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Majalah Ilmiah Bijak
ISSN : 14110830     EISSN : 2621749X     DOI : -
The Bijak Journal is a scientific journal of Administrative Science Business, published by the Business Administration Studies Program Faculty of Administrative Sciences Institute of Social and Management Studies STIAMI. The Journal of Business Administration is published 2 (two) times a year, every March and September, which contains the results of the study of Business Administration Studies. This journal aims to disseminate the results of thought and scientific analysis in the field of Business Administration Sciences.
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Articles 283 Documents
Influence of Brand Product Quality, Price and Promotion on the Decision to Purchase You C1000 Products Anggraeni, Dewi; Karach, Ramadiansyah Anasan
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3669

Abstract

This study's objective was to investigate the ways in which variables including  PROQUALITY , marketing, and pricing affected the decisions of potential buyers to purchase YOU C1000 goods. In this study, the causality technique is employed to clarify the relationship between the variables. A survey that was done  a  for the research employed a survey as a research technique. During the data analysis phase of this investigation, quantitative statistical techniques were used to test the predefined hypotheses. Data analysis and processing with SPSS software. 150 respondents who utilize YOU C1000 in Jabodetabek make up the study's sample. The Calculator Sample Size Convident Interval is the sampling method that is employed. Tests for multicollinearity, heteroscodesticity, and normalcy are used in this research.  To examine data, multiple linear regression analysis is used.  The study's findings indicate that, When taken collectively,  PROQUALITY , pricing, and marketing have a favorable and significant impact on purchasing decisions, A person's decision to buy is positively and significantly impacted by the quality of the product, Product costs have a favorable and large impact on decisions to buy on an individual basis, Promotions have a positive and considerable impact on individual purchase decisions.
Improving Employee Performance Through the Role of Employee Trust by Considering Employee Engagement and Organizational Culture Hartono, Rahmad; Soerjanto, Soerjanto
Majalah Ilmiah Bijak Vol. 21 No. 2: September 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i2.3039

Abstract

This study set out to ascertain the relationship between employee trust as an intervening variable and the effects of organizational culture and employee engagement on employee performance. This research uses quantitative methods, namely by analyzing the Least Squares Technique (PLS). There were 120 participants in the study's sample. Saturated sampling was used to get primary data via questionnaires. Path analysis, direct effect, and indirect effect are among the data that are collected through the use of questionnaires and hypothesis testing. The findings demonstrated that while organizational culture and employee engagement had no direct impact on performance, they did have a favorable and considerable impact on employee trust. Employee performance is also positively and significantly impacted by employee trust. Employee engagement and organizational culture have a positive and significant effect on employee performance through employee trust. The relationship between employee engagement, company culture, and employee performance is mediated by the variable of trust. The results of this study can provide practical guidance for management and HRD in designing policies and programs aimed at improving employee performance through the development of trust, engagement, and a healthy organizational culture.
The Influence of Mobile Banking, Internet Banking, and Automated Teller Machine (ATM) Transactions on Fee Based Income Haryanto, Lenawati; Septiawan, Irsyad
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3678

Abstract

This research aims to determine the effect of Mobile Banking, Internet Banking, and Automated Teller Machine (ATM) on Fee Based Income. It is hoped that this research can contribute and explain the factors that influence fee-based income for conventional banking companies on the Indonesian Stock Exchange. The objects of this research are Mobile Banking, Internet Banking, and ATM as independent variables and Fee based income as the dependent variable. The subject of this research is conventional banks listed on the Indonesia Stock Exchange (BEI) in 2018-2022. The research sample consisted of 5 (five) banks, namely Bank Mandiri, Bank Negara Indonesia (BNI), Bank Central Asia (BCA), Bank CIMB Niaga, and Bank Mega. Data analysis using multiple regression using the SPSS 22 application. Research findings that Mobile Banking, Internet Banking and ATM together have a significant effect on Fee based income. There is a positive influence of Mobile Banking on Fee Based Income but there is no influence of Internet Banking on Fee based income. This indicates that the large number of Internet Banking users tends not to increase the bank's Fee Based Income. There is a positive and significant influence of ATMs on Fee based income, this indicates that the more customers who make transactions using ATMs, the greater the Bank's Fee based income will increase.
The Impact of Job Satisfaction on Employee Performance and the Mediating Effects of Islamic Work Ethic, Islamic Organizational Culture, and Islamic Leadership Dianingrum, Melia; Satriawan, Tegar Nur; Mugiarti, Mugiarti
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3513

Abstract

The aim of this research is to examine how Islamic work ethics, leadership, and organizational culture affect employee performance mediated by job satisfaction. The study employs quantitative methods and surveys 103 employees from three Islamic banks in Purwokerto. The participants were chosen through purposive sampling, and primary data was gathered via online questionnaires. The data analysis method employed is SEM-PLS. The study findings show the acceptance of all hypotheses. Islamic work ethics, along with Islamic organizational culture and leadership, demonstrate a substantial influence on job satisfaction. Additionally, the influence of Islamic work ethics, organizational culture, and leadership on employee performance is channeled through job satisfaction as a mediating factor. This research includes job satisfaction variables as mediators, which implies that organizations can enhance employee performance through effective human resource management.    
Influence of Price and Timeliness of Delivery Towards Customer Satisfaction (Shopee Express, Hub Koja, Plumpang, Semper, North Jakarta) Nurkhoiriyah, Syiffa; Hidayat, Yusup Rachmat
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3779

Abstract

The existence of customer dissatisfaction on the price and timeliness of delivery of goods carried out by Shopee Express Hub Koja, and in the last 3 months experienced price instability and timeliness in delivery of goods. This study aims to determine how much influence the price and timeliness of delivery to customer satisfaction on Shopee Express, Hub Koja, Plumpang, Semper, North Jakarta. The independent variables in this study are the price (X1) and timeliness of delivery (X2), and the dependent variable is customer satisfaction (Y). This study uses quantitative methods with a population that is not known to ensure the number of customers. The sample size was 108 respondents. Sampling is done by Accidental Sampling method. Data analysis techniques used in this study are research instrument test and hypothesis test. The results showed that based on the correlation test variable price and delivery timeliness together have a very strong relationship of 0.810 or 81%. And known by the test coefficient of determination of 65.6% while the remaining 34.4% is influenced by other variables not studied in this study. In addition, based on the results of the simultaneous Test (Test F) has a value Fcount > Ftable is equal to (99.903 > 3.08) which means that the price and timeliness of delivery simultaneously positive effect on customer satisfaction variables. H0 is rejected and H3 is accepted
Knowledge, Attitude, and Perception: Impact on Online Ojek Driving Safety Silalahi, Siska Amonalisa; Thabah, Asep Ali; Irenita, Novembriani
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3671

Abstract

The high number of accidents for ojek online motorcycle users cannot be separated from the behavior of the riders. Motorist behavior factors have an important contribution in determining the occurrence of road user traffic accidents. Thus, the purpose of this study is to ascertain how knowledge, attitudes, and perceptions will affect motorcycle safety riding behavior in Jakarta in 2023 when it comes to ojek online. This study used survey method with quantitative research data. The population in this study was all ojek online motorcycle drivers in Jakarta and the sample used amounted to 100 respondents. The results of the analysis, computations, and talks demonstrate that knowledge, attitudes, and perceptions all work together to influence Jakarta ojek online motorbike riders’ safety riding behavior positively and significantly. Where partially the variable knowledge has a positive and significant influence on the safety riding behavior of ojek online motorcycle taxis in Jakarta. The same thing with attitude variables that have a positive and significant influence on ojek online motorcycle safety riding behavior in Jakarta. Similarly, the perception variable significantly and favorably affects Jakarta motorbike riders' safety-riding habits (Ojek Online).
Impact of Sales Force and Training Hours on Sales Performance: A Case Study of PT. X's Retail Department Yotapditya, Igor; Sibarani, Mentiana
Majalah Ilmiah Bijak Vol. 21 No. 2: September 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i2.4135

Abstract

This study evaluates how sales staff and training hours affect PT.X's retail sales performance from March 2021 to June 2023. The quantitative time series analysis shows that both variables significantly affect monthly gross merchandise value (GMV), with training hours having a greater effect. The regression study shows that each salesperson and training hour improve GMV by IDR 17,890,000 and IDR 168,189,000. The R ² value of 0.645 emphasises the significance of sales training, as well-trained staff can improve sales outcomes and maintain performance during workforce reductions. Strategic managerial decision-making requires a balanced strategy that prioritises quality training to optimise sales success. Future research should consider additional factors such as market conditions and customer satisfaction for a comprehensive understanding.
The Influence of Procedural Justice on Work Engagement And Turnover Intention Atmaja, Dodi Ria; Marika, Lidya
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3679

Abstract

To attain long-term growth and maintain a competitive edge in light of swift technological and environmental transformations, the organization is presently concentrating on generating novel values through the implementation of diverse personnel management systems and an innovative organizational structure. The principal objective of this research is to ascertain whether organizational commitment has a substantial influence on the operation of a company's system and to investigate the consequences of interrelationships among pre-existing variables. Purposive sampling is a non-probability sampling technique that is employed in this investigation. The cumulative number of participants (120) was determined by employing the methodology suggested by Hair et al. (2019), which required the multiplication of n by 5. The study's eligible participants are personnel from the marketing department who fall within the age range of 18 to 45 years. The analytics method utilized is Partial Least Square Structural Equation Modeling (PLS-SEM). It is possible to conclude, on the basis of the research findings, that procedural justice increases organizational trust. Work engagement is positively influenced by procedural justice, which subsequently has a positive impact on organizational commitment. An organization's level of trust has a positive effect on employee engagement. Labor engagement and organizational commitment are correlated in a positive way. Trust within an organization has a constructive influence on members' level of commitment. Work engagement is not influenced by organizational trust in the context of the organization's procedural justice. A negative correlation has been observed between attrition intention and procedural justice. Organizational commitment mediates the relationship between procedural justice and attrition intention. Organizational commitment has a statistically significant and negative effect on attrition intention. Procedural justice significantly and positively mediates the relationship between organizational trust and organizational commitment; however, organizational commitment does not mediate the relationship between procedural justice and work engagement.
How Capital Structure, Business Growth and Tax Planning Affect Company Value Octavia, Rima; Nursita, Meta
Majalah Ilmiah Bijak Vol. 21 No. 1: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i1.3583

Abstract

This research aims to find out and obtain empirical evidence regarding the influence of Capital Structure, Company Growth, and Tax Planning on company value. This research is included in the type of associative quantitative research. The population in this research is properties & real estate sector companies listed on the Indonesia Stock Exchange for the 2017-2022 observation period. Sampling was carried out using purposive sampling technique. The data obtained was analyzed using multiple linear regression using E-views 12 software. The results of this research show that simultaneously Capital Structure, Company Growth and Tax Planning have an influence on Company Value. Partially, Capital Structure and Tax Planning have no effect on Company Value. Meanwhile, company growth partially has an influence on company value
The Influence of Social Media Instagram @Coummuterline on Sales of Multi Trip Cards (KMT) at PT. Indonesian Commuterline Train Evitha, Yuli; Hidayat, Cindy Maulindra
Majalah Ilmiah Bijak Vol. 21 No. 2: September 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v21i2.3987

Abstract

Instagram social media can be used by all levels of society to carry out daily activities, one of which is marketing activities, one of which is marketing activities. By using Instagram as a promotional strategy you can increase sales and interest in products without spending a lot of money and effort. Apart from that, promoting products on Instagram can make it easier for consumers to buy and find information about the products offered. This research method uses a quantitative method a questionnaire via Google from. The population in this study was 322,000 Instagram followers @commuterline. The number of samples for this research was the total Instagram population using the Slovin formula, so that a sample of 100 respondents was obtained. The results of the research show that the determinant coefficient test (R2) value of R square is 0.604. This value shows that the effectiveness of Instagram media is influenced by 60.4% of sales variables. So it can be concluded that Instagram social media has an influence on sales effectiveness of 60.4% and the remaining 39.6% is influenced by other factors.