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Journal of Education, Humaniora and Social Sciences (JEHSS)
Published by Mahesa Research Center
ISSN : -     EISSN : 26223740     DOI : https://doi.org/10.34007/jehss
Core Subject : Health, Social,
Journal of Education, Humaniora and Social Sciences (JEHSS), publish by Mahesa Research Center, for sources of information and communication for academics and observers about science and methodology. Published papers are the results of research, reflection, and actual critical studies with respect to the themes of social and humaniora: Philosophy, Law, History, Linguistics, Literature, Art, Psychology, Anthropology, Siciology, Cultural Studies, Ecology, Economics, Geography, Education, Social Politics, Governance, Public Administration and Communication. All papers are double blind peer-reviewed and published published in August, November, February and May.
Articles 1,297 Documents
Pelatihan Self Efficacy Untuk Meningkatkan Readiness for Change pada Teknisi di PT “X” Bandung Permadi, Azalia Cindy; Savitri, Jane; Kuntari, Indah Soca
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1071.125 KB) | DOI: 10.34007/jehss.v5i2.1353

Abstract

This research is aimed at investigating the impact of the Self-Efficacy Training to Improve Readiness for Change on the technicians of “X” Ltd.. The research instrument used was Holt’s (2003) RFCQ II questionnaire which has been modified by Puspitasari with the validity number of 0.321 to 0.807 and reability number of 0.843. The validity test of the research tool was conducted using the construct validity. The quantitative research method was employed to analyze the data obtained in this research. The research result has shown that there is a difference in the self-efficacy scores obtained by the experimental group consisting of Telkom Ltd. technicians before and after the training. A theoretical suggestion for following research is to conduct explorative research to find out other factors affecting the dimension of appropriateness. This is so that an effective training program can be arranged to increase the aforementioned dimension. A practical suggestion for Telkom Akses Ltd. is that the self- efficacy training is not only held for the company’s units in West Java Area, but also for all units in its other operating areas all over Indonesia.
Pengaruh Kemandirian, Pengalaman Kerja, dan Akuntabilitas terhadap Tindakan dalam Meningkatkan Kualitas Audit Agusti, Rahmadina; Hartono, Budi; Lubis, Maksum Syahri
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1127.936 KB) | DOI: 10.34007/jehss.v5i2.1305

Abstract

Audit quality is one of the important prerequisites in conducting an audit. This is to evaluate audit quality and several factors that affect audit quality at various levels of audit engagements. By definition, audit quality is achieved when the auditor can identify material items by applying Generally Accepted Auditing Standards and Principles that help ensure the accuracy of the auditor's actions and reports. This study aims to analyze whether there is an effect of independence, work experience, and accountability on actions to improve audit quality, either partially or simultaneously. The method used is descriptive quantitative, using a questionnaire and a Likert scale. The total population is 163 employees. The sample measurement technique is the slovin formula, resulting in a total sample of 115 employees. The data analysis technique used multiple linear regression, and hypothesis testing using T test and F test. The results of the study found that there was no influence between independence on actions to improve audit quality, but there was a significant effect between work experience and accountability on actions in improving audit quality. partially or simultaneously.
Pengaruh Kualitas Pelayanan dan Kualitas Produk terhadap Kepuasan Konsumen Pada Waroeng Spesial Sambal Lippo Karawaci Aris Ariyanto; Anisah Anisah; Umi Narimawati
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 1 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1130.073 KB) | DOI: 10.34007/jehss.v5i1.1228

Abstract

The purpose of this study was to determine the effect of service quality and product quality on consumer satisfaction at Waroeng Special Sambal in Lippo Karawaci Tangerang, either partially or simultaneously. The method used is quantitative. The sampling technique used the Slovin formula and the sample in this study was 100 respondents. Data analysis used validity test, reliability test, classical assumption test, regression analysis, correlation coefficient analysis, coefficient of determination analysis and hypothesis testing. The results of this study are the quality of service has a significant effect on customer satisfaction with a coefficient of determination of 45.5%. Hypothesis test obtained t arithmetic > t table or (9.051 > 1.984). Product quality has a significant effect on consumer satisfaction with a coefficient of determination of 44.7%. Hypothesis test obtained t count > t table or (8,902 > 1,984). Service quality and product quality simultaneously have a significant effect on customer satisfaction with the regression equation Y = 10,473 + 0.363X1 + 0.382X2. The value of the coefficient of determination is 54.5% and the hypothesis test is obtained by the calculated F value > F table or (58,155 > 2,700).
Analisis Pelayanan Pendaftaran Tanah Pertama Kali Pada Kantor Pertanahan Kabupaten Humbang Hasundutan Andry Sanjaya; Yusniar Lubis; Dumasari Harahap
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 1 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1122.933 KB) | DOI: 10.34007/jehss.v5i1.1308

Abstract

In order to improve the service performance of government agencies, stakeholders must pay attention to the satisfaction of the people they serve. This study aims to determine the level of community satisfaction and then to analyze the level of gap between service performance and community satisfaction with the services of the Land Office. This type of research is descriptive qualitative research, which aims to reveal the problem or situation as it is or based on the existing facts. The results show that the overall quality of land registration services provided by the Land Office of Humbang Hasundutan Regency has not met community satisfaction. The Land Office of Humbang Hasundutan Regency has not yet fully succeeded in providing good service in land registration for the first time. Obstacles in registering land for the first time at the Land Office of Humbang Hasundutan Regency, namely employees are not quick to handle public complaints, there are unscrupulous officers who try to take advantage of the service process, lack of coordination between officers, and slow service processes. For this reason, it is expected to improve the performance of the employees of the Humbang Hasundutan Regency Land Office and can take policies to discipline their employees so that they are timely in land registration services.
Implementasi Kebijakan Asean-China Free Trade Area (ACFTA) dalam Meningkatkan Kualitas Pelayanan Kepabeanan Belawan, Sumatera Utara Suryanto, Fajar; Hartono, Budi; Dwiana, Ressi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1000.729 KB) | DOI: 10.34007/jehss.v5i2.1423

Abstract

This study aims to determine the implementation of the ACFTA policy and the factors that influence the implementation at the Medium Customs Type, Customs and Excise Controlling and Servicing Office of Belawan, North Sumatra. The method used is descriptive qualitative with data collection is done through observation, interviews and documentation. Meanwhile the data analysis techniques used are data collection, data reduction, data presentation, and drawing conclusions. Based on the results of the study, it is known that the implementation of the Asean-China Free Trade Area (ACFTA) Policy in Improving the Quality of Services for Medium Customs Type, Customs and Excise Controlling and Servicing Office of Belawan, North Sumatra, North Sumatra still need improvement because communication and bureaucratic structure have not gone well, which is influenced by This is due to the absence of Standard Operating Procedures (SOP), wide fragmentation, different understandings between employees, the absence of special channels related to handling COO constraints, limited socialization and competence of Information Services officers. Meanwhile, those that support implementation are Disposition and Resources which are influenced by organizational culture factors, incentives, infrastructure, internal control, age, information disclosure and performance contracts.
Evaluasi Kinerja Program Rehabilitasi Mental terhadap Orang Dengan Gangguan Jiwa Andi Subandi; Dwi Noerjoendianto; La Ode Reskiaddin
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 1 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (958.737 KB) | DOI: 10.34007/jehss.v5i1.1144

Abstract

Currently, it is estimated that there are 450 million peoples uffering from mental disorders (WHO,2016). The recurrence rate at the Jambi Provincial Mental Hospital, which is the only mental hospital in Jambi Province is 89.2%. The purpose of this research his to find out how mental rehabilitation is given at this hospital. This study use the evaluation framework of the CDC. Step 1, the stakeholders consulted were the head of the field, the head of the section, the head of the room. Step-2 there is no special model/design in report generation. Reports are based on daily visits and become monthly reports. Step-3, the report in this installation doesn’t use any special evaluation model in the development program and currently in the process of facilities and infrastructure that are still lackingare psychologists in installation and religious therapists for non-Muslims. For step-4 data collectionare from daily record, whether the patient can or cannot or less in participating in the therapy activities, there is no special team in program evaluation. Step-5, to understand the findings, the stakeholders didn’t find any problems, drawn based on the monthly results. Step-6 every stakeholders can see the report result. Mental rehabilitation activities have been going well, in the evaluation of the program evaluation, need a model that can support the program description so that it can help the program development stage. The hospital also needs to cooperate with institutions/organizations tohelp patients that just discharged from the hospital toreceive direction and prevent recurrence patients
Strategi Peningkatan Kinerja Rumah Tahanan Negara Kelas IIB Kefamenanu Kantor Wilayah Kementerian Hukum dan Hak Asasi Manusia Nusa Tenggara Timur Dalam Mendapatkan Predikat Wilayah Bebas Korupsi Dan Wilayah Birokrasi Bersih Dan Melayani Klau, Ferdinandus; Kase, Petrus; Daulay, Pardamean
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (289.126 KB) | DOI: 10.34007/jehss.v5i2.1322

Abstract

The Corruption-Free Region (WBK) and the Clean and Serving Bureaucratic Area (WBBM) are predicates from the government given to work units that are completely free from practices of corruption, collusion and nepotism, as well as to clean and healthy work units honest in serving the community. The purpose of this study was to describe and analyze what were the inhibiting factors of the Class IIB Kefamenanu Rutan as a UPT that had not yet received the WBK/WBBM predicate and to describe and analyze the strategy in obtaining the WBK/WBBM predicate in the Class IIB Kefamenanu Rutan using the SOAR approach. This type of research uses descriptive qualitative research methods, where this method can produce research in the form of ten inhibiting factors for Class IIB Rutan not getting the title as WBK/WBBM, namely supporting facilities and infrastructure, job analysis and workload analysis, internalization of WBK and WBBM on employees, employee comfort zones, WBK/WBBM budgets, notification of reasons for failure, the impact of the COVID-19 pandemic, solidity and cohesiveness of the employee work team, apathetic work culture, and leadership changes in the current year. There are four recommended strategies, namely the need to increase internal rotation and mutation, measurable rewards and punishments, the formation of an imitation study team, and the need to involve subordinates in every collaboration between organizations.
Dampak Bantuan Pangan Non Tunai terhadap Konsumsi Makanan dan Rokok pada Rumah Tangga Miskin di Indonesia Istriawati, Nina; Dartanto, Teguh
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1543.027 KB) | DOI: 10.34007/jehss.v5i2.1407

Abstract

This article aimed to determine the extent to which the BPNT program affects food consumption, nutritional intake, and cigarettes in poor households in Indonesia. The problem was focused on comparing the impact of social assistance in the form of in kind, e-vouchers, and cash transfers on changes in consumption of calories, protein, fat and carbohydrates in poor households receiving assistance. Some Researches in a number of countries showed that in-kind assistance is able to have the greatest impact on increasing the beneficiary's calorie consumption compared to cash transfers. This research was analyzed quantitatively using a quasi-experimental design approach with the Propensity Score Matching (PSM) analysis method. Sources of data came from secondary data from the National Socio-Economic Survey (Susenas) Quarter I (March) of the Central Statistics Agency (BPS) 2018, in the form of the consumption/expenditure module (KP), and the Susenas of basic information on household members (KOR). The result showed that BPNT contributes to an increase in the fat consumption of beneficiary households. The biggest increase occurred in the BPNT PKH complementary program, not only in fat consumption, but also in protein. BPNT also contributed to the increase in cigarette consumption among households in the non-PKH and PKH program group, while in the PIP program group, showed the opposite result.
Analisis Kualitas Pelayanan Publik pada Dinas Perpustakaan dan Arsip Provinsi Sumatera Utara Siahaan, Riana; Isnaini, Isnaini; Adam, Adam
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (787.347 KB) | DOI: 10.34007/jehss.v5i2.1355

Abstract

This study aims to analyze the quality and factors that influence public services at the Library and Archives Service of North Sumatra Province. The services available at the North Sumatra Provincial Library and Archives Service are public services, children's services, deposit services, reference services, digital services and mobile library services. The research method used is descriptive research with a qualitative approach. Data collection techniques used observation, study documentation and interviews. Data analysis used descriptive analysis. The results of this study indicate that the quality of public services at the Library and Archives Service of North Sumatra Province refers to Zeithaml's theory, namely from the dimensions: 1) Reliability (reliability); 2) Responsiveness (responsiveness); 3) Assurance (guarantee); 4) Empathy (empathy); 5) Tangibles (physical evidence). Everything has been done well, but the Tangibles dimensions (physical evidence) have not been maximized in the form of the problematic INSLISLITE application, the room temperature is not cold enough, the room lacks lighting. Factors that affect Public Service Services at the Library and Archives Service of North Sumatra Province are: 1) Inadequate facilities; 2) Budget that has not been maximized.
Implementasi Peraturan Menteri Dalam Negeri No 41 tahun 2012 tentang Pedoman Penataan Pemberdayaan Pedagang Kaki Lima di kelurahan Suka Maju Kecamatan Medan Johor Aziz, Ahmad Robiul; Zainuddin, Zainuddin; Hartono, Budi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (636.996 KB) | DOI: 10.34007/jehss.v5i2.1275

Abstract

The arrangement of street vendors is felt to be very important to create an orderly and comfortable atmosphere for the people of Medan Johor village. The chaotic and disorganized situation that occurred around the Medan Johor sub-district was caused by street vendors who were not well organized. To find out the implementation of the Minister of Home Affairs Regulation No. 41 of 2012 concerning Guidelines for the Empowerment of Street Vendors in Suka Maju Village, Medan Johor Subdistrict, this research was conducted. The focus of the research is on implementing the policy of the Minister of Home Affairs Regulation. Structuring the empowerment of street vendors requires evaluation and relocation. The purpose of this study is to determine the extent to which Ministerial Regulation No. 41 of 2012 is applied to the Suka Maju sub-district, Medan Johor sub-district. Data was collected through observational studies, interviews and documentation studies. Further analysis is carried out. The methodology in this research is descriptive qualitative. The results of the study show that there is a need for more optimal socialization. This study concludes that the relocation of street vendors in Suka Maju sub-district, Medan Johor sub-district has not run optimally and that many traders still do not want to be relocated to places that have been provided by the Suka Maju sub-district, Medan Johor sub-district.

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