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<![CDATA[ANALISA KEPUASAN PENUMPANG TERHADAP KEAMANAN DI TERMINAL KEBERANGKATAN DOMESTIK BANDAR UDARA INTERNASIONAL YOGYAKARTA ]]>
<![CDATA[Deva Dharmaputra]]>;
<![CDATA[Kukuh Tri Prasetyo]]>;
<![CDATA[Setyo Hariadi]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[The Indonesian aviation industry is growing very rapidly. The more you compete in the airline industry, the more choices you have when it comes to products and services. One of them is the birth of the concept of "low cost airline". Yogyakarta International Airport is an airport with relatively high service for the flow of passengers and goods. Passenger and freight traffic is increasing year by year and cannot be compared to means to ensure flight safety such as X-ray operations which are not yet fully operational.To ensure that passengers are satisfied with the service, therefore it is necessary to calculate the number of x-rays needed to avoid long queues during the check-in process. Data were collected from direct observation and surveys. The analysis method uses quantitative methods such as validation, reliability testing, deterministic testing, partial calculation testing with SPSS applications, and manual calculations. The results of this study aimed to know the standard capacity of X-ray available with the needs of the number of passengers during peak hours so that there is no buildup in the inspection area and measure the level of service provided by Avsec to passengers at Yokyakarta International Airport, and can know the level of satisfaction of passengers to the service at the Domestic Departure Terminal of Yogyakarta International Airport.]]>
<![CDATA[ANALISA FASILITAS TERMINAL DOMESTIK GUNA MENINGKATKAN LEVEL OF SERVICE BANDAR UDARA ZAINUDDIN ABDUL MADJID LOMBOK ]]>
<![CDATA[Dimas Septiady Pratama Putra]]>;
<![CDATA[Ahmad Musadek]]>;
<![CDATA[Wiwid Suryono]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[Lombok's Zainuddin Abdul Madjid International Airport is one of the airports located in Lombok, West Nusa Tenggara. Currently, there is a continuous increase in passengers at the domestic terminal of Zainuddin Abdul Madjid Airport. Airport facilities must be considered because they very influential on passenger satisfaction. The value of the level of service at an airport must be good and in accordance with the standards stipulated in the Minister of Transportation Regulation number PM 178 of 2015 concerning airport service standards. Lombok's Zainuddin Abdul Madjid International Airport has facilities for airport service users, such as passenger arrival and departure facilities, facilities provide comfort to passengers, facilities that provide added value to passengers, and terminal capacity that can accommodate passengers during peak hours. This research method uses descriptive quantitative method. Methods of data collection using the method of observation, documentation and literature study. The results show that Airport Terminal facilities are quite in accordance with the standards set in PM 178 Tahun 2015 but terminal facilities and capacity can still be increased to increase the value of the level of service.]]>
<![CDATA[PENGARUH KUALITAS PELAYANAN TERMINAL TERHADAP KEPUASAN PENGGUNA JASA PADA MASA PANDEMI COVID-19 DI BANDARA INTERNASIONAL RADIN INTEN II LAMPUNG ]]>
<![CDATA[Esa Trinenda Dewabuana]]>;
<![CDATA[Anton Budiarto]]>;
<![CDATA[Fatmawati]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[This study aims to know the effect of terminal service quality on service users satisfaction at Radin Inten II Internasional Airport in Lampung during the Covid- 19 pandemic. The research method in this research is using quantitative descriptive research. The population in this study were all airline passengers operating at Radin Inten II Airport in Lampung. The sampling method in this study uses a non-probability sampling technique using quota sampling, which is a technique to determine a sample from a population that has certain characteristics used by researchers. Then the sample size used in this study were 175 respondents who were airline passengers operating at Radin Inten II Airport in Lampung. The data analysis method used in this research is SEM-PLS analysis with the help of the SmartPLS 3.3.3 program. The results showed that the terminal service quality variable (X) had a significant effect on service user satisfaction (Y) of 40.945 > 1.96 with a positive relationship of 0.863.]]>
<![CDATA[PENGARUH INTENSITAS KEBISINGAN AKTIVITAS PENERBANGAN TERHADAP KENYAMANAN KERJA PERSONIL AMC BANDAR UDARA INTERNASIONAL SULTAN AJI MUHAMMAD SULAIMAN SEPINGGAN BALIKPAPAN ]]>
<![CDATA[Gian Harits Pradipta]]>;
<![CDATA[Kukuh Tri Prasetyo]]>;
<![CDATA[Sudrajat]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[With the increasing demand for air transportation services, traffic and activities have also become increasingly crowded in the airspace and airport areas. People who live in the area around the airport certainly cannot avoid the noise that occurs in their area. For this reason airports need to pay attention to this matter, because the existence of an airport is expected to be able to provide positive synergy to the surrounding community and workers at the airport, by minimizing the impact that occurs due to noise. This study aims to ascertain whether the efforts made by the airport have fully met the standards in reducing the impact of flight activities at Sultan Aji Muhammad Sulaiman Sepinggan International Airport in accordance with the Regulation of the Minister of Manpower No. 13/MEN/X/2011. The method used in this study is descriptive quantitatively refers to the Decree of the Minister of Environment No. 48/MENLH/11/1996 on Raw Noise Levels as well as Regulation of the Minister of Manpower No. 13/MEN/X/2011 on Threshold Values for Noise. Data collection method using observation method, questionnaire and literature study. The result of this study is that the noise level that occurs has an influence of 68%. In addition, the comfort of work is also influenced by matters beyond research by 32%.]]>
<![CDATA[ANALISA KAPASITAS APRON TERHADAP ON TIME PERFORMANCE PADA SAAT PEAK HOURS DI BANDAR UDARA INTERNATIONAL HANG NADIM BATAM ]]>
<![CDATA[Kevin Azcha El Sulthany]]>;
<![CDATA[Kukuh Tri Prasetyo]]>;
<![CDATA[Sudrajat]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[The apron capacity at Batam's Hang Nadim International Airport is very limited. The increasing surge in passengers resulted in an increase in scheduled commercial flights. So that flight activity, especially in the apron, is getting denser. During peak hours, it can be indicated that the apron's capacity is unable to accommodate the annual increase in aircraft movements. This of course has a very significant impact, namely flight delays (flight delays) that occur almost every day, queues to land and take off which can cause losses to the airline so that it has an impact on the airport's On Time Performance (OTP). This can be shown by the increasing number of passenger movements and aircraft operated, which in turn will lead to a significant increase in the number of flight frequencies. The frequency of flights at Batam's Hang Nadim International Airport increases every year. This indicates the number of flight activities at the airport, starting from planes that will land and take off so that there are certain times that indicate peak hours.]]>
<![CDATA[PENGARUH KEGIATAN SAFETY AWARENESS TERHADAP KAWASAN KESELAMATAN OPERASIONAL PENERBANGAN BANDARA INTERNASIONAL SAM RATULANGI MANADO ]]>
<![CDATA[Muhammad Ryamizard Ramadhani]]>;
<![CDATA[Ariyono Setiawan]]>;
<![CDATA[Yuyun Suprapto]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[With the increasing number of requests for air transport services, the traffic and activities that occur in the airspace and airport areas will also increase. People who live in the area around the airport, of course, cannot evade the regulations on the flight operational safety area. For this reason, airports need to pay attention to this, because the existence of an airport is expected to be able to provide positive synergy to all aspects to minimize the things we don't want. This study aims to ascertain whether the efforts made have fully met the standards in maintaining the operational safety area of flights with the existence of flight activities at Sam Ratulangi Airport in Manado in accordance with the Decree of the Minister of Transportation No. KM 11 of 2010 concerning the National Airport Order. This quantitative descriptive research method refers to the Decree of the Minister of Transportation No. KM 11/2010 concerning the National Airport Order and the Airport Services Manual (ICAO) doc. 9137 Part 6. Control Of Obstacle. Methods of data collection using the method of observation, questionnaires and literature study. The result of this research is a lack of public awareness of 10.7%. In addition, increasing public awareness of the flight operation safety area by 89.3%.]]>
<![CDATA[PENGARUH IMPLEMENTASI AIRPORT OPERATION CONTROL CENTER (AOCC) TERHADAP EFEKTIVITAS PELAYANAN DI BANDAR UDARA INTERNASIONAL SULTAN HASANUDDIN MAKASSAR ]]>
<![CDATA[Sabila Fitri Prameswari]]>;
<![CDATA[Arnaz Olieve]]>;
<![CDATA[Didi Hariyanto]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[The Airport Operation Control Center (AOCC) is a room that is a place for collaboration with all stakeholders at the airport and functions as a command center for all airport activities. This study aims to determine whether there has been an increase in the effectiveness and efficiency of service performance for service users at Sultan Hasanuddin Airport Makassar since the implementation of AOCC. This study uses two independent variables, namely the implementation of AOCC as the independent variable and service effectiveness as the dependent variable. The sample of this research is employees who work in the internal unit of AOCC. Data was collected by distributing questionnaires to employees with a total of 50 respondents. The analytical method used is descriptive quantitative method. The results show that since the implementation of AOCC at Sultan Hasanuddin Airport Makassar, there has been an increase in the effectiveness and efficiency of services at Sultan Hasanuddin Airport Makassar, but some functions of the AOCC still need to be improved.]]>
<![CDATA[ANALISIS KINERJA PERSONIL APRON MOVEMENT CONTROL (AMC) TERHADAP KESELAMATAN DAN KEAMANAN DI BANDAR UDARA INTERNASIONAL I GUSTI NGURAH RAI BALI ]]>
<![CDATA[Adelia Karimatur Rizqiyah]]>;
<![CDATA[Anton Budiarto]]>;
<![CDATA[Laila Rochmawati]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[To obtain optimal operational activities, supervision must be fully applied to all areas at the airport. Airport operational activities operate on 2 sides, namely land side operation and the air side operation. One of the airport operations on the air side is Apron Movement Control (AMC). Apron Movement Control Unit acts as an airport operation that is closely related to operational implementation in order to achieve safety and security at I Gusti Ngurah Rai International Airport, Bali. The purpose of this study was to determine how is the performance of Apron Movement Control (AMC) personnel at Ngurah Rai International Airport in Bali and to find out the effect of the performance of Apron Movement Control (AMC) personnel on safety and security at Bali Ngurah Rai International Airport. This study uses a qualitative descriptive writing method. Using data sources in the form of primary and secondary data, the data collection techniques are observation, interviews and literature study. The results of this study indicate that the performance of AMC personnel at I Gusti Ngurah Rai International Airport Bali still need to be improved, this can be indicated by the division of AMC personnel's work sector is still not optimal, the service standards of apron safety management procedures have not been fully implemented and there are still many violations that took place on the air side. This could endanger the safety and security of I Gusti Ngurah Rai Bali International Airport]]>
<![CDATA[PENGEMBANGAN SISTEM INFORMASI APLIKASI PETA BANDARA BERBASIS WEBSITE UNTUK MENINGKATKAN PELAYANAN PENGGUNA JASA DI BANDARA INTERNASIONAL JUANDA SURABAYA ]]>
<![CDATA[Afilda Bidayatur Rahmah]]>;
<![CDATA[Ariyono Setiawan]]>;
<![CDATA[Totok Warsito]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[The development of website-based airport map information system aims to improve services for customer. Hopefully, with the presence of this website-based airport map application information system will support the improvement of services for customers at Juanda International Airport. The data that will be used in this information system is the map of terminal 1 and 2 Juanda Airport and check in informations of every airlines. The next stage of designing, the researcher used planning tool in form of flow diagram by using flowchart and unified language system (UML) and developed by using Software Content Management System (CMS). The method that used in this research is Research and Development (R&D), with the pocedure of model development analysis, design, development, implementation, and evaluation (ADDIE). The development of airport map application information system has been tested on several online customers and can be used to improve services for customers while searching locations at Juanda Airport Surabaya.]]>
<![CDATA[OPTIMALISASI PENGAWASAN UNIT AMC TERHADAP KELAYAKAN GSE DI SISI UDARA BANDAR UDARA INTERNASIONAL HANG NADIM BATAM ]]>
<![CDATA[Amrullah Fattah]]>;
<![CDATA[Anton Budiarto]]>;
<![CDATA[Laila Rochmawati]]>
<![CDATA[ Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan) ]]>
Publisher : <![CDATA[Politeknik Penerbangan Surabaya ]]>
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<![CDATA[The problem of monitoring performance of AMC personnel on the airside of Hang Nadim International Airport, Batam still many GSE vehicles whose operating year exceeds the specified limits. In this case, the author uses a qualitative descriptive method with PM 91 of 2016 concerning the age limitation of ground support equipment on the air side as the theoretical basis in this study. The results of this study can be concluded that as a solution to the problems that researchers are experiencing is to improve the quality of AMC personnel by providing training and training to obtain a license or reactivate a member's license that is no longer active and for the operation of the garbarata it must be immediately given to a suitable third party to operate it.]]>
