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MANAJEMEN DEWANTARA
Published by Universitas Sarjanawiyata Tamansiswa
ISSN : 25794590     EISSN : 25794612     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Dewantara Fakultas Ekonomi Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan Kewirausahaan.
Arjuna Subject : -
Articles 346 Documents
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MENINGKATKAN KINERJA ORGANISASI (KO) USAHA MIKRO KECIL DAN MENENGAH (UMKM) DI JAWA TENGAH DENGAN PENERAPAN MANAJEMEN RANTAI PASOKAN (PMRP) DAN SISTEM INFORMASI STRATEGIS (SIS) Cahyaningrum, Bambang Nur; Putra, Ardian Prima
MANAJEMEN DEWANTARA Vol 9 No 3 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20994

Abstract

Penelitian ini dilakukan dalam rangka mengetahui bagaimana meningkatkan kinerja organisasi (KO) dengan penerapan manajemen rantai pasokan (PMRP) dan sistem informasi strategis (SIS), di kalangan usaha Mikro Kecil dan Menengah (UMKM). Populasi dan sampelnya adalah para pelaku UMKM di wilayah Jawa Tengah. Kriteria sampel yang digunakan adalah UMKM yang pernah menggunakan atau berinteraksi dengan teknologi informasi atau internet. Pendekatan penelitian yang digunakan adalah Structural Equation Modeling (SEM) atau model persamaan struktural, pengolahannya memakai program aplikasi Analysis Moment of Structural (AMOS). Hasil penelitian menemukan bahwa penerapan manajemen rantai pasok dan sistem informasi strategis tidak berpengaruh langsung pada kinerja organisasi, sistem informasi strategis berpengaruh positif pada keunggulan kompetitif dan kinerja organisasi, keunggulan kompetitif (KK) mempunyai pengaruh positif serta signifikan pada kinerja organisasi, keunggulan kompetitif memediasi sepenuhnya pengaruh sistem informasi strategis pada kinerja organisasi, keunggulan kompetitif tidak memediasi pengaruh penerapan manajemen rantai pasok pada kinerja organisasi. Kata Kunci: Rantai Pasok, Kinerja Organisasi, Keunggulan Kompetitif, Sistem Informasi Strategis
PENGARUH TRUST DAN GREEN MARKETING TERHADAP LOYALITAS PELANGGAN : STUDI EMPIRIS PADA LAYANAN TRANSPORTASI UMUM DI INDONESIA Achmad Risal Basori; Supriyono; Dewi Deniaty Sholihah
MANAJEMEN DEWANTARA Vol 9 No 1 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i2.20084

Abstract

Customer loyalty is a key factor in maintaining the desire of transportation service businesses amidst increasingly tight competition. This study aims to analyze the effect of trust and green marketing on customer loyalty in public transportation service, with a case study at PO. Gunung Harta in Bangkalan Regency. This study uses a quantitative approach with purposive sampling method, involving 83 respondents who are users of the service more than twice a year. The data analysis technique used is Partial Least Squares Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software. The results of the study indicate that trust has a positive and significant effect on customer loyalty. Likewise, green marketing has a positive and significant effect on customer loyalty. These findings indicate that customer trust in service and the implementation of environmentally friendly marketing strategies play an important role in building and maintaining customer loyalty. Therefore, transportation companies are advised to continue to increase customer trust through transparent, safe and consistent service, as well as implementing sustainable green marketing practice.
ANALISIS DAMPAK BUDAYA KESELAMATAN DAN PENGETAHUAN TERHADAP LAPORAN INSIDEN KESELAMATAN PASIEN DENGAN MOTIVASI SEBAGAI VARIABEL MEDIASI Ari Putriani; Adya Hermawati; MN Lisan Sediawan
MANAJEMEN DEWANTARA Vol 9 No 3 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20576

Abstract

Penelitian ini bertujuan untuk menguji pengaruh budaya keselamatan dan pengetahuan terhadap motivasi perawat serta implikasinya terhadap pelaporan Insiden Keselamatan Pasien (IKP) di Rumah Sakit Prima Husada Malang. Penelitian ini juga menganalisis peran motivasi perawat sebagai variabel mediasi. Metode penelitian menggunakan pendekatan kuantitatif dengan teknik total sampling, melibatkan seluruh perawat di rumah sakit tersebut sebanyak 153 responden. Pengolahan data dilakukan menggunakan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa: (1) budaya keselamatan berpengaruh signifikan terhadap motivasi perawat; (2) pengetahuan memiliki pengaruh negatif signifikan terhadap motivasi; (3) motivasi berpengaruh signifikan terhadap pelaporan IKP; (4) budaya keselamatan dan pengetahuan keduanya berpengaruh signifikan terhadap pelaporan IKP; (5) motivasi memediasi secara signifikan hubungan antara budaya keselamatan dan pelaporan IKP, dengan efek mediasi lebih kuat dibandingkan pengaruh langsung; (6) pengaruh mediasi motivasi dalam hubungan antara pengetahuan dan pelaporan IKP bersifat lemah. Temuan ini mengindikasikan pentingnya penguatan budaya keselamatan serta strategi peningkatan motivasi perawat untuk mendorong pelaporan IKP yang lebih optimal di rumah sakit.
PENGARUH EFIKASI DIRI, STRES KERJA DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN PADA PT KEMASAN CIPTATAMA SEMPURNA PASURUAN Maharani, Adylla Fitria; Vera Firdaus; Hasan Ubaidillah
MANAJEMEN DEWANTARA Vol 9 No 3 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the influence of self-efficacy, work stress, and work environment on employee job satisfaction at PT Kemasan Ciptatama Sempurna Pasuruan. Job satisfaction is an important factor in maintaining productivity and organizational stability, especially in the highly competitive manufacturing industry. A quantitative method was applied using a 26-item questionnaire distributed to 110 purposively selected respondents, with data analyzed via SPSS to assess the effect of each variable on job satisfaction. The results show that self-efficacy and work environment have a significant positive effect on job satisfaction, while work stress has a significant negative effect. The work environment is the most dominant factor, contributing 113.8% to the regression model. An adjusted R² value of 0.992 indicates that the model explains 99.2% of the variance in job satisfaction.
PERAN MEDIASI KEPUASAN KERJA PADA PENGARUH KETERIKATAN KERJA TERHADAP KINERJA SUPERVISOR HERBALIFE GRESIK Syahansyah, Dzaka Zaki; Rini, Hesty Prima
MANAJEMEN DEWANTARA Vol 9 No 2 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20635

Abstract

This study aims to analyze the effect of work engagement on employee performance, with job satisfaction as a mediating variable among Herbalife supervisors in Gresik. A quantitative approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the SmartPLS 3.0 application. Data were collected from 93 supervisors selected through simple random sampling, using a 5-point Likert scale questionnaire to measure work engagement, job satisfaction, and employee performance. The results show that work engagement has a positive and significant effect on employee performance. Furthermore, job satisfaction significantly strengthens the relationship between work engagement and employee performance. These findings suggest that supervisors with high levels of work engagement tend to experience greater job satisfaction, which in turn positively impacts their performance. This study recommends that direct selling companies enhance programs that support work engagement and job satisfaction to help achieve business goals.
PERAN KEPERCAYAAN PELANGGAN MEMEDIASI KAPABILITAS WEBSITE DAN HARGA KOMPETITIF TERHADAP KEPUTUSAN MEMBELI KULINER DI PLATFORM ONLINE Tyadi, Yosua Chin; Stivenes Tjin Siam
MANAJEMEN DEWANTARA Vol 9 No 3 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20801

Abstract

Tujuan penelitian ini adalah untuk menganalisis peran mediasi kepercayaan pelanggan dalam hubungan antara kapabilitas situs web dan harga kompetitif terhadap keputusan pembelian kuliner daring di Pontianak. Penelitian ini diharapkan dapat berkontribusi bagi pelaku bisnis kuliner dalam meningkatkan daya saing digital melalui pembangunan kepercayaan pelanggan. Penelitian ini menggunakan metode eksplanatori kuantitatif menggunakan Structural Equation Modeling (SEM) dengan perangkat lunak AMOS. Data dikumpulkan dari 138 pengguna media sosial yang aktif berbelanja makanan daring di enam kecamatan di Pontianak. Variabel penelitian meliputi kapabilitas situs web, harga kompetitif, kepercayaan pelanggan, dan keputusan pembelian. Uji Sobel digunakan untuk menilai peran kepercayaan pelanggan sebagai variabel mediasi. Hasil penelitian menunjukkan bahwa kapabilitas situs web dan harga kompetitif secara signifikan memengaruhi kepercayaan pelanggan, sementara kepercayaan itu sendiri sangat memengaruhi keputusan pembelian. Kapabilitas situs web memiliki dampak langsung terhadap keputusan pembelian, sementara harga kompetitif tidak menunjukkan pengaruh langsung yang signifikan. Namun, kepercayaan pelanggan memediasi pengaruh kapabilitas situs web dan harga kompetitif terhadap keputusan pembelian, yang menunjukkan bahwa kepercayaan merupakan faktor kunci yang menjembatani kualitas layanan digital dan perilaku konsumen.
PERANAN SELF-EFFICACY TERHADAP KETERLIBATAN KARYAWAN DENGAN MOTIVASI KERJA SEBAGAI MEDIATOR PADA KARYAWAN GEN Z DI COFFEE SHOP KOTA PONTIANAK Sari, Agnes Sima Angelina; Octora, Sandra Endang Suci
MANAJEMEN DEWANTARA Vol 9 No 3 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20805

Abstract

This research aims to examine and evaluate the influence of self-efficacy on the engagement of Gen Z employees in coffee shops in Pontianak City, with work motivation as a mediating variable. The study applies a quantitative approach and purposive sampling technique for sampling. A total of 150 Gen Z employees, aged 18-28 years, working in coffee shops in Pontianak City, will be the respondents. Questionnaires were used to gather data and Structural Equation Modeling based Partial Least Squares (SEM-PLS) was used for analysis with the help of the WarpPLS 8.0 testing tool. The findings revealed showed that self-efficacy has a positive and significant influence on both employee engagement and work motivation. Work motivation has a positive and significant influence on employee engagement. Additionally, work motivation is able to significantly mediate the correlation between self-efficacy and employee engagement.
KEPEMILIKAN INSTITUSIONAL DAN MANAJERIAL, UKURAN DEWAN, DAN UKURAN PERUSAHAAN: ANALISIS PENGARUHNYA TERHADAP KINERJA MELALUI STRUKTUR MODAL Lay, Sevvie Prissy; Yandi Suprapto; Candy
MANAJEMEN DEWANTARA Vol 9 No 2 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20862

Abstract

This study aims to analyze the influence of institutional ownership, managerial ownership, board size, and firm size on firm performance, with capital structure serving as the mediating variable. The research focuses on banking companies listed on the Indonesia Stock Exchange (IDX) during the 2019–2023 period. The study employs a quantitative method with a causal–explanatory approach. Secondary data were obtained from annual reports of 47 banking firms that met purposive sampling criteria. Data analysis was conducted using multiple regression and mediation testing through the Structural Equation Modeling (SEM) approach. The results reveal that institutional ownership, managerial ownership, and board size have a significant positive effect on firm performance. Capital structure is found to mediate the relationship between these variables and performance, although excessive debt negatively affects Return on Assets (ROA). In addition, firm size positively contributes to enhancing performance. These findings provide practical implications for managers and regulators in formulating governance strategies and optimal capital structures to strengthen firm performance.
WORKPLACE SPIRITUALITY AND CITIZENSHIP AT THE FRONTLINE: THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT AMONG EMERGENCY AND INTENSIVE CARE NURSE IN INDONESIA Sitinjak, Boston; Lianto
MANAJEMEN DEWANTARA Vol 9 No 3 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i3.20888

Abstract

Penelitian ini menyelidiki pengaruh spiritualitas tempat kerja (WPS) terhadap perilaku kewarganegaraan organisasi (OCB) melalui peran mediasi komitmen organisasi (OC) di antara perawat yang bekerja di Unit Gawat Darurat dan Perawatan Intensif Rumah Sakit Antonius Pontianak . Survei kuantitatif potong lintang dilakukan dengan sampel sensus 92 perawat, menggunakan skala Likert yang tervalidasi untuk mengukur WPS, OC, dan OCB. Data dianalisis menggunakan SmartPLS 4.0 , dengan evaluasi model pengukuran dan struktural, termasuk pengujian mediasi melalui bootstrapping. Berdasarkan Teori Peristiwa Afektif dan Teori Pertukaran Sosial, studi ini mengantisipasi bahwa WPS akan memengaruhi OC dan OCB secara positif, bahwa OC akan meningkatkan OCB, dan bahwa OC akan memediasi sebagian hubungan WPS-OCB. Hasil penelitian ini diharapkan dapat berkontribusi secara teoritis dengan memperluas penelitian spiritualitas di tempat kerja ke konteks keperawatan perawatan kritis dan secara praktis dengan memandu para pemimpin rumah sakit dalam mengembangkan lingkungan yang mendukung secara spiritual yang memperkuat komitmen dan perilaku kewarganegaraan perawat untuk meningkatkan kualitas perawatan pasien.
EVALUASI KINERJA MELALUI PENDEKATAN BALANCE SCORECARD: FOKUS PADA KEPUASAN DAN KESEJAHTERAAN KARYAWAN PADA PERUSAHAAN XYZ Widyastuti, Erma; Putri, Nisrina Akbar Rizky
MANAJEMEN DEWANTARA Vol 9 No 2 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to evaluate the performance of XYZ Company using the Balanced Scorecard (BSC) approach, which emphasizes four main perspectives: financial, customer, internal business processes, and learning and growth. The research focuses on employee satisfaction and well-being as key factors in supporting organizational performance improvement. A quantitative research method was applied using a survey with questionnaires distributed to 100 employees. The collected data were analyzed through validity and reliability tests as well as multiple linear regression analysis. The results indicate that XYZ Company has an overall good performance, with the highest score in the learning and growth perspective (4.3), reflecting excellent employee satisfaction and well-being. The financial (4.1) and customer (4.2) perspectives also showed good results, while the internal process perspective requires further improvement (3.9). Regression analysis revealed that employee satisfaction and well-being have a significant positive effect on company performance, contributing 68%. Therefore, the implementation of the Balanced Scorecard provides a comprehensive overview of organizational performance while highlighting the importance of managing employee well-being as a strategic approach to enhancing long-term competitiveness. Keywords: Balanced Scorecard, Employee Satisfaction, Employee Well-being, Company Performance

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