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Jurnal Manajemen
Published by Universitas Sarjanawiyata Tamansiswa
ISSN : 20887698     EISSN : 25414348     DOI : 10.26460
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan Kewirausahaan.
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Articles 269 Documents
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PERTUMBUHAN KARTU KREDIT DI INDONESIA DALAM PANDEMI COVID'19 Meki Dudiyanto
Jurnal Manajemen Vol 11 No 1 (2021): JURNAL MANAJEMEN VOL. 11 NO. 1 JUNI 2021
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v11i1.2017

Abstract

AKKI (Association of Indonesian Credit Card Issuers) is an organization that aims to build a healthy credit card industry and is responsible for credit card Issuers, Cardholders, Merchants, Principals (American Express, JCB International, MasterCard International and Visa International) and other parties other related. AKKI in collaboration with its members also builds a sound and safe credit card industry infrastructure. AKKI currently has 24 members of credit card issuing institutions with a total number of card holders of more than 17 million (based on April 2019 data) who collaborate with more than 450 thousand merchants, AKKI is a forum to support completeness in doing credit card business in Indonesia. The survey was conducted for obtain early information regarding banking policies in lending, funding and determination of interest rates, developments in credit demand and supply new. Together with all elements of the Criminal Justice System (CJS) such as the Republican Police, AKKI is trying to improve security in conducting credit card transactions for cardholders and merchants. Convenience and security in conducting credit card transactions are the basic objectives of AKKI in building the credit card industry in Indonesia
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, IKLIM ORGANISASI, KEPUASAN KERJA DAN KOMITMEN AFEKTIF TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PEGAWAI PT. PDAM TIRTA WIJAYA CILACAP Alfato Yusnar Kharismasyah; Surya Kusuma Putra
Jurnal Manajemen Vol 10 No 2 (2020): JURNAL MANAJEMEN VOL. 10 NO. 2 DESEMBER 2020
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v10i2.1319

Abstract

ABSTRACT The purpose of this research aims to analyze and explain the effect of transformational leadership, organizational climate, job satisfaction and affective commitment on organizational citizenship behavior (OCB) employees of PDAM Tirta Wijaya Cilacap Regency. This study uses a quantitative approach. The sampling technique uses purposive sampling method and Slovin formula. This study uses a questionnaire with the number of respondents 131 permanent employees of PDAM Tirta Wijaya Cilacap Regency. Data analysis uses validity test, classic assumption test, multiple linear regression test, coefficient of determination test, t test and f test. From the results of the study show that transformational leadership, organizational climate, job satisfaction and affective commitment have a significant effect both partially and simultaneously so the company must increase the variables that can affect OCB in order to create company goals. This research also suggests further research to add other variables not examined in order to strengthen the relationship of each variable with OCB. Keywords: Transformational leadership, organizational climate, job satisfaction, affective commitment and organizational citizenship behavior (OCB).
PENGARUH PERSEPSI MANFAAT DAN KEMUDAHAN PENGGUNAAN TERHADAP KEPUASAN KONSUMEN OVO Abdul Yusuf; Nurul Aulia Dewi; Nada Shofiatul Ula; Alya Luthfi
Jurnal Manajemen Vol 11 No 1 (2021): JURNAL MANAJEMEN VOL. 11 NO. 1 JUNI 2021
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v11i1.2168

Abstract

This research aims to find out the Effect of Perception of Benefits And Ease of Use on OVO Customer Satisfaction. The type of research used is associative research with quantitative approaches. by using data collection methods namely Field Research (questionnaire) and Library Research (journal & book). The number of samples used in this study was 204 respondents. The data analysis method used is simple linear regression analysis and t test. The results showed that variables perceived benefit (X1) and ease of use (X2) had a positive and significant effect on customer satisfaction (Y) because the value of tcount> ttable and the significant value was smaller than 0.05 so that Ho was rejected and Ha was accepted. This means that the perception of benefits (X1) and ease of use (X2) has an effect on customer satisfaction (Y).
ANALISIS TECHNOLOGY ACCEPTANCE MODEL PADA PENGGUNA DOMPET DIGITAL DI DAERAH ISTIMEWA YOGYAKARTA Adhi Prakosa; Ahsan Sumantika
Jurnal Manajemen Vol 10 No 2 (2020): JURNAL MANAJEMEN VOL. 10 NO. 2 DESEMBER 2020
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v10i2.1702

Abstract

TAM is a model that uses to see the outcomes and reactions of someone in using technology. In this study, researchers used the TAM model to investigate intentions to use digital wallet services. Perceived ease of use, perceived usefulness, risk, and trust as independent variables, while the intention variable as the dependent variable. The study was conducted in the Daerah Istimewa Yogyakarta, using 72 samples of respondents OVO digital wallet. Hypothesis testing using multiple linear regression analysis. The results of this study are perceived ease of use and perceived usefulness positive and significant effect of intention to use a digital wallet, while risk and trust factors are not related to intention to use a digital wallet. Keyword: perceived ease of use, perceived usefulness, risk, trust, intention to use, OVO digital wallet
DETERMINASI HARGA-HARGA SAHAM BERDASARKAN FUNDAMENTAL FAKTOR Arnanda Ajisaputra
Jurnal Manajemen Vol 11 No 1 (2021): JURNAL MANAJEMEN VOL. 11 NO. 1 JUNI 2021
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v11i1.2057

Abstract

This study aims to determine the effect of stock price movements on EPS, PBV, and DER on shares indexed by JII during 2014 s.d. 2018. The research method uses the Quantitative Multiple Linear Regression Model. To take a sample from the population used purposive sampling method. The results obtained were 15 issuers indexed by JII continuously during 2015 s.d. 2018. Of the fifteen issuers, they have EPS, PBV, and DER which simultaneously affect their stocks price movements by 87.4%, while 12.6% is influenced by other factors. Partially, EPS has a significant and positive effect on stock prices, PBV also has a significant and positive effect on stock prices, but DER has a significant and negative effect on stock prices. Keywords: JII, EPS, PBV, DER, stock price
STRATEGI E-COMMERCE SHOPEE : DALAM KONTEKS BISNIS ETIK Muhammad Mirza
Jurnal Manajemen Vol 10 No 2 (2020): JURNAL MANAJEMEN VOL. 10 NO. 2 DESEMBER 2020
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v10i2.1509

Abstract

Shopee merupakan salah satu e-commerce termuda yang berkembang dengan pesat dalam pasar jual beli online. Marketplace berbasis mobile ini secara resmi masuk ke Indonesia pada tahun 2015 dan pada 2018 telah meraih 1,5 juta transaksi dalam waktu 24 jam hal ini merupakan rekor baru bagi marketplace e-commerce di Indonesia. Penelitian ini menggunakan metode kualitatif dengan pendekatan fenomenologi. Tujuan dari penelitian ini ialah untuk melihat pengaruh kualitas layanan yang telah diberikan oleh Shopee dalam memengaruhi loyalitas pelanggan. Responden dalam penelitian ini ialah para konsumen yang pernah melakukan pembelian produk pada Shopee. Dengan melakukan uji kuisioner dan wawancara terhadap para konsumen.
ANALISIS PERSEPSI KONSUMEN TERHADAP PERCEIVED QUALITY DALAM UPAYA PENGEMBANGAN STRATEGI PRODUK USAHA MASKER (STUDI KASUS PADA USAHA MASKER DIE WOLKE) Ghifari Laili Rizqy; Arianis Chan; Cecep Safa’atul Barkah; Pratami Wulan Tresna
Jurnal Manajemen Vol 11 No 1 (2021): JURNAL MANAJEMEN VOL. 11 NO. 1 JUNI 2021
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v11i1.2183

Abstract

This research aims to discover the level of product's development needs expected by Die Wolke's consumers. Furthermore, this research also wants to know what product's development is expected by consumers. And the last, this research also wants to create a product development strategy based on the level of Product’s development needs of Die Wolke's consumers by using Marketing Mix 7P which focuses on product. the participants for this research are Die Wolke's consumers from august to november (n: 106). For the sample, the researcher use simple random sampling with the minimum sample size determined by slovin formula (n: 65). The results showed that Die Wolke consumers prioritize product's development in mask's design.
ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PEGAWAI Selvi Diliyanti Rizki
Jurnal Manajemen Vol 10 No 2 (2020): JURNAL MANAJEMEN VOL. 10 NO. 2 DESEMBER 2020
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v10i2.2158

Abstract

This study aims to determine the behavior of Organizational Citizenship Behavior (OCB) on the employees of CV.Setia Damai Kendari. This research is a quantitative study, with the study population are employees of CV Setia Damai Kendari, amounting to 34 respondents who will be taken by census. The analytical tool used is quantitative descriptive analysis. Based on the results of the study found that Organizational Citizenship Behavior (OCB) for employees in the Office of CV. Setia Damai Kendari, on average, a value of 19.52. The magnitude of this value, indicates that employees in the Office of CV. Setia Damai Kendari has Organizational Citizenship Behavior (OCB) behavior. This indicates that employees at CV. Setia Damai Kendari has ethical behavior that refers to behavior to help colleagues, supervisors or organizations and includes actions such as helping coworkers, trying to improve morale, volunteering for work that is not part of the job description, talking positively about the organization to people as well as suggesting improvements in organizational functions. Organizational Behavior Citizenship Behavior (OCB) employees at the Office of CV. Faithful Damai Kendari, can not be separated from the role of each behavior that forms the behavior of OCB, namely: civic virtue (civic virtue), conscientiousness (conscience) and courtesy (courtesy) which in the result has been owned by employees. As for the other case for alruism (alruis) and sportmanship (sportsmanship) behavior which in the results indicate that employees at CV. Setia Damai Kendari does not yet have altruism and sportsmanship behavior. The low behavior of employees in terms of altruism and sportsmanship at the same time shows that employee behavior in the CV. Kendari Faithful Damai is more likely to
PENGARUH KUALITAS PELAYANAN, HARGA DAN KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING (STUDI PADA JASA PELATIHAN UVI CONSULTANT YOGYAKARTA) Suhartono Suhartono Suhartono; Dwi Rahayu
Jurnal Manajemen Vol 11 No 1 (2021): JURNAL MANAJEMEN VOL. 11 NO. 1 JUNI 2021
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v11i1.2273

Abstract

ABSTRACT Services are basically intact and leave no ownership whatsoever. A large business competition in the service industry requires that companies work hard to understand the needs and wants of their customers. How companies can improve their services professionally, so that consumers are satisfied with what they have gained that they can create loyalty. The research aims to know whether the quality of services, prices, quality of products and consumer satisfaction affect customer loyalty and whether consumer satisfaction can be increased between service quality, price, product quality to customer loyalty in the uvi temple service. The population in this research is all the customers who have used training services at uvi consultants. The sample in the study numbered 200, using a factory-bound approach, a sample withdrawal method based on a given consideration. The method of data collection used in this study is questionnaires and USES the likert scale. The results of the tests indicate that the quality of service, price and quality have a positive and significant impact on consumer satisfaction. Service quality, price, product quality and consumer satisfaction also have a positive and significant impact on customer loyalty. With a path analysis or analysis of the magnitude of the indirect influence is greater than the direct influence so the consumer satisfaction is capable of mitigating between the impact of the quality of service, the price and the quality of the product on customer loyalty. Key words: service quality, price, product quality, consumer satisfaction and customer loyalty
PERAN MODERASI DIVIDEND PAYOUT RATIO TERHADAP HUBUNGAN PROFITABILITAS DENGAN RETURN SAHAM (STUDI PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI SEKTOR INDUSTRI BARANG KONSUMSI PERIODE TAHUN 2016-2018) Nailul Mufidah; Indah Yuliana
Jurnal Manajemen Vol 10 No 2 (2020): JURNAL MANAJEMEN VOL. 10 NO. 2 DESEMBER 2020
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v10i2.1324

Abstract

This study aims to determine the effect of profitability on stock return and is moderated by the dividend payout ratio (DPR). Stock return is the level of profits obtained by investors on the results of the investment in shares it does. Profitability ratio to measure how much profit the company can get. Indicators of profitability ratios used in the study are return on asset (ROA) and net profit margin (NPM). The dividend payout ratio (DPR) variable is used to see whether it is able to moderate the relationship of profitability to stock returns. The consumer goods industry sector companies listed on the Indonesian Stock Exchange for the period of 2016-2018 were selected as the population used in this study. Purposive sampling technique was used to obtain the number of samples in this study. Based on this technique 13 companies were obtained as samples.Partial least square analysis technique was used in this study. This study shows the results that the higher the value of ROA will affect the rate of return to shareholders, while the NPM has no effect on stock returns, and the DPR is able to moderate the relationship of profitability to stock returns.

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