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INDONESIA
JOURNAL OF APPLIED BUSINESS ADMINISTRATION
Published by Politeknik Negeri Batam
ISSN : -     EISSN : 25489909     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Journal of Applied Business Administration (JABA) is a journal published by Study Program of Applied Business Administration, Politeknik Negeri Batam. The journal is predominantly devoted to applied business administration with special focus on industries problem solving. JABA publish quality articles based on empirical research, theoretical and practical articles. The JABA is issued 2 times a year in electronic form. The electronic pdf version is accessible on the internet free of charge. We encourage all interested contributors to submit their work for consideration.
Arjuna Subject : -
Articles 19 Documents
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Search results for , issue "Vol 9 No 1 (2025): Journal of Applied Business Administration" : 19 Documents clear
The Impact of Work Stress and Job Burnout on Turnover Intention among Indonesia-China Integrated Industrial Employees Yuliana, Lingga; Azmy, Ahmad; Nurwardana, Johan Ramadhan; Perkasa, Didin Hikmah; Alfian, Rendi; Aisah, Nur; Putra, Muhammad Farrel Risyawal
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8108

Abstract

This research aims to analyze the impact of work stress and job burnout on Turnover Intention in companies located in the Indonesia-China Integrated Industrial Zone. A quantitative research method is used. Purposive sampling was a sampling technique involving 107 respondents. Data sources come from primary and secondary data. Primary data is distributed in the form of a questionnaire via Google Forms as an intermediary. Meanwhile, secondary data comes from internal case study companies. Closed statements were submitted in this study, and a Likert scale was used to indicate strongly disagree, disagree, agree, and strongly agree. Partial Least Square is a technique for data analysis using Smart PLS version 4.1.0.0 as a data processing tool. the first hypothesis indicates a relationship between work stress and turnover intention. Turnover intention and job burnout are unaffected by each other, as the second hypothesis demonstrates. Workers need to be able to handle a lot of work. This is due to work culture factors applied by Chinese migrant workers. Where workers are accustomed to uncertain work situations and work under pressure.
Optimizing Supply Chain Performance: A Performance Prism Analysis of Goods Receipt in Semiconductor Manufacturing Simanjuntak, Shalini; Devano, Alrido Martha
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8341

Abstract

This study analyzes the goods receipt process performance at a semiconductor manufacturing company facing issues with process failures and inaccurate goods handovers, resulting in significant losses. Also, the company has never applied a comprehensive and structured performance measurement method to the goods receipt process. Using Performance Prism and Analytical Hierarchy Process (AHP) methods, 23 Key Performance Indicators (KPIs) were identified from three stakeholder groups: internal customers, receiving staff, and suppliers, categorized into five Performance Prism perspectives. Data collected through interviews was analyzed using Objective Matrix (OMAX) and Traffic Light System (TLS). Results show the current goods receipt process performance is in the yellow category, with a value of 3.66 and a score of 6, indicating adequate but improvable performance. The semiconductor manufacturing company needs to focus on enhancing KPIs in the yellow and red categories to achieve optimal performance. Recommendations include conducting periodic evaluations and improving communication systems between stakeholders to address these performance issues and minimize losses.
Analysis of Internet Service Provider Selection Using the Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) Methods Hati, Shinta Wahyu; Rahayu, Yunita
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8414

Abstract

Currently, the need for an internet connection is increasing due to the human need for information and communication that can be obtained through the internet. A decision support system with criteria is needed to solve the challenge of choosing an internet package with many components or criteria that must be evaluated. Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) are two multi-criteria decision support system techniques, but they use different measurement techniques. This research aims to identify the best Internet Service Provider by applying the Simple Additive Weight (SAW) and Analytic Hierarchy Process (AHP) techniques. The objects used in this research are the providers Indihome, Biznet, and Solnet. The weight of each criterion is determined using the AHP technique, and the best suppliers are ranked using the SAW approach. The sampling technique used in this research was Purposive Sampling. In this study, the ranking results of 100 respondents showed that the ranking for the AHP method was 60% and for the SAW method was 92%. Thus, global calculations using the AHP and SAW methods were obtained for the best alternative ISP, namely Indihome.
Analysis of Criteria for Supplier Selection of Soybean Raw Materials Using the Analytical Hierarchy Process (AHP) Method at Sagala Tofu and Tempeh MSMEs Manurung, Liony Apriyanti; Harlan, Fandy Bestario
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8579

Abstract

Sagala Tofu and Tempeh MSMEs face challenges in selecting soybean suppliers due to inconsistencies in price, quality, and delivery reliability, which impact production and market demand fulfillment. Sagala Tofu and Tempe MSME is one of the MSMEs that requires 100–150 kg of soybeans daily. This research aims to help Sagala Tofu and Tempe MSME identify the correct standards (priority criteria/sub-criteria) for making decisions regarding soybean raw materials and to determine the best soybean supplier. The research method used is the Analytical Hierarchy Process (AHP). The results show that the priority criterion is quality (0.469), followed by price (0.230), quantity accuracy (0.159), delivery (0.102), and customer care (0.038). Based on these supplier selection criteria, supplier X was rated the best, with a score of 0.420, followed by supplier Z (0.340) and supplier Y (0.240).
Development of a Performance Model for SMEs to Go International in Aceh Barat Regency to Strengthen the Coastal Economy Shifa, Mutiara; Hidayat, Muhammad Rahmat; Rusdi, Rusdi; Husen, Tamitha Intassar
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8662

Abstract

This study examines the relationships between export orientation, social capital, strategic competitiveness, and export performance within the context of firms operating in international markets. Utilizing a theoretical framework based on the Resource-Based View (RBV) and Cadogan's epistemology, the research explores the role of social capital as an intangible resource that can enhance export performance and the contribution of export orientation as a driver of strategic competitiveness. The analysis results reveal a significant impact of export orientation on strategic competitiveness (P-Value 0.000), yet it does not demonstrate a direct significant effect on export performance (P-Value 0.139). Conversely, social capital has a highly significant impact on export performance (P-Value 0.000) and export orientation (P-Value 0.000), but it does not significantly influence strategic competitiveness (P-Value 0.249). Furthermore, strategic competitiveness significantly affects export performance (P-Value 0.000). These findings suggest that while both export orientation and social capital play vital roles in enhancing export performance, firms must develop robust strategic competitiveness to achieve success in the global market. This research provides insights into the importance of integrating social resources, export orientation, and competitive strategies to achieve optimal export performance.
Brand Credibility and Brand Reputation on Brand Performance Poetry, Keyka; Ardiani, Nadia Rizky; Yuliana, Lingga
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.9078

Abstract

With regard to the Wardah brand, this study intends to examine how brand credibility and reputation affect brand performance. In this work, quantitative research methodologies are applied. Purposive sampling is used in the sampling method. This survey included 201 respondents in total. Respondents are Indonesian-born women between the ages of 17 and 55 who use skincare and makeup items under the Wardah brand. Through the use of Google Forms, the data source distributes questionnaires that collect primary data. In this study, closed questions with response options of strongly disagree, disagree, agree, and strongly agree were employed on a Likert scale. Version 4.1.0.0 of the SmartPLS tool is used in the partial least squares data analysis method. According to the study's findings, there is a relationship between brand performance and credibility. A relationship between brand reputation and brand performance is evident from the second hypothesis
Psychological Drivers of Consumer Boycott: Understanding Emotional and Social Identity Influences in Batam Ulfah, Mutia; Sabrina, Nova; Putri, Ancala Laras
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.9152

Abstract

Consumer boycotts have become an increasingly significant form of consumer activism, driven by ethical, political, and social concerns. This study explores the psychological motivations behind boycott participation in Batam, focusing on emotional triggers, social identity influences, and perceived effectiveness. Using a qualitative approach, data were collected through in-depth interviews and focus group discussions with 30 respondents from Generation X, Y, and Z. Thematic analysis was conducted manually, highlighting key motivations such as moral responsibility, peer influence, and digital activism. The findings reveal that Gen Z engages in boycotts as an expression of online activism, Gen Y is driven by ethical consumption, and Gen X remains skeptical and pragmatic. This research contributes to the literature on consumer activism, ethical consumption, and social identity theory, offering insights for businesses, policymakers, and advocacy groups on how to navigate boycott movements and maintain consumer trust.
An Analysis of the Relationship between Job Autonomy, Feedback, and Empowering Leadership on Innovative Work Behavior: The Role of Resilience as a Mediating Factor Yani, Yunita Risma; Hidayat, Hajan
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.9177

Abstract

This research examines the relationship between job autonomy, feedback, empowering leadership, and innovative work behavior, with resilience as a mediator. Job autonomy refers to employees' freedom in performing tasks, while feedback provides performance-related information. Empowering leadership encourages employees to take initiative and make independent decisions. A quantitative approach was used, and data was collected through questionnaires from employees with over one year of experience in manufacturing and shipyard companies in Batam. Structural Equation Modeling (SEM) analyzed direct and mediating relationships. Findings indicate that job autonomy and feedback significantly enhance innovative work behavior while empowering leadership has a positive but insignificant effect. Resilience mediates these relationships, meaning employees with autonomy, constructive feedback, and empowering leaders are more innovative, especially if they have high resilience. This study offers practical insights for organizations to foster innovation by enhancing job autonomy, providing effective feedback, implementing empowering leadership, and strengthening employee resilience programs.
Analysis of Marketing Stimuli Factors in Purchasing Decisions for Fast Fashion Items Among Generation Z in Batam Puspitasari, Ayu; Dwinurcandra, Winda Kawa; Efionita, Yolanda
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.9178

Abstract

This study aims to analyze the marketing stimuli factors that influence the purchasing decisions of Generation Z in Batam City regarding fast fashion items. The research adopts a quantitative approach, utilizing factor analysis as the primary analytical method. Within the study, 19 variables were initially examined and subsequently reduced to several factors. The analysis revealed four key factors that drive purchasing decisions for fast fashion items among Generation Z in Batam City: Attractive Service, Marketing Excellence and Competitive Design, Value for Money, and Shopping Experience. The Attractive Service factor emerged as the most dominant, accounting for 24.192% of the variance in this study. This finding underscores the critical role of service quality in influencing consumer decisions in the competitive fast fashion industry. Brands should strengthen their digital presence through engaging social media content, and ensure up-to-date product designs to align with Generation Z’s preferences for developing competitive strategies. Additionally, improving the shopping experience through accessible store locations, strengthening brand reputation, and creating an inviting store atmosphere, can further attract and retain Generation Z consumers in Batam’s competitive market.
Development Strategy of MSMEs Convection Based on Islamic Economic Perspective : Case Study of Kembar Seragam Sekolah Convection Business Mufti, Muhammad Ikhsan; Daulay, Aqwa Naser; Harahap, Rahmat Daim
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.9195

Abstract

This study aims to analyze the development strategy of Micro, Small, and Medium Enterprises (MSMEs) in convection based on the perspective of Islamic economics. This perspective emphasizes public welfare as a strategic foundation for creating sustainable growth. This research method uses a qualitative method with a case study approach. Data were obtained through in-depth interviews with MSME actors and related parties, direct observation, and document analysis. Data analysis was carried out using the SWOT (Strengths, Weaknesses, Opportunities, Threats) framework to evaluate internal and external factors that affect MSMEs in convection. The results of the study indicate that although MSMEs face various challenges, such as limited capital and marketing, there are great opportunities to grow through the use of digital technology and innovative marketing strategies. Based on the SWOT analysis, the recommended strategies include strengthening product competitiveness, improving managerial skills, and expanding the market through digital platforms. By integrating the principles of Islamic economics, this strategy is not only oriented towards economic growth but also towards the welfare of the wider community. Based on the results of the IFAS and EFAS analysis, the position of the convection MSMEs is in Quadrant I (Strengths-Opportunities) in the SWOT matrix. This quadrant shows that the convection MSMEs has internal strengths that can be utilized to take external opportunities. This position provides direction for implementing the SO Strategy (Maxi-Maxi Strategy). The results of the analysis show that convection MSMEs have great potential to develop, especially through digital technology-based strategies and collaboration with local communities.

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