Juli; Saskia, Dwi Putri; Sinaga, Eki Rosnita; Matondang, Adinda Rizki Ramadhana; Padang, Ratnauli; Arnita, Vina
Formosa Journal of Sustainable Research Vol. 4 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjsr.v4i1.13724

Abstract

This study aims to develop an innovative public service information system for local governments to improve efficiency and transparency. Using a mixed-methods approach, the study involved qualitative interviews with 50 local government officials to identify existing challenges and a quantitative survey with 200 citizens to measure satisfaction and service efficiency. The system is equipped with real-time application tracking, integrated data management, and automated notifications. Key findings show significant improvements in public service efficiency, with average turnaround time reduced from 5 to 2 days, and citizen satisfaction increased from 65% to 85%. Furthermore, the study emphasizes the importance of involving end-users in the development process, ensuring that their feedback is used for continuous system improvements that are relevant to user needs. In conclusion, the study shows that the developed system not only improves operational efficiency and transparency but also significantly increases public trust in local government services
Appraising the Effects of Social Media Information during the Electioneering Period in Nigeria Azubuike, Chieme; Nwaubeta, Nnennaya Grace
POPULIKA Vol. 13 No. 1 (2025): Populika
Publisher : Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/populika.v13i1.1619

Abstract

Information is very essential especially during election period that is why candidates and voters utilize it to spread information because of how viable it is in circulating information. The study sought amongst others to examine the effects; negative or positive of social media information circulation in an election period in Nigeria. It was anchored on the Mediatization of politics theory. The descriptive survey research design was used in this investigation. The residents of Owerri metropolis constitute the population of this study. The multistage sampling technique was used. Copies of questionnaire were given out to residents of Owerri Metropolis. The researchers purposefully selected two communities each from local government areas that make up the Owerri metropolis. It was revealed that many of the respondents with a mean average of 2.7 agrees that different social media outlet within their reach and beyond plays key roles in the journey of a smooth, people oriented and positive driven transition of power during and after elections ensuring that the country does not go haywire because of political differences. It was recommended that media role as an advocate of the people in the quest for peaceful pre and post-election period in Nigeria as such should transcend to personal social media users. Keywords: Social Media; Election; Information; Political.
A Qualitative Descriptive Study of Social Media as a Means of Exchanging Public Information on the @Jogmfs Twitter Account Lestari, Rani Dwi; Gunawan, Martin; Yusfiarista, Erlika
Jurnal Sosial, Politik dan Budaya (SOSPOLBUD) Vol. 4 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/sospolbud.v4i1.13560

Abstract

Social Media has become ubiquitous in society, with nearly everyone, regardless of their generation or background, having a presence on various platforms. This aligns with the reality that contemporary society already employs social media as a means to distribute knowledge. There is a consensus that social media facilitates rapid, accurate, and efficient work. Social media platforms offer a rapid means of communication and information dissemination. The objective of this study is to ascertain the utilisation of Twitter, a specific form of social media, as a platform for the dissemination of public information through the Twitter account @Jogmfs. A menfess account is a specific sort of account that allows followers to send tweets automatically through the associated Twitter account. Additional followers are welcome to offer replies, reactions, or further inquiries. This study is a qualitative descriptive research that was conducted using data obtained from interviews and a survey of existing literature. This study use Regina Luttrell's SoMe theory as a research instrument. The research findings indicate that individuals in Jogja who follow the Twitter account @jogmfs perceive Twitter as an efficient platform for exchanging information about Yogyakarta. However, it should be noted that in certain circumstances, irrelevant material is also transmitted through this Twitter account.
Yogyakarta City Communication and Information Service's Public Relations Strategy in Realizing a Smart City Through Jogja Smart Service Application Sitohang, Anastacia Margaretta; Setyaningsih, Rila; Awola, Eunike Dina
Jurnal Sosial, Politik dan Budaya (SOSPOLBUD) Vol. 4 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/sospolbud.v4i1.13574

Abstract

In implementing the concept of a digital-based city, the Yogyakarta City Government through the Communication and Information Service has created an application, namely Jogja Smart Service. Public relations must create related strategies implementation of the smart city program so that it can reach smart city goals . In the research this , arises formulation problem that is How is the public relations strategy of the Yogyakarta City Communication and Information Service to realize a smart city through Jogja Smart Service application . In the thesis this , researcher use method study qualitative type descriptive . As for the research This use technique data collection observation , interviews , and documentation . The subjects of this study were the division of public information and communication and the division of information systems and statistics. In this study This use public relations strategy theory according to Cutlip, Center, and Broom. This theory explain about public relations strategy, namely defining problems, planning and programming , taking action and communication , and evaluate the program. From the data found , researchers find a number of findings namely at the stage defining the problem of the Yogyakarta City Communication and Information Service do activity special For analyze problem but utilise technology that can give convenience for community , planning and programming Yogyakarta City Communications and Information Service has created plan in form application that summarizes all service Yogyakarta City Government , carries out action and communication that is Yogyakarta City Communications and Information Service is carrying out socialization in a way direct to community and use social media Instagram and YouTube to introduce Features Jogja Smart Service application , and do evaluation that is Yogyakarta City Communication and Information Service only do evaluation with internal and inviting other OPDs to see development Jogja Smart Service application .
Inovasi Pelayanan Publik Berbasis Aplikasi Excise Services Information System (Exsis) di Kantor Pengawasan dan Pelayanan Bea dan Cukai Sidoarjo Yulafreean Dwi Andianto; Aris Sunarya; Nihayatus Sholichah; Sri Roekminiati; Sapto Pramono
Journal of Management and Social Sciences Vol. 4 No. 1 (2025): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar Jl. Sumba no 46, Kota Makassar, Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v4i1.1737

Abstract

This study discusses the implementation of the Excise Services Information System (ExSIS) application at the Sidoarjo Customs and Excise Office as an innovation in public services. The objective is to evaluate the effectiveness of ExSIS in improving operational performance and provide recommendations for its development. This research employs a qualitative method with interviews conducted with Customs and Excise officers and service users, analyzed using Everett M. Rogers' diffusion of innovation theory. The results indicate that ExSIS improves time efficiency by up to 80% and reduces administrative errors by 70%. However, challenges such as user adaptation and the need for adequate infrastructure remain. In conclusion, ExSIS has enhanced efficiency and transparency in Customs and Excise administration. The study recommends continuous training, infrastructure upgrades, and internal policy revisions to maximize the application’s potential in supporting faster and more accurate public services.
Using of the Waterfall Model in the Development of Herbal Medicine Sales Information System Hidayati, Nur
IJISTECH (International Journal of Information System and Technology) Vol 8, No 4 (2024): The December edition
Publisher : Sekolah Tinggi Ilmu Komputer (STIKOM) Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/ijistech.v8i4.369

Abstract

The increasingly advanced development of technology is currently a challenge for companies to create and develop information systems that are implemented in the company. The use of computers equipped with application programs can help improve company performance, such as in trading companies. Where the sales sector has an important role in increasing the progress of the company, because it is related to the income that the company can obtain. Besides that, sales is also directly related to customers, where good service is very necessary to create customer satisfaction. Therefore, it is necessary to implement a good information system for the sales information system. However, looking at current conditions, there are still many companies or places of business where data processing is still done traditionally. If this continues, it can cause problems that can be detrimental to the company. As for problems that arise, such as data processing which still uses handwriting, this is very prone to recording errors. Besides that, it often happens that sales reports are created that are not the same as existing transactions. These problems should be resolved immediately, by developing the information system. So that companies can survive amidst the current competition. In solving the problem, the right method is needed, such as using the Waterfall model. Where this model is carried out in stages and sequentially. By using the right model, the right program application can be produced, according to what the company needs. So that problems that arise can be resolved well, customers get satisfaction from the services provided and company profits increase.
Analysis of Factors Influencing the Decision to Select Thai Nguyen University of Information Technology and Communication Tuan, Bui Ngoc; Deswina, Melri; Darwin, Widya; Febrianti, Novi
Jurnal Teknologi Informasi dan Pendidikan Vol. 18 No. 1 (2025): Jurnal Teknologi Informasi dan Pendidikan
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jtip.v18i1.858

Abstract

This article presents a study that aims to examine and analyze the factors that influence students' decisions in choosing the Thai Nguyen University of Information and Communication Technology. The research intends to assist universities in gaining a deeper understanding of the crucial factors that students consider when selecting a university. Consequently, this will lead to the development of more effective admission policies and strategies. The study involved collecting data from a random sample of first-year students at Thai Nguyen University of Information and Communication Technology during 2022. Data was gathered using questionnaires and both qualitative and quantitative research methods, utilizing SPSS 20 software. The findings from factor analysis indicated that a multiple regression model was suitable for assessing the factors that influence decisions to enroll in the Thai Nguyen University of Information and Communication Technology. Variables such as CSVC1 (Adequate classrooms meeting to learning needs), CSCV4 (Modern and well-equipped library with ample study materials), HP3 (Generous scholarships for various groups), VL3 (Supportive policies for employment during studies), DT2 (Curriculum aligned with social needs), DT4 (High-earning graduates), and DNGV1 (Highly qualified and standardized faculty) showed significant correlations with the dependent variable - students' career choices. The results demonstrated that the proposed model was well-fitted, with favorable levels of compatibility indices (CFI, TLI) and accuracy (GFI, RMSEA). Additionally, the outcomes of the Structural Equation Modeling (SEM) supported the appropriateness of the proposed model and its capability to explain the relationships between variables in the study. Based on these research findings, the article provides recommendations, including enhancing faculty quality, improving infrastructure and facilities, diversifying programs, and enhancing university information dissemination to elevate the quality and quantity of future admissions.
the Digital-Based Library Information System to Improve User Services Wardani, Kiky Rizky Nova; R, Deftalis
Jurnal Teknologi Informasi Mura Vol 16 No 2 (2024): Jurnal Teknologi Informasi Mura DESEMBER
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jti.v16i2.2518

Abstract

Perkembangan sistem informasi perpustakaan(sip) telah sangat pesat dan memberikan banyak manfaat, terutama dalam meningkatkan efisiensi pengelolaan serta mempermudah akses informasi bagi pengguna. Salah satu implementasi teknologi informasi di perpustakaan adalah sistem informasi perpustakaan terintegrasi. Dinas Perpustakaan Daerah Kota Prabumulih bertanggung jawab atas pengelolaan perpustakaan di wilayah tersebut. Saat ini, pencarian buku dilakukan secara manual dengan memeriksa klasifikasi dan lokasi penyimpanan, yang memakan waktu. Selain itu, pencatatan buku baru masih menggunakan metode manual. Untuk mengatasi hal ini, perlu dikembangkan sistem informasi perpustakaan berbasis digital. Sistem ini akan dibangun menggunakan metode Waterfall, yang merupakan model pengembangan perangkat lunak yang terstruktur, dengan setiap tahapan diselesaikan sebelum melanjutkan ke tahap berikutnya. Metode waterfall dipilih untuk mengurangi potensi kesalahan selama pengembangan dan menjamin kelancaran implementasi. Teknologi yang digunakan mencakup bahasa pemrograman PHP, basis data MySQL, serta sistem barcode, yang dirancang untuk mempermudah pencarian dan pencatatan buku baru.. Sistem ini diharapkan dapat mempercepat proses pencarian buku, memperbaiki akurasi, dan mempermudah akses informasi bagi pengguna. Selain itu, penerapan sistem ini akan meningkatkan efisiensi operasional, mengurangi kesalahan manusia, dan meningkatkan kualitas layanan di Dinas Perpustakaan Daerah Kota Prabumulih
Design Of Web-Based Cash Flow Information System for Cash Receipts and Expenditures: Case Study on Sinar Jaya Paint Workshop Company Putriyanti, Selvi; Amijaya, Hasanah Tisna; Ramlan; Isbandi
Journal of Economics, Management, and Entrepreneurship Vol. 2 No. 2 (2024): Journal of Economics, Management, and Entrepreneurship
Publisher : P3M, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/jeme.v2i2.168

Abstract

Sinar Jaya Paint Shop is a retail establishment that offers a diverse range of Duco paint products, including automotive paint, motorcycle paint, thinner, putty, jump on, and other related supplies. The shop owner must document all financial transactions, both incoming and outgoing. Sinar Jaya Paint Shop employs manual recording methods by documenting entries in a ledger, resulting in prolonged durations for both calculations and reporting. Consequently, the researcher intends to develop a web-based cash flow information system for cash receipts and disbursements at Sinar Jaya Paint Shop. The researcher employed a descriptive methodology in this investigation. This descriptive approach is categorized into three methods: the observational method, the literature review method, and the interview method. This study employs the Rational Unified Process (RUP) as its system development methodology. RUP is an iterative software development process framework established by Rational Software, a part of IBM, in 2003. RUP is a software development methodology for object-oriented models.
Application Of the Popularity-Based Ranking Model in An Augmented Reality Web-Based Furniture Marketing Information System: Case Study at D Furniture Company Sidik, Rais Akbar; Kusnandar, Toni; Putra, Yuda Purnama; Sambani, Egi Badar
Journal of Economics, Management, and Entrepreneurship Vol. 2 No. 2 (2024): Journal of Economics, Management, and Entrepreneurship
Publisher : P3M, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/jeme.v2i2.172

Abstract

Application of a Popularity-Based Ranking Model in a Web-Based Augmented Reality Furniture Marketing Information System: A Case Study of D FURNITUR. This marketing information system is essential for delivering pertinent information to consumers and aiding them in purchasing decisions. This research aims to develop a web-based furniture marketing information system incorporating Augmented Reality (AR) and a popularity-based ranking model, employing the Rapid Application Development (RAD) methodology, with D FURNITURE as the case study. The RAD technique was selected to expedite development and facilitate ongoing enhancement based on user feedback. The research encompasses system design and development phases, commencing with needs analysis via surveys and interviews with D FURNITURE management and potential users, culminating in system implementation. The resultant solution enables customers to visualize product designs online via an interactive interface augmented by AR. Prominent features encompass an augmented reality display of products in the user's surroundings, product selection informed by popularity rankings, and a cohesive ordering mechanism facilitated via WhatsApp. The findings yield tangible benefits through a robust and efficient furniture marketing information system, minimizing faults in product display, improving user experience in information retrieval, and augmenting satisfaction via a popularity-based rating system. Implementing the RAD approach facilitates flexible and adaptive development to meet future requirements.

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