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JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)
Published by Universitas Sam Ratulangi
ISSN : 23563966     EISSN : 26212331     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 688 Documents
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FAKTOR KEBERHASILAN START-UP DI MAKASSAR Aras, Rezty Amalia; Sucipto, Kiki Resky Ramdhani; Sari, Emmy Puspita
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36757

Abstract

Perkembangan teknologi yang sangat cepat berdampak pada pertumbuhan ekonomi, berbagai macam bisnis rintisan atau seringkali disebut dengan start-up khususnya di bidang teknologi. Start-up adalah model bisnis baru yang menciptakan ekonomi nilai-nilai dan jalur karir bagi generasi muda, khususnya yang tertarik pada inovasi dan teknologi dan melihat peluang bisnis di peneliti start-up teknologi di bidang start-up. Menurut catatan situs forbes.com 90% start-up yang diciptakan di dunia gagal. Banyak alasan mengapa start-up gagal, diantaranya salah memprediksi kebutuhan pasar, konflik internal, kehabisan dana dan ketidakharmonisan tim serta pola perusahaan yang buruk. Oleh karena itu, diperlukan analisis strategi bisnis e-commerce Perusahaan Start-up Digital di Makassar. Tujuan penelitian ini adalah untuk menganalisis strategi bisnis e-commerce perusahaan start-up digital di Makassar. Penelitian ini merupakan penelitian kualitatif yang dilaksanakan di Makassar Provinsi Sulawesi Selatan dengan tujuan untuk mengetahui faktor keberhasilan start-up yang berada di Makassar. Subjek dari penelitian ini adalah para CEO atau orang yang memiliki peran inti dalam start-up. Pengumpulan data dilakukan untuk memperoleh informasi yang dibutuhkan dalam rangka mencapai tujuan penelitian. Pengumpulan data dilakukan dengan wawancara mendalam (indephth interview), dengan mewawancarai CEO atau orang yang memiliki peran inti dalam start-up. Faktor keberhasilan start-up di Makassar seperti Digides, Clean up, Octopus, Mall Sampah dan Helper yang paling mempengaruhi adalah penentuan tim, ide yang cemerlang, timing yang tepat, model bisnis dan kemudian funding juga menjadi faktor pendukung sebuah start-up.
PENGARUH SAP DAN SPI TERHADAP KUALITAS LAPORAN KEUANGAN DENGAN REFOCUSINGDAN REALOKASI ANGGARAN SEBAGAI PEMODERASI Ihyani, Layali; Handajani, Lilik; Pituringsih, Endar
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36653

Abstract

ABSTRACTThis study aims to analyze the effect of government accounting standards (SAP) and internal control systems (SPI) on the quality of regional financial reports by refocusing and reallocating budgets as moderators. The population of this research are employees in the accounting department at 43 regional apparatus organizations (OPD) of the West Lombok Regency Government. The data analysis tool uses an interaction test. The results of the study state that partially, SAP and SPI have a significant positive effect on the quality of financial reports. Then, refocusing does not strengthen the influence of SAP and SPI on the quality of financial reports. Furthermore, budget reallocation strengthens the influence of SAP on the quality of financial reports. However, budget reallocation does not strengthen the influence of SPI on the quality of financial reports. The implication of this research is that the variables in this study can be considered by the compilers of financial statements in improving the quality of the reports produced. In addition, the implications of this research can also be used as material for consideration of improving the applicable regulations related to the policy of refocusing and reallocating the budget so that needs that are considered less urgent can be refocused so that the two policies can help prepare financial statements to implement adequate SAP and SPI. Keywords: Government Accounting Standards, Internal Control Systems, Refocusing, Reallocating the Budget, The Quality of Financial Reports
Brand Equity, Brand Image Terhadap Customer Value Pada Lembaga Kursus Dan Pelatihan Iradawaty, Sofiah Nur; Airlangga, Ichwan Bagus
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36200

Abstract

Courses and Training Institutions (LKP) need to develop themselves to the market so that they are able to survive in the face of increasingly high competitors due to the technological revolution and can still help the government provide solutions to social problems in the community through areas of expertise of interest and conduct competency tests or certification of abilities. of this study is to determine whether brand equity, brand image affect the customer value of LKP both partially and simultaneously. The approach used in this study is descriptive research through sample data with the Isaac and Michael approach and obtained a total sample of 133 people. The results of the study indicate that brand equity has no effect on customer value and brand image. Simultaneously, brand equity and brand image have a significant influence on customer value. The conclusion of this study is that the main problem in LKP is in the brand equity variable in dealing with its competitors and responding to existing market competition
Penggunaan Metode Structural Equation Modeling (SEM) Pada Pengaruh Kemampuan Kerja dan Motivasi Terhadap Kinerja Karyawan serta dampaknya Terhadap Kualitas Layanan Administrasi Pendidikan di Fakultas Ekonomi dan Bisnis Universitas Bina Insan Surajiyo, Surajiyo; Nasruddin, Nasruddin; Fanira, Nosi; Paleni, Herman
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36015

Abstract

This study aims to obtain results about the effect of work ability on employee performance, motivation on employee performance, work ability on service quality, motivation on service quality, work ability on service quality through performance, and motivation on service quality through performance in the Undergraduate Education Program. (S1) Faculty of Economics and Business Management and Accounting Study Program, with a total population of students who are active in the Even Semester of the Academic Year 2020/2021 as many as 1148 students. The number of samples taken using the Slovin formula and an error rate of 5% (0.05), obtained a sample of 297 students. The distribution of the questionnaires was carried out offline and online (google form).Stages of research by conducting observations, grouping observational data, searching references/literatures, making frameworks and hypotheses, determining data collection techniques, making research instruments or questionnaires, distributing questionnaires both offline and online (google form), analyzing data using the Structural Equation Modeling (SEM) with a computer tool Lisrel 8.70 program. The steps of Structural Equation Modeling (SEM) carried out by Confirmatory Factor Analysis (CFA), model identification, and Modification of the Model as well as the Goodness of Fit Index.The results showed that the coefficient of the effect of work ability on performance was 0.68, and the t-count value was 7.91. Because the value of t arithmetic is 7.91 > 1.96, then work ability has a significant effect on employee performance. Thus, it can be interpreted that the higher the work ability, the higher the employee's performance. The value of the coefficient of the influence of motivation on performance is 0.20, and the t value is 2.87. Because the t value is 2.87 > 1.96, motivation has a significant effect on employee performance. Thus, it can be interpreted that the higher the motivation, the higher the employee's performance. The coefficient value of the effect of work ability on service quality is 0.82, and the t-count value is 8.62. Because the value of t count is 8.62 > 1.96, the work ability has a significant effect on service quality. Thus, it can be interpreted that the higher the work ability, the higher the service quality. The value of the coefficient of the influence of motivation on service quality is 0.16, and the t-count value is 2.45. Because the value of t count is 2.45 > 1.96, then the effect of motivation on service quality is significant. Thus, it can be interpreted that the higher the motivation, the higher the service quality. The coefficient value of the effect of performance on service quality is 0.46, and the t-count value is 5.72. Because the t value is 5.72 > 1.96, the direct effect of performance on service quality is significant. Thus, it can be interpreted that the higher the performance, the higher the service quality. The value of the coefficient of the effect of work ability on service quality through performance can be seen from the magnitude of the indirect effect of work ability on service quality through performance of 0.32 with a t value of 8.62 > 1.96. This shows that motivation is able to be a mediating variable by 32% for the relationship between work ability and service quality. While the value of the coefficient of the influence of motivation on service quality through performance can be seen from the magnitude of the indirect effect of motivation on service quality through performance of 0.08 with a t value of 2.45 > 1.96. This shows that performance is able to be a mediating variable of 8% for the relationship between motivation and service quality Keywords: Work Ability, Motivation, Performance, Service Quality
ANALISA ATRIBUT PUSAT PERBELANJAAN PARIS VAN JAVA BANDUNG TERHADAP KETERLIBATAN PENGUNJUNG PUSAT PERBELANJAAN PARIS VAN JAVA BANDUNG Nursalin, Kezia Kurniawati; Kristiawan, Allen; Gunawan, Ika; Honggana, Henwinner
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36789

Abstract

Abstract :   The development of shopping centers in the city of Bandung is inseparable from the demographic conditions found in the city of Bandung. The role of the shopping environment is believed to have a very strong influence in creating consumptive buying behavior and increasing the number of visits by visitors.The affective and cognitive aspects of visitors can be built by creating a pleasant shopping center atmosphere, thereby encouraging positive visitor behavior. Solomon (2010) in Tanjungsari et al. (2016) stated that a person's mood or psychological state at any given moment will have a large impact on what to buy or how to judge something.This study discusses the analysis of the attributes of the Paris Van Java Bandung shopping center on the involvement of visitors to the Paris Van Java Bandung shopping center. Questionnaires were conducted on 404 respondents. The data processing method used in this research is multiple regression. The results of the study explain that the attributes of shopping centers have an effect of 10% on the involvement of shopping center visitors. Of the 7 aspects of shopping center attributes, only the design aspect has a partial effect on direct visitor involvement.  Abstrak :   Pembangunan pusat perbelanjaan di Kota Bandung tidak terlepas dari kondisi demografi yang terdapat pada Kota Bandung.Peranan lingkungan berbelanja diyakini berpengaruh sangat kuat dalam menciptakan perilaku pembelian yang konsumtif dan meningkatkan jumlah kunjungan para pengunjung.Aspek afeksi dan kognisi pengunjung dapat dibangun dengan menciptakan atmosfir pusat perbelanjaan yang menyenangkan, sehingga mendorong terjadinya perilaku pengunjung yang positif. Solomon (2010) dalam Tanjungsari dkk. (2016) menyatakan bahwa suasana hati seseorang atau keadaan psikologis pada saat tertentu akan memiliki dampak yang besar mengenai apa dibeli atau bagaimana menilai sesuatu.Penelitian ini membahas analisa atribut pusat perbelanjaan Paris Van Java Bandung terhadap keterlibatan pengunjung pusat perbelanjaan Paris Van Java Bandung. Kuesioner dilakukan terhadap 404 responden. Metode pengolahan data yang digunakan dalam penelitian ini adalah regresi berganda. Hasil penelitian menjelaskan bahwa atribut pusat perbelanjaan berpengaruh sebesar 10% terhadap keterlibatan pengunjung pusat perbelanjaan. Dari 7 aspek atribut pusat perbelanjaan, hanya aspek Desain yang berpengaruh parsial terhadap keterlibatan pengunjung secara langsung.
Model Promosi Marketplace Berbasis Artificial Inteligence (AI) di Indonesia. Fatihah, Dian Candra; Saidah, Iis Saidah
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.35908

Abstract

Abstrak Artificial Inteligensi (AI) atau kecerdasan buatan manusia  saat ini sangat berkembang pesat. Apalagi di masa pandemi Covid 19 ini, dimana aktivitas dan pergerakan manusia dalam melakukan interaksi secara langsung mengalami keterbatasan. Artifial Inteligensi sangat membantu dalam peningkatan efektivitas dan efisiensi operasional sebuah perusahaan. Penggunaan AI sudah banyak diimplementasikan pada berbagai sektor, terutama sektor perdagangan yang berbasis digital  atau marketplace karena sangat membantu promosi yang dilakukan dalam meningkatkan penjualan. Perkembangan marketplace menggunakan teknologi yang berbasis artificial inteligence semakin beragam. Untuk memenangkan persaingan bisnis, maka strategi promosi sangat diperlukan dan merupakan salah satu aspek yang sangat penting dalam mencapai tujuan. Seperti dilakukan salah satu marketplace di Indonesia yaitu Tokopedia yang merupakan marketplace dengan pertumbuhan sangat pesat dibanding marketplace lainnya. Hasil penelitian ini dilakukan secara kualitatif dengan paradigma kontruksi serta analisis studi kasus. Teknik pengumpulan data penelitian dengan cara melalukan wawancara mendalam, observasi non participant dan analisis dokumen yang berasal dari data internal dan juga data eksternal. Hasil penelitian menunjukkan adanya peningkatan pembelian yang cukup signifikan melalui promosi yang dilakukan berbasis AI melalui model promosi deep learning. Permasalahan yang dihadapi adalah implementasi AI akan kurang maksimal jika tidak diperhatikan dengan detail dan sangat tergantung pada data yang diinput oleh programmer (terbatas pada suatu program). Saran yang diberikan adalah agar secara berkala diadakan pendidikan dan pelatihan khusus untuk meningkatkan kompetensi dan keterampilan tenaga IT sehingga dapat selalu mengikuti perkembangan zaman.Katakunci: Strategi Promosi, Marketplace, Artificial Intelligence Abstract Artificial Intelligence (AI) or human artificial intelligence is currently growing rapidly. Especially during the Covid-19 pandemic, where human activities and movements in direct interaction are experiencing limitations. Artificial Intelligence is very helpful in increasing the effectiveness and efficiency of a company operational. The use of AI has been widely implemented in various sectors, especially in the digital-based trade sector or marketplace because it really helps promotions carried out in increasing sales. The development of the marketplace using artificial intelligence-based technology is increasingly diversely. To win the business competition, a promotion strategy is needed and is one of the most important aspects in achieving goals. As one of the marketplaces has been doing it in Indonesia, namely Tokopedia, which is a marketplace is growing rapidly compared with other marketplaces. The result of this study was carried out qualitatively with the construction paradigm and case study analysis. The technique of collecting research data is by conducting in-depth interviews, non-participant observations and document analysis derived both from internal data and external data. The results showed that there was a significant increase in purchases through AI-based promotions through deep learning promotion model. The problem which is faced is that the implementation of AI will be less than optimal if it is not considered in detail and depends on the data inputted by the programmer (limited to a program). The suggestion given is to periodically hold special education and training to improve the competence and skills of IT staff so that they can always keep up with the age. Keywords : Strategy Promotion, Marketplace, Artificial Intelligence 
Pembelajaran dari Kaizen Event di Masa Pandemi Covid 19: Studi Kasus pada Toyota Kalla, Indonesia Pada, Andi Tenri; Malik, Anhar Januar; Amelia, Lilis Hajra
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36021

Abstract

The Covid-19 pandemic has brought companies to a situation full of uncertainty. Companies that want to survive must be able to adapt quickly. The trick is to ensure quality control and business effectiveness run well as an effort to maintain business in the midst of industrial turbulence. Identification of critical business processes or systems, determining the person in charge of each business process, identifying essential functions that support business processes and conducting ongoing assessments must be the focus of the company's attention. This study aims to describe the five keys to the success of the Kaizen Event, namely management policies and concerns, education and training, internal processes, assessments and awards in the implementation of the Toyota Kalla-Indonesia Kaizen Event Improvement Program during the COVID-19 pandemic 2020-2021. This study uses an interpretive paradigm and a qualitative approach. Collecting data through document search, observation and interviews. The results show that Toyota Kalla's ability to encourage improvement in employees through Kaizen Events during the 2020-2021 Covid-19 pandemic is supported by the implementation of the five keys to success in Kaizen according to the Omoush et al (2020) model. In addition, the Kaizen Event at Toyota Kalla is also effective as a model for quality control and business effectiveness.Keywords:  Kaizen, quality, efectivity, covid 19 pandemic, toyota kalla Pandemi Covid-19 membawa perusahaan pada situasi yang penuh ketidakpastian. Perusahaan yang ingin bertahan harus bisa beradaptasi dengan cepat. Caranya, memastikan kendali mutu dan efektifitas bisnis berjalan dengan baik sebagai upaya mempertahankan bisnis di tengah turbulensi industri. Identifikasi proses bisnis atau sistem yang kritikal, menetapkan penanggung jawab dari setiap proses bisnis, identifikasi fungsi esensial yang menunjang proses bisnis serta melakukan penilaian secara berkelanjutan harus menjadi titik berat perhatian perusahaan. Penelitian ini bertujuan untuk mendeskripsikan lima kunci kesuksesan Kaizen Event yaitu kebijakan dan kepedulian manajemen, pendidikan dan pelatihan, proses internal, penilaian dan penghargaan pada pelaksanaan Program Improvement Kaizen Event Toyota Kalla-Indonesia di masa pandemi Covid 19 2020-2021.  Penelitian ini menggunakan paradigma interpretative dan pendekatan kualitatif. Pengambilan data melalui penelusuran dokumen, observasi dan wawancara. Hasil penelitian menunjukkan bahwa kemampuan Toyota Kalla dalam mendorong improvement pada karyawan melalui Kaizen Event di masa pandemi Covid 19 2020-2021 didukung adanya penerapan lima kunci sukses dalam Kaizen menurut model Omoush et al (2020). Di samping itu, Kaizen Event di Toyota Kalla juga efektif sebagai model kendali mutu dan efiktivitas bisnis.Kata Kunci: Kaizen, mutu, efektivitas, pandemi covid 19, toyota kalla
Overconfidence dan Representativeness Bias Dalam Personal Finance Studi Kasus Pada Pembelian Luxury Products Ruslim, Ninik Indrawati
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.35162

Abstract

Abstract: Personal Finance is needed to manage and gain the maximun benefit from the money through investment. However, the current trends have brought changes in one’s consumption behavior to be irrational. This research was conducted to investigate the purpose of someone buys a luxury products. The research was conducted using qualitative methods. Data were obtained from interviews and observations. Our results showed that the quality and functionality of luxury products were not the primary reason for purchasing but rather a psychological factor. Many reasons for purchasing luxury products were influenced by bias. Lifestyle, identity, social status are the triggers, how they want to be more repected or just to follow the trends, even to expect an over reaction from other people who see their appearance. It is not easy to determine rational reasons for purchasing luxury products. People who love luxury products take advantage by making it an alternative investment rather than just a lifestyle. The lifestyle should be no longer misleading when the they knows how to make it as well as a benefit. Abstrak: Personal Finance diperlukan untuk mengelola dan mendapatkan keuntungan maksimal dari uang melalui investasi. Namun, tren saat ini telah membawa perubahan perilaku konsumsi seseorang menjadi tidak rasional. Penelitian ini dilakukan untuk mengetahui tujuan seseorang membeli produk mewah. Penelitian ini dilakukan dengan menggunakan metode kualitatif. Data diperoleh dari wawancara dan observasi. Hasil kami menunjukkan bahwa kualitas dan fungsionalitas produk mewah bukanlah alasan utama untuk membeli melainkan faktor psikologis. Banyak alasan untuk membeli produk mewah dipengaruhi oleh bias. Gaya hidup, identitas, status sosial menjadi pemicu, bagaimana mereka ingin lebih dihormati atau hanya mengikuti tren, bahkan mengharapkan reaksi berlebihan dari orang lain yang melihat penampilannya. Tidak mudah menentukan alasan rasional untuk membeli produk mewah. Orang yang menyukai produk mewah memanfaatkannya dengan menjadikannya sebagai alternatif investasi bukan hanya sekedar gaya hidup. Gaya hidup seharusnya tidak lagi menyesatkan ketika mereka tahu cara membuatnya dan juga manfaatnya.
Memaknai Intensi Kewirausahaan: Studi pada Mahasiswi di Kota Makassar Yahya, Andi Fauziah; Pada, Andi Tenri; Syukri, Tasya Atika
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36825

Abstract

Globally, women entrepreneurs’ involvement has a very important role in supporting economic growth in many developing countries. This role has been seen in efforts to utilize women's productive time, strengthening discourse on gender equality in society and various interventions carried out to reduce poverty. Thus, analysis of women entrepreneurial tendencies is exceedingly useful for developing entrepreneurship policies and understanding countries’ potential to grow, compete and even collaborate. However, every effort to strengthen capacity in the midst of gender sensitivity in society is certainly not an easy task. The purpose of this study is to examine the entrepreneurial intention/tendency of female students in Makassar. The literature search showed that the opportunity to build entrepreneurial awareness among the younger generation can be started from universities in which the students become one of the bases. The research was conducted using a quantitative descriptive approach. The location of the research was carried out at a number of universities in Makassar. Purposive sampling technique was chosen as the method of determining respondents. The results showed that entrepreneurship education did not significantly affect the entrepreneurial intentions of female students, while personality and contextual factors showed a significant influence on female students' entrepreneurial intentions.Keywords: entrepreneurship intention; female student; makassar, genderSecara global, keterlibatan wirausaha perempuan memiliki peran yang sangat penting dalam mendukung pertumbuhan ekonomi di negara-negara berkembang. Peran tersebut nampak pada upaya mengembangkan waktu produktif perempuan, penguatan wacana kesetaraan gender di masyarakat dan berbagai intervensi yang dilakukan untuk mengurangi angka kemiskinan. Sehingga, analisis terkait kecenderungan wirausaha pada perempuan sangat bermanfaat untuk membangun kebijakan kewirausahaan dan memahami potensi suatu negara untuk tumbuh dan berkompetisi maupun berkolaborasi. Namun, setiap upaya penguatan kapasistas ditengah sensitivitas gender di tengah masyarakat tentu tidak mudah. Tujuan dari penelitian ini untuk meneliti intensi/kecenderungan wirausaha mahasiswa perempuan di Kota Makassar. Penelusuran literatur menunjukkan bahwa peluang untuk membangun kesadaran wirausaha di kalangan generasi muda dapat dimulai dari Perguruan Tinggi dimana mahasiswa merupakan salah satu basisnya. Penelitian dilakukan dengan metode pendekatan deskriptif kuantitatif. Lokasi penelitian dilakukan pada sejumlah perguruan tinggi di Kota Makassar. Teknik purposive sampling dipilih sebagai metode penetapan responden. Hasil penelitian menunjukkan bahwa pendidikan kewirausahaan tidak signifikan berpengaruh pada intensi kewirausahaan pada mahasiswi sedangkan faktor kepribadian dan faktor kontekstual memperlihatkan pengaruh yang signifikan terhadap intensi kewirausahaan mahasiswi.  Kata Kunci : intensi kewirausahaan; mahasiswi; makassar; gender
I HAVE CHOSEN YOU AMONG THE OTHERS!: THE IMPACT OF LEADER-MEMBER EXCHANGE, PERCEIVED SUPERVISOR SUPPORT AND ORGRANIZATIONAL CITIZENSHIP BEHAVIOR IN ENHANCING SUBORDINATES’ PERFORMANCE IN HOSPITALITY INDUSTRY Adityaji, Rizki; Kartika, Endo Wijaya; Oktavio, Adrie
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i3.36102

Abstract

Abstract: Covid-19 pandemic, which has occured for more than a year has had a bad impact on companies in Indonesia. This kind of condition urges superiors from the hospitality industry to immediately take some strategic steps to save their companies in order to survive. In such a situation, superiors are forced to select subordinates who should be retained or have to be released to reduce companies’ burden. For subordinates who are still retained by their superiors, it is due to good judgment from the superior so that these subordinates are still considered worthy enough of being retained and it is also hoped that the superior’s decision is correct by ensuring that these subordinates could show better working results. This study is conducted to add an empirical contribution to examine the role of LMX on PSS and OCB in improving subordinates’ performance, specifically in Indonesian context during Covid-19 pandemic. The data is collected from 264 respondents who work in the hospitality industry in East Java and Bali provinces, Indonesia. The results show that LMX has a positive and significant effect on OCB; LMX has a positive and significant effect on PSS; and PSS has a positive and significant effect on OCB; and finally OCB has a positive and significant effect on subordinates’ performance.Keywords: Leader-Member Exchange; Perceived Supervisor Support; Organizational Citizenship Behavior; Subordinates’ Performance; Hospitality Industry Abstrak: Pandemi Covid-19 yang terjadi lebih dari setahun membawa dampak buruk bagi perusahaan-perusahaan di Indonesia. Kondisi semacam ini mendesak para pimpinan dari industri perhotelan untuk segera mengambil beberapa langkah strategis untuk menyelamatkan perusahaannya agar tetap bertahan. Dalam situasi seperti itu, atasan terpaksa memilih bawahan yang harus dipertahankan atau harus dilepaskan untuk mengurangi beban perusahaan. Bagi bawahan yang masih dipertahankan oleh atasannya, hal ini dilatarbelakangi oleh penilaian yang baik dari atasan sehingga bawahan tersebut masih dianggap cukup layak untuk dipertahankan dan juga diharapkan keputusan atasan tersebut tepat dengan memastikan bahwa bawahan tersebut dapat menunjukkan kinerja yang lebih baik. Penelitian ini dilakukan untuk menambah kontribusi empiris untuk mengkaji peran pertukaran pemimpin-anggota pada perilaku kewarganegaran organisasi dalam meningkatkan kinerja bawahan, khususnya dalam konteks Indonesia di masa pandemi Covid-19. Data dikumpulkan dari 264 responden yang bekerja di industri perhotelan di provinsi Jawa Timur dan Bali, Indonesia. Hasil penelitian menunjukkan bahwa pertukaran pemimpin-anggota berpengaruh positif dan signifikan terhadap perilaku kewarganegaran organisasi; serta perilaku kewarganegaran organisasi juga berpengaruh positif dan signifikan terhadap kinerja bawahan.Kata kunci: Leader-member Exchange; Perceived Supervisor Support; Organizational Citizenship Behavior; Kinerja Bawahan; Industri Perhotelan

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