cover
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota adm. jakarta selatan,
Dki jakarta
INDONESIA
JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK
Published by Politeknik APP Jakarta
ISSN : 1411142X     EISSN : 25985795     DOI : -
Jurnal Manajemen Industri dan Logistik (Industrial and Logistic Management Journal) JMIL, invites academician/researchers/contributors to submit research papers, technical papers, conceptual papers, and case study reports in the scope of Logistics Management, Industrial Marketing, and International Trade in Bahasa Indonesia or English written. Published twice a year in MAY and NOVEMBER:
Arjuna Subject : -
Articles 300 Documents
The Influence of E-Banking Service Quality, Marketing Communication, and Corporate Image on Customer Satisfaction and Its Impact on Customer Loyalty (Survey on Indonesian Sharia Banks in East Priangan, West Java) Nila Nurochani; Eddy Jusuf; Undang Juju
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1207

Abstract

The success of the performance of Bank Syariah Indonesia in East Priangan, West Java (BSI), one of which will depend on the quality of marketing management carried out by BSI, which in turn will be able to increase customer satisfaction and customer loyalty. This study aims to determine and examine the effect of E-Banking Service Quality, Marketing Communication and Corporate Image on Customer Satisfaction and Their Impact on BSI Customer Loyalty in Priangan Timur, West Java. This study uses quantitative methods with descriptive analysis and verification analysis. In this study, the samples were customers with a total sample of 400 customers. The method of analysis in this study uses the Structural Equation Model (SEM) analysis. The results of the study conclude that there is a significant effect of the quality of E-Banking Services.  
The Analysis Of Blood Supply Chain Performance Based On Supply Chain Operation Reference Model And Causal Loop Diagram Approach Agus Mulyadi; St. Nova Meirizha; Muhammad Qurthuby; Mela Sundari
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1223

Abstract

This study evaluates the effectiveness of the blood supply chain and determines potential causes of substandard supply chain performance. Unfulfilled demand for blood at UDD PMI Indragiri Hilir in 2021 reached 970 bags, or 14.1% of all orders. The method used is SCOR (supply chain operation references) and CLD (cause loop diagram). The novelty of this research is applying the SCOR model to holistically measure the blood supply chain's performance and determine the leading causes of low performance. The total value of supply chain performance is 77.78, which is a good category. The results show that Five matrices fall into the low-performance process on the Production attribute (28.24), Capacity Utilization Screening (37.50), Capacity Utilization of Blood Quarantine Storage Cabinets (39.01), Capacity Utilization of Healthy Blood (44.44), and Capacity Utilization Crossmatch (33.3). Based on CLD analysis, potential root causes of the low performance of the supply chain with the CLD model are five low-performance matrices on production attributes influenced by voluntary donors and replacement donors, the number of donors, and blood tapping.
Leading the Digital Revolution Examining the Impact of Digital Leadership on Work Performance and Organizational Commitment in the Kawasan Industri Mitra (KIM) Honorata Ratnawati Dwi Putranti; Sulistiyani Sulistiyani
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1257

Abstract

This research aims to examine and analyze the effect of digital leadership on work performance through organizational commitment. The research population is all employees in the Mitra Industrial Area (KIM) Karawang, West Java. A total of 214 samples were taken using random sampling. The digital leadership variable uses two dimensions with three indicators each, the organizational commitment variable uses three dimensions with three indicators each, and the work performance variable uses three indicators. The results obtained show a positive and significant effect of digital era leadership on work performance and a positive and significant effect of organizational commitment on work performance. These results are analyzed together with the dimensions used. The results obtained from leadership in the employee dimension are greater than the innovation focus dimension. The greatest organizational commitment is in the normative commitment dimension.
Data Mining Modeling in Clustering Car Products Sales Data in the Automotive Industry in Indonesia Juli Astuti; Trisna Yuniarti
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1258

Abstract

The research aims to build a model based on sales data for all automotive products in Indonesia using data mining with a k-means approach. This study uses automotive product sales data from January 2017 to September 2022. The lowest Davis-Bouldin index shows that three clusters (k=3) have the best performance. Based on the clustering results, 92% of the items are in cluster 0, 1% in cluster 1, and 7% in cluster 2. In addition, the clustering results show that cluster 1 is a car product with high sales volume. Cluster 2 is a car product with medium sales volume. Furthermore, cluster 0 is a car product with low sales volume. Business people or related parties can use data visualization and extraction from clustering results to learn the latest insights and information in determining business strategies, policies, and decisions to improve business competitiveness.
The Role of Organizational Citizenship Behavior (OCB), Perceived Organizational Support (POS) on SMEs Performance by Mediation of Organizational Commitment Elyzabeth Wijaya
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The aim of this study is to analyze the relationship between organizational citizenship behavior (OCB) on organizational commitment, organizational citizenship behavior (OCB) on SMEs performance, perceived organizational support (POS) on organizational commitment, perceived organizational support (POS) on SMEs performance, organizational commitment on SMEs performance. Organizational Citizenship Behavior (OCB) on SMEs Performance through mediation of organizational commitment, perceived organizational support (POS) on SMEs performance through mediation of organizational commitment.This study used a quantitative method, the respondents of this study were 380 UKM owners who were determined by the simple random sampling method. Online questionnaire questions are provided with answer options with rules based on a 5-point Likert scale. Online questionnaires were distributed to respondents using social media. All answers are tabulated for further processing to obtain results and conclusions. Data analysis in this study used structural equation modeling (SEM) with smartPLS 4.0 software tools. The stages of data testing are data validation and reliability tests and hypothesis testing.The variable of this research is the independent variable Organizational Citizenship Behavior (OCB), Perceived Organizational Support (POS). The dependent variable is SME Performance and the mediating variable is Organizational Commitment. The results of this study indicate that organizational citizenship behavior (OCB) has a positive and significant effect on organizational commitment, organizational citizenship behavior (OCB) has a positive and significant effect on SMEs performance, perceived organizational support (POS) has a positive and significant effect on organizational commitment , perceived organizational support (POS) has a positive and significant effect on SMEs performance, organizational commitment has a positive and significant effect on SMEs performance. Organizational Citizenship Behavior (OCB) has a positive and significant effect on SMEs Performance through mediation of organizational commitment, perceived organizational support (POS) has a positive and significant effect on SMEs performance through mediation of organizational commitment.
Company Performance Analysis with Organizational Learning as a Mediating Variable Studies on the Metal Industry in Kramat District, Tegal Regency prihatin tiyanto priagung hutomo; Frans Sudirjo
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1264

Abstract

The metal industry in the Tegal city  experiences a severe shock because of  technological disruption and the Covid 19 pandemic. However,  the metal industry experiences an organizational learning process  and some of the industries are still surviving today. This study aimed  to determine the effect of Employee Engagement, Knowledge Management and Organizational Learning on the Performance of the Metal Industry in Tegal Regency, especially in Kramat District, Central Java. The population in this study was  the metal industry with a total of 121 units with a total workforce of 382 people. Samples were taken by random purposive sampling technique amounting to 78 respondents. The data analysis method used AMOS with PLS Version 3. The results of the study found that Employee Engagement, Knowledge Management, and Organizational Learning simultaneously had  a significant effect on organizational performance. Partially, Employee Engagement had  a negative and insignificant effect on Organizational Learning and Organizational Performance. Knowledge Management had  a positive and significant effect on Organizational Learning. Organizational learning has a positive effect on organizational performance. However, Organizational Learning was  not able to Mediate Employee Engagement on Organizational Performance.
Predicting Online Advertisement Avoidance for the Google Ads System Selected Antecedents and Outcome Laila Refiana Said; Muhammad Hendardi Adinata
Jurnal Manajemen Industri dan Logistik Vol. 8 No. 1 (2024): 8 original research articles were authored/co-authored by 29 authors from 1 cou
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v8i1.1290

Abstract

Indonesia is the third-largest country that utilizes ad-blockers, despite online advertising there expanding quickly. In addition to consumers generally viewing internet use as common. This study aimed to examine how prior bad experiences and perceived goal impediments affect online advertisement avoidance. Students who used the internet the most during the Covid-19 pandemic in 2021 were chosen as research participants. The F-test demonstrated that perceived aim hindrance, advertisement clutter, and prior terrible experience all impacted advertisement avoidance simultaneously using the Partial Least Square - Structural Equation Modeling (PLS-SEM) technique. The results are anticipated to guide marketing professionals and businesses in choosing how to develop and arrange adverts that are precisely on target without upsetting internet users. The results of this study should help policymakers assess how to create a welcoming and secure online environment.
Effects Of Transformational Leadership, Training, And Job Satisfaction On Employee Performance With Organizational Commitment As A Between Variable Yusuf Ronny Edward; Kuras Purba
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine and analyze the effects of transformational leadership, training, and job satisfaction on employee performance through organizational commitment at PT Asia Mulia Transpacific. This study uses a quantitative associative method with structural equation modeling. The collect data from the variables of transformational leadership, training, job satisfaction, organizational commitment, and employee performance. The sampling technique used is proportional stratified random sampling using the Slovin formula. Based on SEM analysis, transformational leadership, training, and job satisfaction positively and significantly impact employee performance through organizational commitment. The contribution of transformational leadership, training, job satisfaction, and organizational commitment variables together in shaping employee performance is 74.7%. The rest, as much as 25.3%, is explained by other variables outside the study.
Consumer Satisfaction Analysis Towards Store Atmosphere And Location Using Importance-Performance Analysis Farah Nur Fadhilah; Nurafni Rubiyanti
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze customer satisfaction with store atmosphere and location using Importance Performance Analysis (IPA). Sampling was done by using probability sampling technique used is judgment sampling with 100 consumer respondents who have visited and made purchases at Yugen Cafe. The results of the data from the distribution of the questionnaire were obtained using Gap analysis to determine the level of customer satisfaction and then retrieved using Important Performance Analysis (IPA) to find out which attributes need to be maintained by the company's performance. Based on the results of data processing, it can be seen that the customer's assessment of 30 performance attributes and 30 expectations attributes indicates that all attributes have a gap between customer perceptions of Yugen Cafe. Based on the level of conformity, the results obtained 95.1%, indicating that it is still below 100%  and has not met customer expectations at Yugen café.
SWOT Analysis Of Potential Regional Original Income And Development Of Bakar Tongkang Bagansiapiapi Cultural Tourism Nyoto Nyoto; Irwan Effendi; Nicholas Renaldo
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The barge burning event go gue cap lak is a local tradition of the Chinese community in Bagansiapiapi. This event is a cultural ritual event for the people of the east coast of Sumatra Island. The event has had an economic effect on the people of Bagansiapiapi City at large. The research was conducted by observation, unstructured in-depth interviews, and literature study. The Baking Barge go gue cap lak tradition event was analyzed from the perspective of the potential local revenue generated on the economic activity conditions of the people of Bagansiapiapi City, namely by using a SWOT analysis technique (strengths, weaknesses, opportunities, and threats) systematically. The barge-burning cultural event is a unique and specific cultural event for the people of the east coast of Sumatra. The barge-burning cultural event is able to attract thousands of local and foreign tourists. The barge-burning cultural event has a great economic effect on local revenue of the Rokan Hilir district government.

Filter by Year

2017 2026


Filter By Issues
All Issue Vol. 10 No. 1 (2026): Jurnal Manajemen Industri dan Logistik Vol. 9 No. 2 (2025): 10 original research articles, were authored/co-authored by 33 authors from 2 c Vol. 9 No. 1 (2025): 6 original research articles, were authored/co-authored by 16 authors from 1 co Vol. 8 No. 2 (2024): 8 original research articles were authored/co-authored by 29 authors from 1 cou Vol. 8 No. 1 (2024): 8 original research articles were authored/co-authored by 29 authors from 1 cou Vol 8, No 1 (2024): May 2024 inpress publication Vol 7, No 2 (2023): page 205 - 353 Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co Vol. 7 No. 1 (2023): 14 original research articles were authored/co-authored by 41 authors from 1 co Vol 7, No 1 (2023): page 01 - 204 Vol 7 (2023) Vol 6, No 2 (2022): page 177- 308 Vol. 6 No. 2 (2022): 10 original research articles were authored/co-authored by 41 authors from 3 co Vol. 6 No. 1 (2022): 10 original research articles were authored/co-authored by 40 authors from 4 co Vol 6, No 1 (2022): page 01 - 176 Vol 6, No 2 (2022): November 2022 IN PRESS Vol 5, No 2 (2021): page 75 - 217 Vol 5, No 1 (2021): page 01 - 74 Vol 4, No 2 (2020): page 84 - 168 Vol 4, No 1 (2020): page 84 - 95 Vol 3, No 2 (2019): page 94 - 173 Vol 3, No 1 (2019): page 01 - 93 Vol 2, No 2 (2018): page 106 - 205 Vol 2, No 1 (2018): page 03 - 103 Vol 2, No 2 (2018): November 2018 (in press) Vol 2, No 1 (2018): page : 03-95 Vol 1, No 2 (2017): page 94 - 216 Vol 1, No 2 (2017): page 75 - 208 Vol 1, No 1 (2017): page 01 - 93 Vol 1, No 1 (2017): Page 1-74 More Issue